Kaizen means improvement. Improvements without spending much money, involving everyone from managers to employees, using much common sense.

1. Introducing Kaizen
FP IT Teams

2. What is Kaizen?
The Japanese word "kaizen" means change (kai) to become good
(zen).
Kaizen means improvement. Improvements without spending
much money, involving everyone from managers to employees,
using much common sense.
Kaizen is on-going and never-ending improvement process.

3. Speak with data
● Kaizen is a problem solving process.
● The problem must be understood and recognized.
● Solving a problem without data is not a scientific or objective
approach.
● Collecting, verifying and analyzing data for improvement is
vital.

4. What are “kaizen eyes”?
"Kaizen eyes" means observing everything to identify
something that you could improve.

5. Working environment
● Skills and motivation are fundamental to success.
● We have to strive to maintain a working environment in which all
people can thrive and have the opportunity to meet their
potential.

6. The Adriano Olivetti way
● The focus of each one is on the motivational drive and sense
of belonging.
● The benefit to the whole and the individual will become one
in the long run.

7. Kaizen culture (1)
In kaizen culture the workforce is empowered.
Individuals feel free to take action; free to do the right thing. They
spontaneously swarm on problems, discuss options, and
implement fixes and improvements.
In a kaizen culture, the workforce is without fear. The underlying
norm is for management to be tolerant of failure if the
experimentation and innovation was in the name of process and
performance improvement.

8. Kaizen culture (2)
In a kaizen culture, individuals are free (within some limits) to
self-organize around the work they do and how they do it.
Visual controls and signals are evident, and work tasks are
generally volunteered for rather than assigned by a superior.
Source: David Anderson