1. ANDREW PHILLIPS
MBA, PMP, Certified Six Sigma Master Black Belt
3445 White Fox Lane, Suwanee, GA 30024 andrewphillips@att.net (770) 827-1817
Six Sigma Lean Master Black Belt /Project Management Professional
Accomplished Lean Six Sigma/ Project Management/
Team Leader/Analysis/Lean Six Sigma Training
Senior Program/Lean Six Sigma Master Black Belt manager with program
management, quality analysis and business process improvement experience. Experience with
transactional and services Six Sigma projects. Results-oriented operational experience focused on driving
efficiencies through the use of metrics as well as international experience including customer profiling and
program development. Experience with CMMI capability methodologies. Global Center of Excellence
Leader.
STRENGTHS
• SAP Project Management • Six Sigma Master Black Belt
• Executive Management Presentations • LEAN Manager
• PMP, Agile, and CMMI Methodology • Six Sigma Training Programs
PROFESSIONAL EXPERIENCE
Senior Project Manager – Business Intelligence
Under contract to Home Depot, Atlanta, GA 2012
Largest U.S. Home Improvement retail store with 1000+ stores
• Managed IT BI/EDW projects; leading and synthesizing efforts of on-shore and offshore teams in the
development of applications using waterfall and agile methodologies reducing time and cost by 25%.
Senior Program Manager – IT Professional Services Group
NCR, Duluth, GA 2009-2012
World’s largest manufacturer of ATM and ATM software; over 500,000 units in service globally
• Directed cross-functional EDW/BI projects with global scope, in service to Accounting,
Manufacturing, HR and Finance departments, increasing efficiency by 15%, by using PMP and Agile
methodologies.
• Managed onshore, offshore, and third party contractors using CMMI level 3 methodology, reduced
number of defects by 20%
• Implement prioritization matrix methodology for the management of system change requests which
resulted in work efficiency improvements of 30%
• Led a Lean Six Sigma project on ATM software development that netted $50M in cost-avoidance
• Six Sigma Black Belt; trained and mentored Green Belts within Professional Services group
• Global Center of Excellence Leader.
• Achieved an aggregated average score of 98% on program SQA audits
Senior Six Sigma Lean Project Manager/ Project Manager 2001-2009
Par-Technology Contracting Company, Atlanta, GA
Project management Process Improvement company
Under contract to the Federal Aviation Administration
An agency of the US Department of Transportation with authority to regulate and oversee civil aviation
• Identified process improvements to reduce repetitive tasks delivering 15% improvement
• Led efforts to prepare for ISO 9000 audits; all audits under scope resulted in no significant findings
or defects.
2. ANDREW PHILLIPS
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Under contract to Selecto Scientific
Manufacturer of air and water filtration products for use in the biotech, beverage and food industries
• Implemented a project tracking system and applied Lean Six Sigma methods to customer billing
processes to deliver $1.25M in revenue improvement
• Reduced material costs by 30% through improved management of major purchase orders
• Led efforts to replace outdated inventory systems, significantly reducing inventory outages
Under contract to Reflexis Systems (previously Enfotrust)
Provider of mobility solutions for manufacturers and retailers with specialization in workforce automation
• Managed a team of 10 in the development of coding standards to effectively reduce project
development hours by 15%
Under contract to Globalpayments
A Fortune 500 credit, debit and check processing service
• Led projects in the development of web-banking applications using ASP.NET and C#, reduced
defects by 25%
Under contract to Scientific Games
Developer of gaming products such as lottery gaming systems and internet applications
• Developed and maintained gaming and lottery applications using VB.NET/ASP.NET technology had
a 50% reduction in defects.
Under contract to Thoughtmill/ASC
Provider of systems engineering, technical, and managed services to government customers
• Delivered projects to improve coding efficiency of web-based applications using C++, PERL, Java
and Python.
• Trained and led a CMMI initiative for several clients. Reduced project cost by 18%.
Senior IT Developer/Project Manager
SITA 1996-2000
IT and telecom services provider to the air transport industry, serving 90% of the world’s airlines
• Developed client server and web-based business applications, C++, PL/SQL, Java and VB
• Experience with Primavera.
EDUCATION/TRAINING
Hope International University, Fullerton, CA MBA, Business Administration, 2006
Emmanuel School of Religion, Johnson City, TN Masters of Divinity, 1989
Pacific Christian College, Fullerton, CA Bachelor of Arts, 1985
NCR University, Duluth, GA Six Sigma Black Belt, 2010
OTHER ACTIVITIES
Vice President Sawnee Ballet Theater, 2006- present
Organizer, Bring Your Daughter to Work Day, Global Payments, 2004
President, Lilburn Lions Club, 2001-2002
