1. BOSSES
What is a boss and
how to deal with
them?

2. Who is the boss?
 A boss is a person
of authority within
an organization
 Owner, president,
chief executive
officer, director of
a departmetn, or
leader of a team

3. Common tasks of a boss:
 Developing goals, strategies, and
benchmarks for the organization
 Delegating responsibilities,
authority, and resources to ensure
that the goals are met
 Building relationships with essential
customers, suppliers, and other
organizations

4. Common tasks cont.
 Monitoring various
legal and
legislative issues
 Implement policies
that ensure
organizational
compliance with
law
 Conducting periodical
reviews of the
organization including
suppliers
 Staffing the
organization with
qualified employees
and awarding periodic
raises and promotions
to minimize turnover

5. Developing a Relationship with your boss
 Understand your boss’ role in the
organization
 Be aware of personality traits and
conflicts
 Be conscious of your boss’ normal
schedule
 Be supportive of your boss
 Communicate with your boss

6. Relationship with your boss, cont.
 Listen to your boss
 Offer to assist your boss
 Be respectful of your boss’ authority
 Maintain positive attitude at work
 Keep the relationship with your boss
professional

7. Types of bosses
 MICRO-Manager
boss
 Likes to control every
detail of a project to
ensure that a project is
completed correctly
 Tends to “spoon feed”
information to his
employees, requires
constant feedback on the
progress, and questions
the methods utilized by
employees in completing
the project
 HANDS-OFF boss
 Wants his employee to think
independently
 When assign a project,
expects little or no interaction
with employee until the
project is completed

8. Types of bosses (cont.)
 I WANT TO BE
YOUR FRIEND boss
 A boss that wants to avoid
controversy
 Offers as much or as little
guidance (depending on how
much an employee asks for)
 If an employee does not
complete the task, boss
would rather complete it than
addressing the concern with
the employee
 UNDER-QUALIFIED
boss
 A person that is concerned
that s/he lacks the
qualifications or credentials
 Hires employees that will fill
the voids in those
qualifications
 Provides Little guidance
because of belief that
employees know how to do
the project

9. Types of bosses (cont.)
 OVER-ACHIEVER
boss
 Expect the employees to
work as hard, or harder, than
boss
 Push employees to try harder
and better
 Provides all the information
needed for a project to be
successful
 Provides constant feedback
 THREATENED boss
 Insecure in the position and
feels like his/her position as
boss is at risk
 To maintain control, stick to
status quo, and discourage
new ideas
 Provides exact information
how to do a project
 Followers will be rewarded,
and those who do not will be
shunned

10. Handling Conflicts with your boss
-- tips --
 Maintain your composure
(becoming angry, frustrated, emotional will
worsen the situation)
 Determine the cause of the conflict
 Keep the situation in perspective
 Evaluate possible alternative and resolutions
that you can propose to your boss
 Discuss the situation with your boss (sit down
and talk)

11. Dealing with difficult bosses
 Try to develop a
professional relationship
 Visit with your boss
about the issue in an
non-threatening manner
 Use “I” statements
 If all fails, contact
Human Resources Dept.
(but be aware this
might cause even more
uncomfortably between
you and your boss)

12. For details and bookings contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants & Other-Mother
marketingandcommunicationconsultants.com)
Email :-saxbeeconsultants@gmail.com
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India
Postal Code-110015