2. Contd…
Measuring employee engagement is no longer a once-a-year exercise. Given the
frequency of swings in employee mood, organizations are looking beyond archaic
annual surveys to adopt new technological tools and short, smart surveys.The
objective behind this shift is to capture real-time employee engagement experience
and make improvements. On any given day, an employee may be happy about
hisher salary, but may not be as content with the work environment. The
engagement level may be high with respect to camaraderie, but the food in the
cafeteria may not be up to the mark.
Celpax is one such organization which helps measure the mood at the workplace
through a simple device which is hung at the exit door with a red and a green
button.Employees can press either of the buttons to convey the total office mood.
Celpax is a Stockholm-based firm which also has customers from various regions in
India like Bengaluru and Chennai, and different sectors, but mostly from IT.
3. Contd…
Rebecca Lundin, co-owner, Celpax, said, “Companies verify if their improvement
initiatives have an impact on their baseline. For instance, `90% pressed `green' as
we tested leaving fresh fruit in the kitchen yesterday', or they see the impact of an
important announcement. One Swedish company got 100% `red' when a popular
manager announced departure, another company plummeted to 40% `green' the
day of their staff party (which was mandatory outside of office hours).“
A Celpax console was deployed by Prowareness, a $20million Dutch IT services and
agile consulting company with presence in Netherlands, Germany , the US and a
local facility in Bengaluru. “This gave us an unmatched perspective on the `day-to-
day' mood and since it's a closeknit community , we also had a context behind the
person's experience,“ said Abhishek Johri, agile coach, Prowareness.
The company gathers feedback from people every two weeks and acts upon them
at best within 10 working days.
4. Contd…
Prithvi Shergill, CHRO at HCL Technologies, said, “The focus is shifting from
engagement to talk about experience.
Engagement is a point-in-time measure, so measuring them one day in a
year is clearly inadequate. You need a more real-time measure.“
The company has a patented tool called `Smart Survey' to collate effective
feedback from employees and work towards the ongoing development and
growth of individuals and the organization. Since its roll-out in 2013, Smart
Survey has reduced survey fatigue by 80%.
A mechanism built in Smart Survey helps the system intelligently trigger a
survey to an employee when he/she is undergoing an event change at work.
5. For Details and Appointment contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants & Other-Mother
marketingandcommunicationconsultants.com)
Email :-saxbeeconsultants@gmail.com
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal Code-110015