2. Management Functions and Styles
1. Define the five functions of management
2. Describe the levels of management in businesses and
3. Discuss how and when to use the two management styles
3. Role and Work of Managers
Who is a Manager?
Management- the process of accomplishing the goals of an organization through the
effective use of people and other resources.
What do Managers Do?
Planning – analyzing information, setting goals, and making decisions about what
needs to be done.
Organizing – Identifying and arranging the work and resources needed to achieve the
goals that have been set
4. Role and Work of Managers
What do Managers Do?
Staffing – includes all the activities involved in obtaining, preparing, and
compensating the people who work for a business
Implementing – the effort to direct and lead people to accomplish the planned work
of the organization
Controlling – determines to what extent the business is accomplishing the goals it set
out to reach in the planning stage.
5. Checkpoint #1
What are the five management functions?
6. Management Levels
Executives are top-level managers with responsibilities for the
direction and success if the entire business.
Set the long-term direction and plans
Spend most of their time on planning and controlling activities
Middle mangers are specialists with responsibilities for specific
parts of a company’s operation
Work with a companies business plan once it is approved
7. Management Levels
The first level of management in a business
Responsible for the day-to-day work of a small group of
Management by Others
Employees plan and organize their work
Hiring and training of new employees
8. Checkpoint #2
What are the differences among the three levels of management?
Top-level managers are executives with responsibilities for the direction and
success of the entire business.
Middle managers are specialists with responsibilities for specific parts of a
Supervisors are first-level managers who are responsible for the work of a
group of employees.
9. Management Styles
Management Style – the way a manager works with and involves
Two very different styles often used by managers are tactical
management and strategic management
10. Management Styles
A style in which a manager is more directive and controlling
Manager makes the major decisions and stay in close contact with employees while
they work to make sure the work is done well
A style in which the mangers are more collaborative and involve employees in
12. Checkpoint #3
How is tactical management different from strategic management?
The tactical management style is more directive and controlling than the
strategic management style.
Using tactical management, the manager makes the major decisions and
supervises employees closely to make sure the work is done well.
In strategic management, managers are less directive and involve employees in
1. Describe the need for leadership skills and the characteristics of
an effective leader
2. Identify the human relation skills needed by manager and leaders
3. Recognize 4 types of leadership influence
14. What is Leadership?
The ability to motivate individuals and groups to accomplish
Need for Leadership
Expected to find ways to meet employee needs as well as business needs.
Mangers must be effective leaders
15. Characteristics of an Effective Leader
16. Preparing to be a Leader
Books/Courses on the subject of leadership can help you understand what it takes to
be a leader
Participate in Organization Activities
Clubs, teams, and organization need leaders and offer a variety of opportunities
Practice Leadership at Work
Develop leadership skills as you help customers, complete work assignments, take
initiative to solve problems
17. Preparing to be a Leader
Everyday you can observe people in leadership positions in your school or
Work with a mentor
Older brother or sister, trusted adult, teacher or coach can help you learn leadership
skills and offer direction/progress
Do a self-analysis and ask for feedback
Find opportunities to demonstrate leadership characteristics
18. Checkpoint #4
What are several ways to develop leadership skills?
Leadership skills can be developed through studying leadership,
participating in organizations and activities, practicing leadership
at work, observing leaders, working with a mentor, and doing a
self-analysis and asking for feedback.
19. Importance of Human Relations
The way people get along with each other
Leaders must understand their own strengths and weaknesses
Leaders recognize that people they work with often are more
alike than different
Effective leaders get to know each person’s skills and abilities as
well as strengths and weaknesses
20. Importance of Human Relations
Formal and Informal
Internal and External
Vertical and Horizontal
Oral or Written
The combined skills of the people in an effective team are
greater than that of individuals working alone
Developing Job Satisfaction
21. Checkpoint #5
Why do managers and leaders need effective human
Managers and leaders need effective human relations skills because
much of their success depends on their ability to get along well with
all of the people with whom they work and build effective work
22. Influencing People
Kinds of Influence
Position Influence – the ability to get others to accomplish tasks because of the
position the leader holds.
Reward Influence – results from the leader’s ability to give or withhold rewards.
Expert Influence – exists when group members recognize and appreciate a leader’s
expertise in a specific area.
Identity Influence – stems from the personal trust and respect members have for the
23. Formal and Informal Influence
Mangers have formal influence, others have informal influence
Informal – power resulting from the personal characteristics of a
leader rather than the formal structure of an organization.
Formal – power based on a leader’s position with the formal
structure of an organization.
24. Checkpoint #6
What is the difference between formal and informal
Formal influence results from a position that is a part of the
Informal influence results from personal characteristics and is not
a formal position in the organization.
26. Importance of Ethical Behavior
Not everyone has the same belief about what is
ethical and what is not ethical.
Organizations should develop a clear view of what
is acceptable business behavior and what is not.
Individuals and organizations develop reputations
based on their actions and the decisions they make
27. What is Ethical Behavior
Ethical Business Practices – ensure that
appropriate standards of conduct are maintained
by everyone who is a part of the business and with
anyone affected by the business.
It is lawful.
It is consistent with company values and policies.
It is not intended to harm some so that others can benefit.
If the actions and results become public, it will not embarrass
28. Ethical Management
Actions and activities of the business are legal, honest, and ethical.
People and other companies treated fairly.
Work of the company improves the communities and countries in
which it operates.
Resources are used efficiently with consideration of the effect on
people and the environment.
29. Checkpoint #7
What are the two parts of ethical behavior?
The actions of individuals and groups
The results of those actions
30. Increasing Ethical Behavior
Preparing the Organization
Core Values – the important principles that will guide decisions and actions in the
Companies provide descriptions and examples to help employees see how the core
values can be incorporated throughout the company.
Modeling Ethical Behavior
31. Checkpoint #8
What are the core values of an organization?
An organization’s core values are the principles that guide decisions
and actions in the company.