2. “Diversity: the art of thinking
independently together” (Malcolm
Stevenson Forbes)
Diversity: Be Involved
3. Overview
• Demonstrate how the SCTV platform enabled
the information professional to embed specialist
skills and knowledge
• Lessons learned from Social Care TV‟s
„Working with lesbian, gay, bisexual and
transgender people‟ - additional resources & in-
house processes
• To inspire future work by the profession within
diversity & online resource
4. Amid changing scenery...
“ICT is everywhere changing our lives. It
has changed the expectations that we
bring to public services, and has the
potential to transform our relationship with
them and the effectiveness with which
they meet our needs. ICT is critical to
unlocking the efficiency gains required to
deliver high quality public services at a
time of fiscal restraint.”(2020 Public Services
Trust, 2010)
5. Diversity <Information> LGBT
“As a profession, librarianship draws many
people who wish to connect users to
information by, in part, identifying critical
information resources, in structuring users on
ways to find the information they seek, and
advancing user information and technology
literacy” (Paul T Jaeger, 2010)
“Prejudice requires special information
needs”
(Charles R Fikar, 2004)
6. ‘Identify and spread knowledge
about good practice’
‘Social Care TV brings to life the work and
lives of people involved in all aspects of the
social care sector, through a series of short
films and links to multi-media and e-
learning resources’
8. What we already knew ....
• Research into health (particularly mental
health) and social care provision for LGBT
people in the UK suggests that there is an
urgent need to develop, more sensitive
statutory services, to acknowledge
specialist support organisations and to
address staff education & training needs
(Ross 2010; Cant 2009; EHRC 2009; Pennant,
Bayliss & Meads 2009; Carr 2008; Browne 2007;
NIMHE 2007).
9. Information Opportunities
• Part of the commissioning group
• Identified the need for „additional
resources‟ to signpost best practice and
other organisations resources
• A „test set‟ to represent the need for
specialist information input and to highlight
our service within SCIE
10. Information Challenges
Evidence specific to service user
experience
Free online resources
Copyright & Quality assurance
Approx 10 additional resources
Selection criteria
Changes in legislation & updating
materials
11. LGBT Involvement
• 5 LGT individuals experiences of social
care & health
• 3 Practitioners evidence on the
experiences
• 2 LG staff members in the commissioning
group & 6 did not disclose sexuality
• 1 B as subject expert & information
specialist
13. Resource collection
• 1000 sources screened; Google, online
databases, LGBT specific organisations
and LGBT networks.
• 100 „other resources‟ selected; best
practice, general guidance, reports,
legislation and websites. 19 from SCIE.
• Links to Social Care Online
• Creation of ‘Older LGBT people’ within
key resources on Social Care Online
15. Impact
• Agreed that the information team would
selected 10 key resources for all future SCTV
programmes
• BBC Radio 4: My story – Glad to grey?
• Moving Forward training manual – Salford
University
• Creation of IDeA Community of practice:
(LGBT) Sexuality in Health & Social Care
• Diversity in Health & Care: It should down
to luck – training for good practice with
LGBT people
16. Back to the beginning
Diversity: the art of thinking
independently together
Diversity: Be Involved
ROGERS STORY
>>>>>>>>>>>>>>>>>>>>>>>
17. Rogers Story
Social Care TV: Working with lesbian, gay,
bisexual and transgendered people - older
people and residential care: Roger's story
http://www.scie.org.uk/socialcaretv/video-
player.asp?guid=CACAAE12-7375-429A-9D9A-
1D28E29E65BD
18. More Info....
Visit –
http://www.scie-
socialcareonline.org.uk/profile.asp?gui
d=2cfdc060-2f6c-4d8a-9bda-
69f5f0c7a63d
Notas del editor
In this session I will provide an overview of the lessons learned from Social Care TV’s ‘Working with lesbian, gay, bisexual and transgender people’ in relation to the construction of the additional resourcesI will demonstrate how the platforms format (SCTV) enabled the information professional to embed specialist skills and knowledge within a dynamic form of multi-media representationFinally I will discuss the positive gains found in our approach and the implications and benefits this has for wider use within information, training and education
The social care institute for excellence mission is to identify and spread knowledge about good practice
Input film on SCTV
A variety of new ways of working had to be devised in order to validate and qualify the information;