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DATA SC IEN C E
OVE RHYPE D FA D OR THE
FOU NDATION OF THE FU TU RE ?
INT RODU CTION
Nathan
VP Data Services
Payvision
Rodger
Co-founder & CEO
Crobox
DIGITA L BORN LE A DE RS
DIRE CTIONLE S S INVE S TME NT
DATA
CO NSULTANTS
DATA
SCI E NTI STS
NO ME ANINGFU L BE NE FITS
WASTED TIME AND EFFORT
DUE TO NO CLEAR
PURPOSE
DATA SC IEN C E IS
TO BL AME
“OF BI G DATA & A N A LY TI CS
PROJE CTS FAIL TO GO
BE YOND E XPE RIME NTATION.” 
- T E C H R E P U B L I C -
“S AY TH E I R FI RM S A RE TRYI N G
TO BECOME DATA-DRIVEN, BUT
ONLY ONE -THI RD RE PORT
S U C C E E DI N G .”
- N E W V A N T A G E P A R T N E R S -
85% 99%
* B I G D A T A E X E C U T I V E S U R V E Y 2 0 1 8 E X E C U T I V E S U M M A R Y O F F I N D I N G S
- N E W V A N T A G E P A R T N E R S -
THE TECHNOLOGY JUDGED MOST DISRUPTIVE IS AI.
BY FAR.
72% CHOSE AI AS THE DISRUPTIVE TECHNOLOGY
WITH THE MOST IMPACT FAR MORE THAN CLOUD
COMPUTING OR BLOCKCHAIN.
THE NE CE S S A RY FU TU RE FOR
RE TA ILE RS
THE FU TU RE
$1 TRI L L I ON
THE FUTURE IS COMING
W H E TH E R W E L I K E IT OR N OT
IN-S TORE E YE TRACKING
THE DATA IS THE RE ,
W E ON LY N E E D
TO M AKE S EN SE OF IT
AT T E N T I O N
THE AT TE NTION E CONOMY
E A S E THE DE CI S I ON PROCE S S :
BE RE L E VA NT, RE DU CE CHOICE
A I - A I DE D DE C I S I ON - M A K I N G
BE RE L E VA NT RE DU CE CHOICE CRE ATE VALU E
BE FU TU RE -PROOF
DATA S TRU CTU RE PE OPLE PROCE SS
I NVE S T IN T HE RIGHT
ME T HODS A ND TOOLS
CRE ATING AN E NVIRONME NT FOR
S U C C E S S
FROM BU ZZW ORD TO VA LU E
DATA
S TRATE G Y
TA L E NT DATA S CI E NCE
INT EGRATI ON
CU LTU RAL
RE S IS TA NCE
DATA S TRATE G Y
BE COME
DATA DRIV E N
BU S INE S S & DATA S TRATE G Y A L IG NME NT
TOPDOWN
BOTTOMUP
DATA FACTORY
E FFI CI E NT DATA U S E
DATA FACTORY
BE PRE PA RE D
IF YOU’R E N OT GOOD AT BI,
YO U ’ R E N OT R E A DY F O R A I
TA L E NT
CRE ATING AND
RE TA INING TA LE NT
THE ROOT CAU S E
FOCUS ON REAL BUSINESS PROBLEMS.
BRING IN EXPERTS WIT H REL EVA NT E X P E R IE N C E ,
N OT J UST DATA SC IE NT ISTS.
BU IL D A TEAM TH AT IS
COMPOSE D OF ALL DISCIPLINES
DATA S CI E NCE I NTE G RATI ON
S TOP TRE ATI N G DATA
S C I E N C E A S R&D
FU LLY INTE G RATE D S YS TE M
CU LTU RAL RE SISTANCE
BRING YOU R TE A M TOG E THE R
TO REDUCE RE SISTANCE
HOLD WORKSHOPS TO U NDE RSTAND
THE PROBLE M BE T TE R
W H AT TH I S M E A N S
DATA S CI E NTI S TS S HOU L D N OT
BE IN IVORY TOW E RS
W H AT I S OU R DATA S TRATE G Y A N D H OW D OE S IT
S E RV E TH E BU S I N E S S ?
W H AT A RE W E D OI N G TO BU I L D A N D K E E P
TA L E NT E D, M U LT I D I S C I P L I N A RY T E A M S ?
HOW ARE THE IR E FFORTS BE ING INTE GRATE D
INTO OUR BUSINESS?
W H AT A RE YOU D OI N G TO OV E RC OM E C U LTU RA L
RE S IS TA NCE , A ND W HE N IS MY W ORKS HOP?
CROBOX:
DATA -DRI V E N E COM M E RCE
CROBOX APPROACH
DIS COVE R THE WHY
BE HIND THE BU Y
B E H A V I O R A L
P S Y C H O L O G Y
A R T I F I C I A L
I N T E L L I G E N C E
L E V E R AG I N G U N I QU E DATA S E TS
DATA M ODE L S TH AT TU RN BE H AV I ORA L , DE M OG RA PHI C, A ND
TRA NS ACTION A L DATA INTO PS YCHOG RA PHICS
MU LT IDISCIPLIN ARY MIN DSE T
TE A M A LIG NME NT
G ROW TH M I N D S E T
NU DGING TOWARDS THE B U Y BU T TON
AVE RAGE ORDE R
IMPACT
8.3%
CONVE RSION
IMPACT
U NI QU E
PROFILE S
1.9%
1M
IN-DE PT H CUSTOM E R INTELLIGENC E
Social Proof
People are social creatures
and likely to follow group
behavior when
communicated.
Scarcity
Products that are scarce have
increased perceived value
and it boosts the urgency to
decide now.
Authority
People are more likely to trust
messages when they’re
recommended by credible
sources.
Innovation
People are novelty-seeking so
new products are seen as
more attractive and
associated with rewards.
Commitment
People want to remain
consistent in their behavior
and thinking. A first step
increases the next step.
PSY CH OGRA PHIC INSIGHTS
OF T HE EUR OPEAN UA SHO PPER
European UA shoppers are most susceptible to Social Proof in the consideration phase,
which increases the likelihood for them to click. So when it comes to choosing products,
UA shoppers tend to primarily look toward the behavior and opinions of others.
5.4M
PERSUASI ON PROFILES
9.91%
OVERALL IMPACT (CTR)
BE FORE & BE YOND THE B U Y BU T TON
L E V E R AG I N G DATA A F T E R
THE BUY BU T TON
BE YOND THE BU Y
DATA AN ALYSIS AND COLLECT ION DOESN’T
STOP AF T E R T H E BUY BUT TON
M ACHINE LE ARNING TO
FIG HT FRAU D
AUTO RE T RIES
12% OF ONL I NE CRE DIT CA RD
PAYM E NTS FA I L
D O I N G D AT A S C I E N C E W I T H O U T A
B U S I N E S S S T R AT E G Y
STO P!
D O I N G D AT A S C I E N C E A S A
R E S E A R C H E N D E A V O R / R & D
M A K I N G S U R E Y O U H A V E A C O M P R E H E N S I V E
P L A N B E F O R E Y O U C O M M I T
START…
S E C U R I N G P R O P E R F U N D I N G A N D
R E S O U R C E S
M A K I N G S U R E T H AT D AT A I S I N T E G R AT E D
I N T O T H E O R G A N I Z AT I O N A N D C U LT U R E
K E E P I N G D AT A S C I E N C E AT A R M ’ S
L E N G T H F R O M O P E R AT I O N S
BU IL D A S U S TA IN A BL E S TRATE G Y
L E T ’ S C H AT
Nathan
VP Data Services
Rodger
CEO Crobox
TH A NK YOU ,
QU E S TI ONS ?

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Data Science: Overhyped fad, or the foundation of the future?

  • 1. DATA SC IEN C E OVE RHYPE D FA D OR THE FOU NDATION OF THE FU TU RE ?
  • 2. INT RODU CTION Nathan VP Data Services Payvision Rodger Co-founder & CEO Crobox
  • 3.
  • 4. DIGITA L BORN LE A DE RS
  • 5. DIRE CTIONLE S S INVE S TME NT DATA CO NSULTANTS DATA SCI E NTI STS
  • 6. NO ME ANINGFU L BE NE FITS WASTED TIME AND EFFORT DUE TO NO CLEAR PURPOSE
  • 7. DATA SC IEN C E IS TO BL AME
  • 8. “OF BI G DATA & A N A LY TI CS PROJE CTS FAIL TO GO BE YOND E XPE RIME NTATION.”  - T E C H R E P U B L I C - “S AY TH E I R FI RM S A RE TRYI N G TO BECOME DATA-DRIVEN, BUT ONLY ONE -THI RD RE PORT S U C C E E DI N G .” - N E W V A N T A G E P A R T N E R S - 85% 99% * B I G D A T A E X E C U T I V E S U R V E Y 2 0 1 8 E X E C U T I V E S U M M A R Y O F F I N D I N G S
  • 9. - N E W V A N T A G E P A R T N E R S - THE TECHNOLOGY JUDGED MOST DISRUPTIVE IS AI. BY FAR. 72% CHOSE AI AS THE DISRUPTIVE TECHNOLOGY WITH THE MOST IMPACT FAR MORE THAN CLOUD COMPUTING OR BLOCKCHAIN.
  • 10. THE NE CE S S A RY FU TU RE FOR RE TA ILE RS
  • 11. THE FU TU RE $1 TRI L L I ON THE FUTURE IS COMING W H E TH E R W E L I K E IT OR N OT
  • 12.
  • 13. IN-S TORE E YE TRACKING THE DATA IS THE RE , W E ON LY N E E D TO M AKE S EN SE OF IT
  • 14. AT T E N T I O N THE AT TE NTION E CONOMY
  • 15. E A S E THE DE CI S I ON PROCE S S : BE RE L E VA NT, RE DU CE CHOICE
  • 16. A I - A I DE D DE C I S I ON - M A K I N G BE RE L E VA NT RE DU CE CHOICE CRE ATE VALU E
  • 17. BE FU TU RE -PROOF DATA S TRU CTU RE PE OPLE PROCE SS I NVE S T IN T HE RIGHT ME T HODS A ND TOOLS
  • 18. CRE ATING AN E NVIRONME NT FOR S U C C E S S
  • 19. FROM BU ZZW ORD TO VA LU E DATA S TRATE G Y TA L E NT DATA S CI E NCE INT EGRATI ON CU LTU RAL RE S IS TA NCE
  • 20. DATA S TRATE G Y BE COME DATA DRIV E N
  • 21. BU S INE S S & DATA S TRATE G Y A L IG NME NT TOPDOWN BOTTOMUP
  • 22. DATA FACTORY E FFI CI E NT DATA U S E
  • 24. BE PRE PA RE D IF YOU’R E N OT GOOD AT BI, YO U ’ R E N OT R E A DY F O R A I
  • 25. TA L E NT CRE ATING AND RE TA INING TA LE NT
  • 26. THE ROOT CAU S E FOCUS ON REAL BUSINESS PROBLEMS. BRING IN EXPERTS WIT H REL EVA NT E X P E R IE N C E , N OT J UST DATA SC IE NT ISTS.
  • 27. BU IL D A TEAM TH AT IS COMPOSE D OF ALL DISCIPLINES
  • 28. DATA S CI E NCE I NTE G RATI ON S TOP TRE ATI N G DATA S C I E N C E A S R&D
  • 29. FU LLY INTE G RATE D S YS TE M
  • 30. CU LTU RAL RE SISTANCE BRING YOU R TE A M TOG E THE R TO REDUCE RE SISTANCE
  • 31. HOLD WORKSHOPS TO U NDE RSTAND THE PROBLE M BE T TE R
  • 32. W H AT TH I S M E A N S DATA S CI E NTI S TS S HOU L D N OT BE IN IVORY TOW E RS
  • 33. W H AT I S OU R DATA S TRATE G Y A N D H OW D OE S IT S E RV E TH E BU S I N E S S ? W H AT A RE W E D OI N G TO BU I L D A N D K E E P TA L E NT E D, M U LT I D I S C I P L I N A RY T E A M S ? HOW ARE THE IR E FFORTS BE ING INTE GRATE D INTO OUR BUSINESS? W H AT A RE YOU D OI N G TO OV E RC OM E C U LTU RA L RE S IS TA NCE , A ND W HE N IS MY W ORKS HOP?
  • 34. CROBOX: DATA -DRI V E N E COM M E RCE
  • 35. CROBOX APPROACH DIS COVE R THE WHY BE HIND THE BU Y B E H A V I O R A L P S Y C H O L O G Y A R T I F I C I A L I N T E L L I G E N C E
  • 36. L E V E R AG I N G U N I QU E DATA S E TS DATA M ODE L S TH AT TU RN BE H AV I ORA L , DE M OG RA PHI C, A ND TRA NS ACTION A L DATA INTO PS YCHOG RA PHICS
  • 37. MU LT IDISCIPLIN ARY MIN DSE T
  • 38. TE A M A LIG NME NT G ROW TH M I N D S E T
  • 39. NU DGING TOWARDS THE B U Y BU T TON AVE RAGE ORDE R IMPACT 8.3% CONVE RSION IMPACT U NI QU E PROFILE S 1.9% 1M
  • 40. IN-DE PT H CUSTOM E R INTELLIGENC E Social Proof People are social creatures and likely to follow group behavior when communicated. Scarcity Products that are scarce have increased perceived value and it boosts the urgency to decide now. Authority People are more likely to trust messages when they’re recommended by credible sources. Innovation People are novelty-seeking so new products are seen as more attractive and associated with rewards. Commitment People want to remain consistent in their behavior and thinking. A first step increases the next step. PSY CH OGRA PHIC INSIGHTS OF T HE EUR OPEAN UA SHO PPER European UA shoppers are most susceptible to Social Proof in the consideration phase, which increases the likelihood for them to click. So when it comes to choosing products, UA shoppers tend to primarily look toward the behavior and opinions of others. 5.4M PERSUASI ON PROFILES 9.91% OVERALL IMPACT (CTR)
  • 41. BE FORE & BE YOND THE B U Y BU T TON
  • 42. L E V E R AG I N G DATA A F T E R THE BUY BU T TON
  • 43. BE YOND THE BU Y DATA AN ALYSIS AND COLLECT ION DOESN’T STOP AF T E R T H E BUY BUT TON
  • 44. M ACHINE LE ARNING TO FIG HT FRAU D
  • 45. AUTO RE T RIES 12% OF ONL I NE CRE DIT CA RD PAYM E NTS FA I L
  • 46. D O I N G D AT A S C I E N C E W I T H O U T A B U S I N E S S S T R AT E G Y STO P! D O I N G D AT A S C I E N C E A S A R E S E A R C H E N D E A V O R / R & D M A K I N G S U R E Y O U H A V E A C O M P R E H E N S I V E P L A N B E F O R E Y O U C O M M I T START… S E C U R I N G P R O P E R F U N D I N G A N D R E S O U R C E S M A K I N G S U R E T H AT D AT A I S I N T E G R AT E D I N T O T H E O R G A N I Z AT I O N A N D C U LT U R E K E E P I N G D AT A S C I E N C E AT A R M ’ S L E N G T H F R O M O P E R AT I O N S
  • 47. BU IL D A S U S TA IN A BL E S TRATE G Y L E T ’ S C H AT
  • 48. Nathan VP Data Services Rodger CEO Crobox TH A NK YOU , QU E S TI ONS ?