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The People Matters - Monster.com
CEO as the Chief Talent Officer Study
               2011




                            www.peoplematters.in
www.peoplematters.in
Key Findings

      73% CEOs in India spend more than one-fourth of their time
  directly on talent-related activities.
      68% acknowledge that this time has increased in recent years
                                                             years.
      79% affirm that this focus will only increase further next year.



           CEOs are doing in their individual capacity to leverage
          the people advantage to build successful and sustainable
                               organizations



www.peoplematters.in
Business Leaders Covered in the Study




www.peoplematters.in
A CEO’s Top 3 HR priorities for FY 2011-2012




www.peoplematters.in
CEO’s time & effort on talent agenda




         73% CEOs spend more than 25% of their time on talent and
         talent-related activities, and of those 50% spend between 25% and
                                  ,                   p
         50% of their time in this area.
www.peoplematters.in
Where is the CEO’s time invested?




www.peoplematters.in
Top 5 activities that CEOs invest their time in




www.peoplematters.in
Talent Management Goals on the CEO’s Scorecard




www.peoplematters.in
The common goals that feature on the CEO’s scorecard
today are:
    y

    Goal Number 1: Retention

        74 percent CEOs have retention as part of their goal sheet. Some have a
        separate target for high performers and key talent, while others have an
          p         g         g p                 y       ,
        overall retention target for the organization.


                             “As per my scorecard, 30% of my performance is dependent on
                             the people scorecard and we call it “ready now ready future”
                                        scorecard,                ready now,      future
                             and includes all HR related goals for the organization.”
                             Amit Jatia, MD, Hardcastle Restaurants




www.peoplematters.in
The common goals that feature on the CEO’s scorecard
today are:
    y

    Goal Number 2: Employee satisfaction and engagement

        61 percent CEOs have employee satisfaction scores as part of their goal
        sheet along with other measures of engagement like company ranking in
        external best employer surveys.


                            “Today the focus is shifting towards building engagement,
                            fostering brand ownership among employees and creating an
                                    g               p     g   p y                g
                            environment of opportunities for our employees that will
                            impact the company’s future.”
                              p           p y
                            Rajit Mehta, Executive Director & COO,
                            Max New York Life Insurance


www.peoplematters.in
The common goals that feature on the CEO’s scorecard
today are:
    y

    Goal Number 3: Capability Building

        52 percent CEOs have measures that indicate capability building, for
        example, number of critical positions filled from within, bench-strength for
                                                                  bench strength
        critical positions and number of people trained.


                            “People are our main focus because we believe that to deliver
                            happiness to the customer, employees has to be happy first.”
                              pp                     , p y                   ppy
                            Ajay Kaul, Chief Executive Officer, Jubilant FoodWorks




www.peoplematters.in
Business Leaders’ Take

                       “Business decisions have a clear talent discussion today.
                       As I have a dual role in ABG, 50% of my goals are as Group
                       HR head. If you take my CEO goals alone, another 20% of
                       those are talent related goals.”
                       Dr. Santrupt Misra, CEO, Carbon Black Business, Director,
                       Group HR & Di t
                       G          Director, Adit
                                            Aditya Bi l M
                                                   Birla Management
                                                                  t
                       Corporation

                       “Our efforts are to develop our people.
                       I spend at least 30% of my time in talent related activities.
                       People are core for the success of our business.”
                       K.R. Kamath, CMD, Punjab National Bank


www.peoplematters.in
Business Leaders’ Take

                       Talent is the USP of the organization.
                       “Everybody i th organization h a role t play and th role of
                       “E    b d in the     i ti has      l to l      d the l f
                       the CEO is to paint the big picture and help people feel connected
                       to the dream”
                              dream
                       M.D. Mallya, Chairman and Managing Director, Bank of
                       Baroda



                       “Engage with employees f l d hi d l
                       “E       ih     l      for leadership development.
                       50% of my performance depends on how well I manage my team.”
                       D. Narain,
                       D Narain India Region Lead Monsanto India
                                             Lead,




www.peoplematters.in
Business Leaders’ Take

                       “The HR challenges will be critical to our success.
                       Our focus is on hiring talent and retaining them by providing
                                              talent,
                       them with challenging assignments. We face an additional
                       challenge with regard to the 'Gen Y' employees who have
                                                     Gen Y
                       different aspirations, expect different pace of movement, new
                       technologies and collaboration tools.”
                               g
                       Balvinder Singh Kalsi, President-South Asia, DuPont India


                       “We focus on acquiring and developing people rather than on
                       retaining as we believe that the first two ensures that the third
                               g
                       is managed.”
                       Deep Kalra, Founder & CEO, MakeMyTrip.com


www.peoplematters.in
Business Leaders’ Take

                       “What we need to create are ‘mini CEOs’ to partner with the line
                       HR and t k ownership of th i groups.”
                            d take      hi f their         ”
                       Dr. Ganesh Natarajan, Vice Chairman & CEO, Zensar
                       Technologies



                       “People are the way we win. People are core to our business.
                       People are the clear differentiator in our business; it is the way
                       we win. I spend one-fourth of my time on talent-related activities
                       and the rest between customers, operations and strategic
                       initiatives.”
                       Tiger Tyagarajan, Chief Operating Officer, Genpact



www.peoplematters.in
Business Leaders’ Take

                       “Communication cannot be delegated.
                       Around 40% of my time is spent on talent related activities and of
                                                         talent-related
                       this around 40% is spent on employee communication and
                       engagement.
                       engagement ”
                       Sanjay Modi, MD, Monster India/SEA/Middle East



                       “Talent management is everybody’s job.
                       I spend around 25% to 30% of my time on talent concerns,
                       especially on recruitment, retention and evaluation of talent
                       development.”
                       G. V. Prasad, CEO & Vice Chairman, Dr. Reddy’s
                       Laboratories

www.peoplematters.in
Business Leaders’ Take


                       “I strongly believe that the focus on people is a priority, as
                       when the people-focus is in place, the rest will follow.”
                       Sandeep Banerjee, CEO, Edenred India




                       “Our success in the future will largely depend on our ability to
                                                          g y p                    y
                       manage volumes and talent competition.”
                       Pankaj Gupta, President, Hilti India
                            j   p




www.peoplematters.in
Business Leaders’ Take

                       “Being a new company, I invest a great amount of time towards
                       a range of talent management activities, including talent
                       acquisition, team building and employee engagement.”
                       Shweta Aggarwal, Vice Chairman & Director,
                       SMC Capitals




                       “In a growing economy, people challenges are welcome.”
                       James    McEleney,    CEO,
                                             C O     BNY     Mellon    International
                                                                               i
                       Operational (India)



www.peoplematters.in
Business Leaders’ Take

                       “Business & HR are equal parties in the people capability
                       agenda.
                           d
                       I spend at least 40% of my time on people-related issues and
                       culture building by acting as a catalyst to help others become
                       better    leaders   through   coaching,   mentoring,   managing
                       performance and feedback ”
                                       feedback.
                       Niren Chaudhary, MD – Indian Subcontinent, Yum
                       Restaurants India


                       “The CEO must zoom in and zoom out constantly ”
                        The                               constantly.
                       Santhanam B., MD, Saint-Gobain Glass India



www.peoplematters.in
Business Leaders’ Take

                       “HR plays a very crucial role in change management.
                        HR
                       As CEO, I spend somewhere around 20 to 25% of my time in HR
                       or talent-related activities.”
                       Aruna Jayanthi, CEO, Capgemini India




                       “People
                       “P l occupy 50% of my mindshare.”
                                        f     i dh ”
                       Pavan Dhamija, MD & CEO of DLF Pramerica LifeInsurance




www.peoplematters.in
Send us your f db k@
   d         feedback@peoplematters.in
                          l         i
Website www.peoplematters.in
To Subscribe email subscribe@peoplematters.in
Online http://www.peoplematters.in/subscribe
O li htt //           l   tt i / b ib
Facebook https://www.facebook.com/PeopleMatters
Twitter @peoplematters2
Presentations http://www slideshare net/peoplematters
              http://www.slideshare.net/peoplematters




                                                  www.peoplematters.in

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CEOs Spend Significant Time on Talent Management

  • 1. The People Matters - Monster.com CEO as the Chief Talent Officer Study 2011 www.peoplematters.in
  • 3. Key Findings 73% CEOs in India spend more than one-fourth of their time directly on talent-related activities. 68% acknowledge that this time has increased in recent years years. 79% affirm that this focus will only increase further next year. CEOs are doing in their individual capacity to leverage the people advantage to build successful and sustainable organizations www.peoplematters.in
  • 4. Business Leaders Covered in the Study www.peoplematters.in
  • 5. A CEO’s Top 3 HR priorities for FY 2011-2012 www.peoplematters.in
  • 6. CEO’s time & effort on talent agenda 73% CEOs spend more than 25% of their time on talent and talent-related activities, and of those 50% spend between 25% and , p 50% of their time in this area. www.peoplematters.in
  • 7. Where is the CEO’s time invested? www.peoplematters.in
  • 8. Top 5 activities that CEOs invest their time in www.peoplematters.in
  • 9. Talent Management Goals on the CEO’s Scorecard www.peoplematters.in
  • 10. The common goals that feature on the CEO’s scorecard today are: y Goal Number 1: Retention 74 percent CEOs have retention as part of their goal sheet. Some have a separate target for high performers and key talent, while others have an p g g p y , overall retention target for the organization. “As per my scorecard, 30% of my performance is dependent on the people scorecard and we call it “ready now ready future” scorecard, ready now, future and includes all HR related goals for the organization.” Amit Jatia, MD, Hardcastle Restaurants www.peoplematters.in
  • 11. The common goals that feature on the CEO’s scorecard today are: y Goal Number 2: Employee satisfaction and engagement 61 percent CEOs have employee satisfaction scores as part of their goal sheet along with other measures of engagement like company ranking in external best employer surveys. “Today the focus is shifting towards building engagement, fostering brand ownership among employees and creating an g p g p y g environment of opportunities for our employees that will impact the company’s future.” p p y Rajit Mehta, Executive Director & COO, Max New York Life Insurance www.peoplematters.in
  • 12. The common goals that feature on the CEO’s scorecard today are: y Goal Number 3: Capability Building 52 percent CEOs have measures that indicate capability building, for example, number of critical positions filled from within, bench-strength for bench strength critical positions and number of people trained. “People are our main focus because we believe that to deliver happiness to the customer, employees has to be happy first.” pp , p y ppy Ajay Kaul, Chief Executive Officer, Jubilant FoodWorks www.peoplematters.in
  • 13. Business Leaders’ Take “Business decisions have a clear talent discussion today. As I have a dual role in ABG, 50% of my goals are as Group HR head. If you take my CEO goals alone, another 20% of those are talent related goals.” Dr. Santrupt Misra, CEO, Carbon Black Business, Director, Group HR & Di t G Director, Adit Aditya Bi l M Birla Management t Corporation “Our efforts are to develop our people. I spend at least 30% of my time in talent related activities. People are core for the success of our business.” K.R. Kamath, CMD, Punjab National Bank www.peoplematters.in
  • 14. Business Leaders’ Take Talent is the USP of the organization. “Everybody i th organization h a role t play and th role of “E b d in the i ti has l to l d the l f the CEO is to paint the big picture and help people feel connected to the dream” dream M.D. Mallya, Chairman and Managing Director, Bank of Baroda “Engage with employees f l d hi d l “E ih l for leadership development. 50% of my performance depends on how well I manage my team.” D. Narain, D Narain India Region Lead Monsanto India Lead, www.peoplematters.in
  • 15. Business Leaders’ Take “The HR challenges will be critical to our success. Our focus is on hiring talent and retaining them by providing talent, them with challenging assignments. We face an additional challenge with regard to the 'Gen Y' employees who have Gen Y different aspirations, expect different pace of movement, new technologies and collaboration tools.” g Balvinder Singh Kalsi, President-South Asia, DuPont India “We focus on acquiring and developing people rather than on retaining as we believe that the first two ensures that the third g is managed.” Deep Kalra, Founder & CEO, MakeMyTrip.com www.peoplematters.in
  • 16. Business Leaders’ Take “What we need to create are ‘mini CEOs’ to partner with the line HR and t k ownership of th i groups.” d take hi f their ” Dr. Ganesh Natarajan, Vice Chairman & CEO, Zensar Technologies “People are the way we win. People are core to our business. People are the clear differentiator in our business; it is the way we win. I spend one-fourth of my time on talent-related activities and the rest between customers, operations and strategic initiatives.” Tiger Tyagarajan, Chief Operating Officer, Genpact www.peoplematters.in
  • 17. Business Leaders’ Take “Communication cannot be delegated. Around 40% of my time is spent on talent related activities and of talent-related this around 40% is spent on employee communication and engagement. engagement ” Sanjay Modi, MD, Monster India/SEA/Middle East “Talent management is everybody’s job. I spend around 25% to 30% of my time on talent concerns, especially on recruitment, retention and evaluation of talent development.” G. V. Prasad, CEO & Vice Chairman, Dr. Reddy’s Laboratories www.peoplematters.in
  • 18. Business Leaders’ Take “I strongly believe that the focus on people is a priority, as when the people-focus is in place, the rest will follow.” Sandeep Banerjee, CEO, Edenred India “Our success in the future will largely depend on our ability to g y p y manage volumes and talent competition.” Pankaj Gupta, President, Hilti India j p www.peoplematters.in
  • 19. Business Leaders’ Take “Being a new company, I invest a great amount of time towards a range of talent management activities, including talent acquisition, team building and employee engagement.” Shweta Aggarwal, Vice Chairman & Director, SMC Capitals “In a growing economy, people challenges are welcome.” James McEleney, CEO, C O BNY Mellon International i Operational (India) www.peoplematters.in
  • 20. Business Leaders’ Take “Business & HR are equal parties in the people capability agenda. d I spend at least 40% of my time on people-related issues and culture building by acting as a catalyst to help others become better leaders through coaching, mentoring, managing performance and feedback ” feedback. Niren Chaudhary, MD – Indian Subcontinent, Yum Restaurants India “The CEO must zoom in and zoom out constantly ” The constantly. Santhanam B., MD, Saint-Gobain Glass India www.peoplematters.in
  • 21. Business Leaders’ Take “HR plays a very crucial role in change management. HR As CEO, I spend somewhere around 20 to 25% of my time in HR or talent-related activities.” Aruna Jayanthi, CEO, Capgemini India “People “P l occupy 50% of my mindshare.” f i dh ” Pavan Dhamija, MD & CEO of DLF Pramerica LifeInsurance www.peoplematters.in
  • 22. Send us your f db k@ d feedback@peoplematters.in l i Website www.peoplematters.in To Subscribe email subscribe@peoplematters.in Online http://www.peoplematters.in/subscribe O li htt // l tt i / b ib Facebook https://www.facebook.com/PeopleMatters Twitter @peoplematters2 Presentations http://www slideshare net/peoplematters http://www.slideshare.net/peoplematters www.peoplematters.in