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RIA Seminar,[object Object],October 7-8, 2010,[object Object],Contact:             Jeff Shaw,[object Object],303.229.1640,[object Object],jeff.shaw@perficient.com,[object Object]
Agenda,[object Object],2,[object Object]
Fast Facts,[object Object],Founded in 1997,[object Object],Public, NASDAQ: PRFT,[object Object],2009 revenue of $188 million,[object Object],17 markets throughout the U.S. & Canada:,[object Object],Austin, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Minneapolis, New Orleans, Philadelphia, San Jose, St. Louis, and Toronto,[object Object],1,100+ employees,[object Object],Dedicated solution practices,[object Object],Served 400+ clients in past 12 months,[object Object],Alliance partnerships with major technology vendors,[object Object],Multiple vendor/industry technology & growth awards,[object Object],Our working model revolves around high-performance on-shore leadership teams leveraging our offshore capabilities in the delivery of business solutions,[object Object],3,[object Object]
Our Solutions Expertise & Services,[object Object],Business-Driven Solutions,[object Object],[object Object]
User Experience
Business Intelligence/Data Warehouse
SOA and Business Process Management
CRM Solutions
Enterprise Performance Management
Customer Self-Service
eCommerce & Product Information Management
Enterprise Content Management
Industry-Specific Solutions
Mobile Technology
Security AssessmentsPerficient Services,[object Object],[object Object]
IT Strategic Consulting
IT Architecture Planning
Business Process & Workflow Consulting
Usability and UI Consulting
Custom Application Development
Offshore Development
Package Selection, Implementation and Integration
Architecture & Application Migrations
EducationPerficient brings deep solutions expertise and offers a complete set of flexible services to help clients implement business-driven IT solutions ,[object Object],4,[object Object]
Our Partnerships,[object Object],Top Partners,[object Object],[object Object],Clients benefit from:,[object Object],[object Object]
Faster time-to-market and cost savings for projects
Industry-leading skills transfer and mentoring
Superior project, platform and product support
Unrivaled experience that results from strong relationships (IBM, Oracle)Other Valued Partners Include,[object Object],“Perficient's track record in delivering scalable, integrated and reliable solutions makes them one of IBM's most reliable partners.”  ,[object Object],                      --  Paraic Sweeney, IBM,[object Object],5,[object Object]
Today’s Presenters,[object Object],Michael Porter – Portal and Collaboration Practice Manager,[object Object],10 years experience working with portal, collaboration, and content solutions	,[object Object],Industry-known thought leader and responsible for driving client’s strategy,[object Object],Publishes articles, blogs, and presents at various conferences each year,[object Object],Working with companies across the U.S. to define their vision for portal, collaboration, and other technologies  ,[object Object],Brian Flanagan – User Experience SME and Flex Technologist,[object Object],Extensive experience working with clients to develop a business-focused User Experience strategy,[object Object],Responsible the development of best practice front-end solutions,[object Object],15 years of IT experience,[object Object],Jeff Rivkin – AJAX Technology SME,[object Object],Solutions architect and tech lead for a variety of intranet and extranet portal implementations ,[object Object],Responsible for developing and delivering AJAX-based technology solutions,[object Object],30 years of IT experience,[object Object],John Angelini – Microsoft Silverlight SME/MVP,[object Object],Specializes in SharePoint architecture, development and customization,[object Object],Numerous implementations with WPF, Silverlight, WCF, WF and other .NET 3.X technologies,[object Object],Lengthy background in commercial graphic design and 3D animation; video editing and special effect design,[object Object],6,[object Object]
Why We’re Here Today,[object Object],You need to:,[object Object],Enable dashboards and selected applications on smart phones,[object Object],Increase the usability and richness of custom applications,[object Object],E.g. Port Demand Resource Planner from a thick client to an RIA,[object Object],Establish a division of responsibilities between rich applications and portal umbrellas,[object Object],7,[object Object]
Agenda,[object Object],8,[object Object]
What Is User Experience?,[object Object],User Experience is not part of the process.,[object Object],It is the Process.,[object Object],9,[object Object]
Why User Experience?,[object Object],[object Object]
Drive increased return on investment (ROI) by simplifying and improving user interaction
Enabling users to:
Find information more easily
Complete task quickly and accurately
Use rich data visualization to make better decisions10,[object Object]
The User Experience Model,[object Object],[object Object],VisualsCues, feedback and aesthetics,[object Object],10%,[object Object],Interaction TechniquesControls that work in conjunction with input devices,[object Object],30%,[object Object],Conceptual ModelTask and goal support, users’ mental models, behaviors and expectations,[object Object],60%,[object Object],11,[object Object]
Our Approach,[object Object]
Engaging Users,[object Object],3x3 Paper PrototypingRapidly iterate through design concepts,[object Object],AccessibilityValidate usability for all users,[object Object],Design StudiosGroup sessions to facilitate ideation,[object Object],Moderated Usability TestingEngage users to validate design concepts,[object Object],13,[object Object]
14,[object Object],Understanding Accessibility,[object Object],Novice Computer Users,[object Object],~ 25% of US households do not own a computer,[object Object],Aging Population,[object Object],By 2010, 60% of US population,[object Object],will be over the age of 35 ,[object Object],Language Learners,[object Object],Temporary Situational Restrictions,[object Object],Poor hearing,[object Object],Failing Vision,[object Object],Color Blindness,[object Object],Ranges of Human Ability,[object Object],Blind / Visually Impaired,[object Object],MobilityImpaired,[object Object],Deaf / Hard,[object Object],of Hearing,[object Object],Cognitive / ,[object Object],Learning,[object Object],“Disabilities” are no longer confined to traditional definitions, especially with growing need to embrace multi-generational and multi-cultural populations.,[object Object]
Trends In User Experience,[object Object],Mobility,[object Object],Design for mobile first,[object Object],Social Interaction,[object Object],Focus on real-time collaboration,[object Object],Gaming Mechanics,[object Object],Leverage gaming behaviors to motivate users,[object Object],Analytics,[object Object],Evaluate the usefulness of a solution through analytics,[object Object],15,[object Object]
Agenda,[object Object],16,[object Object]
17,[object Object],A Rich Internet Application is a web application that has many characteristics of desktop applications typically delivered by a site-specific browser… Adobe Flash, Java, and Microsoft Silverlight are currently the three most common platforms with penetration rates of 99%, 80%, and 54% respectively.,[object Object],												--- Wikipedia,[object Object],Rich Internet applications (RIAs) offer a rich, engaging experience that improves user satisfaction and increases productivity. Using the broad reach of the Internet, RIAs can be deployed across browsers and desktops.,[object Object],--- Adobe,[object Object]
18,[object Object],[object Object]
Thin applications can provide a rich experience………..	powered by the server,[object Object],[object Object],http://www.javalobby.org/articles/ajax-ria-overview/,[object Object]
19,[object Object],Previous Web 2.0 Architecture,[object Object]
20,[object Object],Current and Future Architecture,[object Object],Portal + Enterprise 2.0,[object Object]
21,[object Object],Enterprise Uses of Web 2.0 – REST/WOA,[object Object],WOA – Web Oriented Architecture is less a standard and more a pragmatic way of getting things done on the web,[object Object],WOA incorporates simple, lightweight mechanisms to integrate services, as opposed to the complexities of SOAP,[object Object],REST is a core technology of WOA,[object Object],Most of the mash-ups you see today leverage WOA,[object Object],http://blogs.zdnet.com/Hinchcliffe/?p=27,[object Object]
Things to think about for your RIA,[object Object],22,[object Object]
Common Aspects of Web Applications,[object Object],Think through whether you need this functionality,[object Object],Deep LinkingLink deeply into the application.  Your business user says, “this is a great chart. I want others to see it”,[object Object],Page and sub-page interactione.g. loosely coupled.  Can I go from application component on one page and click a button to go to another web page while passing context?,[object Object],Content ManagementBusiness User says, “I need to change this piece of content right here.”Developer says, “No problem, let me code and test for two months and I’ll have it out there for you.,[object Object],23,[object Object]
Common Aspects of Web Applications,[object Object],Think through whether you need this functionality,[object Object],Process or workflowMany times forms or data means that a process needs to be followed.  How will you inject a workflow into your application?,[object Object],Location, location, locationRich Internet Applications are just that, RICH.e.g. they can be client heavy.  If you ask a user in Brazil to download a 2 Meg package before he or she can start using the app and then ask the same thing again just a few minutes later you will have problems.- The most common complaint of a newly rolled out global site is that it’s unusable outside the U.S.,[object Object],24,[object Object]
Agenda,[object Object],25,[object Object]

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