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Identify, Define and Integrate Lean Six Sigma to
        Lean Six Sigma Yellow Belt Certification
                                  Improve Production and Bottom Line Results




 Receive Your
 Yellow Belt
 Certification and up
 to 16 CPE Credits



 Achieve a                 September 13–14, 2010 | San Diego, CA
 Comprehensive
                           You Will Learn To:
 Understanding
                           Utilize the DMAIC Process More Effectively
 of Six Sigma              Understand the DMAIC process as it pertains to your organization’s unique projects
 to Develop                Apply Six Sigma Tools to Solve Organizational Challenges
 and Implement             Create solutions to business challenges with the help of Six Sigma tools and methods

 Organizational            Implement Strategy More Efficiently
                           Participate in exercises to practice new implementation concepts
 Improvement
                           Identify and Overcome Deployment Challenges
                           Recognize and conquer roadblocks in your deployment strategy



In Association with:
                         Build and Implement New Solutions for Improved Processes

                                              www.ASMIweb.com/YellowBelt 1
                                                     www.ASMIweb.com/YellowBelt
Lean Six Sigma Yellow Belt Certification


    Dear Executive,

    Process improvement is about commitment to excellence and quality; a commitment that
    we make to change the way we work on a daily basis. Lean and Six Sigma are toolsets that
    an organization can use to dramatically improve quality, reduce cycle time and achieve
    cost savings. These tools work very well independently or in concert. While Lean focuses
    on eliminating waste, Six Sigma focuses on reducing process variation. The end goal of
    deploying one or both is typically the same - increased organizational efficiency through
    continuous improvement.

    The Lean Six Sigma Yellow Belt Certification course provides an overview of Six Sigma
    concepts, background and the Six Sigma “Define-Measure-Analyze-Improve-Control”
    process (DMAIC). You will learn how to develop and apply specific Six Sigma tools and
    methods to solve business challenges. Leaders should complete the Yellow Belt training with
    initial projects chartered, either ready for a Black Belt or Green Belt to lead or take with them
    to their training.

    The Lean Six Sigma Yellow Belt Certification will help you create a continuous
    improvement culture where employees and managers use Lean Six Sigma thinking and
    strategy to conduct day-to-day operations and long-term projects. These methodologies and
    management systems enable you and your organization to create a self-sustaining process
    improvement program that will propagate throughout your organization for both short-and
    long-term success. I look forward to meeting you in September!

    Sincerely,




    Amanda Ward
    Program Director
    American Strategic Management Institute




2        www.ASMIweb.com/YellowBelt
Lean Six Sigma Yellow Belt Certification




For organizations to consistently improve their performance, it is critical that employees have the
skills and tools necessary to apply their knowledge to the improvement process. The goal of this
course is to provide professionals with techniques to continuously improve individual and team
work by contributing effective solutions in problem solving projects.




You will leave the Yellow Belt certification training with the tools necessary to:




Apply                 Support              Document              Work                  Complete
learned techniques    the identification    “best practices”      to ensure the         a work related
to help make          of improvement       in a manner that      gains of successful   project
improvement in the    opportunities        will enable them to   projects are
daily work of your    through a            be disseminated       maintained
function area         team problem         throughout your
                      solving process      organization




                                                                    www.ASMIweb.com/YellowBelt          3
Lean Six Sigma Yellow Belt Certification
day one
              September 13, 2010
              8:00                                                      12:00
              Workshop Registration and Continental Breakfast           Lunch

              9:00                                                      1:00
              Welcome Remarks and Introductions                         Manage the Lean Six Sigma Project
                                                                          Streamline Lean Six Sigma and project
              Introduction to Lean Six Sigma                              management strategies
                History and background of Lean and                        Apply measurement tools to evaluate projects
                Six Sigma (LSS)                                           and objectives
                Outcomes of LSS
                Core concepts and goals of LSS                          2:30
                                                                        Break
                LSS infrastructure
                The DMAIC methodology                                   2:45
                                                                        Define
              10:30
              Break                                                       Define problem
                                                                          Define improvement goal
              10:45                                                       Initiation of process mapping process (SIPOC)
              DMAIC-Pizza Service Simulation                              Select team
                Prioritizes improvement opportunities                     Create project plan
                and countermeasures
                                                                          Draft project charter
                Provides for a thorough analysis of
                the opportunity                                         3:30
                Establishes a consistent approach                       Summary & Daily Wrap Up

                Enhances employee development
                and motivation                                          4:00
                                                                        Day One Adjourns

              Implementation and
              Deployment Strategy
                Develop strategies and objectives for deployment
                Incorporate Six Sigma into organizational
                business strategy
                Identify key focus areas and change
                management processes
                Create flexibility and responsiveness in
                your organization


          top five reasons to attend:
           Evaluate voice            Dissect your               Eliminate               Create sound          Improve the
           of the customer           processes to               non-value               metrics to            quality of service
           techniques that           achieve dramatic           added steps and         measure every         and engage
           enhance customer          improvements in            decrease variation      phase of the          leadership to
           satisfaction              waste reduction            to improve              improvement           drive continuous
                                                                processes               process               improvement



4         www.ASMIweb.com/YellowBelt
Lean Six Sigma Yellow Belt Certification




                                                                                                   day two
   September 14, 2010
   8:30                                           12:00
   Continental Breakfast                          Lunch

   9:00                                           1:00
   Measure                                        Focus on Projects
     Baseline the current process                   Charter
     Address “low-hanging fruit”                    Stakeholder analysis
     Confirm customer CTQs                           Communication plan
     Determine current performance baseline         Process map
     Stratify data                                  Cause and effect
                                                    FMEA
   Analyze                                          Solution matrix
     Gather causal data                             WBS/schedule
     Determine & validate root causes               Control plan
     Identify a solution to combat root causes
                                                  2:30
                                                  Break
   10:30
   Break
                                                  2:45
   10:45                                          Review/Questions
   Improve
                                                  3:15
     Identify countermeasures                     Exam
     Perform cost/ benefit analysis
     Design improved process                      4:00
     Develop scorecards                           Day Two Adjourns


   Pizza Service Simulation Two & Control
     Report scorecard data
     Create process control plan
     Identify replication opportunities
     Develop future plans




who should attend:
 CEOs                                              Lean Six Sigma Deployment Leaders
 CIOs                                              Lean Six Sigma Champions
 COOs                                              Head of Quality
 VP/Director of Process Improvement              … and anyone participating in Six Sigma or
                                                   process improvement
 VP of Business/Operational Excellence
 Head of Operations

                                                                      www.ASMIweb.com/YellowBelt        5
Lean Six Sigma Yellow Belt Certification

          In-House Training
          One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery
          of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives
          you the opportunity to customize a program that addresses your exact challenges and provides
          a more personal learning experience, while virtually eliminating travel expenses. Whether you
          require training for a small group or for an organization-wide initiative, the advanced learning
          methods employed by the Institute will create an intimate training atmosphere that maximizes
          knowledge transfer to enhance the talent within your organization.

          CUSTOMIZATION
          We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many
          training providers will offer you some variation of their standard training, the Institute’s subject matter
          experts will work with you and your team to examine your programs and determine your exact areas
          of need. The identification of real life examples will create a learning atmosphere that resonates with
          participants while at the same time providing immediate return on your training investment. Using
          interactive exercises that employ actual projects or scenarios from your organization, instructors
          can address specific challenges and align the curriculum of each session to your objectives. While
          the majority of on-site trainings are focused on smaller groups, the Institute also has the ability to
          accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the
          capacity to deliver courses to groups of up to 300 participants per day.

          AREAS OF EXPERTISE
          On-site delivery of single courses, certification programs and entire packages of specialized
          courses are available in the following areas:

            Strategic Planning                  Workforce Management                 Program Evaluation
            Performance Measurement             Budgeting and Forecasting            Administrative Management
            Project Management                  Contracting                          Change Management
            Lean Six Sigma                      Performance Reporting                Balanced Scorecard

          For more information about in-house training options available to you, please contact Jennifer Mueller
          at 202-739-9619 or email her at Jennifer.Mueller@ASMIweb.com


    sponsorship opportunities
    As a conference and training provider, The American Strategic Management Institute is an expert in bringing
    together leaders to share and discuss best practices and innovations. We connect decision-makers with
    respected solution providers.

    ASMI offers four different pre-designed sponsorship packages:
      Event Co-Sponsor                                     Luncheon Sponsor
      Session Sponsor                                      Exhibit Booth Sponsor
    For more information on sponsorships or to get started, contact Meredith Mason 202-739-9707 or
    email her at Meredith.Mason@ASMIweb.com


6           www.ASMIweb.com/YellowBelt
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Yellow Belt Certification

Logistics & Registration
Venue and Hotel:                                            CPE CREDITS:
Six Sigma Yellow Belt Certification will be held                               Delivery Method: Group-live
at the Westin San Diego. A continental breakfast,                             Program Level: Basic
lunch and refreshments will be provided each day                              Prerequisites: None
                                                                              Advanced Preparation: None
of the event. A complimentary shuttle to and from
                                                                              CPE Credits: 16 Credits
the airport is available, as well.
                                                            The American Strategic Management Institute (ASMI) is registered with
Westin San Diego                                            the National Association of State Boards of Accountancy (NASBA) as a
                                                            sponsor of continuing professional education on the National Registry of
400 West Broadway                                           CPE Sponsors. State boards of accountancy have final authority on the
San Diego, CA 92101                                         acceptance of individual courses for CPE credit. Complaints regarding
                                                            sponsors may be addressed to the National Registry of CPE Sponsors, 150
619-239-4500                                                Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org.

A limited number of rooms have been reserved at
the Westin San Diego at the prevailing per diem rate        Quality Assurance

of $149 until August 13, 2010. Please call the hotel        ASMI strives to provide you with the most productive and effective
directly and reference code “Yellow Belt” when              educational experience possible. If after completing the course you
                                                            feel there is some way we can improve, please write your comments
making reservations to get the discounted rate.             on the evaluation form provided upon your arrival. Should you feel
                                                            dissatisfied with your learning experience and wish to request a credit
                                                            or refund, please submit it in writing no later than 10 business days
                                                            after the end of the training to: ASMI: Corporate Headquarters; 805
Tuition & Group Discounts:                                  15th Street NW, 3rd Floor; Washington, D.C. 20005

The tuition rate for The Lean Six Sigma Yellow              Note: As speakers are confirmed six months before the event, some
Belt Certification is as follows:                            speaker changes or topic changes may occur in the program. ASMI
                                                            is not responsible for speaker changes, but will work to ensure a
 Offerings              Early Bird       Regular Rate       comparable speaker is located to participate in the program.

 Conference             $999             $1099              If for any reason ASMI decides to cancel this conference, ASMI
                                                            accepts no responsibility for covering airfare, hotel or other costs
* For the Early Bird rate, register before July 19, 2010.   incurred by registrants, including delegates, sponsors and guests.

For more information on group discounts for the
                                                            Discounts
Six Sigma Yellow Belt Certification please contact
Paul Rogers at 858-737-4122 or email him at                 • All ‘Early Bird’ Discounts must require payment at time of registration
                                                              and before the cut-off date in order to receive any discount.
Paul.Rogers@ASMIWeb.com                                     • Any discounts offered whether by ASMI (including team discounts)
                                                              must also require payment at the time of registration.
                                                            • All discount offers cannot be combined with any other offer.
                                                            • Discounts cannot be applied retroactively

                                                            Payment must be secured prior to the conference. If payment is not
                                                            received by the conference start date, a method of payment must
                                                            be presented at the time of registration in order to guarantee your
                                                            participation at the event.




                                                                                www.ASMIweb.com/YellowBelt                              7
Lean Six Sigma Yellow Belt Certification cation
                   Lean Six Sigma Yellow Belt Certifi

            Registration
    to register
                    Call                                      Fax this Form to                                   Visit
                    877-992-9522                              866-234-0680                                       www.ASMIweb.com/YellowBelt


     Registration Form
            Yes! Register me for Lean Six Sigma Yellow Belt Certification
             Yes! Register me for the Post-Conference Workshops: Model and Forecast Key Business Drivers
            Please call me. I am interested in a special Group Discount for my team

     Delegate Information


     Name                                                                           Title



     Organization                                                                   Dept.



     Address



     City                                                                           State                                   Zip



     Telephone                                             Fax                                        Email


     Payment Information:
        Check               Purchase Order / Training Form                          Credit Card


     Credit Card Number                                               Expiration Date                                       Verification no.




     Name on Card                                                     Billing Zip


     Please make checks payable to: ASMI

     CANCELLATION POLICY: ASMI will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start
     date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event
     start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All
     cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final
     until you receive a cancellation confirmation email.

            I have read and accepted the Cancellation Policy above.

     ACKNOWLEDGED AND AGREED

     By: __________________________________________________________________________________________            Date: _______________________

                                                                                                                             Priority Code: B318-WEB



8                www.ASMIweb.com/YellowBelt

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Lean Six Sigma Yellow Belt Certification Improves Production

  • 1. Identify, Define and Integrate Lean Six Sigma to Lean Six Sigma Yellow Belt Certification Improve Production and Bottom Line Results Receive Your Yellow Belt Certification and up to 16 CPE Credits Achieve a September 13–14, 2010 | San Diego, CA Comprehensive You Will Learn To: Understanding Utilize the DMAIC Process More Effectively of Six Sigma Understand the DMAIC process as it pertains to your organization’s unique projects to Develop Apply Six Sigma Tools to Solve Organizational Challenges and Implement Create solutions to business challenges with the help of Six Sigma tools and methods Organizational Implement Strategy More Efficiently Participate in exercises to practice new implementation concepts Improvement Identify and Overcome Deployment Challenges Recognize and conquer roadblocks in your deployment strategy In Association with: Build and Implement New Solutions for Improved Processes www.ASMIweb.com/YellowBelt 1 www.ASMIweb.com/YellowBelt
  • 2. Lean Six Sigma Yellow Belt Certification Dear Executive, Process improvement is about commitment to excellence and quality; a commitment that we make to change the way we work on a daily basis. Lean and Six Sigma are toolsets that an organization can use to dramatically improve quality, reduce cycle time and achieve cost savings. These tools work very well independently or in concert. While Lean focuses on eliminating waste, Six Sigma focuses on reducing process variation. The end goal of deploying one or both is typically the same - increased organizational efficiency through continuous improvement. The Lean Six Sigma Yellow Belt Certification course provides an overview of Six Sigma concepts, background and the Six Sigma “Define-Measure-Analyze-Improve-Control” process (DMAIC). You will learn how to develop and apply specific Six Sigma tools and methods to solve business challenges. Leaders should complete the Yellow Belt training with initial projects chartered, either ready for a Black Belt or Green Belt to lead or take with them to their training. The Lean Six Sigma Yellow Belt Certification will help you create a continuous improvement culture where employees and managers use Lean Six Sigma thinking and strategy to conduct day-to-day operations and long-term projects. These methodologies and management systems enable you and your organization to create a self-sustaining process improvement program that will propagate throughout your organization for both short-and long-term success. I look forward to meeting you in September! Sincerely, Amanda Ward Program Director American Strategic Management Institute 2 www.ASMIweb.com/YellowBelt
  • 3. Lean Six Sigma Yellow Belt Certification For organizations to consistently improve their performance, it is critical that employees have the skills and tools necessary to apply their knowledge to the improvement process. The goal of this course is to provide professionals with techniques to continuously improve individual and team work by contributing effective solutions in problem solving projects. You will leave the Yellow Belt certification training with the tools necessary to: Apply Support Document Work Complete learned techniques the identification “best practices” to ensure the a work related to help make of improvement in a manner that gains of successful project improvement in the opportunities will enable them to projects are daily work of your through a be disseminated maintained function area team problem throughout your solving process organization www.ASMIweb.com/YellowBelt 3
  • 4. Lean Six Sigma Yellow Belt Certification day one September 13, 2010 8:00 12:00 Workshop Registration and Continental Breakfast Lunch 9:00 1:00 Welcome Remarks and Introductions Manage the Lean Six Sigma Project Streamline Lean Six Sigma and project Introduction to Lean Six Sigma management strategies History and background of Lean and Apply measurement tools to evaluate projects Six Sigma (LSS) and objectives Outcomes of LSS Core concepts and goals of LSS 2:30 Break LSS infrastructure The DMAIC methodology 2:45 Define 10:30 Break Define problem Define improvement goal 10:45 Initiation of process mapping process (SIPOC) DMAIC-Pizza Service Simulation Select team Prioritizes improvement opportunities Create project plan and countermeasures Draft project charter Provides for a thorough analysis of the opportunity 3:30 Establishes a consistent approach Summary & Daily Wrap Up Enhances employee development and motivation 4:00 Day One Adjourns Implementation and Deployment Strategy Develop strategies and objectives for deployment Incorporate Six Sigma into organizational business strategy Identify key focus areas and change management processes Create flexibility and responsiveness in your organization top five reasons to attend: Evaluate voice Dissect your Eliminate Create sound Improve the of the customer processes to non-value metrics to quality of service techniques that achieve dramatic added steps and measure every and engage enhance customer improvements in decrease variation phase of the leadership to satisfaction waste reduction to improve improvement drive continuous processes process improvement 4 www.ASMIweb.com/YellowBelt
  • 5. Lean Six Sigma Yellow Belt Certification day two September 14, 2010 8:30 12:00 Continental Breakfast Lunch 9:00 1:00 Measure Focus on Projects Baseline the current process Charter Address “low-hanging fruit” Stakeholder analysis Confirm customer CTQs Communication plan Determine current performance baseline Process map Stratify data Cause and effect FMEA Analyze Solution matrix Gather causal data WBS/schedule Determine & validate root causes Control plan Identify a solution to combat root causes 2:30 Break 10:30 Break 2:45 10:45 Review/Questions Improve 3:15 Identify countermeasures Exam Perform cost/ benefit analysis Design improved process 4:00 Develop scorecards Day Two Adjourns Pizza Service Simulation Two & Control Report scorecard data Create process control plan Identify replication opportunities Develop future plans who should attend: CEOs Lean Six Sigma Deployment Leaders CIOs Lean Six Sigma Champions COOs Head of Quality VP/Director of Process Improvement … and anyone participating in Six Sigma or process improvement VP of Business/Operational Excellence Head of Operations www.ASMIweb.com/YellowBelt 5
  • 6. Lean Six Sigma Yellow Belt Certification In-House Training One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for a small group or for an organization-wide initiative, the advanced learning methods employed by the Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. CUSTOMIZATION We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will offer you some variation of their standard training, the Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, the Institute also has the ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. AREAS OF EXPERTISE On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: Strategic Planning Workforce Management Program Evaluation Performance Measurement Budgeting and Forecasting Administrative Management Project Management Contracting Change Management Lean Six Sigma Performance Reporting Balanced Scorecard For more information about in-house training options available to you, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@ASMIweb.com sponsorship opportunities As a conference and training provider, The American Strategic Management Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. ASMI offers four different pre-designed sponsorship packages: Event Co-Sponsor Luncheon Sponsor Session Sponsor Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Meredith Mason 202-739-9707 or email her at Meredith.Mason@ASMIweb.com 6 www.ASMIweb.com/YellowBelt
  • 7. Lean Six Sigma Yellow Belt Certification Lean Six Sigma Yellow Belt Certification Logistics & Registration Venue and Hotel: CPE CREDITS: Six Sigma Yellow Belt Certification will be held Delivery Method: Group-live at the Westin San Diego. A continental breakfast, Program Level: Basic lunch and refreshments will be provided each day Prerequisites: None Advanced Preparation: None of the event. A complimentary shuttle to and from CPE Credits: 16 Credits the airport is available, as well. The American Strategic Management Institute (ASMI) is registered with Westin San Diego the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of 400 West Broadway CPE Sponsors. State boards of accountancy have final authority on the San Diego, CA 92101 acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 619-239-4500 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. A limited number of rooms have been reserved at the Westin San Diego at the prevailing per diem rate Quality Assurance of $149 until August 13, 2010. Please call the hotel ASMI strives to provide you with the most productive and effective directly and reference code “Yellow Belt” when educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments making reservations to get the discounted rate. on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: ASMI: Corporate Headquarters; 805 Tuition & Group Discounts: 15th Street NW, 3rd Floor; Washington, D.C. 20005 The tuition rate for The Lean Six Sigma Yellow Note: As speakers are confirmed six months before the event, some Belt Certification is as follows: speaker changes or topic changes may occur in the program. ASMI is not responsible for speaker changes, but will work to ensure a Offerings Early Bird Regular Rate comparable speaker is located to participate in the program. Conference $999 $1099 If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other costs * For the Early Bird rate, register before July 19, 2010. incurred by registrants, including delegates, sponsors and guests. For more information on group discounts for the Discounts Six Sigma Yellow Belt Certification please contact Paul Rogers at 858-737-4122 or email him at • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount. Paul.Rogers@ASMIWeb.com • Any discounts offered whether by ASMI (including team discounts) must also require payment at the time of registration. • All discount offers cannot be combined with any other offer. • Discounts cannot be applied retroactively Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event. www.ASMIweb.com/YellowBelt 7
  • 8. Lean Six Sigma Yellow Belt Certification cation Lean Six Sigma Yellow Belt Certifi Registration to register Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/YellowBelt Registration Form Yes! Register me for Lean Six Sigma Yellow Belt Certification Yes! Register me for the Post-Conference Workshops: Model and Forecast Key Business Drivers Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information: Check Purchase Order / Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Zip Please make checks payable to: ASMI CANCELLATION POLICY: ASMI will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email. I have read and accepted the Cancellation Policy above. ACKNOWLEDGED AND AGREED By: __________________________________________________________________________________________ Date: _______________________ Priority Code: B318-WEB 8 www.ASMIweb.com/YellowBelt