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BRAND TALKSHOW AND LUNCHEON
ON BRAND RENEW 2010, WHY AND HOW
HCMC 12 Nov, 2009
prepared by Pham Viet Anh
More than 40 brands have been trusting
M      th      b d h        b   t ti
us, from fast growing local companies to
well established global brands



Dr.
Dr Thanh              Abbott                            Nescafe (Nestle)
Number 1              Vinamit                           Magi (Nestle)
Juicy                 Art Glass                         Wincare LLC USA
Pepsi                 Bavapen mobile phone              DQ Corp
Romano                Boca Glass                        QD Tek
Enchanteur            DKSH                              KAO
Romano Skinz Expert   Prudential finance                Poca (snack)
Eversoft              Saigon Sunbay                     Disney (consumer products)
Gervenne              Nuti food                         Pepsi
Hapikids              Vinataba (lion king)              E-Block
Dr.
Dr men                Vinataba corporate strategy       Saigon Sunbay
V-Phano               Vinataba identity                 d’casso
New York School       Vinataba (Ngoc Tra)               Soya bean (THP)
Home made food        Vinataba (1000 year Thang Long)   Rando
BIM Group             Sapphire scooter                  …
BIM Seafood           Gomex noodle
BIM Properties        Wonderfarm
www.strategynowhere.com
         HCMC – SHANGHAI
renew
rejuvenated
rebranded
repositioning
change
…

they are all the same
why we need changes ?
change or being “changed”
A simple yet effective tool that show
     y
     you if change is needed.
                 g
market creation
                                                                                  (tạo dựng)
                                                                                  (t dự )
desiremap
                                                                                                   industry/category




                               now                                                                                     future




                                                            industry/category




                                                                                market relevance
                                                                                  (thích nghi)
desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
market creation
                                                                                  (tạo dựng)
                                                                                  (t dự )
desiremap
                                                                                                   industry/category




                               now                                                                                     future




                                                            industry/category




                                                                                market relevance
                                                                                  (thích nghi)
desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
market creation
                                                                                  (tạo dựng)
                                                                                  (t dự )
desiremap
                                                                                                   industry/category




                               now                                                                                     future




                                                            industry/category




                                                                                market relevance
                                                                                  (thích nghi)
Desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
market creation
                                                                                  (tạo dựng)
                                                                                  (t dự )
desiremap
                                                                                                   industry/category




                               now                                                                                     future




                                                            industry/category




                                                                                market relevance
                                                                                  (thích nghi)
desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
market creation
                                                                                  (tạo dựng)
                                                                                  (t dự )
desiremap
                                                                                                   industry/category


differentiation
vision
mission
value
long term goals




                               now                                                                                     future




                                                            industry/category




                                                                                market relevance
                                                                                  (thích nghi)
desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
most changes failed happen when
business strategy was not began
with market insight

most changes failed happen when
    t h       f il d h       h
design doesn’t meet strategy

and they failed because they don’t
       y                   y
know when and what to change and
whom the change for
in other words…
start not with what we want
start first with
   what they
          want
INSIGHT            “SICK OF ENONOMY MELTDOWN, TIRED OF
                   ESTABLISHED OLD RULES”

IDEA/OPPORTUNITY   Free American people from the old
                   establishment’s rules

BRAND              OBAMA

DIFFERENTIATORS    Different skin color.
                   (and it sure helps to be the most attractive
                   male human being ever in the Whitehouse)

CLAIM/SLOGAN       Change
                   Ch
                   Simple program. Fits on a beer coaster.
                   Famous for ever.
an example of image failure
imagemap




                                                                   identity
                                                     integrated marketing Communication
                                                                people, services
                                                                   Product
                                                                      ….

   brand idea                                                                             customer’s
   desired image                                                                          perceived image

                                                            connectivity




desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
imagemap




                                            right strategy and fail execution
                                              g         gy




                                                            disconnected




desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
imagemap




                                          wrong strategy and fail execution
                                                            (unintentional successes)




                                                              disconnected




desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
imagemap

differentiation
personality
tone and manner
visual
voice
environment
attitude
culture
                                                    design connects strategy
                                                        g                 gy




                                                            connectivity




desiremap and imagemap are too simple yet effective tools
copyrighted by Left Brain Connectors. All right reserved.
building a brand image is like learning
how to draw the chicken
step by step with patient. and once you
got the right image, maintain it constantly
with wise marketing activities.



1. 2. 3
contexts.content.   contexts.content.   contexts.content.
Changing brand image is not only about changing the new look
of logo and the brand identity… it should b started with the
 fl       d h b d id i          i h ld be         d ih h
brand idea behind the change, the goal and new mission.
Successful marketing innovated-products also help changing the
whole corporate image.
                 image



Form follow functions
Product that transform business
what we see is not strategy, it’s
the expression of the strategy
we commit to.


Say it. Prove it.


                                    “context”
                                    “   t t”




      Brand                                     Customer


                                    “content”
                                     content
Product that transforms business
“change to lead”

used to be market leader of Chip manufacturer
before the market is commoditized.

Now maintain its market leader position in
microprocessor manufacturer

leading by product innovation, constantly.

technology and branding
Invented portable music player but failed to IPOD
340 millions unit sold in short time
name in Oxford English dictionary
Brand that transforms business
The brand idea                                                                       customer
“Adding vitality to life”                                        Connectivity
                                                              (value, personality)



  desiremap and imagemap are too simple yet effective tools
  copyrighted by Left Brain Connectors. All right reserved.
“… Unilever’s new
identity is an expression
of vitality which is at the
heart of everything they
do – their brands, people
and values.




The brand idea:   “adding vitality to life”
“  … DIRT IS GOOD is
successful campaign that not
only refreshing the brand
image its self but also
promoting new “vitality”
values and personalities of the
corporate brand worldwide.
“change to fi ”
“ h        fit”

From the world famous petroleum corporation
to being the world leader in green energy producer
A little b tt G
  littl better Gas
beyond petroleum (bp)
“… bp be perceived as a green energy
company but to deliver green
                        green,
environmental friendly solution
worldwide. To make t s vision co e to
  o d de. o a e this s o come
life, bp had to be driven internally and
signaled externally. In creating this
vision, John Browne knew you couldn’t
just say green, you have to be green
and also look green
               green.
Green trends

green travel


       green life

                green business


                          green energy


                                         green money
“change to survive
 change    survive”
“change from failures”

             used to be famous in film category
         Kodak invented digital photography in 1976
failed to Sony, Olympus, Canon, etc … negative film industry
                   replaced by digital age

                       what’s next?
never regret the old failures
goodbye “yellow”
           yellow
A simple yet caring CRM also help
refresh the brand image -Mercedes
Benz to kinder garden
               g
change of ourselves
    change of the trend
  change of competition
     change of market
     change of policies
   change of technology
      change of vision
     c a ge o peop e
     change of people
change of business strategy
   change of everything
            ….
how to know there are changes ?


         you
      competitor
        expert
when change, think of two things




 1. Brand idea that
   transform business
2. Product idea that
   transform business
idea is strategy
“…everybody is thinking
   everybody
of changing the market
but nobody is thinking of
          y          g
changing themselves”
change or being “changed”
thank you

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Left Brain Connectors Brand Renew Talkshow

  • 1.
  • 2. BRAND TALKSHOW AND LUNCHEON ON BRAND RENEW 2010, WHY AND HOW HCMC 12 Nov, 2009 prepared by Pham Viet Anh
  • 3. More than 40 brands have been trusting M th b d h b t ti us, from fast growing local companies to well established global brands Dr. Dr Thanh Abbott Nescafe (Nestle) Number 1 Vinamit Magi (Nestle) Juicy Art Glass Wincare LLC USA Pepsi Bavapen mobile phone DQ Corp Romano Boca Glass QD Tek Enchanteur DKSH KAO Romano Skinz Expert Prudential finance Poca (snack) Eversoft Saigon Sunbay Disney (consumer products) Gervenne Nuti food Pepsi Hapikids Vinataba (lion king) E-Block Dr. Dr men Vinataba corporate strategy Saigon Sunbay V-Phano Vinataba identity d’casso New York School Vinataba (Ngoc Tra) Soya bean (THP) Home made food Vinataba (1000 year Thang Long) Rando BIM Group Sapphire scooter … BIM Seafood Gomex noodle BIM Properties Wonderfarm
  • 4. www.strategynowhere.com HCMC – SHANGHAI
  • 6. why we need changes ?
  • 7. change or being “changed”
  • 8. A simple yet effective tool that show y you if change is needed. g
  • 9. market creation (tạo dựng) (t dự ) desiremap industry/category now future industry/category market relevance (thích nghi) desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 10. market creation (tạo dựng) (t dự ) desiremap industry/category now future industry/category market relevance (thích nghi) desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 11. market creation (tạo dựng) (t dự ) desiremap industry/category now future industry/category market relevance (thích nghi) Desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 12. market creation (tạo dựng) (t dự ) desiremap industry/category now future industry/category market relevance (thích nghi) desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 13. market creation (tạo dựng) (t dự ) desiremap industry/category differentiation vision mission value long term goals now future industry/category market relevance (thích nghi) desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 14. most changes failed happen when business strategy was not began with market insight most changes failed happen when t h f il d h h design doesn’t meet strategy and they failed because they don’t y y know when and what to change and whom the change for
  • 16. start not with what we want
  • 17. start first with what they want
  • 18. INSIGHT “SICK OF ENONOMY MELTDOWN, TIRED OF ESTABLISHED OLD RULES” IDEA/OPPORTUNITY Free American people from the old establishment’s rules BRAND OBAMA DIFFERENTIATORS Different skin color. (and it sure helps to be the most attractive male human being ever in the Whitehouse) CLAIM/SLOGAN Change Ch Simple program. Fits on a beer coaster. Famous for ever.
  • 19. an example of image failure
  • 20. imagemap identity integrated marketing Communication people, services Product …. brand idea customer’s desired image perceived image connectivity desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 21. imagemap right strategy and fail execution g gy disconnected desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 22. imagemap wrong strategy and fail execution (unintentional successes) disconnected desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 23. imagemap differentiation personality tone and manner visual voice environment attitude culture design connects strategy g gy connectivity desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 24. building a brand image is like learning how to draw the chicken step by step with patient. and once you got the right image, maintain it constantly with wise marketing activities. 1. 2. 3
  • 25. contexts.content. contexts.content. contexts.content.
  • 26. Changing brand image is not only about changing the new look of logo and the brand identity… it should b started with the fl d h b d id i i h ld be d ih h brand idea behind the change, the goal and new mission. Successful marketing innovated-products also help changing the whole corporate image. image Form follow functions Product that transform business
  • 27. what we see is not strategy, it’s the expression of the strategy we commit to. Say it. Prove it. “context” “ t t” Brand Customer “content” content
  • 29. “change to lead” used to be market leader of Chip manufacturer before the market is commoditized. Now maintain its market leader position in microprocessor manufacturer leading by product innovation, constantly. technology and branding
  • 30. Invented portable music player but failed to IPOD 340 millions unit sold in short time name in Oxford English dictionary
  • 31.
  • 33. The brand idea customer “Adding vitality to life” Connectivity (value, personality) desiremap and imagemap are too simple yet effective tools copyrighted by Left Brain Connectors. All right reserved.
  • 34. “… Unilever’s new identity is an expression of vitality which is at the heart of everything they do – their brands, people and values. The brand idea: “adding vitality to life”
  • 35. “ … DIRT IS GOOD is successful campaign that not only refreshing the brand image its self but also promoting new “vitality” values and personalities of the corporate brand worldwide.
  • 36. “change to fi ” “ h fit” From the world famous petroleum corporation to being the world leader in green energy producer
  • 37. A little b tt G littl better Gas beyond petroleum (bp)
  • 38. “… bp be perceived as a green energy company but to deliver green green, environmental friendly solution worldwide. To make t s vision co e to o d de. o a e this s o come life, bp had to be driven internally and signaled externally. In creating this vision, John Browne knew you couldn’t just say green, you have to be green and also look green green.
  • 39. Green trends green travel green life green business green energy green money
  • 40. “change to survive change survive”
  • 41. “change from failures” used to be famous in film category Kodak invented digital photography in 1976 failed to Sony, Olympus, Canon, etc … negative film industry replaced by digital age what’s next?
  • 42. never regret the old failures goodbye “yellow” yellow
  • 43. A simple yet caring CRM also help refresh the brand image -Mercedes Benz to kinder garden g
  • 44. change of ourselves change of the trend change of competition change of market change of policies change of technology change of vision c a ge o peop e change of people change of business strategy change of everything ….
  • 45. how to know there are changes ? you competitor expert
  • 46. when change, think of two things 1. Brand idea that transform business 2. Product idea that transform business
  • 48. “…everybody is thinking everybody of changing the market but nobody is thinking of y g changing themselves”
  • 49. change or being “changed”