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COOPERATIVE EXTENSION SERVICE • UNIVERSITY OF KENTUCKY COLLEGE OF AGRICULTURE, LEXINGTON, KY, 40546


ELK1-103

LEADERSHIP BEHAVIOR




                                 Leadership vs. Management
                                                                      Kristina G. Ricketts, Community and Leadership Development

                                                The terms “leadership” and “management” are seen very differently by diverse
                                                people. Some individuals see these terms as synonyms and frequently use them
                                                interchangeably throughout phrases and sentences. Others approach them as
                                                extreme opposites; so extreme, in fact, that they would argue that you can-
                                                not be a good manager and a good leader at the same time. Still other people
                                                reside somewhere in the middle and realize that while there is a difference
                                                between leadership and management, with the right knowledge an individual
                                                can successfully navigate both from the same position.
                                                Today’s groups, organizations, and teams need both effective leaders and
                                                effective managers to run a successful operation. While some obvious
                                                similarities (i.e. they both involve influencing constituents or employees;
Today’s groups, organizations,                  authority and power are generally given with both positions) can be found
and teams need both effective                   between leadership and management, there are also some striking differenc-
                                                es (i.e. management is often more task-oriented; leadership is often consid-
leaders and effective managers                  ered more inspirational and visionary). For the purposes of this publication,
to run a successful operation.                  leadership and management are defined somewhat differently; nonetheless,
                                                it is still understood that one person can work effeciently in mastering both
                                                fields.
                                                In this document, we will address fundamental definitions of leadership
                                                and management, behaviors consistent with effective leadership and man-
                                                agement, and the specific types of skills that contribute toward effective
                                                management. To conclude, a table will compare and contrast the major com-
                                                poenents within each field. Ideally, with the right training and development,
                                                anyone can successfully navigate the fields of management and leadership.

                                                Leadership
                                                For a quick review, the definition of leadership is a process whereby an
                                                individual influences a group of individuals to achieve a common goal.
                                                Breaking this down even more, while there are a variety of leadership
                                                definitions out there, there are specific components that are central to the
                                                majority of these definitions. Leadership:
                                                  ▶ Is a process
                                                  ▶ Involves influence
                                                  ▶ Occurs in a group context (you need to have at least one constituent)
                                                  ▶ Involves goal attainment
                                                No matter how you operationalize leadership, these components play
                                                some small role in the definition or theory utilized.

             Agriculture and Natural Resources • Family and Consumer Sciences • 4-H Youth Development • Community and Leadership Development
EXTENSION
It is important to keep these leadership characteristics (found in the
Leadership Characteristics              left-hand column) in mind while you continue reading the sections on
As illustrated in Competent Leader-     management. Which of these leadership characteristics should also be
ship: What Effective Leaders Do         found in good managers? List your top five choices on the lines below:
Well (ELK1-101), some common
characteristics and behaviors of        1. ______________________________________________
effective leaders are as follows:
   ▶ Efficient coaching skills          2. ______________________________________________
    ▶ Confidence                        3. ______________________________________________
    ▶ Consistency between word
                                        4. ______________________________________________
      and action – “walking the talk”
    ▶ Creativity                        5. ______________________________________________

    ▶ Empathic listening skills
    ▶ Being visionary                   Management
                                        For most, the definition of management is seen quite differently. This
    ▶ Inspiring                         doesn’t mean that an individual can’t hold both management and lead-
                                        ership responsibilities simultaneously, but management is considered
    ▶ Long-term focus
                                        a term separate from leadership. The definition of management is to
    ▶ Maintaining a balance             exercise executive, administrative, and supervisory direction of a group
      between individual needs          or organization.
      and team needs                    Leadership and management share many similarities. Both leadership
    ▶ Awareness of realistic            and management involve influence, working with people, and working
      conditions                        with effective goal management. However, the fields of leadership and
                                        management can also be considered very different. According to John
    ▶ Strong self-esteem                Kotter, leadership can be considered an age-old concept that has been
                                        around for centuries, while management is a concept developed in the
    ▶ Sense of priorities
                                        last 100 years, in part from the rise of the industrial revolution. Many
    ▶ Service mentality                 other scholars share Kotter’s viewpoint in differentiating between man-
                                        agement and leadership:
    ▶ Sincerity
                                           •	 Bennis and Nanus define management as accomplishing activities
    ▶ Technical or contextual                 and mastering routines; to lead means to influence others and create
      expertise                               visions for change.
    ▶ Trust                                •	 Rost asserts that leadership is a multidirectional influence relation-
                                              ship; management is a unidirectional authority relationship.
    ▶ Willingness to share
                                           •	 Zaleznik argues that management and leadership require different
      responsibility
                                              types of people
    ▶ Willingness to share              Still there is an overlap between the two fields; when managers are
      credit or recognition             involved in influencing a group of employees to meets its goals, they are
                                        operating under leadership. In addition, when leaders are involved in
                                        aspects such as planning, organizing, staffing or controlling, they are
                                        operating within management. So while we are spending the majority of
                                        this publication distinguishing between leadership and management, suf-
                                        fice it to say that while different, they may never be completely separate.


2
Essential Management Skills                                   Management vs. Leadership
Because management responsibilities are generally             So how does one distinguish between leadership and
much more task-oriented than some leadership respon-          management? In table 1 below you will see a direct
sibilities, one important way to operationalize effective     comparison between leadership and management
management is to discuss necessary skills. Skills are         activities. An individual can be a great leader, a great
different from traits or characteristics in that they are     manager, or both, but each area requires the mastery of
the ability to use one’s knowledge and competences to         slightly different skills and competencies.
accomplish a set of objectives. Effective administra-
tion depends upon three personal skill sets: technical,       Table 1. A Comparison of Management and Leadership
                                                                       Competencies.
human and conceptual. The following is a discussion of
each:                                                           Management Produces              Leadership Produces
                                                                Order & Consistency              Change & Movement
   •	 Technical skill: knowledge about and proficiency
      in a specific type of work or activity. This may        • Planning and Budgeting          • Establishing Direction
      include competencies within a specialized field,        • Establishing agendas            • Creating a vision
      analytical ability, or the ability to use appropriate   • Setting timetables              • Clarifying the big picture
      tools and techniques. A good example of this is
                                                              • Allocating resources            • Setting strategies
      the knowledge of software language and program-
      ming, the company’s software products, and how          • Organizing and Staffing         • Aligning People
      to troubleshoot for clients when working for a          • Provide structure               • Communicating goals
      computer software company.                              • Making job placements           • Seeking commitment
   •	 Human skill: knowledge about and ability to             • Establishing rules and          • Building teams and
      work with people, often considered “people”                 procedures                       coalitions
      skills. These skills allow a manager to assist group    • Controlling and Problem         • Motivating and Inspiring
      members when working cooperatively as a group              Solving                        • Inspiring and energize
      to achieve a task or assignment. Examples of this       • Developing incentives           • Empowering subordinates
      group of skills include being aware of one’s own        • Generating creative             • Satisfying unmet needs
      perspective on issues as well as your employees’           solutions
      perspectives, knowing the needs and motivations         • Taking corrective action
      of your staff, and taking into account others’ needs
                                                              Source: Northouse, 2007, p. 10.
      during decision-making.
   •	 Conceptual skill: the ability to work with ideas
      and concepts. This skill set doesn’t involve working    With the mastery of each of these skills and behaviors,
      with people or things, but focuses on ideas. A man-     one can successfully navigate the fields of both man-
      ager with good conceptual skills will be comfort-       agement and leadership. It is usually just as simple as
      able talking about the ideas and details that shape     knowing what context is most appropriate to the situ-
      their group or organization. He or she is good at       ation and applying oneself in a leadership or manage-
      seeing the bigger picture and can translate this un-    ment capacity.
      derstanding into words everyone understands.
Each of these types of skills is important for effective
management, and are necessary within different levels
of management within a group or organization. Not
surprisingly, many of these skills are also useful for
effective leadership, generally within a slightly different
context.




                                                                                                                               3
Step Out & Apply
Refer to the table on page 3 and apply what we have learned to your own situation by filling out the questions below.

Are the activities I am currently performing within my job/volunteer position/organization more leadership or
management oriented? Why? ________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

Do I want more leadership/management oriented responsibilities? If so, how do I go about taking on/requesting
more responsibilities? Outline an action plan here:
1. _________________________________________________________________________

2. _________________________________________________________________________

3. _________________________________________________________________________

4. _________________________________________________________________________

Do I wish my management/leadership responsibilities were reduced? If so, how can I delegate some responsibili-
ties to other able individuals? Outline an action plan here:
1. _________________________________________________________________________

2. _________________________________________________________________________

3. _________________________________________________________________________

4. _________________________________________________________________________

What leadership competencies do I need to work on to be the best leader I can be? ____________________

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

What management competencies do I need to work on to be the best manager I can be? ________________

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________
4
References & Background Reading
Katz, R. L. (1955). Skills of an effective administrator.
    Harvard Business Review, 33(1), 33-42.
Kotter, J. (1990). A force for change: How leadership dif-
    fers from management. New York: Free Press.
Northouse, P. (2007). Leadership theory and practice.
    Thousand Oaks, CA: Sage Publications.
Stedman, N. (2005). Leading teams. SEAL 2005 – In-
    dividual Advisory Member Development. Retrieved
    on November 26, 2008 from: http://extensionedu-
    cation.tamu.edu/SEAL/LeadingTeams-LP.pdf.




Educational programs of Kentucky Cooperative Extension serve all people regardless of race, color, age, sex, religion, disability, or national origin. Issued in furtherance of Cooperative Extension work,
Acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture, M. Scott Smith, Director of Cooperative Extension Service, University of Kentucky College of Agriculture, Lexing-
ton, and Kentucky State University, Frankfort. Copyright © 2009 for materials developed by University of Kentucky Cooperative Extension. This publication may be reproduced in portions or its entirety
for educational or nonprofit purposes only. Permitted users shall give credit to the author(s) and include this copyright notice. Publications are also available on the World Wide Web at www.ca.uky.edu.

Issued 2-2009

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Lead Vs. Mgt

  • 1. COOPERATIVE EXTENSION SERVICE • UNIVERSITY OF KENTUCKY COLLEGE OF AGRICULTURE, LEXINGTON, KY, 40546 ELK1-103 LEADERSHIP BEHAVIOR Leadership vs. Management Kristina G. Ricketts, Community and Leadership Development The terms “leadership” and “management” are seen very differently by diverse people. Some individuals see these terms as synonyms and frequently use them interchangeably throughout phrases and sentences. Others approach them as extreme opposites; so extreme, in fact, that they would argue that you can- not be a good manager and a good leader at the same time. Still other people reside somewhere in the middle and realize that while there is a difference between leadership and management, with the right knowledge an individual can successfully navigate both from the same position. Today’s groups, organizations, and teams need both effective leaders and effective managers to run a successful operation. While some obvious similarities (i.e. they both involve influencing constituents or employees; Today’s groups, organizations, authority and power are generally given with both positions) can be found and teams need both effective between leadership and management, there are also some striking differenc- es (i.e. management is often more task-oriented; leadership is often consid- leaders and effective managers ered more inspirational and visionary). For the purposes of this publication, to run a successful operation. leadership and management are defined somewhat differently; nonetheless, it is still understood that one person can work effeciently in mastering both fields. In this document, we will address fundamental definitions of leadership and management, behaviors consistent with effective leadership and man- agement, and the specific types of skills that contribute toward effective management. To conclude, a table will compare and contrast the major com- poenents within each field. Ideally, with the right training and development, anyone can successfully navigate the fields of management and leadership. Leadership For a quick review, the definition of leadership is a process whereby an individual influences a group of individuals to achieve a common goal. Breaking this down even more, while there are a variety of leadership definitions out there, there are specific components that are central to the majority of these definitions. Leadership: ▶ Is a process ▶ Involves influence ▶ Occurs in a group context (you need to have at least one constituent) ▶ Involves goal attainment No matter how you operationalize leadership, these components play some small role in the definition or theory utilized. Agriculture and Natural Resources • Family and Consumer Sciences • 4-H Youth Development • Community and Leadership Development EXTENSION
  • 2. It is important to keep these leadership characteristics (found in the Leadership Characteristics left-hand column) in mind while you continue reading the sections on As illustrated in Competent Leader- management. Which of these leadership characteristics should also be ship: What Effective Leaders Do found in good managers? List your top five choices on the lines below: Well (ELK1-101), some common characteristics and behaviors of 1. ______________________________________________ effective leaders are as follows: ▶ Efficient coaching skills 2. ______________________________________________ ▶ Confidence 3. ______________________________________________ ▶ Consistency between word 4. ______________________________________________ and action – “walking the talk” ▶ Creativity 5. ______________________________________________ ▶ Empathic listening skills ▶ Being visionary Management For most, the definition of management is seen quite differently. This ▶ Inspiring doesn’t mean that an individual can’t hold both management and lead- ership responsibilities simultaneously, but management is considered ▶ Long-term focus a term separate from leadership. The definition of management is to ▶ Maintaining a balance exercise executive, administrative, and supervisory direction of a group between individual needs or organization. and team needs Leadership and management share many similarities. Both leadership ▶ Awareness of realistic and management involve influence, working with people, and working conditions with effective goal management. However, the fields of leadership and management can also be considered very different. According to John ▶ Strong self-esteem Kotter, leadership can be considered an age-old concept that has been around for centuries, while management is a concept developed in the ▶ Sense of priorities last 100 years, in part from the rise of the industrial revolution. Many ▶ Service mentality other scholars share Kotter’s viewpoint in differentiating between man- agement and leadership: ▶ Sincerity • Bennis and Nanus define management as accomplishing activities ▶ Technical or contextual and mastering routines; to lead means to influence others and create expertise visions for change. ▶ Trust • Rost asserts that leadership is a multidirectional influence relation- ship; management is a unidirectional authority relationship. ▶ Willingness to share • Zaleznik argues that management and leadership require different responsibility types of people ▶ Willingness to share Still there is an overlap between the two fields; when managers are credit or recognition involved in influencing a group of employees to meets its goals, they are operating under leadership. In addition, when leaders are involved in aspects such as planning, organizing, staffing or controlling, they are operating within management. So while we are spending the majority of this publication distinguishing between leadership and management, suf- fice it to say that while different, they may never be completely separate. 2
  • 3. Essential Management Skills Management vs. Leadership Because management responsibilities are generally So how does one distinguish between leadership and much more task-oriented than some leadership respon- management? In table 1 below you will see a direct sibilities, one important way to operationalize effective comparison between leadership and management management is to discuss necessary skills. Skills are activities. An individual can be a great leader, a great different from traits or characteristics in that they are manager, or both, but each area requires the mastery of the ability to use one’s knowledge and competences to slightly different skills and competencies. accomplish a set of objectives. Effective administra- tion depends upon three personal skill sets: technical, Table 1. A Comparison of Management and Leadership Competencies. human and conceptual. The following is a discussion of each: Management Produces Leadership Produces Order & Consistency Change & Movement • Technical skill: knowledge about and proficiency in a specific type of work or activity. This may • Planning and Budgeting • Establishing Direction include competencies within a specialized field, • Establishing agendas • Creating a vision analytical ability, or the ability to use appropriate • Setting timetables • Clarifying the big picture tools and techniques. A good example of this is • Allocating resources • Setting strategies the knowledge of software language and program- ming, the company’s software products, and how • Organizing and Staffing • Aligning People to troubleshoot for clients when working for a • Provide structure • Communicating goals computer software company. • Making job placements • Seeking commitment • Human skill: knowledge about and ability to • Establishing rules and • Building teams and work with people, often considered “people” procedures coalitions skills. These skills allow a manager to assist group • Controlling and Problem • Motivating and Inspiring members when working cooperatively as a group Solving • Inspiring and energize to achieve a task or assignment. Examples of this • Developing incentives • Empowering subordinates group of skills include being aware of one’s own • Generating creative • Satisfying unmet needs perspective on issues as well as your employees’ solutions perspectives, knowing the needs and motivations • Taking corrective action of your staff, and taking into account others’ needs Source: Northouse, 2007, p. 10. during decision-making. • Conceptual skill: the ability to work with ideas and concepts. This skill set doesn’t involve working With the mastery of each of these skills and behaviors, with people or things, but focuses on ideas. A man- one can successfully navigate the fields of both man- ager with good conceptual skills will be comfort- agement and leadership. It is usually just as simple as able talking about the ideas and details that shape knowing what context is most appropriate to the situ- their group or organization. He or she is good at ation and applying oneself in a leadership or manage- seeing the bigger picture and can translate this un- ment capacity. derstanding into words everyone understands. Each of these types of skills is important for effective management, and are necessary within different levels of management within a group or organization. Not surprisingly, many of these skills are also useful for effective leadership, generally within a slightly different context. 3
  • 4. Step Out & Apply Refer to the table on page 3 and apply what we have learned to your own situation by filling out the questions below. Are the activities I am currently performing within my job/volunteer position/organization more leadership or management oriented? Why? ________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Do I want more leadership/management oriented responsibilities? If so, how do I go about taking on/requesting more responsibilities? Outline an action plan here: 1. _________________________________________________________________________ 2. _________________________________________________________________________ 3. _________________________________________________________________________ 4. _________________________________________________________________________ Do I wish my management/leadership responsibilities were reduced? If so, how can I delegate some responsibili- ties to other able individuals? Outline an action plan here: 1. _________________________________________________________________________ 2. _________________________________________________________________________ 3. _________________________________________________________________________ 4. _________________________________________________________________________ What leadership competencies do I need to work on to be the best leader I can be? ____________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ What management competencies do I need to work on to be the best manager I can be? ________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 4
  • 5. References & Background Reading Katz, R. L. (1955). Skills of an effective administrator. Harvard Business Review, 33(1), 33-42. Kotter, J. (1990). A force for change: How leadership dif- fers from management. New York: Free Press. Northouse, P. (2007). Leadership theory and practice. Thousand Oaks, CA: Sage Publications. Stedman, N. (2005). Leading teams. SEAL 2005 – In- dividual Advisory Member Development. Retrieved on November 26, 2008 from: http://extensionedu- cation.tamu.edu/SEAL/LeadingTeams-LP.pdf. Educational programs of Kentucky Cooperative Extension serve all people regardless of race, color, age, sex, religion, disability, or national origin. Issued in furtherance of Cooperative Extension work, Acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture, M. Scott Smith, Director of Cooperative Extension Service, University of Kentucky College of Agriculture, Lexing- ton, and Kentucky State University, Frankfort. Copyright © 2009 for materials developed by University of Kentucky Cooperative Extension. This publication may be reproduced in portions or its entirety for educational or nonprofit purposes only. Permitted users shall give credit to the author(s) and include this copyright notice. Publications are also available on the World Wide Web at www.ca.uky.edu. Issued 2-2009