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Strategic Planning:
What Is It? Key Pieces To
 The “Planning” Puzzle?
               g
            Why Engage?
              Written & Prepared By:
                   Philip C. Hickmon
        CEO and President of Synergy
                           Allied LLC




                                  1
9/19/2007
What Is
       Strategic
       Planning?
            It is a road map of
            sorts…
            This is where
            organizations large and
            small, define critical
            business strategies.
            Helps to provide
            direction and focus for
                parties.
            all parties
              “The best way to predict the future is
               The
                                       to create it.“
                                 ~ Peter F. Drucker

9/19/2007
Why Do
        Organi ations
        Organizations
        “Strategically Plan?”
            Organizations that
            perform at the
            highest l
            hi h t levels h
                          l have
            some sort of
            formalized strategic
            plan in place
                Implementation is
               critical—
               critical—if you don’t
                               don t
               allocate resources to
               vital functions you will
               flounder in attempts
               to be successful and
               competitive

9/19/2007
Mission (Purpose)
            The “mission statement,” is a
                 mission statement
            concise statement of “what
                                  what
            business we’re in.”
              Usually has both an internal
              dimension (a description of
              di     i ( d         i ti f
              functional activities,
                         activities,
              products and services) and
                            services)
              an external dimension (an
              answer to the question,
              “Who buys it, and why?”).
            Defines organization’s
            D fi            i ti ’
            “playing field” and sets the
               g                g
            stage for the strategies
            which follow


9/19/2007
Vision determines the
    DIRECTION of the
    organization
            Vision
            Vi i must reflect values and
                        t fl t l          d
            culture.
            culture. This is “who we really
            want to be, which includes our
            dreams and aspirations ”
                         aspirations.”
              A well-articulated vision should
                well-
              always balance the risks of
              choosing an alternative
              strategy.
                 In other words: There
                 must always be room for
                 opportunity
                 opportunity which leaves
                 open the possibility of
                 new strategies (emerging)




9/19/2007
Values
            Traits or qualities that are
            considered worthwhile;   ;
            they represent an
            individual’s highest
            p
            priorities and deeply held
                               py
            driving forces
              Core values--Governing
                     values--Governing
              Values
                  In other words: How
                 we want people to
                 behave with each other
                 in the organization, how
                 the organization will
                       customers,
                 treat customers
                 providers, suppliers
                 and the community

9/19/2007
Not “Strategically
            Planning” IS Costly
             Leading cause of
             failure in
             organizations is
               g
             not having a
             strategic plan
             (McKinsey R
             (M Ki     Report)
                            t)
                Logic: Wander
                aimlessly with
                priorities changing
                constantly and
                employees confused
                about the purpose of
                their jobs


9/19/2007
Why is Wayne Gretzky
       one of pro hockey s all-
                  hockey's all-
       time greats?
            He k t d to h
            H skated t where th puck was
                                   the      k
            going to be, not where it was
               He literally anticipated his
               teammates'' moves and    d
               competitors' reactions, he
               dynamically positioned himself to
               take the h t
               t k th shot
               This strategy has been tested (not
               just theory)--- a system can make
               it t the top using a similar
                  to th t       i      i il
               approach
                    THE POINT: Failing to look
                   around or ahead is like skating
                   blindfolded. We will never know
                   how close we are to the goal

9/19/2007
Analysis w/o Paralysis
       Is CRITICAL
            Center on developing plans for
            the future to develop a sober
            assessment of your strengths,
            weaknesses, opportunities and
            threats as an organization

            Those areas where you do well
            will help you to determine what
            you will attempt to capitalize on.
               Those areas where you do not do
                                  y
               well may be important areas for
               improvement strategies
                  The key is to obtain both external
                  and internal input.
                               input




9/19/2007
What Do You Have
            With t “Sound”
            Without “S   d”
            Planning
             Have to rely
             upon the short-
             sightedness of
             our competition.
             Expectations are
             E     t ti
             developed in a
             void.
             void
               Don’t simply gather
               hard data to draw
               conclusions, soft
                    l i        ft
               data counts too.


9/19/2007
Implications Of
      Building A
      B ildi
      Framework

            Solidifies Alignment
              Communication with key
              business systems and
              processes
            Gives Organization an
            Advantage
              Strategic planning is a
                 y
              way to make a little of
              your own luck $$$

9/19/2007
Why Get
            “Involved” In A
            Strategic Planning
            Process?
            “You cannot understand
              the parts of a system if
              you do not investigate
              the component parts
              of a whole and their
              relations in making up
              the whole.
                  whole.”
                 ~ Unknown

9/19/2007
How Do You Partner
            With Stakeholders?
             Partner and Commit: See it
             through with them
             Pay Care to the fundamentals
             of Strategic planning
                Mission: Your purpose
                Vision: Desired future
             Food For Thought:
                Learn before You leap: Don’t
                assume
                Focus Q: Is what we want to
                do fiscally responsible?
                What is the worth and value?
                Keep the communication
                drivers real and simple


9/19/2007
Measure
                        EVERYTHIING
            To track the implementation
            schedule,
            schedule budget and progress,
                                    progress
            use a measurement system from
            productivity to rate calculations.
              Compare against fi
              C          i t financial
                                   i l
              summary
                 Anything that costs $$ is relevant
            Consider using a system that
            also measures the intangibles--
            management effectiveness,
            innovation and potential for
            further progress
              This is actually moving from
              strategic planning to strategic
              management



9/19/2007
Let’s
       Let s Put The
       Puzzle Together…
            Why do we exist as an
            organization? Our Mission
            Statement.
            Where should we start? SWOT
            Analysis.
              Focus on internal and external
              stakeholders--core
              stakeholders--core processes
            Where Are We Going? Vision
            Statement
            What would tell us if we arrived?
            Metrics (measure performance on
            EVERYTHING—
            EVERYTHING—satisfies the
            business case)



9/19/2007
The End

            Some Parting
            Wisdom……

              In my experience, I have
              realized that strategic
              planning is a tool, not a
                            tool,
              substitute for the
              exercise of judgment by
                          j g          y
              leadership.


9/19/2007

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Synergy-Strategic Planning

  • 1. Strategic Planning: What Is It? Key Pieces To The “Planning” Puzzle? g Why Engage? Written & Prepared By: Philip C. Hickmon CEO and President of Synergy Allied LLC 1
  • 3. What Is Strategic Planning? It is a road map of sorts… This is where organizations large and small, define critical business strategies. Helps to provide direction and focus for parties. all parties “The best way to predict the future is The to create it.“ ~ Peter F. Drucker 9/19/2007
  • 4. Why Do Organi ations Organizations “Strategically Plan?” Organizations that perform at the highest l hi h t levels h l have some sort of formalized strategic plan in place Implementation is critical— critical—if you don’t don t allocate resources to vital functions you will flounder in attempts to be successful and competitive 9/19/2007
  • 5. Mission (Purpose) The “mission statement,” is a mission statement concise statement of “what what business we’re in.” Usually has both an internal dimension (a description of di i ( d i ti f functional activities, activities, products and services) and services) an external dimension (an answer to the question, “Who buys it, and why?”). Defines organization’s D fi i ti ’ “playing field” and sets the g g stage for the strategies which follow 9/19/2007
  • 6. Vision determines the DIRECTION of the organization Vision Vi i must reflect values and t fl t l d culture. culture. This is “who we really want to be, which includes our dreams and aspirations ” aspirations.” A well-articulated vision should well- always balance the risks of choosing an alternative strategy. In other words: There must always be room for opportunity opportunity which leaves open the possibility of new strategies (emerging) 9/19/2007
  • 7. Values Traits or qualities that are considered worthwhile; ; they represent an individual’s highest p priorities and deeply held py driving forces Core values--Governing values--Governing Values In other words: How we want people to behave with each other in the organization, how the organization will customers, treat customers providers, suppliers and the community 9/19/2007
  • 8. Not “Strategically Planning” IS Costly Leading cause of failure in organizations is g not having a strategic plan (McKinsey R (M Ki Report) t) Logic: Wander aimlessly with priorities changing constantly and employees confused about the purpose of their jobs 9/19/2007
  • 9. Why is Wayne Gretzky one of pro hockey s all- hockey's all- time greats? He k t d to h H skated t where th puck was the k going to be, not where it was He literally anticipated his teammates'' moves and d competitors' reactions, he dynamically positioned himself to take the h t t k th shot This strategy has been tested (not just theory)--- a system can make it t the top using a similar to th t i i il approach THE POINT: Failing to look around or ahead is like skating blindfolded. We will never know how close we are to the goal 9/19/2007
  • 10. Analysis w/o Paralysis Is CRITICAL Center on developing plans for the future to develop a sober assessment of your strengths, weaknesses, opportunities and threats as an organization Those areas where you do well will help you to determine what you will attempt to capitalize on. Those areas where you do not do y well may be important areas for improvement strategies The key is to obtain both external and internal input. input 9/19/2007
  • 11. What Do You Have With t “Sound” Without “S d” Planning Have to rely upon the short- sightedness of our competition. Expectations are E t ti developed in a void. void Don’t simply gather hard data to draw conclusions, soft l i ft data counts too. 9/19/2007
  • 12. Implications Of Building A B ildi Framework Solidifies Alignment Communication with key business systems and processes Gives Organization an Advantage Strategic planning is a y way to make a little of your own luck $$$ 9/19/2007
  • 13. Why Get “Involved” In A Strategic Planning Process? “You cannot understand the parts of a system if you do not investigate the component parts of a whole and their relations in making up the whole. whole.” ~ Unknown 9/19/2007
  • 14. How Do You Partner With Stakeholders? Partner and Commit: See it through with them Pay Care to the fundamentals of Strategic planning Mission: Your purpose Vision: Desired future Food For Thought: Learn before You leap: Don’t assume Focus Q: Is what we want to do fiscally responsible? What is the worth and value? Keep the communication drivers real and simple 9/19/2007
  • 15. Measure EVERYTHIING To track the implementation schedule, schedule budget and progress, progress use a measurement system from productivity to rate calculations. Compare against fi C i t financial i l summary Anything that costs $$ is relevant Consider using a system that also measures the intangibles-- management effectiveness, innovation and potential for further progress This is actually moving from strategic planning to strategic management 9/19/2007
  • 16. Let’s Let s Put The Puzzle Together… Why do we exist as an organization? Our Mission Statement. Where should we start? SWOT Analysis. Focus on internal and external stakeholders--core stakeholders--core processes Where Are We Going? Vision Statement What would tell us if we arrived? Metrics (measure performance on EVERYTHING— EVERYTHING—satisfies the business case) 9/19/2007
  • 17. The End Some Parting Wisdom…… In my experience, I have realized that strategic planning is a tool, not a tool, substitute for the exercise of judgment by j g y leadership. 9/19/2007