6. Good Morning
exerciser . . . How
was the footy last
night?
Are we in the People to People business?
7. Machines cannot:
• Gauge how you are
feeling
• Deliver a workout based
on how you are
emotionally
• Nurture and care for
you
• Relate to your specific
needs intuitively
8. Nor can a under trained, ignorant or miss
informed instructor or one that is so over
worked they simply teach by the numbers.
9. Where can I find
good instructors?
Do You have a
list?
I need them
yesterday.
10. What we are being asked is:
“I need someone who is fully
qualified, completely experienced, totally
insured, with memberships to all the
industry bodies and ready to walk in my
club’s front door ready to give me 100%
loyalty and be able to do any class on my
group fitness timetable.”
11. Looking for
the perfect
instructor is
usually right
under your
nose.
12. ONBOARDING (HR Buzz word)
If a new employee is successfully RECRUITED, TRAINED AND
MENTORED for the first three months they are 67% more likely to stay
with that company for three years or greater.
RESULT
14. • How do we achieve this magic mentorship?
• How do we get an R.O.I. on staff training?
• How do we get effective training in rural areas?
• How do we save the high costs of travel,
accommodation and loss of income?
• How do we get results focused teachers?
• How do we find instructors who advocate?
• How do we find teachers who innovate?
15.
16. • Is a three-day comprehensive advanced training package that
equips senior instructors and club owners with the skills and
tools to help grow and develop the heart & soul of a health
club’s operation.
• Is not restricted to only BTS licensees
• Has skills explored that extend beyond Group Fitness realm
• Creates career pathways and extends the life cycle of top
fitness industry operators to do what they love doing –
helping people grow.
• Is delivered in adult learning contextual methodology
19. PLEASE TICK THE BOX IF, YES I AM IN CONTROL
Do you have in place effective succession planning
strategies for your Group Fitness team?
Are you or do you have a senior group fitness instructor
performing the role of Group Fitness Manager?
Does your Group Fitness Manager have the necessary
management training to recruit, train and mentor staff?
Do you have several “apprentice” instructors in various
stages of development keen to take any of your “shoulder”
timetable classes?
IF YOU TICKED FOUR OUR FOUR CONGRATULATIONS YOU
ARE AN INDUSTRY LEADER IN AUSTRALIA
20. PLEASE TICK THE BOX IF YOU FEEL, YES I AM NOT IN CONTROL
Does your Group Fitness Manager have any management training or are they
fundamentally really good group ex. teachers?
Do you often find yourself scrambling to find fills for classes because one of
your teachers calls in sick?
Do you feel anxious when the leaving the gym in the afternoon that your
evening and weekend class teachers will show?
Do you get chest pains when your phone rings ten minutes before a
scheduled class and BEFORE ANSWERING you recognise an instructor’s
phone number?
Are you often wishing you could get some of your fit “front rowers” trained
but the costs to them and you out weigh the effort so you maintain status
quo?
Do you ever think: “ if only I had a highly trained recruitment specialist in
house my life would be so much EASIER?”
IF YOU TICKED ANY OF THESE BOXES YOU HAVE INDENTIFIED YOUR PROBLEMS
AND UNDERSTAND THAT YOUR BUSINESS SOLUTIONS ARE NOT
INSURMOUNTABLE
22. Schedule At A Glance
FRIDAY SATURDAY SUNDAY
Trainer Essential – Science of
Getting To Know You Executing
BTS Breakfast – Coffee & Croissants
Getting to Know BTS Role Model from beginning to end Compass Time
The Business of BTS Identifying Training Objectives Trainer Essential – Entertaining
The Training Pyramid
Trainer Essential – Branding/Managing Review of Program Specific Beyond stating them
Marketing Executing Dodging Dogma
Who is the Brand called YOU? CT Practice Presenting Shelf Life
Love marks Feedback
Varying Releases
Review Program Specific Branding
CT Practice presenting Club Trainer Medley Voices as instruments
CTs enjoy the teamwork of group Hosting
Feedback class
LUNCH LUNCH LUNCH
Trainer Essential – Coaching Trainer Essential -- Connecting
What will be your legacy? Refinement of all senses = 100% Final CT Practice Presentation
Stages of Learning present BTS Assessment
VAK Empathetic connection – examine 12 week challenge
Why, What, How ourselves
DISC Pathways to success
Review Program Specific Coaching
The Art of Feedback
CT Practice Presenting Ensuring social/emotional well
Feedback BTS Club Trainer Protocols
being
Review Program Specific Manuals, paperwork & videos
Homework Connecting Alumni network
CT Practice Presenting Recruitment Manual
Feedback
Homework Q&A
23. Flash Back – Change Creation
• Think of a person who has had
a significant impact on you in
your life (a
teacher, coach, mentor)
• Why was it so significant?
• Training is about creating
change, what do you think it
takes to create change in
people?
27. Branding
~ A brand that captures your mind gains
behaviour. A brand that captures your
heart gains commitment. ~
Scott Talgo
28. LOVE MARKS
♥Lovemarks inspire loyalty beyond reason.
♥Lovemarks are about attitude, belief and
action.
♥Lovemarks are personal.
♥Lovemarks stand out from the crowd.
♥Lovemarks are charismatic brands that
people love and fiercely protect
29. Taking Personal Inventory
• What makes me
memorable?
• What makes me distinct?
• What does my personal
packaging communicate?
• Am I inspirational?
• Am I a role model? Who for?
30. Training In The Sweet Spot
The sweet spot
Instructor
focused
motive
Club
Self focused
focused
motive
motive
BTS
Global focused
focused motive
motive
31. Trainer Essential : Coaching
To be a great coach you need to:
1. Understand the stages of learning
2. Understand learning styles
3. Recruit effectively
4. Mentor supportively
5. Understand how to give effective feedback
35. Principles Of Great Executing
1. Understanding training objectives
If you don’t know where you are going you
will probably end up somewhere else
Laurence J Peter – from his book The Peter Principle
2. Understanding the Training Pyramid
36. The Training Pyramid
4. Check Learning
3. Teach And Learn
2. Create Impact
1.Understand The Objective
37. Overall Objective of Initial Training
Never forget
The primary purpose of
training is to create long
term, committed and
active instructors that fill
the room
38. Trainer Essential : Connecting
• Successful Trainers (People for that matter)
– Understand themselves and how their behavior affects others
– Understand their reactions to other people
– Know how to maximize on what they do well
– Have a positive attitude about themselves
– Know how to adapt their behaviour to situations and people
– Are situationally effective
39. Connecting
Machine members are by definition, high risk members.
They belong, as it were, in every club’s “intensive care”.
40. Connecting
• The saying is not:
“Do unto others as you would have them do
unto you”
• Rather it is:
“Do unto others as they would have you do
unto them”
Why?
41. So . . . How to connect?
To understand oneself helps us understand others.
Behaviour
Let’s explore
Adaptability
42.
43.
44. The Art of Effective Feedback
To see the sculpture in every
piece of stone
45.
46. Interpretations of Entertaining
•Making Exercise Fun
•Interpreting the music physically and emotionally
•Interpreting the musical character of the dance
•Creating a musically dynamic experience
•Marrying movement & music
•Ensuring the musical experience
•Matching music and movement = Exertainment
These categories all relate to assessment of . . .
47. But doesEntertaining just mean being a Performer?
Or does Entertaining mean having friends over to be
entertained?
Does Entertaining mean being someone people like to spend
time with and want to bring their friends along to meet you?
48. Group Fitness Teachers are Paid Talkers
When all is “said & done” Group Ex.
Teachers need to help train their voices
like they train any other body part – with
care and practice.
49. Voice Projection and Protection
•Vocal folds
•Breathing
•Voice is your instrument
•Lubrication & nutrition
•Projection Drills
•Humming to Cool Down
50. 12 Week Challenge
• Steps to Success
• BTS Assessment
• This is where effective mentorship is vital
51. Two trainings September 2011 & October 2011
18 people trained
18 Health clubs now have an in-house recruitment specialist
Over 40 new instructors now being mentored
One Club Trainer is a high school teacher using BTS programs
in their Certificate 3 in Fitness course for year 12 students.
That would be another 20 new and potential instructors.
All in the past three months.
New instructors that those clubs would have had to pay big
dollars to get trained.
52. The training paradigm.
Take control of all levels of business operation
Never again say: “Where can I find new
instructors”.
