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© 2008 Aberdeen Group. Telephone: 617 854 5200
June, 2008
Lights, Camera, Action: Zycus Takes the
Sourcing Stage
Amidst a flurry of activity thus far in 2008, one of the most interesting
highlights in the Global Supply Management sector to date has been the
launch of the Zycus Spend Management Suite 5.0 and its two new
modules, Zycus iPlan and Zycus iSource, respectively. The latest Zycus
release builds upon its strong spend data management legacy to offer broad
strategic sourcing capabilities and is a bold move into the highly competitive
world of e-sourcing. According to the January, 2007 Advanced Sourcing and
Negotiation Benchmark Report, enterprises that employ advanced sourcing
strategies are driving innovation and building stronger supplier relationships
by making better, more-informed decisions. And they are certainly saving
money (Table 1).
Market Alert
Aberdeen’s Market Alerts
provide timely analysis of
current market events drawing
upon independent fact-based
research to lend insight into
the topics that impact
organizations
Table 1: E-Sourcing Benchmarks
Impact of Zycus' New Release
Zycus' offerings are a welcome
addition to a sector of the
marketplace (e-sourcing) that
has seen significant contraction
and consolidation in recent
years. Enterprises currently
considering an enterprise-level
e-sourcing solution should
consider Zycus iSource and
iPlan. Zycus should already be
on the short-list of providers
for enterprises looking for
spend analysis solution.
Performance Area Average Result
Formal sourcing processes established 72%
E-sourcing application in current use 64%
Percent of spend that is e-sourced 20%
Average identified savings (per event) 11.9%
Average realized savings (per event) 9.4%
Source: AberdeenGroup, January 2007
Introducing Zycus Spend Management 5.0
Zycus' latest release broadens its Spend Data Management solution
footprint by introducing two new Strategic Sourcing modules, Zycus iSource
and Zycus iPlan. Zycus iSource is an e-Sourcing platform that offers e-RFx
processing, supplier bid evaluation, and multiple e-negotiation techniques.
The module also utilizes Web 2.0 technologies, interactive graphical
displays, and a collaborative workflow to present a usable and intuitive
interface. Zycus iPlan automates the strategic sourcing planning process
with a toolbox of features to help sourcing professionals profile categories
and determine the best sourcing strategy.
E-Sourcing: Impact and Performance
Considering the benefits seen by the average e-sourcing program, it is
surprising that more than one-third of all enterprises (including 20% of all
large enterprises) do not currently utilize e-sourcing. Early challenges in
developing and maintaining an enterprise-wide e-sourcing program were
www.aberdeen.com Fax: 617 723 7897
Lights, Camera, Action: Zycus Takes the Sourcing Stage
Page 2
© 2008 Aberdeen Group. Telephone: 617 854 5200
Zycus' Spend Management 5.0
Capabilities offered by the
modules in the new Zycus suite
to enable the identification,
planning, and execution of
strategic sourcing
opportunities:
√ Zycus AutoClass - Spend
data classification module
√ Zycus Actionable Analytics -
Spend analysis and reporting
module
√ Zycus iPlan - Sourcing
strategy and planning module
√ Zycus iSource - e-Sourcing
module
driven by change management issues and the inherent complexity of some
early solutions. Today, the primary challenges that limit e-sourcing adoption
(Figure 1) include a lack of process expertise, poor spend visibility, and
limited resources which help to impede procurement's ability to engage
stakeholders.
Figure 1: Top Challenges for E-Sourcing
22%
23%
27%
29%
31%
41%
Poor spend visibility
Inefficient processes and limited
sourcing automation
Limited resources to support e-
sourcing
Lack of process expertise
Lack of executive support
Inability to engage stakeholders
Source: AberdeenGroup, January 2007
Lights: Achieving Spend Visibility
As detailed in the August 2007 Spend Analysis Benchmark, spend analysis (and
the resulting visibility into spend) provides the necessary foundation for
procurement organizations seeking to make better, more informed sourcing
decisions, and results in higher savings rates from sourcing initiatives.
Aberdeen research also shows that spend analysis programs can also have a
significant impact in placing more spend under management and improving
contract compliance rates. Zycus' legacy is in spend data management and
its flagship spend analysis solutions combine auto classification, supplier
normalization capabilities with a spend analysis and reporting module that
enables sourcing professionals to identify savings opportunities, as well as
provide real-time spend visibility in 22 languages.
This same Spend Analysis Benchmark found that the main drivers to
implement spend analysis technology are rooted in the ability to identify
savings opportunities (47%) and prioritize spend categories (29%), two
automated capabilities that are included in Zycus' Actionable Analytics
solution (Figure 2).
www.aberdeen.com Fax: 617 723 7897
Lights, Camera, Action: Zycus Takes the Sourcing Stage
Page 3
© 2008 Aberdeen Group. Telephone: 617 854 5200
Figure 2: Top Pressures Driving Focus on Spend Analysis
23%
27%
29%
47%
Improve negotiation
leverage
Increase spend
under management
Prioritize spend
categories
Identify savings
opportunities "We consider Zycus to be an
excellent provider of spend
management technology. They
are very responsive; it’s an
effective product and
technology solution. They
agreed to enter into a
development partnership which
gives us the ability to steer
product functionality and be a
beta user."
~ Director of Procurement,
Fortune 500 Company and
Zycus Customer
Source: AberdeenGroup, August, 2007
More generally, Zycus' AutoClass (spend data classification) and Actionable
Analytics (spend analysis / reporting) solutions help enterprises gain visibility
into corporate spend and develop and prioritize their strategic sourcing
pipelines.
Camera: The Right Focus and Approach to Sourcing
Zycus' iPlan module was designed to be a user-friendly sourcing strategy
development and planning tool that promotes sourcing team collaboration.
The module's planning capabilities leverage embedded enterprise-defined
business rules and internal spend patterns to guide sourcing professionals
and teams in the development of optimal sourcing strategies. iPlan utilizes a
template structure in sourcing plan development to ensure that best
practices are captured and leveraged on subsequent sourcing efforts. The
module also provides new analytical tools to enable total cost modeling,
demand aggregation, and the standardization of category specifications.
Action: Executing Sourcing Events and Identifying
Savings
The Zycus iSource module is an e-sourcing platform that is built upon the
legacy B2emarkets (acquired from Verticalnet in 2007) and updates that
system to combine user-friendly Web 2.0 features and with advanced e-
sourcing capabilities. Since the original B2emarkets system supported more
than 9,000 users and conducted more than 30,000 sourcing events,
prospects and customers should not view this as a "1.0 release." The
Advanced Sourcing and Negotiation Benchmark Report found that these
advanced e-sourcing functionalities are some of the top criteria (43%) for
selection an e-sourcing application (Figure 3).
www.aberdeen.com Fax: 617 723 7897
Lights, Camera, Action: Zycus Takes the Sourcing Stage
Page 4
© 2008 Aberdeen Group. Telephone: 617 854 5200
Figure 3: Key Criteria in Selecting an E-Sourcing Application
22%
22%
41%
42%
43%
Delivery model
Integration to spend
analysis
Core functionality
Integration to ERP
Advanced functionality
within e-sourcing
application
"We use another e-sourcing
tool and are not familiar with
these products yet. We think
the on-demand nature of these
solutions gives users flexibility
to change providers at a
reasonable cost when
functionality and service are
not meeting expectations."
~ Strategic Sourcing Manager,
Large North American
Enterprise
Source: Aberdeen Group, January 2007
The drag and drop capabilities and dynamic graphical analysis highlight a
series of features designed to drive user adoption. While the ability to "flip"
sourcing planning information from the iPlan module into an iSource e-
sourcing event is a sophisticated approach to the development and
execution of unique category management strategies. Other capabilities in
the e-sourcing application include an ability to design, launch, and manage a
wide-range of e-negotiation types and perform detailed scenario analysis to
optimize award strategies.
Case Study
Amgen, a North American-based biotechnology firm with $14 billion in
revenue, needed to revamp its spend analysis program and general
structure. Their current process resulted in low spend classification
accuracy due to the reliance on manual methods of extraction and analysis,
which often took weeks to perform.
With a project goal of gaining the ability to access on-demand global or local
spend information with high classification accuracy, Amgen secured
executive support for revamping their program and assembled a strong
program team to manage the program design, implementation, and on-going
management. After the implementation of a spend classification solution, the
team was successfully able to generate reports based on data culled from
select ERP sources, enriched supplier data, and P-card and travel card spend
data.
As a result of the deployment, Amgen was able to dramatically improve
spend classification accuracy and cut the global spend reporting cycle time in
half. Noted the project leader, Miguel Miciano, Amgen’s Director of
www.aberdeen.com Fax: 617 723 7897
Lights, Camera, Action: Zycus Takes the Sourcing Stage
Page 5
© 2008 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Strategic Sourcing and Procurement, “One key to our ongoing program
success has been the dedication of resources to maintain and continuously
improve the system.”
Summary
Zycus' Spend Management Suite 5.0 is a recent release from a best-of-breed
spend analysis provider and a welcome addition to a rapidly consolidating e-
sourcing market. The new offerings will capture the attention of sourcing
teams looking to automate their processes or those struggling to get their
e-sourcing programs to the next-level. While the e-sourcing capabilities
found in iSource are solid and a natural addition to its current product line,
Zycus' iPlan solution represents an innovative approach for enterprises
struggling to develop and then execute strategic sourcing pipelines.
For more information on this or other research topics, please visit
www.aberdeen.com.
Related Research
Strategic Sourcing in EMEA; May 2008
CPO Rising: The CPO's Agenda for 2008;
February 2008
The Advanced Sourcing and Negotiation
Benchmark Report January, 2007
The CFO's View of Procurement;
November 2007
Spend Analysis: Working Too Hard for
the Money; August 2007
Authors: Andrew Bartolini, Vice President & Group Director, Global Supply
Management (andrew.bartolini@aberdeen.com)
Christopher J. Dwyer, Research Editor, Global Supply Management
(chris.dwyer@aberdeen.com)
Since 1988, Aberdeen's research has been helping corporations worldwide become Best-in-Class. Having
benchmarked the performance of more than 644,000 companies, Aberdeen is uniquely positioned to provide
organizations with the facts that matter — the facts that enable companies to get ahead and drive results. That's why
our research is relied on by more than 2.2 million readers in over 40 countries, 90% of the Fortune 1,000, and 93% of
the Technology 500.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted
marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-
Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the
strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com
or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
This document is the result of primary research performed by Aberdeen Group. Aberdeen Group's methodologies
provide for objective fact-based research and represent the best analysis available at the time of publication. Unless
otherwise noted, the entire contents of this publication are copyrighted by Aberdeen Group, Inc. and may not be
reproduced, distributed, archived, or transmitted in any form or by any means without prior written consent by
Aberdeen Group, Inc.

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Aberdeen Alert (Zycus Spend Management Suite 5.0)

  • 1. © 2008 Aberdeen Group. Telephone: 617 854 5200 June, 2008 Lights, Camera, Action: Zycus Takes the Sourcing Stage Amidst a flurry of activity thus far in 2008, one of the most interesting highlights in the Global Supply Management sector to date has been the launch of the Zycus Spend Management Suite 5.0 and its two new modules, Zycus iPlan and Zycus iSource, respectively. The latest Zycus release builds upon its strong spend data management legacy to offer broad strategic sourcing capabilities and is a bold move into the highly competitive world of e-sourcing. According to the January, 2007 Advanced Sourcing and Negotiation Benchmark Report, enterprises that employ advanced sourcing strategies are driving innovation and building stronger supplier relationships by making better, more-informed decisions. And they are certainly saving money (Table 1). Market Alert Aberdeen’s Market Alerts provide timely analysis of current market events drawing upon independent fact-based research to lend insight into the topics that impact organizations Table 1: E-Sourcing Benchmarks Impact of Zycus' New Release Zycus' offerings are a welcome addition to a sector of the marketplace (e-sourcing) that has seen significant contraction and consolidation in recent years. Enterprises currently considering an enterprise-level e-sourcing solution should consider Zycus iSource and iPlan. Zycus should already be on the short-list of providers for enterprises looking for spend analysis solution. Performance Area Average Result Formal sourcing processes established 72% E-sourcing application in current use 64% Percent of spend that is e-sourced 20% Average identified savings (per event) 11.9% Average realized savings (per event) 9.4% Source: AberdeenGroup, January 2007 Introducing Zycus Spend Management 5.0 Zycus' latest release broadens its Spend Data Management solution footprint by introducing two new Strategic Sourcing modules, Zycus iSource and Zycus iPlan. Zycus iSource is an e-Sourcing platform that offers e-RFx processing, supplier bid evaluation, and multiple e-negotiation techniques. The module also utilizes Web 2.0 technologies, interactive graphical displays, and a collaborative workflow to present a usable and intuitive interface. Zycus iPlan automates the strategic sourcing planning process with a toolbox of features to help sourcing professionals profile categories and determine the best sourcing strategy. E-Sourcing: Impact and Performance Considering the benefits seen by the average e-sourcing program, it is surprising that more than one-third of all enterprises (including 20% of all large enterprises) do not currently utilize e-sourcing. Early challenges in developing and maintaining an enterprise-wide e-sourcing program were www.aberdeen.com Fax: 617 723 7897
  • 2. Lights, Camera, Action: Zycus Takes the Sourcing Stage Page 2 © 2008 Aberdeen Group. Telephone: 617 854 5200 Zycus' Spend Management 5.0 Capabilities offered by the modules in the new Zycus suite to enable the identification, planning, and execution of strategic sourcing opportunities: √ Zycus AutoClass - Spend data classification module √ Zycus Actionable Analytics - Spend analysis and reporting module √ Zycus iPlan - Sourcing strategy and planning module √ Zycus iSource - e-Sourcing module driven by change management issues and the inherent complexity of some early solutions. Today, the primary challenges that limit e-sourcing adoption (Figure 1) include a lack of process expertise, poor spend visibility, and limited resources which help to impede procurement's ability to engage stakeholders. Figure 1: Top Challenges for E-Sourcing 22% 23% 27% 29% 31% 41% Poor spend visibility Inefficient processes and limited sourcing automation Limited resources to support e- sourcing Lack of process expertise Lack of executive support Inability to engage stakeholders Source: AberdeenGroup, January 2007 Lights: Achieving Spend Visibility As detailed in the August 2007 Spend Analysis Benchmark, spend analysis (and the resulting visibility into spend) provides the necessary foundation for procurement organizations seeking to make better, more informed sourcing decisions, and results in higher savings rates from sourcing initiatives. Aberdeen research also shows that spend analysis programs can also have a significant impact in placing more spend under management and improving contract compliance rates. Zycus' legacy is in spend data management and its flagship spend analysis solutions combine auto classification, supplier normalization capabilities with a spend analysis and reporting module that enables sourcing professionals to identify savings opportunities, as well as provide real-time spend visibility in 22 languages. This same Spend Analysis Benchmark found that the main drivers to implement spend analysis technology are rooted in the ability to identify savings opportunities (47%) and prioritize spend categories (29%), two automated capabilities that are included in Zycus' Actionable Analytics solution (Figure 2). www.aberdeen.com Fax: 617 723 7897
  • 3. Lights, Camera, Action: Zycus Takes the Sourcing Stage Page 3 © 2008 Aberdeen Group. Telephone: 617 854 5200 Figure 2: Top Pressures Driving Focus on Spend Analysis 23% 27% 29% 47% Improve negotiation leverage Increase spend under management Prioritize spend categories Identify savings opportunities "We consider Zycus to be an excellent provider of spend management technology. They are very responsive; it’s an effective product and technology solution. They agreed to enter into a development partnership which gives us the ability to steer product functionality and be a beta user." ~ Director of Procurement, Fortune 500 Company and Zycus Customer Source: AberdeenGroup, August, 2007 More generally, Zycus' AutoClass (spend data classification) and Actionable Analytics (spend analysis / reporting) solutions help enterprises gain visibility into corporate spend and develop and prioritize their strategic sourcing pipelines. Camera: The Right Focus and Approach to Sourcing Zycus' iPlan module was designed to be a user-friendly sourcing strategy development and planning tool that promotes sourcing team collaboration. The module's planning capabilities leverage embedded enterprise-defined business rules and internal spend patterns to guide sourcing professionals and teams in the development of optimal sourcing strategies. iPlan utilizes a template structure in sourcing plan development to ensure that best practices are captured and leveraged on subsequent sourcing efforts. The module also provides new analytical tools to enable total cost modeling, demand aggregation, and the standardization of category specifications. Action: Executing Sourcing Events and Identifying Savings The Zycus iSource module is an e-sourcing platform that is built upon the legacy B2emarkets (acquired from Verticalnet in 2007) and updates that system to combine user-friendly Web 2.0 features and with advanced e- sourcing capabilities. Since the original B2emarkets system supported more than 9,000 users and conducted more than 30,000 sourcing events, prospects and customers should not view this as a "1.0 release." The Advanced Sourcing and Negotiation Benchmark Report found that these advanced e-sourcing functionalities are some of the top criteria (43%) for selection an e-sourcing application (Figure 3). www.aberdeen.com Fax: 617 723 7897
  • 4. Lights, Camera, Action: Zycus Takes the Sourcing Stage Page 4 © 2008 Aberdeen Group. Telephone: 617 854 5200 Figure 3: Key Criteria in Selecting an E-Sourcing Application 22% 22% 41% 42% 43% Delivery model Integration to spend analysis Core functionality Integration to ERP Advanced functionality within e-sourcing application "We use another e-sourcing tool and are not familiar with these products yet. We think the on-demand nature of these solutions gives users flexibility to change providers at a reasonable cost when functionality and service are not meeting expectations." ~ Strategic Sourcing Manager, Large North American Enterprise Source: Aberdeen Group, January 2007 The drag and drop capabilities and dynamic graphical analysis highlight a series of features designed to drive user adoption. While the ability to "flip" sourcing planning information from the iPlan module into an iSource e- sourcing event is a sophisticated approach to the development and execution of unique category management strategies. Other capabilities in the e-sourcing application include an ability to design, launch, and manage a wide-range of e-negotiation types and perform detailed scenario analysis to optimize award strategies. Case Study Amgen, a North American-based biotechnology firm with $14 billion in revenue, needed to revamp its spend analysis program and general structure. Their current process resulted in low spend classification accuracy due to the reliance on manual methods of extraction and analysis, which often took weeks to perform. With a project goal of gaining the ability to access on-demand global or local spend information with high classification accuracy, Amgen secured executive support for revamping their program and assembled a strong program team to manage the program design, implementation, and on-going management. After the implementation of a spend classification solution, the team was successfully able to generate reports based on data culled from select ERP sources, enriched supplier data, and P-card and travel card spend data. As a result of the deployment, Amgen was able to dramatically improve spend classification accuracy and cut the global spend reporting cycle time in half. Noted the project leader, Miguel Miciano, Amgen’s Director of www.aberdeen.com Fax: 617 723 7897
  • 5. Lights, Camera, Action: Zycus Takes the Sourcing Stage Page 5 © 2008 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Strategic Sourcing and Procurement, “One key to our ongoing program success has been the dedication of resources to maintain and continuously improve the system.” Summary Zycus' Spend Management Suite 5.0 is a recent release from a best-of-breed spend analysis provider and a welcome addition to a rapidly consolidating e- sourcing market. The new offerings will capture the attention of sourcing teams looking to automate their processes or those struggling to get their e-sourcing programs to the next-level. While the e-sourcing capabilities found in iSource are solid and a natural addition to its current product line, Zycus' iPlan solution represents an innovative approach for enterprises struggling to develop and then execute strategic sourcing pipelines. For more information on this or other research topics, please visit www.aberdeen.com. Related Research Strategic Sourcing in EMEA; May 2008 CPO Rising: The CPO's Agenda for 2008; February 2008 The Advanced Sourcing and Negotiation Benchmark Report January, 2007 The CFO's View of Procurement; November 2007 Spend Analysis: Working Too Hard for the Money; August 2007 Authors: Andrew Bartolini, Vice President & Group Director, Global Supply Management (andrew.bartolini@aberdeen.com) Christopher J. Dwyer, Research Editor, Global Supply Management (chris.dwyer@aberdeen.com) Since 1988, Aberdeen's research has been helping corporations worldwide become Best-in-Class. Having benchmarked the performance of more than 644,000 companies, Aberdeen is uniquely positioned to provide organizations with the facts that matter — the facts that enable companies to get ahead and drive results. That's why our research is relied on by more than 2.2 million readers in over 40 countries, 90% of the Fortune 1,000, and 93% of the Technology 500. As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte- Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com. This document is the result of primary research performed by Aberdeen Group. Aberdeen Group's methodologies provide for objective fact-based research and represent the best analysis available at the time of publication. Unless otherwise noted, the entire contents of this publication are copyrighted by Aberdeen Group, Inc. and may not be reproduced, distributed, archived, or transmitted in any form or by any means without prior written consent by Aberdeen Group, Inc.