2. Housekeeping
Duration: 2 hours
Presentation followed by reflection and
conversation
Feel free to stand up or take a short break
if you need to
Fidget toys—feel free to use!
Ask general questions throughout
I may not have all the answers but I’ll
try!
5. Empathy
ability to regard someone else as a
human being, just like you are
bear witness to someone else’s struggle
throughTHEIR frame of reference
“Wow.That sounds really tough.”
TIME andVALIDATION
7. What is
trauma?
Event or series of events
Experienced as harmful or life
threatening
Lasting effects on the individual's
functioning and mental, physical, social,
emotional, or spiritual well-being
8. Vicarious
Trauma
Continuous exposure to the lived experiences of
trauma and violence.
listening to individuals recount their victimization
hearing about or responding to the aftermath of
violence and other traumatic events day after day
responding to mass violence incidents that have
resulted in numerous injuries and deaths
9. Vicarious
trauma:
effects
feeling emotionally numb or shut down
being easily distracted
loss of a sense of meaning in life
worrying excessively about potential
dangers
increased irritability; aggressive,
explosive, or violent outbursts and
behavior
avoiding work and interactions with
patrons
11. Stress
Responses and
the Brain
Brains are wired to expect things that
happen often to continue to happen
Stress response = self-preservation due to
prolonged or habitual stress
We cannot always know who is affected by
trauma
There is not need to fear someone because
of a traumatic background
12. Keeping an
interaction
from
escalating
Stay calm, warm, positive, informative
“I notice that you are doing X, I wonder if
you are feelingY?”
“I notice you are doing X, would you like
some water?”
Re-engage the left and right hemispheres
Be kind to yourself
15. TheTrauma-
Informed
Approach
“A program, organization, or system that is
trauma-informed:
realizes the widespread impact of trauma and
understands potential paths for recovery;
recognizes the signs and symptoms of trauma
in clients, families, staff, and others involved
with the system; and
responds by fully integrating knowledge about
trauma into policies, procedures, and practices,
and seeks to actively resist re-traumatization”
http://store.samhsa.gov/shin/content/SMA14-4884/SMA14-4884.pdf
17. TheTrauma-
Informed
Approach
is an
Engagement
Tool
Critical for survivors but is also beneficial
for those without trauma history
Reach a large part of our service
population we may not be reaching
already
Every consideration is an opportunity for
either re-traumatization or healing
18. It’s a lot!
But you can do
it!
Stress can affect everyone
Being trauma-informed helps everyone
EVERY consideration we make is an
opportunity for re-traumatization or
healing.We may as well try to be healing!
Becoming trauma-informed is a process
and can feel like an uphill battle at times
Check out the training modules on the
extranet for more
19. Thank you!
Bryce Kozla, brycek@wccls.org
Trauma Informed Care and Libraries:
https://extranet.wccls.org/content/trauma-informed-care
20. Small group
discussions/
individual
reflections
Pick a topic
Think on these questions:
"How does this information relate to my
personal/professional experiences?“
"what examples of these concepts do I
see in my library?Where are there
opportunities?“
"What steps, large or small, can I take to
help my work or my library become more
trauma-informed?"