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Empowering Teams & Self Organization

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Workshop on "Empowering Teams & Self Organization" using Delegation Poker (one of the Management 3.0 Practices) at the 12th Agile Professionals Meet-up organized by Agile Nepal

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Empowering Teams & Self Organization

  1. 1. Pramesh Vaidya CSM, CSPO, CSP, SAFe Agilist, Deputy Director LogPoint Empowering Teams & Self Organization
  2. 2. 70 Self Organization Agile software development works because of self-organizing teams Process where a structure or pattern appears in a system without a central authority or external element imposing it through planning1 1
  3. 3. But HOW do we grow a valuable self-organizing system?
  4. 4. Well, NOT by putting a control center on top of a living system
  5. 5. Control from the bottom up: In a complex system, everything happens at once, and problems ignore any central authority. Therefore, overall governance must be spread among all the parts. Distributed Control Kelly, Kevin. Out of Control. Boston: Addison-Wesley, 1994, page 469
  6. 6. Empowerment is implementing distributed control by delegating authority Empowerment 70 70 70 70 70
  7. 7. Assignment of authority and responsibility to another person (normally from a manager to a subordinate) to carry out specific activities Delegation -
  8. 8. Self Organization Distributed Control Empowering Teams Delegate Self Organization Loop
  9. 9. Different levels of delegation Help managers to gradually transfer responsibility to a team Manager can learn to trust a team, and the team learns to deal with the additional responsibility Manager assigns more power to the team without totally renouncing his involvement Major step towards self-organizing teams
  10. 10. Techniques for delegation RACI Matrix C DACI MatrixCLAM Approach
  11. 11. Delegation Poker
  12. 12. Delegation Poker: Preparation Each team plays this game differently Start by making a list of pre-defined cases or situations in which you want to create a delegation policy Team members should be organized in groups of three to seven people Each teammate gets a set of cards numbered 1 through 7, signifying the Seven Levels of Delegation
  13. 13. Delegation Poker: Process One person picks out a situation to read aloud Each player chooses one of the seven delegation cards privately, reflecting on how she would delegate the decision When all players have decided, they reveal their selected cards People with the highest and the lowest cards explain the reasoning behind their choices Create a Delegation Board to show the results of the consensus
  14. 14. Delegation Board
  15. 15. Examples: Key Decision Areas Leave Approval Core working Hours and Holidays Project Management Framework Coding Convention & Tool Selection Relocate to other office building Team events planning and budgets Recruitment Salary Review Sprint length and deliverable Vacation Days Choose logo for business Replace waterfall with Scrum Select new team member
  16. 16. Workshop: Delegation Poker Story Imagine forming a new Agile Team among yourselves of 3 - 9 Within the team identify one Manager and Facilitator Identify Key Decision Areas where no clear responsibilities are defined between two entities Each participant receives a deck of cards: In our case our fingers J
  17. 17. Workshop: Process The facilitator names the topic Each participant think on your own of the level of delegation you feel is appropriate. If everyone is ready, the facilitator asks to reveal their decision People with the highest and lowest value share their decision with the others There will be a time-boxed discussion
  18. 18. Workshop: Process A new voting will take place, in which the results should be more equal Participants then decide on one level of delegation Discussion that leads to a mutual understanding is the most important part here Make the results publicly available by drawing a Delegation board on a flip chart and sharing your experience with other participants
  19. 19. Workshop: Timings Total Time: 35 mins (Game Play) + 15 mins (Experience Sharing) Group formation; Manger and Facilitator Identification; Delegation Board template preparation, Key Decision Area Identification (3 – 5): 10 mins Game Play including preparation for experience sharing: 25 mins Experience sharing: 3 mins each team (Total time of all teams: 15 mins)
  20. 20. Learning Summary Delegation is not a binary thing. Plenty of “shades of gray” Delegation is a step-by-step process. Hand over accountability to other people, in a controlled and gradual way Delegation is context-dependent It is not a one time activity. Review the delegation matrix as the team matures
  21. 21. Thank You
  22. 22. • • • • • • • • • Management-3.0-games-2-Delegation-Poker.pdf • • References