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J OB
ANALYSI S
Prof. Preeti Bhaskar
Symbiosis Centre for Management Studies, NOIDA
CHAPTER OUTLINE
• Definition
• Uses
• Steps in Job Analysis
• Job Description
• Job Specification
• Job Evaluation Methods
Job analysis is the process of gathering
information about a job. It is, to be more specific, a
systematic investigation of the tasks, duties and
responsibilities necessary to do a job.
Job analysis is a recording of all activities involved in the
job and the skill and knowledge requirement of the
performer of the job
Job Analysis
INTRODUCTION
Job Analysis:
A Basic Human Resource Management Tool
4
Tasks Responsibilities Duties
Job
Analysis
Job
Descriptions
Job
Specifications
Knowledge Skills Abilities
Human Resource
Planning
Recruitment
Selection
Training and
Development
Performance Appraisal
Compensation and
Benefits
Safety and Health
Employee and Labor
Relations
Legal Considerations
Job Analysis for Teams
4-8
Job Analysis
M u lt if a c e t e d N a t u r e o f J o b A n a ly s is
R e c r u itm e n t
S e le c tio n
P la c e m e n t
T r a in in g
C o u n s e llin g
H u m a n R e s o u r c e
P la n n in g
J o b E v a lu a tio n
J o b D e s ig n a n d
R e d e s ig n
P e r fo r m a n c e
A p p r a is a l
E m p lo y e e S a f e t y
IMPORTANT BENEFITS OF JOB ANALYSIS
• Employment
• Organizational audit
• Training and development
• Performance appraisal
• Promotion and transfers
• Prevention dissatisfaction
• Compensation management
• Health and safety
• Induction
• Industrial relation
• Career planning
• Succession planningJob Analysis
USES JOB ANALYSIS
Process of Job Analysis
Organizational Analysis consists of :
1)The role of job in relation to other jobs
2) The class of jobs to which job belongs
3)detailed description of the activities and
responsibilities of job.
4)Past oriented and Future oriented
Job Analysis
Organizational Analysis
1. What type of Data to Collected (machine,
tools & work activities)
2. Data collection methods
3. Who to collect Data (Trained analyst,
Supervisors, Job incumbents)
Job Analysis
Collection of job Content
Job Analysis
METHODS OF COLLECTING JOB ANALYSIS DATA
• Job-related tangibles and intangibles –
knowledge dealt with or applied (as in accounting);
materials processed; products made or services
performed
• Work performance – error analysis; work
standards; work measurements, such as time
taken for a task
• Job context – work schedule; financial and
nonfinancial incentives; physical working
conditions; organizational and social contexts
• Personal requirements for the job – personal
attributes such as personality and interests;
education and training required; work experience
Summary of Types of Data Collected Through
Job Analysis
• Work Activities – work activities and processes;
activity records (in film form, for example);
procedures used; personal responsibility
• Worker-oriented activities – human behaviors,
such as physical actions and communicating on
the job; elemental motions for methods analysis;
personal job demands, such as energy
expenditure
• Machines, tools, equipment, and work aids
used
Cont.
• Job description –:
• Job Specification -:
Job Analysis
Process (contd.)
Job Analysis
 Job description describes in detail theJob description describes in detail the
various aspects of a job like the tasksvarious aspects of a job like the tasks
involved, the responsibilities of the job andinvolved, the responsibilities of the job and
the deliverables.the deliverables.
Job Description
4-21Title Compensation manager
Code HR/2310
Department Human Resource Department
Summary Responsible for the design and administration of employee
compensation programs.
Duties  Relate salary to the performance of each employee.
Conduct periodic salary surveys.
 Develop and administer performance appraisal
programme.
 Develop and oversee bonus and other employee
benefit plans.
 Develop an integrated HR information system.
Working conditions Normal. Eight hours per day. Five days a week.
Report to Director, Human Resource Department.
Make a group of 4 students , collect at
least five different job descriptions from
reputed organization .
Compare the description , highlighting
similarities and differences
Home Work
• A Statement of human qualifications
necessary to do the job. Usually contains
items such as Education, Experience,
Training, Communication skills etc.
• It offers a profile of human characteristics
(knowledge, skills and abilities) needed by a
person doing a job.
Job Analysis
Job specification
4-23
Education  MBA with specialisation in HRM/MA in social work/PG
Diploma in HRM/MA in industrial psychology.
 A degree or diploma in Labour Laws is desirable.
Experience  At least 3 years’ experience in a similar position in a
large manufacturing company.
Skill, Knowledge, Abilities  Knowledge of compensation practices in
competing industries, of job analysis procedures, of
compensation survey techniques, of performance appraisal systems.
 Skill in writing job descriptions, in conducting job
analysis interviews, in making group presentations, in
performing statistical computations
 Ability to conduct meetings, to plan and prioritise
work.
Work Orientation Factors The position may require upto 15 per cent travel.
Age  Preferably below 30 years.23
• Job analysis is neither updated nor
reviewed
• Job description or specification that is too
vague
• Contamination (error of included irrelevant
job description and specification)
• Deficiency (error of omission of relevant
information)
• Job analysis tend to become subjective
and biased
Problem associated with job analysis:
defined as a systematic method of
appraising the worth or value of each
job in relation to all other jobs in the
same organization.
Job Evaluation
1-To identify factors or conditions that place
one job higher than another in a value
hierarchy.
2-To determine the relative worth of each job
as a basis for equitable pay differentials.
Purposes of job evaluation
Job design is the process of
•Process of determining the specific tasks to
be performed
•methods used in performing these tasks
•how the job relates to other work in theJob Analysis
Job design
• What tasks are required to be done or
what tasks is part of the job?
• How are the tasks performed?
• What amount are tasks are required to be
done?
• What is the sequence of performing these
tasks?
Job design process
• Checking the work overload.
• Checking upon the work under load.
• Ensuring tasks are not repetitive in nature.
• Ensuring that employees don not remain
isolated.
• Defining working hours clearly.
• Defining the work processes clearly.
• The above mentioned are factors that if
not take
Benefits of job design
Job Analysis
Methods of job design
• JOB ROTATION
• Job rotation involves shifting a person from
one job to another, so that he is able to
understand and learn what each job involves
• Avoids monopoly
• Provides an opportunity to broaden one’s
knowledge
• Avoiding fraudulent practice
Job Analysis
Job rotation
JOB ENLARGEMENT
•Job enlargement involves combining various
activities at the same level in the organization
and adding them to the existing job.
•Variety of skills
• Improves earning capacity
•Wide range of activities
Job Analysis
Job enlargement
JOB ENRICHMENT
•Job enrichment is the type of expansion of a
job that gives employee more challenging more
reliability more opportunity to grow and
contribute his/her idea to the organization
success
Job Analysis
Job enrichment
•Update the database regularly (job description
+ job specification )
•Tends to be subjective and biased
•Considered at the time of downsizing
Job Analysis
ISSUES IN JOB ANALYSIS
Major Job Analysis Concepts
• KSAO
• Knowledge: Know to do a task
• Skill: Can do a task
• Ability: Capability to learn to do a task
• Other personal characteristics: Other attributes
needed
• Subject Matter Expert (SME)
• Job incumbents
• Supervisors
Examples Of KSAOs For Different
Occupations
Job Knowledge
 
Skill Ability Other Personal
Characteristics
Lawyer Constitutional
rights
Writing
clearly
Communica-
tion
Willingness to
work long
hours
Nurse Surgical
procedures
 
Drawing
blood
Remain calm
in a crisis
Lack of
squeamishness
in the sight of
blood
Plumber Pipe design Soldering
joints
Hand-eye
coordination
Willingness to
get dirty
Teacher Learning
principles
Writing
clearly
Relate to
children
Commitment
to learning
Job analyisis

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Job analyisis

  • 1. J OB ANALYSI S Prof. Preeti Bhaskar Symbiosis Centre for Management Studies, NOIDA
  • 2. CHAPTER OUTLINE • Definition • Uses • Steps in Job Analysis • Job Description • Job Specification • Job Evaluation Methods
  • 3. Job analysis is the process of gathering information about a job. It is, to be more specific, a systematic investigation of the tasks, duties and responsibilities necessary to do a job. Job analysis is a recording of all activities involved in the job and the skill and knowledge requirement of the performer of the job Job Analysis INTRODUCTION
  • 4. Job Analysis: A Basic Human Resource Management Tool 4 Tasks Responsibilities Duties Job Analysis Job Descriptions Job Specifications Knowledge Skills Abilities Human Resource Planning Recruitment Selection Training and Development Performance Appraisal Compensation and Benefits Safety and Health Employee and Labor Relations Legal Considerations Job Analysis for Teams
  • 5.
  • 6. 4-8 Job Analysis M u lt if a c e t e d N a t u r e o f J o b A n a ly s is R e c r u itm e n t S e le c tio n P la c e m e n t T r a in in g C o u n s e llin g H u m a n R e s o u r c e P la n n in g J o b E v a lu a tio n J o b D e s ig n a n d R e d e s ig n P e r fo r m a n c e A p p r a is a l E m p lo y e e S a f e t y IMPORTANT BENEFITS OF JOB ANALYSIS
  • 7. • Employment • Organizational audit • Training and development • Performance appraisal • Promotion and transfers • Prevention dissatisfaction • Compensation management • Health and safety • Induction • Industrial relation • Career planning • Succession planningJob Analysis USES JOB ANALYSIS
  • 8.
  • 9.
  • 10. Process of Job Analysis
  • 11. Organizational Analysis consists of : 1)The role of job in relation to other jobs 2) The class of jobs to which job belongs 3)detailed description of the activities and responsibilities of job. 4)Past oriented and Future oriented Job Analysis Organizational Analysis
  • 12. 1. What type of Data to Collected (machine, tools & work activities) 2. Data collection methods 3. Who to collect Data (Trained analyst, Supervisors, Job incumbents) Job Analysis Collection of job Content
  • 13. Job Analysis METHODS OF COLLECTING JOB ANALYSIS DATA
  • 14. • Job-related tangibles and intangibles – knowledge dealt with or applied (as in accounting); materials processed; products made or services performed • Work performance – error analysis; work standards; work measurements, such as time taken for a task • Job context – work schedule; financial and nonfinancial incentives; physical working conditions; organizational and social contexts • Personal requirements for the job – personal attributes such as personality and interests; education and training required; work experience Summary of Types of Data Collected Through Job Analysis
  • 15. • Work Activities – work activities and processes; activity records (in film form, for example); procedures used; personal responsibility • Worker-oriented activities – human behaviors, such as physical actions and communicating on the job; elemental motions for methods analysis; personal job demands, such as energy expenditure • Machines, tools, equipment, and work aids used Cont.
  • 16. • Job description –: • Job Specification -: Job Analysis Process (contd.)
  • 18.  Job description describes in detail theJob description describes in detail the various aspects of a job like the tasksvarious aspects of a job like the tasks involved, the responsibilities of the job andinvolved, the responsibilities of the job and the deliverables.the deliverables. Job Description
  • 19. 4-21Title Compensation manager Code HR/2310 Department Human Resource Department Summary Responsible for the design and administration of employee compensation programs. Duties  Relate salary to the performance of each employee. Conduct periodic salary surveys.  Develop and administer performance appraisal programme.  Develop and oversee bonus and other employee benefit plans.  Develop an integrated HR information system. Working conditions Normal. Eight hours per day. Five days a week. Report to Director, Human Resource Department.
  • 20. Make a group of 4 students , collect at least five different job descriptions from reputed organization . Compare the description , highlighting similarities and differences Home Work
  • 21. • A Statement of human qualifications necessary to do the job. Usually contains items such as Education, Experience, Training, Communication skills etc. • It offers a profile of human characteristics (knowledge, skills and abilities) needed by a person doing a job. Job Analysis Job specification
  • 22. 4-23 Education  MBA with specialisation in HRM/MA in social work/PG Diploma in HRM/MA in industrial psychology.  A degree or diploma in Labour Laws is desirable. Experience  At least 3 years’ experience in a similar position in a large manufacturing company. Skill, Knowledge, Abilities  Knowledge of compensation practices in competing industries, of job analysis procedures, of compensation survey techniques, of performance appraisal systems.  Skill in writing job descriptions, in conducting job analysis interviews, in making group presentations, in performing statistical computations  Ability to conduct meetings, to plan and prioritise work. Work Orientation Factors The position may require upto 15 per cent travel. Age  Preferably below 30 years.23
  • 23. • Job analysis is neither updated nor reviewed • Job description or specification that is too vague • Contamination (error of included irrelevant job description and specification) • Deficiency (error of omission of relevant information) • Job analysis tend to become subjective and biased Problem associated with job analysis:
  • 24. defined as a systematic method of appraising the worth or value of each job in relation to all other jobs in the same organization. Job Evaluation
  • 25. 1-To identify factors or conditions that place one job higher than another in a value hierarchy. 2-To determine the relative worth of each job as a basis for equitable pay differentials. Purposes of job evaluation
  • 26. Job design is the process of •Process of determining the specific tasks to be performed •methods used in performing these tasks •how the job relates to other work in theJob Analysis Job design
  • 27. • What tasks are required to be done or what tasks is part of the job? • How are the tasks performed? • What amount are tasks are required to be done? • What is the sequence of performing these tasks? Job design process
  • 28. • Checking the work overload. • Checking upon the work under load. • Ensuring tasks are not repetitive in nature. • Ensuring that employees don not remain isolated. • Defining working hours clearly. • Defining the work processes clearly. • The above mentioned are factors that if not take Benefits of job design
  • 30. • JOB ROTATION • Job rotation involves shifting a person from one job to another, so that he is able to understand and learn what each job involves • Avoids monopoly • Provides an opportunity to broaden one’s knowledge • Avoiding fraudulent practice Job Analysis Job rotation
  • 31. JOB ENLARGEMENT •Job enlargement involves combining various activities at the same level in the organization and adding them to the existing job. •Variety of skills • Improves earning capacity •Wide range of activities Job Analysis Job enlargement
  • 32. JOB ENRICHMENT •Job enrichment is the type of expansion of a job that gives employee more challenging more reliability more opportunity to grow and contribute his/her idea to the organization success Job Analysis Job enrichment
  • 33. •Update the database regularly (job description + job specification ) •Tends to be subjective and biased •Considered at the time of downsizing Job Analysis ISSUES IN JOB ANALYSIS
  • 34. Major Job Analysis Concepts • KSAO • Knowledge: Know to do a task • Skill: Can do a task • Ability: Capability to learn to do a task • Other personal characteristics: Other attributes needed • Subject Matter Expert (SME) • Job incumbents • Supervisors
  • 35. Examples Of KSAOs For Different Occupations Job Knowledge   Skill Ability Other Personal Characteristics Lawyer Constitutional rights Writing clearly Communica- tion Willingness to work long hours Nurse Surgical procedures   Drawing blood Remain calm in a crisis Lack of squeamishness in the sight of blood Plumber Pipe design Soldering joints Hand-eye coordination Willingness to get dirty Teacher Learning principles Writing clearly Relate to children Commitment to learning