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Marketing used to be simple.
A little too simple

•  Marketing and sales were mostly PUSH"

•  Almost no sales and marketing data"

•  Very few tools or systems"

•  Physical collateral and packaging were
   expensive "
It was easier to see the big picture




 and connect marketing tactics
      to business growth
The good news and bad news
                         




                      © Brian Solis &
                      JESS3
Even the right tools "
  can screw you.
Typical Customer Lifecycle

1.  Generate interest"
2.  Sell to hot leads"
3.  Get new
    customers"
4.  Sigh in relief"
5.  START OVER!
How do you grow sales?

•  Double your
 spend?"
•  Double your
 marketing and
 sales staff? "

•  Double your sales
 efficiency?"
Gaps in the Funnel
                          

1. Lost traffic
             "



  2. Lost leads
              "



 3. Lost customers
                 "
Focusing on tactics while
ignoring strategy leads to
   holes in your funnel.
Can you imagine?
What s the result?
Tools + Tactics - Strategy =
Be clear about your plan"
to make every move count
Framework for Your Plan: "
The Perfect Customer Lifecycle
Map Out the Plan
Example – Financial Planner
Traffic Attraction Strategies
                             
•  Content is king (blog posts, videos, etc.)
•  Social media
•  Online Marketing (PPC, SEO)
•  Referrals, Partners
Lead Capture Strategies
                               
•    Opt-in for free report, video, premium content, etc.
•    Request a quote, get a demo, free trial
•    Offers, coupons, contests
•    Attend live event, webinar, teleseminar
Lead Nurture Strategies
                          
•  Create custom campaigns for hot, warm and
   cold leads
•  Personalization is key
•  Make every message relevant, useful
Did you know?
Sales Conversion Strategies
                           
•  Automate sales stage communications
•  Proactively handle objections
•  Provide supporting evidence
Wowing Customer Strategies
                          
•  Welcome customers (make it personal & relevant)
•  Be systematic about quality delivery
•  Measure satisfaction and take action
Upsell Strategies
                             
•  Upsell or cross sell later in the relationship
•  Offer upsell products during checkout
Referral Strategies
                          
•  Ask for referrals – and track them
•  Partners, customers, networking
•  Testimonials and social promotion
Example M.A.P.
Map your PCL
1.  Download the template and workbook at: "
    http://www.infusionsoft.com/pcl
2.  Write down your key tactics and workflow
    across the entire life cycle
3.  Identify the key holes and opportunities in your
    funnel
4.  Don t get bogged down with tactics that "
    don’t drive strategy
5.  Pick the tools to accomplish your goals
The Perfect Customer Lifecycle
Don't Hesitate – Click Here
 View The Free Demo Now!"
               "
Download Our Free Marketing
           Guide

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Tips to growi business faster e briks infotech

  • 1.
  • 2. Marketing used to be simple.
  • 3. A little too simple •  Marketing and sales were mostly PUSH" •  Almost no sales and marketing data" •  Very few tools or systems" •  Physical collateral and packaging were expensive "
  • 4. It was easier to see the big picture and connect marketing tactics to business growth
  • 5. The good news and bad news © Brian Solis & JESS3
  • 6. Even the right tools " can screw you.
  • 7. Typical Customer Lifecycle 1.  Generate interest" 2.  Sell to hot leads" 3.  Get new customers" 4.  Sigh in relief" 5.  START OVER!
  • 8. How do you grow sales? •  Double your spend?" •  Double your marketing and sales staff? " •  Double your sales efficiency?"
  • 9. Gaps in the Funnel 1. Lost traffic " 2. Lost leads " 3. Lost customers "
  • 10. Focusing on tactics while ignoring strategy leads to holes in your funnel.
  • 12. What s the result?
  • 13. Tools + Tactics - Strategy =
  • 14. Be clear about your plan" to make every move count
  • 15. Framework for Your Plan: " The Perfect Customer Lifecycle
  • 16. Map Out the Plan
  • 18. Traffic Attraction Strategies •  Content is king (blog posts, videos, etc.) •  Social media •  Online Marketing (PPC, SEO) •  Referrals, Partners
  • 19. Lead Capture Strategies •  Opt-in for free report, video, premium content, etc. •  Request a quote, get a demo, free trial •  Offers, coupons, contests •  Attend live event, webinar, teleseminar
  • 20. Lead Nurture Strategies •  Create custom campaigns for hot, warm and cold leads •  Personalization is key •  Make every message relevant, useful
  • 22. Sales Conversion Strategies •  Automate sales stage communications •  Proactively handle objections •  Provide supporting evidence
  • 23. Wowing Customer Strategies •  Welcome customers (make it personal & relevant) •  Be systematic about quality delivery •  Measure satisfaction and take action
  • 24. Upsell Strategies •  Upsell or cross sell later in the relationship •  Offer upsell products during checkout
  • 25. Referral Strategies •  Ask for referrals – and track them •  Partners, customers, networking •  Testimonials and social promotion
  • 27. Map your PCL 1.  Download the template and workbook at: " http://www.infusionsoft.com/pcl 2.  Write down your key tactics and workflow across the entire life cycle 3.  Identify the key holes and opportunities in your funnel 4.  Don t get bogged down with tactics that " don’t drive strategy 5.  Pick the tools to accomplish your goals
  • 28. The Perfect Customer Lifecycle
  • 29. Don't Hesitate – Click Here View The Free Demo Now!" " Download Our Free Marketing Guide