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Erasme
 Digital innovation for administrations
Education / Culture / Aging / Territories
A Team of 13
   people
Developpers, Users centric
        designers,
   in a very rural area
Aging

Education     Culture                 Territories




 ● Digital innovation for administrations
 ● Watching emerging technologies
 ● Co-design and open innovation
 ● Trials and new services design
 ● Dissemination
Host
●   European project within 4
    countries (France, England,
    Italy, Spain)
●   Imagine new tools and services
    for elderly people
    ○  Social housing
    ○  65 years old and more
    ○  Some dependant and
       handicaps
●   Private and public resources
    providers
Co-design workshops
●   Learn by doing
●   Involve user at the top of
    the process
●   Make technical
    prototypes and short-
    loop feedback
●   Listen to what doesn't
    work and what is not
    said
●   Anticipate conditions of
    success
Two specific neighbourhoods
    LYON 9 – La Duchère
Major Housing Center Built in the
            Sixties,
     Urban reorganization,
       Eco-development.




LA MULATIERE - Le Confluent
      Popular district
       Urban project
LA MULATIERE – Quartier du Confluent
                       Old City Hall




                              Les Balanciers - 1965
                              39 flats
                              65+ : 38 % families




                                                      L’Ecluse - 1950
                                                      66 flats
                                                      65+ : 23% families
L’ECLUSE
LYON 9ème – La Duchère

Nelson Mandela - 2011
       80 flats,
½ for diseable people




   La Barre 230 - 1963
320 flats (next demolition)



                                           Social Center



 Le Château - 1964
      293 flats
 65+ : 22% families
Goals of #lift12
  workshop

      ●   Help us to imagine
          services for ederly
          people in situation of
          social housing
      ●   Share our work about
          co-design and tools
1. It is difficult for me to buy my                                       ●   Family
newspaper every day                           Resources                   ●   Medical and social support at
                                                                              home
2. Some of my neighbours do                                               ●   Institutions and Associations
not have any family care in case                                          ●   Neighbours
of bad situation                                                          ●   Shops
                                                                          ●   Online ressources (Web2.0,
                                                                              culture, etc)




                                                        Relationnal synergy/animation

 Needs                                Ideas                  Personnal longterm
                                                                 enrichment                Services
                                                              Economical model




                                                                      1. A daily jogger registred online buy
 ●   Tablets
                                                                      and bring the newspaper (england) :
 ●   Internet of things (RFID)
                                                                      http://www.goodgym.org/
 ●   Augmented reality
 ●   Collaborative work
                                                                      2. A digital LED/Lamp system shows
 ●   ...
                                                                      mutualy to neighbours if they are at
                                                                      home and how they feel (france) :
                                                                      PeerCare (MarkerCloke)
                                                Tools
Co-design method

        Use an emotional way
          to explore the real
         needs, think without
       constraints and imagine
               solutions
Identity of your
   character

              Read the
           timeline, daily
          schedule of your
           character and
              modify it.
Needs

Draw the daily travels
  Identify positive /
 negative experience
(satisfied/ unsatisfied
        needs)
Categories
 Public presentation of
       the needs.

Together, we categorize
   needs by family.

Bring needs or (positiv
experience too) on the
  panel of the family
Imagine ideas
       Write on your paper
      basic ideas of solutions
      related to these needs

      Beware of the "forbiden
           words" list
      ●   Internet
      ●   Connected/connection
      ●   File/folder
      ●   Any registred trademark or
          technology
Are some web2.0 tools
designed for seniors ?
And if objects could talk ?
If I could control distant
       photo frames
If we could contribute to a
      collective panel




                  http://groupzap.com/b/dkc2bv69965i/
If data could be centralised
  and actions automatized




                    http://ifttt.
Other tools
Services
    Remix the groups by
      family of needs.

     Focus on one idea
   coming from precedent
     step in each group

       Try to imagine a
   complete service and its
     condition of success
Conditions of success
        ● Resources animation &
          relational synergy
        ● Personal long-term
          enrichment
        ● Pleasure and
          ergonomic
        ● Suitable economical
          model and process
Resources




                               Relationnal synergy
Needs
    Needs   Ideas             Personnal enrichment
                               Economical model      Services




                      Tools
Thank you
   Patrick Vincent
   pvincent@erasme.org

   Johnatan Landais
   landaisjonathan@gmail.
   com

   http://www.erasme.org

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Lift12 workshop conductor

  • 1. Erasme Digital innovation for administrations Education / Culture / Aging / Territories
  • 2. A Team of 13 people Developpers, Users centric designers, in a very rural area
  • 3. Aging Education Culture Territories ● Digital innovation for administrations ● Watching emerging technologies ● Co-design and open innovation ● Trials and new services design ● Dissemination
  • 4. Host ● European project within 4 countries (France, England, Italy, Spain) ● Imagine new tools and services for elderly people ○ Social housing ○ 65 years old and more ○ Some dependant and handicaps ● Private and public resources providers
  • 5. Co-design workshops ● Learn by doing ● Involve user at the top of the process ● Make technical prototypes and short- loop feedback ● Listen to what doesn't work and what is not said ● Anticipate conditions of success
  • 6. Two specific neighbourhoods LYON 9 – La Duchère Major Housing Center Built in the Sixties, Urban reorganization, Eco-development. LA MULATIERE - Le Confluent Popular district Urban project
  • 7. LA MULATIERE – Quartier du Confluent Old City Hall Les Balanciers - 1965 39 flats 65+ : 38 % families L’Ecluse - 1950 66 flats 65+ : 23% families
  • 9. LYON 9ème – La Duchère Nelson Mandela - 2011 80 flats, ½ for diseable people La Barre 230 - 1963 320 flats (next demolition) Social Center Le Château - 1964 293 flats 65+ : 22% families
  • 10. Goals of #lift12 workshop ● Help us to imagine services for ederly people in situation of social housing ● Share our work about co-design and tools
  • 11. 1. It is difficult for me to buy my ● Family newspaper every day Resources ● Medical and social support at home 2. Some of my neighbours do ● Institutions and Associations not have any family care in case ● Neighbours of bad situation ● Shops ● Online ressources (Web2.0, culture, etc) Relationnal synergy/animation Needs Ideas Personnal longterm enrichment Services Economical model 1. A daily jogger registred online buy ● Tablets and bring the newspaper (england) : ● Internet of things (RFID) http://www.goodgym.org/ ● Augmented reality ● Collaborative work 2. A digital LED/Lamp system shows ● ... mutualy to neighbours if they are at home and how they feel (france) : PeerCare (MarkerCloke) Tools
  • 12. Co-design method Use an emotional way to explore the real needs, think without constraints and imagine solutions
  • 13. Identity of your character Read the timeline, daily schedule of your character and modify it.
  • 14. Needs Draw the daily travels Identify positive / negative experience (satisfied/ unsatisfied needs)
  • 15. Categories Public presentation of the needs. Together, we categorize needs by family. Bring needs or (positiv experience too) on the panel of the family
  • 16. Imagine ideas Write on your paper basic ideas of solutions related to these needs Beware of the "forbiden words" list ● Internet ● Connected/connection ● File/folder ● Any registred trademark or technology
  • 17. Are some web2.0 tools designed for seniors ?
  • 18. And if objects could talk ?
  • 19. If I could control distant photo frames
  • 20. If we could contribute to a collective panel http://groupzap.com/b/dkc2bv69965i/
  • 21. If data could be centralised and actions automatized http://ifttt.
  • 23. Services Remix the groups by family of needs. Focus on one idea coming from precedent step in each group Try to imagine a complete service and its condition of success
  • 24. Conditions of success ● Resources animation & relational synergy ● Personal long-term enrichment ● Pleasure and ergonomic ● Suitable economical model and process
  • 25. Resources Relationnal synergy Needs Needs Ideas Personnal enrichment Economical model Services Tools
  • 26. Thank you Patrick Vincent pvincent@erasme.org Johnatan Landais landaisjonathan@gmail. com http://www.erasme.org