5. Best Productivity
Microsoft Google Apps
Richer set of capabilities, including
Office, providing the best experience across the
PC, Phone & Browser*
SaaS only offering providing basic capabilities
leaving some users underserved
Microsoft Google Apps
The cloud on your terms. Seamless
interoperability with On-premises solutions
taking advantage of existing technologies (e.g.
RMS, Active Directory)
No On-premises options; integration typically
provided through 3rd parties or custom coding
Choice & Flexibility
Microsoft Google Apps
Enterprise level security features, trustworthy.
Finer-grained IT control backed by an Enterprise
support organization with a financially backed
SLA.
Support mentality built on consumer apps, and
an SLA based on service credits
Enterprise Class
Microsoft Google Apps
Full suite of offerings serving low cost, basic
needs up to and including Enterprise Information
Workers needing the richest capabilities.
A “one-size-fits-all” approach for every type of
user regardless of needs
Offering Strategy
6. *Microsoft rated as „Leader‟ in Gartner
Magic Quadrant or „Strong Positive‟ in
Gartner MarketScope – both the
highest possible ratings.
Google has the highest possible rating
in only 1 of these 10 categories,
according to these same Gartner
reports.
Best Productivity
Enterprise Capability Microsoft a
Leader?*
Google a
Leader?
Business Intelligence Platforms
Enterprise Search
Horizontal Portals (Collaboration)
Enterprise Content Management
Unified Communications
E-Mail Systems
Enterprise Wireless E-Mail
Software
Instant Messaging and Presence
Social Software in the Workplace
IT Project and Portfolio
Management
The Magic Quadrant is copyrighted 2010, 2011 by Gartner, Inc. and is reused with permission. The
Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It
depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as
defined by Gartner. Gartner does not endorse any vendor, product, or service depicted in the Magic
Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders"
quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific
guide to action. Gartner disclaims all warranties, express or implied, with respect to this research,
including any warranties of merchantability or fitness for a particular purpose.
See Industry Leader and Microsoft News Center – Analyst Relations Reports
8. “Some Outlook data, however, isn’t supported by Google Apps. This
information either isn’t available at all with Google Apps Sync, or it’s available
in Outlook but not from the Google Apps interface.”
“Google states that most organizations using the Outlook
sync tool are very satisfied. However, IDG News
Service, over the course of several weeks and even after
enlisting the help of Google's public relations
department, couldn't find one Apps administrator whose
employer isn't a Google Apps reseller or integrator willing
to speak favorably about Google Apps Sync.”
PCWorld article “Google Apps Sync for Outlook Gets
Mixed Reviews”
10 Ways that Microsoft Exchange
Works Better with Microsoft
Outlook than Google Gmail does
10 Ways that Microsoft Exchange
Online is Better for Business
Communication than Google
Apps
Best Productivity
From the above link, Google provides a checklist of items
that can and can not synchronize between Outlook and
Google Apps. Some of the items that can not be
synchronized include:
•
•
•
•
•
•
•
•
•
•
Google
website
10. Choice and
Flexibility
Coca-Cola has developed an
infrastructure that mixes on-
premises enterprise software
with Microsoft Online
Services.
“Microsoft Online allowed our
IT people to focus on the
activities that would improve
our business and provide
value.”
“The user experience is
seamless when employees are
working with Exchange Online
in conjunction with on-
premises solutions like
SharePoint Server and Lync
Server. Employees do not
know whether they are in the
cloud or not; and they don‟t
care, as long as it works.”
hhpberlin
11. "We dismissed Google early
on, because we didn’t think it
was enterprise-ready.”
“The lack of basic functions in
Google Apps, like cut-and-paste
between applications, resulted
in hundreds of hours of lost
productivity each month
throughout our organization.”
Enterprise Class
12.
13. • Messaging
• Collaboration
• Basic productivity
• Virtual meeting
• Fidelity with Office
documents
• Option for Office Pro
Plus
• Messaging
• Collaboration
• Basic productivity
• Virtual meeting
• Fidelity with Office documents
• Option for Office Pro Plus
• 24x7 Support & financially
backed SLA
• Advanced Collaboration
• Unified Messaging
• Finer Grained IT Control
• Kiosk Offerings
• Messaging
• Collaboration
• Basic productivity
• Virtual meeting
• Fidelity with Office documents
• Option for Office Pro Plus
• 24x7 Support & financially
backed SLA
• Advanced Collaboration
• Unified Messaging
• Finer Grained IT Control
• Kiosk Offerings
• Voice (PBX, Call Control)
Microsoft Google Apps
Full suite of offerings serving low cost, basic
needs up to and including Enterprise Information
Workers needing the richest capabilities.
A “one-size-fits-all” approach for every type of
user regardless of needs
Offering Strategy
Also provided by Google AppsKEY:
14. $209
Lost User Productivity
$49-
$349
Shared Contacts Service
$20 Exchange to Google Apps Migrator
$30 Google Apps Help Desk Support Services
$18 RecMan
$5 CloudLock
$40 RunMyProcess
$30 Google Apps Help Desk Support Services
$39 WebEx
$33 Postini
$8 Promevo gPanel
$36 MyOneLogin
$99-
$349+
These are potential costs for 3rd party products that some organizations may require for
Google Apps. Pricing is based on Google Apps Marketplace or vendor websites.