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Sharpen Your Insight
 Reach Ethnic and Religious
  Markets with upwards of
      90% Accuracy
What is America?
America has
always been a
country of
multiple
heritages.
More significantly,
we see
each group
choosing to
maintain and
preserve their
unique values.
Their preferences and family
values are shaped by their
culture, social structure and
political climate.
Whether from Ancestral
     Immigration or New
Citizenship Every One has an
        Ethnic Origin
What is Ethnicity?
   Ethnicity is an individuals identity with or membership in a
    particular racial or cultural group.
   Many ethnic and religious groups in the United States maintain
    a strong cultural identity. Immigrants are often attracted to
    communities from their own ethnicity, communities in which
    many traditional cultural features are maintained.
   An individuals ethnicity is not in all circumstances related to
    ones “Country of Origin”.

Deepak Banerjee may have been born in England and then came to
  our country, but his ethnicity is Indian and his religion is Hindu.
Melting Pot or Salad Bowl?
 Conventional wisdom says that America is a melting
pot of many different cultures. Try mixing up six
different cheeses in a melting pot then try to find the
different taste values of each. It is very difficult to do.
The same applies to identifying the different cultures
in our nation.

A better approach is to see the diversity in America as
a mixed salad, where each different ingredient can be
identified. This method, if used properly applies to the
many ethnicities and different cultures in our nation
and each can be identified.
America in 2010 - what we often refer to
as the “Minority Population” will become
the majority in our major urban markets.
This will be especially true
of African Americans,
Hispanics
and Asians.
Multicultural Marketing
    Offers Many Opportunities

   By 2010, today’s minorities are projected to make up a
    majority of the populations of California, Florida and
    Texas.
   In some of the nations largest markets such as New York,
    Washington, Los Angeles and Atlanta more than half the
    residents are non-white, and in some cases up to 70% of
    these populations will be multicultural.
   The US government announced in January 2003 that the
    Hispanic population has become the major minority
    totaling 36.8 million individuals.
Ethnic Markets are growing

                      70
                      60

                      50
Population in Mill.




                                                                  1980
                      40                                          1990
                                                                  2007
                      30
                                                                  2020
                      20

                      10
                       0
                           African Americans   Hispanic   Asian
Hispanic Population
   Hispanic Population reached 45.5 million in 2008,
    15% of the total US population.
   The US is now the 5th largest Hispanic population
    in the world.
   The Hispanic population in the US surpasses the
    entire population of Canada.
   The Hispanic population in the US has increased
    59.1% since 1990.
   The Hispanic population is made up of people that
    come from over 20 different countries to the US.
Hispanic Population
There are no Hispanics in Latin America. They are
either Colombian, Venezuelan, Mexican, etc. Here in
this country we lump people from Latin American and
Spanish heritage under the Hispanic umbrella
classification. Hispanic is not a race, although many
Hispanics do exhibit mixed race characteristics and in
an effort to classify them into race categories some
have mistakenly used the term as a race in the
marketing nomenclature. Hispanic is not a race, it is an
ethnic classification.
Hispanic Population by
             Region
              2008
50
45
40
35                                        Hispanic %
30
25                                        Non-Hispanic
                                          White %
20
15
10
 5
 0
     Northeast   Midwest   South   West
Origin of the US Hispanic
       Population

      5%4%2%

                     Mexico
14%                  Puerto Rico
                     Cuban
                     Other
3%             54%   Central America
                     South America
                     Dominican Republic
 18%
Hispanic Culture
   Hispanic people have been in this country for a
very long time. The earliest settlement in North
America was in St. Augustine, Florida by people from
Spain. The great majority of Hispanics come here for
economic reasons. Some, like most Cubans, came to
the US to escape communism. Unlike other
immigrants from Europe, few Hispanics immigrate for
religious reasons. The difference in the factors that
motivate immigration create a very different mindset
among US Hispanics.
Hispanic Culture
   Physical contact is very important.
   Personal space tends to be closer.
   Hispanics are family oriented.
   Appearance is extremely important to Latinos.
   Hispanics are more spiritual in nature.
   Hispanic homes are more decorative.
   Hispanics feel ‘Brand Name’ and ‘Made in the USA’ means high
    quality.
Hispanic Acculturation

    There are diverse indicators of acculturation, the
     most common ones being:
    Language usage
    Media behavior
    Ties to people in country of origin
    Length of US residency
    Income and Education Levels
    Value expressions
    Interpersonal network composition
African American
              Population
   The African American population reached 40.2 million in
    2008, 13.6% of the total US population.
   Between 2002 & 2020 their growth rate is projected to be
    1.3% a year and by 2020 make up 17.2% of our total
    population 39% of African American’s live in suburbs and
    nearly three-tenths of households are middle and upper
    class.
   African American’s gravitate towards products that are
    seen as reflecting their sense of community, embracing
    their values and supporting their goals.
   More than 70% of African American’s read community-
    based news and publications.
Asian Population
   The Asian Population reached 15.5 million in 2008. 5.1%
    of the total US population.
   Between 2002 & 2020 their growth rate is projected to be
    5.2% a year and by 2020 make up 10.2% of our total
    population.
          *The Fastest Growing group by percent.
   Over 7 Million Asians speak their native language at
    home.
   88% of this group are either foreign-born or have at least
    one foreign-born parent.
Asian Population Origin

       12%
                   30%
 9%                      Chinese
                         Filipino
                         Korean
                         Other
13%                      Vietnamese
                         Asian Indian
                         Japanese
                   14%
      9%
             13%
Future purchasing power is rapidly
  increasing for the Multicultural
            population
Multicultural
Purchasing Power
           2008           2012 projections
 African
           $913 billion   $1.2 trillion
American
Hispanic   $870 billion   $1.3 billion
  Asian
           $509 billion   $752 billion
American
 Native
           $61.8 billion $84.6 billion
American
Projected Minority Purchasing
                Power
             2000 to 2045
    Trillions of dollars with year 2000
5               dollar value
                                             By 2045 Minority buying
                                              power may reach 4.3
4                                             trillion US Dollars.
                                             Minority Populations may
3                                             contribute 44%, or as
                                              much as 70% of the total
                                              increase in buying power
2                                             from 2000-2045.
                                              (This percentage depends
1                                             on the proportional
                                              increase or decrease in
                                              income disparity).
0
    2000 2010 2020 2030 2045
Hispanic Purchasing
              Power
   Hispanic Population reached 45.5 million in 2008, 15% of
    the total US population.
   Total consumer spending by Hispanics was $870 billion
    for 2008.
   Between 2002 & 2020 their growth rate is projected to be
    2.8% a year and by 2020 make up 18.9% of our total
    population.
   Projected income growth per households will be 4.8% per
    year and personal consumption spending will average
    9.1% growth through the year 2020.
   Hispanics will outpace the national average through the
    year 2020.
African American
          Purchasing Power
   Total consumer spending by this group was $913 billion
    for 2008.
   70% of African American’s ages 16-24 will “spend more
    to get more.”
   This group puts a high value on elegance, self image, style
    and intellect.
   African American’s comprise as much as 25% of all movie
    going audiences; 30% of active footwear consumers; and
    31% of soft drink consumers.
Asian Purchasing Power

   Annual median income for this group is $52,500.
   Total consumer spending by this group was $509 billion
    for 2008.
   87% of this group who are over 25 are high school
    graduates, 48% have a bachelors degree and 16% have
    achieved an advanced degree (e.g master’s, Ph.D., M.D.,
    or J.D.) The Highest Education Level by percent .
   Home ownership for this group is upwards of 64%.
Where will this Purchasing
           power go?

   Are you trying to reach these markets?
   Are you trying to increase your sales while keeping your
    costs down?
   If your answer is yes, then your answer is E-Tech.
One Size Fits All, Or Does It?
Marketing to the ethnic communities sometimes means
going against conventional wisdom.
   Western cultures view the color white as purity while some
    Asian cultures associate white with death.
   The color red in some Asian cultures is considered lucky,
    western cultures see it as a symbol of anger or passion.
   Orange is considered very neutral and accepted by all Asian
    communities.
Appreciate Diversity
   Become familiar with the culture you are trying to reach.
   Acknowledge the wide variety of groups within the
    Hispanic and Asian communities.
   Even within the same cultural group there are differences.
   Country of Origin may not necessarily be the same as
    ethnic origin.
Appreciate The Groups
           Within

There is very little in common among many
of
the sub-groups. Even language can drastically
vary. Many marketing mistakes have
occurred from the assumption that all
Hispanics are alike. We often think that the
cultural traits of an individual from Mexico
would be equal to that of one from Cuba. Yet
Mexican culture is very different from the rest
of Latin America.
Are the methods you are using to
target multicultural markets delivering
         the results you want ?
 Geo coding, census data and surname tables
  may cause poor results and response rates

 These methods can cause inaccurate Ethnic,
   Language and Religious identification

  But Wait…. There is one product
 that out performs these methods to
     better identify your market!
Over 177 Ethnicities & 12 Major Religions

                       Are waiting for you to contact them
                       How are you going to reach them?
has developed “E-Tech”

Which identifies Ethnicity, Hispanic
 Country of Origin, Religion and
      Language Preference.
                  Preference
is a business solutions provider that
enables you to identify the Ethnicity, Religion and
Language Preference of any individual on any
database you may be using.




                     Your data
E-Tech enables you to identify Ethnicity,
Religion and Language Preferences of
any individual...




  Your data   +
...on any database you may be using.




Your data   +           =   Your opportunity
Multicultural Marketing Is An
         Opportunity
E-Tech enables you to seize this opportunity by accurately identifying
        African Americans                       Hispanics




            Asians                      And 170 + other groups
E-Tech also enables you to find
the fast growing ethnic family
           markets
Why use E-TECH?
E-Tech provides market insights that help you gain
vital intelligence about your markets and customers.
Ethnic Technologies staff has researched ethnicity,
religions and languages all over the world.
Our History
   Ethnic Technologies was formed in 1997, by two
    companies. One possessed the largest body of ethnic
    research dating back to 1958, while the other brought a
    fresh approach and research of its own. From this E-Tech
    was born.
   Ongoing research takes E-Tech a step ahead of any other
    approach.
The E-Tech Targeting System
         Synopsis
   Unique first name files
   Unique surname files
   Non-unique first name files
   Unique middle name files
   A series of two (2) to six (6) character prefix rule
    files
   A series of three (3) to six (6) character suffix rule
    files
System Synopsis (cont.)

   Codes to attach to a name record which identify
    ethnicity, religion and language spoken.
   Geocentric reference tables.
   Programs that apply the above to lists and
    databases.
   Full documentation and support including a users
    group.
Steps in Assigning Ethnicity
Why the addition of middle
               names?
   Research has shown that there are names common to two or more
    ethnic groups. This is where the middle name, when available, is
    used as a tie breaker.
   Middle Names are also used to define different religions within an
    ethnic group. Ex. Hindu or Sikh
   John Smith could be English or African American depending on his
    geographic location. If his full name was John Big Eagle Smith he
    would be coded as Native American regardless of his geographic
    location.
   Peter Yu could be either Korean or Chinese. Peter Mei Yu would
    be coded Chinese and Peter Hak Yu would be coded Korean.
Language Preference

• In marketing we often wind up sending the right message to
  the wrong audience or we reach the right audience but in the
  wrong language.
• Their Language Preference is the language that they both speak
  and think in.
• If possible, you want each mail piece to be read and considered
  in the language the consumer thinks in.
What Language Does Pablo
         Prefer?
Pablo thinks and speaks
Language Preference Influences
     Consumer Spending

   A recent survey stated that more than half (56%) of
    Hispanic Consumers are Spanish Dominant, preferring
    Spanish for all communications. They have a strong cultural
    identity and desire to protect it.

   E-Tech’s language preference identification methods
    enable you to identify these individuals with unmatched
    accuracy.
Languages Spoken at Home
    in U.S. (in millions)
                                        28.1
                                               Polish
                                               Russian
                                               Korean
                                               Italian
                                               Vietnamese
                                               Tagalog
                                               German
                                               French
              1   1   1.2 1.4 1.6   2
0.7 0.7 0.9                                    Chinese
                                               Spanish
Does this woman speak Hindu or Urdu?



                 The E-Tech System offers in
                  language selection
                 It accurately predicts whether or
                  not an individual speaks and
                  thinks in their language of choice
How do we accomplish
              this?
   First, by identifying unique first names.
    – E-Tech has the worlds largest body of research on this.
   Second, by matching unique surnames to first
    names which identify language preference.




    For example: E-Tech will say Marisol probably
    speaks and thinks in Spanish whether or not her
    last name is Lopez or Koslowski.
Translation vs. Transliteration

  Language marketing is not simple, for example:

The ad campaign “Got Milk?” was launched in a Spanish
version and translated to “¿Tiene Leche?” and was roughly
translated as “Are you breast-feeding?” The campaign
producer at the time had a limited grasp of the Hispanic
Culture. After rethinking their approach the ad read “¿Y usted,
les dio suficiente leche hoy?”
          (Have you given them enough milk today?)
Today’s Most Powerful Ethnic
   Marketing Tool Just Got Stronger
      Announcing Version 7.1

E-Tech 7.1 adds unprecedented breadth and depth to
your ethnic, religious and spoken language marketing
capabilities. Now you can expect an 92% to 96%
match rate with up to of 95% accuracy, and dig
deeper into specific markets with more unique first
names, unique middle names and surnames.
The E-Tech 7.1 system
               2009
   Over 175 Ethnic groups
   Over 164,625 first names
   Over 85,735 ethnic unique first names
   Over 858,750 ethnic unique surnames
   Over 330 ethnic unique middle names
   Over 3,475 expert system rules
   Over 80 Language groups
   21 Hispanic Country of Origin subsets
   12 Religion groups
Multi-Ethnic Surname Rules
   In Version 7.1, E-Tech addressed the many requests
    to solve the Non-Unique Surname Name phenomena.
   E-Tech has over 2,495 of these names in their tables.
    For example, the surname LEE if not identified by
    first name they can be English, African American,
    Chinese or Korean. E-Tech is able to identify the
    dominant ethnicity within a Zip+4 (ENA),
   E-Tech can now identify these individuals by their
    correct ethnicity.
E-Tech Version 7.1 Facts
• Increased Accuracy
• More Information on recently relocated households
• Increased Enhanced Neighborhood Analytics (ENA)
• More African American individuals
• More Hispanic individuals
• A significant increase in Spanish language
    identification
•   Match rates as high as 96%
E-Tech Version 7.1 Facts                                 (cont.)



    The dramatic increases in E-Tech Version 7.1
    are the results of two main efforts:
   Names Research - Leading name research efforts has been
    a key strength of E-Tech for more than 30 years. E-Tech
    Version 7.1 now incorporates 16% more first names and
    32% more surnames than E-Tech Version 7.0.
   Enhanced Neighborhood Analytics (ENA) – The
    incorporation of ENA technology in E-Tech Version 7.1
    establishes a new and unprecedented level of granularity
    and completeness in the Ethnic marketing industry.
Assimilation Elements
   Assimilation is a level in which a Hispanic or Asian individual
    has adapted to our language and way of living. Ethnicity,
    language preference, education, income, socioeconomic
    status, dwelling unit size and enhanced neighborhood analytics
    are used as variables along with our expert system rules to
    match a Hispanic or Asian individual with one of our
    assimilation index codes. With each level of assimilation the
    individuals spending habits, socioeconomic status,
    communication preference and other lifestyle characteristics
    differ.

   Ethnic Technologies has done extensive research into these
    important cultural traits and incorporated assimilation indexes
    into a premium additional module that compliments their core
    E-Tech ethnic enhancement product.
Assimilation Elements
Four levels of Hispanic and Asian Assimilation
   available from E-Tech.




•   Assimilated, Speaks and Understands only the Prevailing Culture
    Language. (English Speaking Only)

•   Bilingual, Speaks Primarily the Prevailing Culture Language and still
    Understands Native Language. (Bilingual prefers English)

•   Bilingual, Speaks Primarily Native Language and Understands
    Prevailing Culture Language. (Bilingual prefers Native Language)

•   Unassimilated, Speaks and Understands only the Native
           Language. (Native Language speaking only)
E-Tech Version 7.1
 E-TECH Version 7.1 incorporates the following 21
    Countries of Origin selects for the Hispanic
    community: Mexico, Puerto Rico, Cuba, Brazil, Spain,
    El Salvador, the Dominican Republic, Columbia,
    Guatemala, Honduras, Ecuador, Peru, Panama,
    Argentina, Costa Rica, Venezuela, Bolivia, Nicaragua,
    Chile, Paraguay and Uruguay.
   Our research team has removed the errors found in the
    census data that is used by the other systems offering
    the similar segmentations.
Why the Addition of Hispanic
    Country of Origin?

Research has shown us that diversity also
exists within the Hispanic community.
From different buying habits to different
dialects within the Spanish language each
deserves a unique approach tailored to their
specific needs. The cultural identity and
purchasing trends exhibited by a family
from Cuba are different than those from a
family from Mexico.
Eliminate Error in
      Geographic Targeting

   E-Tech’s Team removes the error in the census
    data their competitors use.
   Backed by years of exhaustive research and smart
    programming methodologies, E-Tech is by far the
    most accurate and rigorous multicultural marketing
    tool available anywhere.
7.1 Higher Accuracy,
              Lower Cost
 E-Tech 7.1 applies algorithms at a Zip+4
  level resulting in greater accuracy
 E-Tech can identify consumer characteristics
 E-Tech 7.1 increases accuracy by retaining
  only those names that “most likely are” within
  your profile
E-Tech's 177 Ethnic Groups and 12
Major Religions can be accessed in
             five ways
   Via The EthniCenter Database
    – Our own multi-sourced compiled database
   Via the many Consumer and Business lists that
    use our system
   Encode your data with E-Tech
    – We currently run an 90% - 96% match rate
   E-Tech’s In House EthniCenter Database
   License the E-Tech expert software system
    – Available in Main Frame, Server and PC versions
Successful Uses for E-Tech Data
    Credit Card Offers
    Affinity Programs
    Fundraising
    Home Mortgage Offers
    Automotive Offers
    Retail Services
    Insurance Offers
    Long Distance
    Cable or Satellite TV Offers
    Political Campaigns
    Health Care and Pharmaceuticals
Product Developments for
                 2009
   Available now EMS E-Tech’s micro geographic
    propensity and analytical data segmentation.
   Available now E-Tech’s Emprix enhanced master
    files and email files.
   Available now EthniBase E-Tech’s complete data
    management software package.
   Available now E-Tech’s Prizm enhanced master
    files and email files.
   Available now E-Techs’ Assimilation Elements.
EMS
EMS, E-Tech’s micro geographic propensity and
        analytical data segmentation product.

E-Tech has developed data market analysis services
designed to give marketers in-depth and up-to-date market
intelligence. E-Tech's data analysis services encompass
the creation of predictive models which can be used to
indicate acculturation level, credit worthiness, lifestyles,
and purchasing behavior.
.
EMS               (cont.)


• EMS, data analysis reports are generated from our 112 million
  EMS
household enriched database featuring demographic and
psychographic variables including E-Tech's proprietary gender,
religion, language, and country of origin encoding.

•E-Tech's data analysis reports are driven by real-time data
reflecting over 95% of the US households thus providing highly
reliable market metric indicators.

•Our customizable reports are available on a census tract, zip
code, MSA, and county level featuring demographic and
psychographic data elements.
EthniCenter Financials
   E-Tech’s Identification System provides:
    – Language
    – Media and cultural affinities
    – Competitive differentiation
    – Descriptive segmentation
   EthniCenter Financials provides
    – Predictive segmentation
    – Product-specific targeting
    – Behavior-specific targeting
    – New ways to analyze your market
Customers at Risk of Switching
                how different they are?
35%

30%

25%
                                                                   African American
20%
                                                                   Asian American
                                                                   Hispanic
15%
                                                                   Other
10%

5%

0%
                         Higly Likely To Switch

 •African American’s are at higher risk of switching: every third of the African
 American customers belongs to most and highly risky switch segments
 •On the opposite Hispanics are the most loyal customers: only every tenth from
 the Hispanic group belongs to the most and highly risky switch segments
EthniCenter Financials determines targeting for banking,
insurance, and investment products based on current buyer
                          profile.
                   Hispanic Households

                                 Life Insurance        Tier 1 Prospects        Tier 2 Prospects

   Term Life Insurance                                              783,133            1,209,142

     Term Life over $200K                                           141,392              997,869

     Term Life under $40K                                           617,865            2,072,742

                   Long Term Care / Health Insurance

   Individual Health Insurance                                      427,779            1,584,719

   Long Term Care Insurance                                         934,856            1,936,535

   Medicare/Medicaid Supplemental Health Ins.                      1,121,603                  NA

                                 Investments

   Annuities                                                        291,234            1,366,096

   Bond Mutual Funds                                                250,600              639,851

   Stock Mutual Funds                                              1,182,965           1,300,200

   529 Plans                                                     410,975             765,992
Database Modeling

   Using E-Tech to enhance your database helps you
    to identify the ethnicity, language spoken and
    religion of the individuals on your files.

   You will be acquainted with your customers
    before they are acquainted with you.
Modeling Advantages
   Tailor your campaigns and offers to meet specific
    needs and lifestyles

   Create more comfort with your product or offer

   Create more response for your product or offer

   Higher probability of accepting your offer

   “Smart Mailing” saves money
Challenge Guarantee
       We are the Originators and Developers of
       Ethnic, Religious, and Language
       Identification Target Marketing.

       We back up our claims of being the most
       accurate and rigorous list segmentation
       available anywhere in the world today, with
       our CHALLENGE GUARANTEE!

       We continually welcome any challenge for
       benchmark testing of our ethnic products and
       services against anyone claiming to provide
       similar offerings, services or products based
       on the fact that we consistently achieve the
       greatest results and returns leading the
       industry with upwards of 90% accuracy.
Keep Up With the Future
   Ethnic Technologies’ full time, in-house ongoing
    research allows you to keep pace with the future as it
    arrives.

   Becoming an E-Tech user gives you an active role in
    shaping this future.
E-Tech Knows Who They Are
Before you try to
contact them
Contact Us
        Call

      866-333-8324
     Info@ethniclist.com
      Or visit our web site @

www.ethnictechnologies.com
2009 Product Line




E-Tech’s Gender Enhancement


            Product from
2009 Product Line




E-Tech’s Canadian database from
2009 Product Line




E-Tech’s Family database from
2009 Product Line
       E-Tech Mapping
                   and
  E-Tech Powered MicroBuildHE
E-Tech’s Geo-spatial and Demographic data


                                   mining
               solution from
2009 Product Line
    E-Tech Express

E-Tech’s Demographic data append and
   address standardization product
                from
E-Tech’s data cards can be
       found at the sites listed
            below
 www.ethnictechnologies.com
 www.srds.com
 www.nextmark.com
 www.minokc.com
Ethnic Technologies, LLC
is a team of people committed to:
   Providing the world’s finest ethnic, religious and
    language preference targeting system.
   Bringing together with sensitivity, targeted groups
    and those with messages geared towards them.
   Striving to improve by listening to those who use
    our work.
   Finding practical solutions to nearly impossible
    tasks.

           1-866-333-8324
Copyright 5/26/2009
Ethnic Technologies LLC
600 Huyler Street
South Hackensack NJ 07606




Credits:
    C.M. Kennedy
    G.C. Holste
    T.J. Lindsay
    G.R. Nelson

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Ethnic Technologies 7.1

  • 1. Sharpen Your Insight Reach Ethnic and Religious Markets with upwards of 90% Accuracy
  • 3. America has always been a country of multiple heritages.
  • 4. More significantly, we see each group choosing to maintain and preserve their unique values.
  • 5. Their preferences and family values are shaped by their culture, social structure and political climate.
  • 6. Whether from Ancestral Immigration or New Citizenship Every One has an Ethnic Origin
  • 7. What is Ethnicity?  Ethnicity is an individuals identity with or membership in a particular racial or cultural group.  Many ethnic and religious groups in the United States maintain a strong cultural identity. Immigrants are often attracted to communities from their own ethnicity, communities in which many traditional cultural features are maintained.  An individuals ethnicity is not in all circumstances related to ones “Country of Origin”. Deepak Banerjee may have been born in England and then came to our country, but his ethnicity is Indian and his religion is Hindu.
  • 8. Melting Pot or Salad Bowl? Conventional wisdom says that America is a melting pot of many different cultures. Try mixing up six different cheeses in a melting pot then try to find the different taste values of each. It is very difficult to do. The same applies to identifying the different cultures in our nation. A better approach is to see the diversity in America as a mixed salad, where each different ingredient can be identified. This method, if used properly applies to the many ethnicities and different cultures in our nation and each can be identified.
  • 9. America in 2010 - what we often refer to as the “Minority Population” will become the majority in our major urban markets.
  • 10. This will be especially true of African Americans, Hispanics and Asians.
  • 11. Multicultural Marketing Offers Many Opportunities  By 2010, today’s minorities are projected to make up a majority of the populations of California, Florida and Texas.  In some of the nations largest markets such as New York, Washington, Los Angeles and Atlanta more than half the residents are non-white, and in some cases up to 70% of these populations will be multicultural.  The US government announced in January 2003 that the Hispanic population has become the major minority totaling 36.8 million individuals.
  • 12. Ethnic Markets are growing 70 60 50 Population in Mill. 1980 40 1990 2007 30 2020 20 10 0 African Americans Hispanic Asian
  • 13. Hispanic Population  Hispanic Population reached 45.5 million in 2008, 15% of the total US population.  The US is now the 5th largest Hispanic population in the world.  The Hispanic population in the US surpasses the entire population of Canada.  The Hispanic population in the US has increased 59.1% since 1990.  The Hispanic population is made up of people that come from over 20 different countries to the US.
  • 14. Hispanic Population There are no Hispanics in Latin America. They are either Colombian, Venezuelan, Mexican, etc. Here in this country we lump people from Latin American and Spanish heritage under the Hispanic umbrella classification. Hispanic is not a race, although many Hispanics do exhibit mixed race characteristics and in an effort to classify them into race categories some have mistakenly used the term as a race in the marketing nomenclature. Hispanic is not a race, it is an ethnic classification.
  • 15. Hispanic Population by Region 2008 50 45 40 35 Hispanic % 30 25 Non-Hispanic White % 20 15 10 5 0 Northeast Midwest South West
  • 16. Origin of the US Hispanic Population 5%4%2% Mexico 14% Puerto Rico Cuban Other 3% 54% Central America South America Dominican Republic 18%
  • 17.
  • 18. Hispanic Culture Hispanic people have been in this country for a very long time. The earliest settlement in North America was in St. Augustine, Florida by people from Spain. The great majority of Hispanics come here for economic reasons. Some, like most Cubans, came to the US to escape communism. Unlike other immigrants from Europe, few Hispanics immigrate for religious reasons. The difference in the factors that motivate immigration create a very different mindset among US Hispanics.
  • 19. Hispanic Culture  Physical contact is very important.  Personal space tends to be closer.  Hispanics are family oriented.  Appearance is extremely important to Latinos.  Hispanics are more spiritual in nature.  Hispanic homes are more decorative.  Hispanics feel ‘Brand Name’ and ‘Made in the USA’ means high quality.
  • 20. Hispanic Acculturation There are diverse indicators of acculturation, the most common ones being:  Language usage  Media behavior  Ties to people in country of origin  Length of US residency  Income and Education Levels  Value expressions  Interpersonal network composition
  • 21. African American Population  The African American population reached 40.2 million in 2008, 13.6% of the total US population.  Between 2002 & 2020 their growth rate is projected to be 1.3% a year and by 2020 make up 17.2% of our total population 39% of African American’s live in suburbs and nearly three-tenths of households are middle and upper class.  African American’s gravitate towards products that are seen as reflecting their sense of community, embracing their values and supporting their goals.  More than 70% of African American’s read community- based news and publications.
  • 22. Asian Population  The Asian Population reached 15.5 million in 2008. 5.1% of the total US population.  Between 2002 & 2020 their growth rate is projected to be 5.2% a year and by 2020 make up 10.2% of our total population. *The Fastest Growing group by percent.  Over 7 Million Asians speak their native language at home.  88% of this group are either foreign-born or have at least one foreign-born parent.
  • 23. Asian Population Origin 12% 30% 9% Chinese Filipino Korean Other 13% Vietnamese Asian Indian Japanese 14% 9% 13%
  • 24. Future purchasing power is rapidly increasing for the Multicultural population
  • 25. Multicultural Purchasing Power 2008 2012 projections African $913 billion $1.2 trillion American Hispanic $870 billion $1.3 billion Asian $509 billion $752 billion American Native $61.8 billion $84.6 billion American
  • 26. Projected Minority Purchasing Power 2000 to 2045 Trillions of dollars with year 2000 5 dollar value  By 2045 Minority buying power may reach 4.3 4 trillion US Dollars.  Minority Populations may 3 contribute 44%, or as much as 70% of the total increase in buying power 2 from 2000-2045. (This percentage depends 1 on the proportional increase or decrease in income disparity). 0 2000 2010 2020 2030 2045
  • 27. Hispanic Purchasing Power  Hispanic Population reached 45.5 million in 2008, 15% of the total US population.  Total consumer spending by Hispanics was $870 billion for 2008.  Between 2002 & 2020 their growth rate is projected to be 2.8% a year and by 2020 make up 18.9% of our total population.  Projected income growth per households will be 4.8% per year and personal consumption spending will average 9.1% growth through the year 2020.  Hispanics will outpace the national average through the year 2020.
  • 28. African American Purchasing Power  Total consumer spending by this group was $913 billion for 2008.  70% of African American’s ages 16-24 will “spend more to get more.”  This group puts a high value on elegance, self image, style and intellect.  African American’s comprise as much as 25% of all movie going audiences; 30% of active footwear consumers; and 31% of soft drink consumers.
  • 29. Asian Purchasing Power  Annual median income for this group is $52,500.  Total consumer spending by this group was $509 billion for 2008.  87% of this group who are over 25 are high school graduates, 48% have a bachelors degree and 16% have achieved an advanced degree (e.g master’s, Ph.D., M.D., or J.D.) The Highest Education Level by percent .  Home ownership for this group is upwards of 64%.
  • 30. Where will this Purchasing power go?  Are you trying to reach these markets?  Are you trying to increase your sales while keeping your costs down?  If your answer is yes, then your answer is E-Tech.
  • 31. One Size Fits All, Or Does It? Marketing to the ethnic communities sometimes means going against conventional wisdom.  Western cultures view the color white as purity while some Asian cultures associate white with death.  The color red in some Asian cultures is considered lucky, western cultures see it as a symbol of anger or passion.  Orange is considered very neutral and accepted by all Asian communities.
  • 32. Appreciate Diversity  Become familiar with the culture you are trying to reach.  Acknowledge the wide variety of groups within the Hispanic and Asian communities.  Even within the same cultural group there are differences.  Country of Origin may not necessarily be the same as ethnic origin.
  • 33. Appreciate The Groups Within There is very little in common among many of the sub-groups. Even language can drastically vary. Many marketing mistakes have occurred from the assumption that all Hispanics are alike. We often think that the cultural traits of an individual from Mexico would be equal to that of one from Cuba. Yet Mexican culture is very different from the rest of Latin America.
  • 34. Are the methods you are using to target multicultural markets delivering the results you want ? Geo coding, census data and surname tables may cause poor results and response rates These methods can cause inaccurate Ethnic, Language and Religious identification But Wait…. There is one product that out performs these methods to better identify your market!
  • 35. Over 177 Ethnicities & 12 Major Religions Are waiting for you to contact them How are you going to reach them?
  • 36. has developed “E-Tech” Which identifies Ethnicity, Hispanic Country of Origin, Religion and Language Preference. Preference
  • 37. is a business solutions provider that enables you to identify the Ethnicity, Religion and Language Preference of any individual on any database you may be using. Your data
  • 38. E-Tech enables you to identify Ethnicity, Religion and Language Preferences of any individual... Your data +
  • 39. ...on any database you may be using. Your data + = Your opportunity
  • 40. Multicultural Marketing Is An Opportunity E-Tech enables you to seize this opportunity by accurately identifying African Americans Hispanics Asians And 170 + other groups
  • 41. E-Tech also enables you to find the fast growing ethnic family markets
  • 42. Why use E-TECH? E-Tech provides market insights that help you gain vital intelligence about your markets and customers. Ethnic Technologies staff has researched ethnicity, religions and languages all over the world.
  • 43. Our History  Ethnic Technologies was formed in 1997, by two companies. One possessed the largest body of ethnic research dating back to 1958, while the other brought a fresh approach and research of its own. From this E-Tech was born.  Ongoing research takes E-Tech a step ahead of any other approach.
  • 44. The E-Tech Targeting System Synopsis  Unique first name files  Unique surname files  Non-unique first name files  Unique middle name files  A series of two (2) to six (6) character prefix rule files  A series of three (3) to six (6) character suffix rule files
  • 45. System Synopsis (cont.)  Codes to attach to a name record which identify ethnicity, religion and language spoken.  Geocentric reference tables.  Programs that apply the above to lists and databases.  Full documentation and support including a users group.
  • 46. Steps in Assigning Ethnicity
  • 47. Why the addition of middle names?  Research has shown that there are names common to two or more ethnic groups. This is where the middle name, when available, is used as a tie breaker.  Middle Names are also used to define different religions within an ethnic group. Ex. Hindu or Sikh  John Smith could be English or African American depending on his geographic location. If his full name was John Big Eagle Smith he would be coded as Native American regardless of his geographic location.  Peter Yu could be either Korean or Chinese. Peter Mei Yu would be coded Chinese and Peter Hak Yu would be coded Korean.
  • 48. Language Preference • In marketing we often wind up sending the right message to the wrong audience or we reach the right audience but in the wrong language. • Their Language Preference is the language that they both speak and think in. • If possible, you want each mail piece to be read and considered in the language the consumer thinks in.
  • 49. What Language Does Pablo Prefer?
  • 51. Language Preference Influences Consumer Spending  A recent survey stated that more than half (56%) of Hispanic Consumers are Spanish Dominant, preferring Spanish for all communications. They have a strong cultural identity and desire to protect it.  E-Tech’s language preference identification methods enable you to identify these individuals with unmatched accuracy.
  • 52. Languages Spoken at Home in U.S. (in millions) 28.1 Polish Russian Korean Italian Vietnamese Tagalog German French 1 1 1.2 1.4 1.6 2 0.7 0.7 0.9 Chinese Spanish
  • 53. Does this woman speak Hindu or Urdu?  The E-Tech System offers in language selection  It accurately predicts whether or not an individual speaks and thinks in their language of choice
  • 54. How do we accomplish this?  First, by identifying unique first names. – E-Tech has the worlds largest body of research on this.  Second, by matching unique surnames to first names which identify language preference. For example: E-Tech will say Marisol probably speaks and thinks in Spanish whether or not her last name is Lopez or Koslowski.
  • 55. Translation vs. Transliteration Language marketing is not simple, for example: The ad campaign “Got Milk?” was launched in a Spanish version and translated to “¿Tiene Leche?” and was roughly translated as “Are you breast-feeding?” The campaign producer at the time had a limited grasp of the Hispanic Culture. After rethinking their approach the ad read “¿Y usted, les dio suficiente leche hoy?” (Have you given them enough milk today?)
  • 56. Today’s Most Powerful Ethnic Marketing Tool Just Got Stronger Announcing Version 7.1 E-Tech 7.1 adds unprecedented breadth and depth to your ethnic, religious and spoken language marketing capabilities. Now you can expect an 92% to 96% match rate with up to of 95% accuracy, and dig deeper into specific markets with more unique first names, unique middle names and surnames.
  • 57. The E-Tech 7.1 system 2009  Over 175 Ethnic groups  Over 164,625 first names  Over 85,735 ethnic unique first names  Over 858,750 ethnic unique surnames  Over 330 ethnic unique middle names  Over 3,475 expert system rules  Over 80 Language groups  21 Hispanic Country of Origin subsets  12 Religion groups
  • 58. Multi-Ethnic Surname Rules  In Version 7.1, E-Tech addressed the many requests to solve the Non-Unique Surname Name phenomena.  E-Tech has over 2,495 of these names in their tables. For example, the surname LEE if not identified by first name they can be English, African American, Chinese or Korean. E-Tech is able to identify the dominant ethnicity within a Zip+4 (ENA),  E-Tech can now identify these individuals by their correct ethnicity.
  • 59.
  • 60. E-Tech Version 7.1 Facts • Increased Accuracy • More Information on recently relocated households • Increased Enhanced Neighborhood Analytics (ENA) • More African American individuals • More Hispanic individuals • A significant increase in Spanish language identification • Match rates as high as 96%
  • 61. E-Tech Version 7.1 Facts (cont.) The dramatic increases in E-Tech Version 7.1 are the results of two main efforts:  Names Research - Leading name research efforts has been a key strength of E-Tech for more than 30 years. E-Tech Version 7.1 now incorporates 16% more first names and 32% more surnames than E-Tech Version 7.0.  Enhanced Neighborhood Analytics (ENA) – The incorporation of ENA technology in E-Tech Version 7.1 establishes a new and unprecedented level of granularity and completeness in the Ethnic marketing industry.
  • 62. Assimilation Elements  Assimilation is a level in which a Hispanic or Asian individual has adapted to our language and way of living. Ethnicity, language preference, education, income, socioeconomic status, dwelling unit size and enhanced neighborhood analytics are used as variables along with our expert system rules to match a Hispanic or Asian individual with one of our assimilation index codes. With each level of assimilation the individuals spending habits, socioeconomic status, communication preference and other lifestyle characteristics differ.  Ethnic Technologies has done extensive research into these important cultural traits and incorporated assimilation indexes into a premium additional module that compliments their core E-Tech ethnic enhancement product.
  • 63. Assimilation Elements Four levels of Hispanic and Asian Assimilation available from E-Tech. • Assimilated, Speaks and Understands only the Prevailing Culture Language. (English Speaking Only) • Bilingual, Speaks Primarily the Prevailing Culture Language and still Understands Native Language. (Bilingual prefers English) • Bilingual, Speaks Primarily Native Language and Understands Prevailing Culture Language. (Bilingual prefers Native Language) • Unassimilated, Speaks and Understands only the Native Language. (Native Language speaking only)
  • 64. E-Tech Version 7.1  E-TECH Version 7.1 incorporates the following 21 Countries of Origin selects for the Hispanic community: Mexico, Puerto Rico, Cuba, Brazil, Spain, El Salvador, the Dominican Republic, Columbia, Guatemala, Honduras, Ecuador, Peru, Panama, Argentina, Costa Rica, Venezuela, Bolivia, Nicaragua, Chile, Paraguay and Uruguay.  Our research team has removed the errors found in the census data that is used by the other systems offering the similar segmentations.
  • 65. Why the Addition of Hispanic Country of Origin? Research has shown us that diversity also exists within the Hispanic community. From different buying habits to different dialects within the Spanish language each deserves a unique approach tailored to their specific needs. The cultural identity and purchasing trends exhibited by a family from Cuba are different than those from a family from Mexico.
  • 66. Eliminate Error in Geographic Targeting  E-Tech’s Team removes the error in the census data their competitors use.  Backed by years of exhaustive research and smart programming methodologies, E-Tech is by far the most accurate and rigorous multicultural marketing tool available anywhere.
  • 67. 7.1 Higher Accuracy, Lower Cost  E-Tech 7.1 applies algorithms at a Zip+4 level resulting in greater accuracy  E-Tech can identify consumer characteristics  E-Tech 7.1 increases accuracy by retaining only those names that “most likely are” within your profile
  • 68. E-Tech's 177 Ethnic Groups and 12 Major Religions can be accessed in five ways  Via The EthniCenter Database – Our own multi-sourced compiled database  Via the many Consumer and Business lists that use our system  Encode your data with E-Tech – We currently run an 90% - 96% match rate  E-Tech’s In House EthniCenter Database  License the E-Tech expert software system – Available in Main Frame, Server and PC versions
  • 69. Successful Uses for E-Tech Data  Credit Card Offers  Affinity Programs  Fundraising  Home Mortgage Offers  Automotive Offers  Retail Services  Insurance Offers  Long Distance  Cable or Satellite TV Offers  Political Campaigns  Health Care and Pharmaceuticals
  • 70. Product Developments for 2009  Available now EMS E-Tech’s micro geographic propensity and analytical data segmentation.  Available now E-Tech’s Emprix enhanced master files and email files.  Available now EthniBase E-Tech’s complete data management software package.  Available now E-Tech’s Prizm enhanced master files and email files.  Available now E-Techs’ Assimilation Elements.
  • 71. EMS EMS, E-Tech’s micro geographic propensity and analytical data segmentation product. E-Tech has developed data market analysis services designed to give marketers in-depth and up-to-date market intelligence. E-Tech's data analysis services encompass the creation of predictive models which can be used to indicate acculturation level, credit worthiness, lifestyles, and purchasing behavior. .
  • 72. EMS (cont.) • EMS, data analysis reports are generated from our 112 million EMS household enriched database featuring demographic and psychographic variables including E-Tech's proprietary gender, religion, language, and country of origin encoding. •E-Tech's data analysis reports are driven by real-time data reflecting over 95% of the US households thus providing highly reliable market metric indicators. •Our customizable reports are available on a census tract, zip code, MSA, and county level featuring demographic and psychographic data elements.
  • 73. EthniCenter Financials  E-Tech’s Identification System provides: – Language – Media and cultural affinities – Competitive differentiation – Descriptive segmentation  EthniCenter Financials provides – Predictive segmentation – Product-specific targeting – Behavior-specific targeting – New ways to analyze your market
  • 74. Customers at Risk of Switching how different they are? 35% 30% 25% African American 20% Asian American Hispanic 15% Other 10% 5% 0% Higly Likely To Switch •African American’s are at higher risk of switching: every third of the African American customers belongs to most and highly risky switch segments •On the opposite Hispanics are the most loyal customers: only every tenth from the Hispanic group belongs to the most and highly risky switch segments
  • 75. EthniCenter Financials determines targeting for banking, insurance, and investment products based on current buyer profile. Hispanic Households Life Insurance Tier 1 Prospects Tier 2 Prospects Term Life Insurance 783,133 1,209,142 Term Life over $200K 141,392 997,869 Term Life under $40K 617,865 2,072,742 Long Term Care / Health Insurance Individual Health Insurance 427,779 1,584,719 Long Term Care Insurance 934,856 1,936,535 Medicare/Medicaid Supplemental Health Ins. 1,121,603 NA Investments Annuities 291,234 1,366,096 Bond Mutual Funds 250,600 639,851 Stock Mutual Funds 1,182,965 1,300,200 529 Plans 410,975 765,992
  • 76. Database Modeling  Using E-Tech to enhance your database helps you to identify the ethnicity, language spoken and religion of the individuals on your files.  You will be acquainted with your customers before they are acquainted with you.
  • 77. Modeling Advantages  Tailor your campaigns and offers to meet specific needs and lifestyles  Create more comfort with your product or offer  Create more response for your product or offer  Higher probability of accepting your offer  “Smart Mailing” saves money
  • 78. Challenge Guarantee We are the Originators and Developers of Ethnic, Religious, and Language Identification Target Marketing. We back up our claims of being the most accurate and rigorous list segmentation available anywhere in the world today, with our CHALLENGE GUARANTEE! We continually welcome any challenge for benchmark testing of our ethnic products and services against anyone claiming to provide similar offerings, services or products based on the fact that we consistently achieve the greatest results and returns leading the industry with upwards of 90% accuracy.
  • 79. Keep Up With the Future  Ethnic Technologies’ full time, in-house ongoing research allows you to keep pace with the future as it arrives.  Becoming an E-Tech user gives you an active role in shaping this future.
  • 80. E-Tech Knows Who They Are
  • 81. Before you try to contact them
  • 82. Contact Us Call 866-333-8324 Info@ethniclist.com Or visit our web site @ www.ethnictechnologies.com
  • 83. 2009 Product Line E-Tech’s Gender Enhancement Product from
  • 84. 2009 Product Line E-Tech’s Canadian database from
  • 85. 2009 Product Line E-Tech’s Family database from
  • 86. 2009 Product Line E-Tech Mapping and E-Tech Powered MicroBuildHE E-Tech’s Geo-spatial and Demographic data mining solution from
  • 87. 2009 Product Line E-Tech Express E-Tech’s Demographic data append and address standardization product from
  • 88.
  • 89. E-Tech’s data cards can be found at the sites listed below  www.ethnictechnologies.com  www.srds.com  www.nextmark.com  www.minokc.com
  • 90. Ethnic Technologies, LLC is a team of people committed to:  Providing the world’s finest ethnic, religious and language preference targeting system.  Bringing together with sensitivity, targeted groups and those with messages geared towards them.  Striving to improve by listening to those who use our work.  Finding practical solutions to nearly impossible tasks. 1-866-333-8324
  • 91. Copyright 5/26/2009 Ethnic Technologies LLC 600 Huyler Street South Hackensack NJ 07606 Credits: C.M. Kennedy G.C. Holste T.J. Lindsay G.R. Nelson