This document discusses how supply chain operations can be transformed to deliver lean inventory management, better customer satisfaction, and higher efficiency. It states that supply chain costs typically account for 57% of a company's costs, with transportation, damages, returns, and insurance making up 16%. The document proposes using the latest technologies like robotic process automation (RPA) to standardize and automate business processes as much as possible in order to improve quality, speed, efficiency and reduce costs. RPA can automate routine tasks to help reduce human effort and increase control over business decisions.