More Related Content
Similar to Social Media Marketing Triads - version 1.1 (20)
More from Rajesh Lalwani (12)
Social Media Marketing Triads - version 1.1
- 1. Social Media
Triads – Version
1.1
Integrating social media, from a marketing and
sales perspective.
1/7/2014
© Scenario Consulting Private Limited
1
- 2. Triad – definition
Noun – a group of three, esp. of three closely
related persons or things
1/7/2014
© Scenario Consulting Private Limited
2
- 3. What do the sales and marketing teams want?
Buzz > Purchase > Retention
1/7/2014
© Scenario Consulting Private Limited
3
- 4. Let’s call them the desired outcomes
Buzz
Conversation
s
Co-creation
Evangelists
Retention
1/7/2014
Engagement
Community
Insights
© Scenario Consulting Private Limited
Purchase
4
- 5. Conversational marketing is based on the premise
that…
It allows us to engage stakeholders in conversations; to influence;
gather communities around interests/topics/ objects; draw
insights; identify evangelists; co-create products and services/
offer value that consumers/ stakeholders really want from us.
1/7/2014
© Scenario Consulting Private Limited
5
- 6. Social media is an enabler to this desired outcome
Buzz
Conversations
Co-creation
Engagement
Evangelists
Retention
1/7/2014
Community
Insights
© Scenario Consulting Private Limited
Purchase
6
- 7. The out-take of these conversations > community >
enablers
Buzz
Conversations
Co-creation
Evangelists
Retention
Engagement
Community
Insights
Purchase
Blogworks – Social Media Marketing Triads – version 1.1
1/7/2014
© Scenario Consulting Private Limited
7
- 11. Social Media Marketing Triads
Buzz
Conversation
s
Legend
Co-creation
Enablers
Engagement
Out-take
Desired outcome
Evangelists
Retention
Community
Insights
Purchase
Blogworks – Social Media Marketing Triads – version 1.1
1/7/2014
© Scenario Consulting Private Limited
11
- 12. Marketing , simply as it was supposed to be
1/7/2014
© Scenario Consulting Private Limited
12
- 13. Rajesh Lalwani
Founder, Blogworks – strategic social media solutions
New Delhi, India
Rajesh.Lalwani@blogworks.in
1/7/2014
© Scenario Consulting Private Limited
13