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CONSTRUCTION PROJECT MANAGEMENT &
RISK MITIGATION.
ANALYTICAL STUDY OF ANY OF THE RISK
MANAGEMENT TOOL IN CONSTRUCTION PROJECT
Report submitted to the
Institute of Real Estate and Finance
BY
Group B
Sachin Kumar Rai
Dilip Mehta
Rajlaxmi Pardeshi
Vikrant Wagh
Parag Jagtap
PGP (real estate construction finance management)
UNDER THE GUIDANCE OF
Mr. Chetan More
2
ACKNOWLEDGEMENT
We would like to express our sincere gratitude to our director Mr. Abhay Kumar for all the
support and guidance throughout and for giving us the opportunity to work on this report which
helped us to understand Analytical Study of Any of The Risk Management Tool in Construction
Project deeply, and we came to know about so many things and allowing us to use its application
and how companies are applying it. Secondly, we would also like to show our gratitude towards
our mentor Mr. Chetan More for giving us an opportunity to work on such a report. This
opportunity led us to the pathway of deep knowledge of Analytical Study of Any of The Risk
Management Tool in Construction Project.
3
TABLE OF CONTENTS
1. INTRODUCTION
2. RISK
3. RISK MANAGEMENT
4. RISK IN CONSTRUCTION PROJECTS
a) Identifying Risks
b) Analysing Risks
c) Assessing Risks
d) Controlling Risks
e) Monitoring Risks
f) Controlling Goals
5. RISK IDENTIFICATION
6. CASE STUDY
7. CONCLUSION
8. REFERENCES
4
INTRODUCTION
Construction projects are exposed to risks at the time of their coming into existence. In the different stages, the risks
that the owner wants to take to counter measures and the cost of those measures must firstly be considered. In order
to prevent errors in the future, it is required to identify risks, possible risk cost, measures, and cost of the measures,
and to identify appropriate measures. In all construction projects, the willingness of real estate developers to risk
causing cost is common. Risk costs are generally not permitted in advance and thus their profit margin is reduced.
Risk costs are generally not permitted in advance and thus their profit margin is reduced. It is therefore worth
considering the issue of risk management and, consequently, also try to minimise costs by failing to take or
completely avoid precautions. The development, design, implementation and operation of construction projects
vary. In order to more closely consider the project-specific and known risk, recurrent processes in these phases can
still be used as a key to identifying risk. Despite their uniqueness, the implementation and realisation phase is
particularly important in this respect. While in the past, claims for damages were almost always made on the basis
of real or fairly apparent damage or loss to the structure, the argument is now increasingly being made on the basis
of defects that have not resulted in damage or loss to the structure. Ineffective rules about contractual penalties,
errors in the collaboration in the award of the contract, and errors in the reviewing of invoices are all examples of
lawsuits for damages for resulting expenses and other money related biases suffered by the contractor. As a result,
risk management in the offices of architects and engineers can become an integral part of project management.
RISK
Risk is the probability of any incident which can deviate your gains from the actual result, or the result you have
expected from the project or any incident or the risk is defined as the possible occurrence of negative or adverse
effects that lead exclusively to damage or loss, another way of defining it as the possibility of occurrence of either
negative or positive effects.
RISK MANAGEMENT
It is the management of minimizing and mitigate the impact of risk. You can control the risk by using some of the
techniques that participate in identifying and evaluating the risk, which helps to assess the level of risk. Risk
management is applied mainly in all construction processes. All potential risks which can harm the project, are
identified from all construction process, then it is analyzed how much part of the project is affected by that type of
particular risk, after that they are classified according to their risk level or harm level whether it is low, medium or
high. After that, reduction measures that may include avoidance, transference, acceptance, or mitigation are put in
place.
Risk management involves four steps. Based on it, we can work on our risk identification and evaluation. The first
step is the assessment of risk, followed by evaluation and management of the same. The last step is measuring the
impact. They are followed by each other in the form of a process, and this process is named as risk management
cycle. To understand the steps of this cycle, we are going to introduce the two terms, which are usually the parameter
for checking these steps: -
• Likelihood: The probability of the risk event occurring within the time period of the project.
• Impact: The financial value of the risk event’s effect.
5
Following are the four types of steps in the risk management cycle: -
1. Assess- To identify and assess the risk factors which include in the construction process.
2. Evaluate: - evaluate those risks on the parameter of likelihood and impact. For instance, there are very high
chances of miscommunication among clients, consultants, and contractors on the site this shows the
likelihood and delay in construction due to which time and cost are affected, shows the impact of this event.
3. Manage: - find the method of managing, monitoring and controlling techniques that help in minimize the
effect of risk
4. Measure: - classify each risk on the parameter of likelihood and impact means which risk has low likelihood
but high risk, high likelihood and low risk, high likelihood and high risk, low likelihood and low risk.
risk
management
assess
evaluate
manage
measure
Fig 1: - Risk management cycle
cycle
Fig 2: - Line 1 shows the construction project without risk management & line 2 shows the
construction project with risk management. We can see that after applying risk management quality
of planning has increased and cost of realization and processing time has decreased. So, this graph
shows the benefit of risk management.
Line 1
Line 2
6
RISK IN CONSTRUCTION PROJECTS
Risk management is of great importance for construction projects, although an increase in costs is incurred at the
start of the project, in particular by introducing risk management, this is compensated for by risks. In the planning
phase, possible risks can be identified and reduced for the future success of the project. This has particular
implications for the compliance with fixed dates and deadlines as well as for project cost maintenance. The principal
attaches great importance to the observance of its due date for the implementation of an operating unit. A project's
risk potential analysis determines how project risks influence the company's risk situation. Without detailed
consideration of the risks, risk potential should be estimated at the lowest possible expense. The risk management
process is initiated depending on the risk potential assessment. Risk management includes the integration of basic
risk policy principles, risk awareness, and corporate integration. It stimulates the risk management processes and is
fully aware of the current risks situation and responsible for the control of risks. The project can be prepared for
inevitable issues by managing risks, increasing transparency, and many problems can be avoided by proactive action
from the beginning. By This can mitigate the impact and retains the control of the project manager on his/her project.
There are many steps in the risk management process.
1) Identifying risks
Risks that are not recognized during the planning of a project cannot be assessed, and you also can’t deal with them.
However, we can say that covering all risk parameters is impossible. Because few risks may haven’t recognized
during the start of the project. But after execution, it emerges from the site. Therefore, the work of risk management
is to cover the essential risks as completely as possible. We should apply the risk management in a way that should
be in line with the project means it should be forward-looking and in line with the project. So, we can divide the
risk into two parts which become easy for classification of risk- 1) internal risk 2) external risk.
risk
identification
risk analysis risk assessment risk control risk monitoring
controlling
goals
Fig. 3: - Risk management flowchart in construction projects
7
1. Internal risks are specific to companies, projects, and any other type of problems or risks faced in previous
projects. It basically depends upon the past experience of the project, which they can improve on to their
next project.
2. External risks are those risks about which there are fewer data available, and there is no control of
organization or person on that factors, and no method is available for identifying these factors and
challenging to identify.
2) Analysing risks
The goal is to fully and accurately describe the risk situation and to prioritize the risks. For this purpose, the
identified risks related to their likelihood and their effect on the project are examined. This means that we will see
the probability and impact of the activities. We took into consideration the portfolio and the risks are parameters of
our classification. It is important to identify criteria for assessing and comparing individual risks with each other.
Risk is always described as damage to or loss of an event that can be assigned a given value.
3) Assessing risks
This risk assessment includes qualitative assessment and quantitative measurement, including the relationship of
their effects, of individual risks. A project's risk portfolio can be illustrated and compared with others with the help
of risk evaluation results.
Quantitative method: -
In general, the quantitative assessment includes key indicators of performance. If you want to compare many data
and figures, you are preferably consulted for risk assessment. The threshold values from which a risk warning exists
are determined for the key performance indicators. Average operating costs, average rent and vacancy rates or the
average interest on external capital are the typical key performance indicators for the real estate sector.
Qualitative method: -
Where there is no objective data, risks still need to be assessed by quality. This assesses the risks subjectively based
on their likelihood and the amount of damage or loss.
4) Controlling risks
Risk control means that the risks determined in the risk analysis are actively influenced. Risk management measures
can be distinguished between causes and effects. Cause-related actions are supposed to avoid or reduce risks, while
the action-related measures serve to reduce or protect against the expected amount of damage or loss in case of
damage or loss. Strategies of controlling risk are accordingly the following:
- Avoidance
- Reduction
- Passing on the risk
- Bearing the risk by oneself
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5) Monitoring risks
The monitoring of risks is a continuous process that is operative in control by which you can judge the effectiveness
of the risk control measures. Again, the goal of risk management is not completely eradicating the risk. This process
helps in guarantee that the risk position of the project is in line with the risk situation.
6) Controlling goals
Actions to control objectives need to be taken after all steps of identifying, analyzing, assessing, controlling,
monitoring, analyzing and risk assessment. The control process can be divided into subprocesses: target value
identification, actual value determination, target/real comparison and variance analysis. In order to determine if the
risk control is carried out in due form, risk identification, analysis and monitoring are checked in the monitoring as
a permanent process.
RISK IDENTIFICATION
Risk identification involves various processes which are used in the risk management process during the planning
of a project. The processes are brainstorming, delphine technique, interview/expert opinion, past experience,
checklists.
1) Brainstorming
A project includes various risk factors that can be interrelated with building communication etc., and external factors
such as coronavirus that are not controllable by anyone. Brainstorming sessions include the relevant project
stakeholders and discuss the project's risk with relevant project expertise. There are a number of sessions where
people try to find the risks by talking and answering questions. A facilitator notes and differentiates between
necessary or unnecessary the important issues which were raised and discussed in the sessions.
2) Delphine technique
A group of expert panelists in rounds, followed by a converge on a mutual response after successive rounds, answer
questions anonymously by improved judgement. After a defined stop criterion, the process is stopped (no. of rounds,
stability).
3) Interview/Expert opinion
Experienced people and relevant stakeholders are consulted for advice and suggestions to avoid the risk. And their
experiences regarding past projects risks and obstacles which can improve in the following projects.
4) Past experience
From the past projects, if any similarities are found out their mistakes are identified, every project is rigorously seen
so that we can rectify it.
5) Checklists
All the risks and mistakes which are noted down in a predetermined list, they start to delve, draw from juxtaposing
from the previously completed projects.
9
Brainstorming is the most common risk identification technique used in risk management. We can divide the
brainstorming session into two phases 1) idea generation phase 2) idea selection phase. The process involves getting
subject matter experts, project team members, risk management team members and anyone else who might benefit
from the process in one place and asking them to start identifying possible risk events that come under the idea
generation phase. The idea selection phase involves the selection of risk which also involves four phases.
(i) Criticism is ruled out – evaluation of ideas must be withheld until later
(ii) Free-wheeling is encouraged
(iii) Quantity is wanted- the greater the number of ideas, the more likely is the chance of having useful ones
(iv) Combination and improvement.
We are going to use brainstorming techniques for identifying the risk for any project, whether it falls under internal
or external risk or any type of risk involved in it. The question arises here why use the brainstorming technique for
analysis. Because it is the most common technique using for risk identification. It involves various people from
different experiences and needs, and people are creating real-life scenarios by sharing their experiences. Phases such
as idea building, problem-solving, removal of unnecessary ideas and different meetings between experts and
important stakeholders that minimize and mitigate risk in the implementation phase.
There are two types of broadly classified risk 1) internal risk 2) external risk, where internal risk is associated with
the factors which have a great impact on the site. For example, if architecture doesn’t give a proper drawing of the
project, it affects the project to a large extent. There are following risks are involved in internal risk: -
1) Project finance risk- when there is risk involved with the cash flow and balance sheet of the project. When the
owner isn’t able to give the fund to the project whatever the reason. It can be, the bank refuses to give an additional
loan to the owner, poor management of cash flow in various projects, or the owner expend all of his money on the
project. Finance risk is a major reason for the closure of various projects.
2) Construction risk- when the project manager executes the plan there is various risk which doesn’t involve in the
planning phase are coming in front of project manager and It impacts a project a lot in the form of time and cost.
brainstorming
delphi
technique
interview/
expert opinion
past
experiences
checklists
Fig.4: - Tools of risk identification
10
3) Environmental and geotechnical risk- when risks are related to the geology of site when project construction
starts, there are lot of geological problems standing in front of construction leads to delay in the project which affects
time and cost.
4) Project staff risks – risks related to staff members of the project who are under the umbrella of consultants,
contractors, client groups. From labour to client or all internal stakeholders involved in the project. We should assess
all the risks involved with the staff members.
All other risks like standards and regulation risks, sponsor risks, design risks, subcontractor risks, equipment
risks, site location risks, and many more risk comes under the internal risk.
External risk
External risks are those risks about which we don’t have a lot of information or very little is known. There is very
less data available for this risk because it is based on our surroundings, and no one can predict how it can affect the
project. It is uncontrollable by the organization or any other person. Risks are beyond the control of the organization.
For example, COVID-19 pandemic in the world, no one can actually control the situation. We are going to use the
technique which can surely help in identifying external risk. “PESTLE TECHNIQUE” is a strong tool borrowed
from strategic management techniques of business management to identify external risks in construction projects
help to solve the factors in the risk management process. PESTLE stands for political, economic, social,
technological, legal, environmental.
Political- This variable talk about how much a government will influence the economy or a particular industry. For
example, a government may implement a new tax or obligation as a result of which an organization's entire revenue-
generating structure may alter. Tax policies, monetary policy, trade tariffs, and other political factors that a
government can levy during the fiscal year can have an impact on the economy. And it may affect the business
environment to a great extent.
Economical- These are determinants of an economy's success that have immediate and long-term consequences for
a business. For example, an increase in the rate of inflation in every country will have an effect on how businesses
market their goods and services. Furthermore, it will have an effect on a consumer's buying power as well as
demand/supply models in that economy. Inflation, interest rates, foreign exchange rates, global growth trends, and
other economic factors are all factors to consider. It also takes into account FDI (foreign direct investment) in the
sectors that are being studied.
Social- All activities that have a social impact on the economy and society are considered by the sociological
element. As a result, the benefits and drawbacks to the residents of the project area must be weighed as well. Cultural
expectations, norms, demographic dynamics, health consciousness, job altitudes, global warming, and other
activities are examples of these events. These determinants examine the market's social climate and assess
determinants such as cultural patterns, demographics, and population analytics, among other things. Buying patterns
in Western nations, such as the United States, are an example of this. During the holiday season, there is a lot of
demand.
Legal- This element considers all legal aspects such as jobs, quotas, taxes, energy, imports and exports, and so on.
There are external and internal aspects of these variables. There are certain regulations that influence a country's
11
economic climate, as well as certain policies that businesses maintain for themselves. The legal review considers all
of these perspectives when laying out plans in light of these laws. Consumer rules, safety regulations, labour laws,
and so on.
Environmental- All factors that affect or are influenced by the environment are included in this category. Climate,
weather, geographic location, global climate changes, environmental offsets, land conditions, ground pollution,
nearby water supplies, and other factors are all included in a business environmental study.
PESTLE Analysis is useful for four main reasons:
1. It assists you in identifying the company or personal prospects, as well as providing early notice of major
threats.
2. It shows how one's market climate is changing. This aids in shaping one's behaviour so that one can work
for rather than against progress.
3. It aids in the avoidance of projects that are destined to fail due to circumstances beyond one's control.
4. When entering a new nation, area, or market, it can help you break free from implicit assumptions by allowing
you to gain an analytical view of the new world.
Use PESTLE to create a list of the changes that are taking place in our environment. Determine the topics to be
covered and adapt the questions to the company's unique needs. Make a list of potential risks or problems. Take the
necessary measures. During the project's lifecycle, review the risks and appropriate mitigation steps on a regular
basis to prepare for changes.
CASE STUDY
This case study explains how to identify risks in community-based construction projects, which is the first step in
risk management. It explains how the brainstorming approach was used in Zambia to define threats in community-
based construction projects. The objective of the case study is: classify all possible risks in community-based
construction projects; and assess the essential risks in community-based construction projects.
Zambia is a landlocked country in Southern Africa, covering 752,614 square kilometers. It is a highly urbanized
country, with more than half of the country's population living in cities or peri-urban areas. As per capita GDP of
US$709.00 is projected for the region (CSO, 2005). Zambia's population was just over four million at the time of
independence in 1964. The population had more than doubled by the early 1990s, putting a lot of strain on the few
socio-economic service assets such as schools and hospitals that did not rise in proportion to the population growth
due to unfavorable economic factors. As a result, the government needed to act quickly. As a result, more schools,
health centres, and other infrastructure including roads and bridges were needed by the government. To that end,
with the help of cooperating partners, a community-based construction model was implemented. Communities were
expected to participate in the project procurement process by contributing 25% of the project cost in terms of local
labour and resources such as burned bricks. The following are the main benefits of community-based procurement
over traditional methods:
• Less expensive, considering scarce resources and the country's economic downturn.
• To instil a sense of ownership in the community after the projects were commissioned.
12
The following are some of the drawbacks of the community-based system:
• Poor quality work done, resulting in unbudgeted for repair work.
• Delayed project completion due to community unpreparedness and other factors.
• As a consequence of the above, project cost overruns have occurred.
As a result, brainstorming was selected as the study's tool for assessing threats. It was used at the community level
in the form of group discussions with project management committees (PMCs) to identify possible threats impacting
their specific projects. Based on previous experience, guiding questions for the brainstorming sessions with PMCs
were established and categorized into risk factors. To ensure the clarity of the questions, the questionnaire was pilot-
tested by conducting brainstorming sessions with two PMCs and a few experts. The clarifications were integrated
into the list of guiding questions, resulting in a reduction of 11 to 7 questions. In each of Zambia's nine provinces,
sample units were PMCs from a completed or ongoing project. Members of the project PMCs were among the
discussants in order to determine possible project risks. Table I displays the brainstorming session's sample project
units.
Project no. Province District Name of project Type of project Status of project
1 Central Mkushi Kasokata basic
school
Construction of a
classroom block
Completed
2 North Kaputa Kaputa basic
school
rehabilitation of a
classroom block
Completed
3 North-western Kasempa Lufata basic
school
Construction of a
classroom block
On-going
4 Copperbelt Ndola Northrise basic
school
Construction of
a classroom block
On-going
5 Luapula Mansa Lukangaba basic
school
Construction of
a classroom block
On-going
6 western Kalabo Namatindi basic
school
Construction of
a house
On-going
7 Lusaka Chongwe Chinyunyu basic
school
Construction of
a house
On-going
8 Southern Namwala Kabulamwada
basic school
Construction of
a laboratory
On-going
9 Eastern Nyimba Fumba basic
school
Construction of a
class block and a
house
On-going
Table 1: - Sample units were PMCs from a completed or ongoing project
13
Nasir et al. (2003) divided risks into categories based on their origin, while Baker et al. (1999) identified six types
of construction risks: financial, technological, time, organizational, environmental, and political. Similarly, the risks
in community-based projects were divided into six groups based on the research subject and reviewed literature.
(1) project initiation;
(2) community contribution and participation
(3) budget and finance
(4) skilled labour
(5) materials procurement; and
(6) technical supervision and quality control.
1) Project initiation risks
Since most community-based construction projects are initiated by the community as beneficiaries, it was critical
to identify project initiation risks. After the brainstorming sessions of project initiation risks there are seven risks
emerges out from the session which are- 1) unconfined sources of funds 2) lack of technical advice 3) lack of
consensus 4) lack of community sensitisation 5) poor organisation 6) lack of organisation 7) Delays in
commencement. But we realise that there are three factors among all which impacts a lot on our project which are
described under the following table: -
Item no. Identified risk Description
1 Lack of technical device A lack of clarification about the project's criteria resulted in the
purchase and preparation of products that did not follow standard
engineering specifications.
0
10
20
30
40
50
60
70
80
90
100
Project initiation risks
Fig 5: - Types of risk emerges after brainstorming session of project initiation risks
14
2 Lack of consensus Some members of the community did not completely participate
in the project due to a lack of agreement on the project's need and
form.
3 Uncommon source of funds Untrustworthy or unverified funding sources prevented
involvement and hampered full cooperation in terms of material
contribution.
2) Community contribution and participation risks
One of the major activities carried out by the beneficiary community for a project was to provide upfront locally
available materials and unskilled labour. The materials may include crushed stones, river sand, building sand, timber
and burnt bricks in some cases. In the process of preparing upfront materials, a number of risks that could manifest
were identified. After the brainstorming sessions of community contribution and participation risks there are twelve
risks emerges out from the session which are- 1) adverse weather conditions 2) logistical problems 3) lack of
cooperation 4) non-conformity to standard specifications 5) inadequate bricks 6) lack of technical skills 7)
inappropriate construction materials 8) stake holder conflicts 9) ungraded crushed stones 10) inadequate financial
contributions 11) poor time management 12) lack of firewood. But we realise that there are only five factors which
impacts a lot on our project which are described under the following table: -
89 89
67
56 56
44 44
33
22 22 11 11
0
10
20
30
40
50
60
70
80
90
100
Community contribution and
participation risks
Table 2: - Risk comes after the brainstorming of project initiation risks
Fig 6: - Types of risk emerges after brainstorming session of Community contribution and
participation risks
15
Item no. Identified Risk Description of risk
1 Adverse weather conditions Project materials were difficult to prepare due to heavy rainfall,
floods during the rainy season, and other environmental factors. As
a result, proposals for implementation were pushed back.
2 Non-conformity to standard Brick shapes and sizes differed due to a lack of quality control
requirements in the manufacturing process. As a result, the
brickwork was of low quality.
3 Inadequate bricks Insufficient quantities of bricks were moulded in relation to project
goals. As a result, the implementation was pushed back.
4 Logistical problems Material transportation issues arose as a result of the poor state of
feeder roads, posing challenges in material mobilization. As a result,
the implementation was pushed back.
5 Lack of cooperation Owing to the government's free education programme, community
members were unable to participate and contribute to the project.
Some residents expected the government to carry out the projects.
3) Budget and finance risks
Community-based building projects are no exception when it comes to financing. Risks associated with project
budgeting and funding were established during group discussions based on this assumption. After the brainstorming
sessions of community contribution and participation risks there are six risks emerges out from the session which
are- 1) Adequacy of project funds 2) Insufficient information on budgets 3) Phased disbursement of funds 4) Delayed
financial disbursements 5) Inadequate budget due to delayed implementation 6) Delayed financial retirements but
we realise that there are only three factors which impacts a lot on our project which are described under the following
table 4.
78
67
56
44
33
11
0
10
20
30
40
50
60
70
80
90
Budget and finance risks
Table 3: - Risk comes after the brainstorming of Community contribution and participation risks
Fig 7: - Types of risk emerges after brainstorming session of Budget and finance risks
16
Item no. Identified risk Description of risk
1 Delayed financial retirements Financial retirements through the District Education Office have
been postponed. This caused a delay in the release of additional
funds and, as a result, the completion of projects.
2 Delayed financial disbursements As a result, start-ups were delayed, inventory acquisitions were
phased in, and implementation was delayed.
3 Inadequate budget due to
delayed
Due to the delay in execution, the budget's worth was eroded,
resulting in a deficit and eventual budget overrun.
4) Skilled labour risks
Skilled labour is critical in the implementation of community-based construction projects, as it is in all construction
projects. As a result, it was wise to identify potential risks associated with this resource during brainstorming
sessions. After the brainstorming sessions of technical supervision and quality control risks there are thirteen risks
emerges out from the session which are- 1) unavailability of skilled labour in local areas 2) PMC incompetent to
recruit skilled labour 3) incompetent labour 4) inadequate training provisions 5) irregular payments to contractor 6)
inadequate conditions of contract 7) failure of payment by contractor to labour 8) delayed engagement of contractor
9) use of unskilled labour 10) labour disputes 11) high cost of labours 12) non-technical contractors 13) dishonest
contractors. But we realise that there are only three factors which impacts a lot on our project which are described
under the following table: -
56 56 56
44
33
22
11 11 11 11 11 11 11
0
10
20
30
40
50
60
Skilled labour risks
Table 4: - Risk comes after the brainstorming of Budget and finance risks
Fig 8: - Types of risk emerges after brainstorming session of skilled labour risks
17
Item no. Identified risk Description of risk
1 Incompetent labour Because the skilled labour available was inexperienced, poor
quality work was produced.
2 Unavailability of skilled labour Scarcity of skilled workers in the project location. This led to the
recruitment of contractors from other locations and too late
implementation in the locality
3 PMCs incompetent to recruit The PMCs did not have the power to interview qualified workers.
This led to incompetent contractors being involved.
5) Material procurement risks
In the timely execution of construction projects, the procurement of non-local materials is an important aspect. This
was also true for projects in the community, and it was therefore imperative to identify risks associated with this
aspect. After the brainstorming sessions of technical supervision and quality control risks there are twelve risks
emerges out from the session which are- 1) unavailability of non-local materials in local shops 2) lengthy tender
process 3) high cost of transportation 4) purchase of substandard materials 5) incomplete material lists 6) high cost
of materials 7) inadequate procurement time for PMC 8)insufficient knowledge of materials by PMC 9) incorrect
estimates of materials 10) purchase of unspecified materials 11) non- availability of some materials 12) PMC not
involved in procurement process. But we realise that there are only four factors which impacts a lot on our project
which are described under the following table: -
78
67 67
56
22 22 22
11 11 11 11 11
0
10
20
30
40
50
60
70
80
90
Material procurement risks
Table 5: - Risk comes after the brainstorming of skilled labour risks
Fig 9: - Types of risk emerges after brainstorming session of Material procurement risks
18
Item no. Identified risk Description of risk
1 Purchase of substandard Materials were obtained from substandard materials like door
frames and window frames. The PMC bought poor quality
materials in the absence of technical advice. This resulted in poor
work quality.
2 High cost of transportation In the provincial centres, several kilometers away, materials were
obtained from hardware shoppings. This resulted in high transport
costs and higher costs.
3 Lengthy tender process The materials were procured by the District Secretary's Board of
Education or the Provincial Education Officer's Bureau through an
extensive tendering process. The execution was delayed.
4 Unavailability of non-local In the nearest local shops, no non-local materials were found in
local shops. This meant material could be obtained only several
kilometers away in the provincial centres. The execution was thus
delayed.
6) Technical supervision and quality control risks
Quality is one of the three factors used for measuring a project's success, including community-based projects. It
was important, therefore, to identify risks that hinder good work performance in community projects. After the
brainstorming sessions of technical supervision and quality control risks there are eight risks emerges out from the
session which are- 1) lack of work schedules 2) inefficient supervision 3) inappropriate materials 4) lack of qualified
and construction supervisors 5) Poor training and general incompetence 6) incompetence and inadequate skills 7)
lack of quality control 8) absenteeism on part of supervisors. But we realise that there are only four factors which
impacts a lot on our project which are described under the following table: -
89 89
67
44 44
33
22 11
0
10
20
30
40
50
60
70
80
90
100
Technical supervision and quality
control risks
Table 6: - Risk comes after the brainstorming of material procurement risks
Fig 10: - Types of risk emerges after brainstorming session of technical supervision and quality
control risks
19
Item no. Identified risk Description of risk
1 Purchase of substandard Materials were obtained from substandard materials like door
frames and window frames. The PMC bought poor quality
materials in the absence of technical advice. This resulted in poor
work quality.
2 High cost of transportation In the provincial centres, several kilometers away, materials were
obtained from hardware shopping. This resulted in high transport
costs and higher costs.
3 Lengthy tender process The material was obtained either through the District Education
Council or through the Provincial Education Officer's office
through a long tendering process. The execution was delayed.
4 Unavailability of non-local In the nearest local shops, no non-local materials were found in
local shops. This meant material could be obtained only several
kilometers away in the provincial centres. The execution was thus
delayed.
CONCLUSION
First of all, we have talked about the definition of risk, which defines as the possible occurrence of negative or
adverse effects, exclusively lead to damage or loss, while the possibility of negative or positive effects is defined by
others or the probability of uncertainty. You can’t completely end the risk in any project, but we can mitigate or
minimize the risk. For e.g., Share market involves the risk of either losing money in the market or gain big money
by investing in the share market. But if you carefully invest in the share market by considering all the factors of
shares, then you can minimize risk and when you do this minimisation and mitigation of risk, then it comes under
risk management. From the previous example of the share market, we are able to define the risk management process
completely. It is the management to reduce the risk impact. The risk may be controlled through certain techniques
involving risk identification and assessment which helps to assess the level of risk. In all construction processes,
risk management is applied in particular. Every construction process identifies all potential risks that may harm the
project. The study then analyzed the amount of risk affected by the project and then classified it according to its
level of risk or damage. Subsequently, reduction measures are implemented, including avoidance, transfer,
acceptance or mitigation. Risk management consists of four steps. We can work on identifying and evaluating our
risk on this basis. The first step is assess followed by evaluate, analysis and the final step is measure. They are
followed in a process is called the risk management cycle. It is of great importance in the case of construction
projects, although at the beginning of the project. During the planning phase, potential risks for future project success
can be identified and reduced. This has special consequences for the compliance of fixed dates and time limits and
for the maintenance of project costs. The main point is that it observes its due date for the establishment of an
operating unit. A risk potential analysis of a project determines the impact of the project risks on the risk situation
of the company. Through the cycle, we understand the process of risk management in construction projects. Then
Table 7: - Brainstorming session of technical supervision and quality control risks
20
we emphasize on all the processes briefly. The first step in identifying risk is to identify the risk through the broader
classification of internal risk and external risk. The second step consists of risk analysis which involves the analysis
of risk. We analyze the risk on the probability of occurrence and their impact. We took the portfolio and our
classification parameters are risk costs. Criteria have to be identified based on the assessment and comparison of
individual risks. Then the process of assessing risk comes after analyzing. It involves quantity & quality assessment
where risk is assessed through data and numbers, and in the latter, the risk is assessed through likelihood and impact.
Then we control and monitor risk through avoidance, reduction, passing on the risk, bearing the risk by oneself.
After that, we execute all the processes in controlling the risk and its impact. Afterwards, we explore the risk
identification, which lies under the scope of our report. Risk identification involves various processes which are
brainstorming, delphine technique, interview/expert opinion, past experience, checklists. Then we define all the
processes briefly. In order to identify risk, whether it is internal or external or any type of risk involved in any
project, we will use brainstorming techniques. There arises the question of why brainstorming is used for analysis.
Because it is the most common risk identification technique. It involves various people from different experiences
and needs and by sharing their experiences people create a real-life scenario. Stages such as creating ideas,
troubleshooting, deleting unnecessary ideas and holding various meetings between experts and key stakeholders to
minimize risks during implementation. The brainstorming session can be divided into two phases 1) Phase of idea
production 2) phase of idea selection. The process involves bringing experts, project team members, risk
management team members and anyone else who may benefit from the process to the same location to begin
identifying possible risk events. The selection of ideas involves a risk selection that also takes four phases- 1)
criticism is ruled out, 2) free-wheeling is encouraged, 3) quantity is wanted 4) combination and improvement. Then
we apply brainstorming on internal risk and external risk. Internal risk involves all the risk which is associated with
the internal issue of project and internal stakeholders like project finance risk, construction risk, environmental and
geotechnical risk, project staff risks etc. external risk is identified by the technique of PESTLE, which is political,
economical, social, technological, legal, environmental. Pestle technique covers around all the factor of risk which
can impact the project. The various reason for using this technique is, it can help you to identify the company or
personal outlook and to notify you in advance of serious threats. It demonstrates how changing is the market
environment. This helps to shape one's behaviour to work for and not for progress. It helps to prevent projects that,
in circumstances beyond our control, are destined to fail. It can help you free yourself from implicit assumptions
when entering a new country, region or market by enabling you to acquire an analytical view of the world. After
that, we have taken the case study of Zambia to define threats in community-based construction projects. The
objective of the case study is: classify all possible risks in community-based construction projects; and assess the
essential risks in community-based construction projects. After the increase in the population of Zambia, there is a
lot more strain on Zambia for the construction of buildings and hospitals. The main benefits of community-based
procurement over traditional methods less expensive, considering scarce resources and the country's economic
downturn. To instill a sense of ownership in the community after the projects were commissioned and the
disadvantages of the community-based project is poor quality work done, resulting in unbudgeted for repair work,
delayed project completion due to community unpreparedness and other factors. As a consequence of the above,
project cost overruns have occurred. Brainstorming was therefore selected to be the tool of the study to evaluate
threats. It was used at community level to identify threats impacting their specific projects by group discussions
with Project Management Committee (PMCs). Based on past knowledge, guiding questions have been identified
21
and classified as risk factors during brainstorming sessions with PMCs. The survey was pilot-tested with
brainstorming with two PMCs and some experts in order to ensure the clarity of questions. The clarifications were
included in the list of guidelines, leading to 11-7 questions being reduced. Similarly, the risks in community-based
projects were divided into six groups based on the research subject and reviewed literature. First is project initiation,
second is community contribution and participation, third is budget and finance, fourth is skilled labour, the fifth is
material procurement risks, sixth is technical supervision and quality control risks. We have done an analytical study
of all these processes by making tables and graphs of all identified risks under these all processes by which we see
the analytical use of the brainstorming process and had seen the benefits of using the brainstorming process.
REFERENCES
• Morano, Cássia & Martins, Claudia & Ferreira, Miguel. (2007). Application of Brainstorming Technique in
E&P Projects.
• Mañelele, I. and Muya, M. (2008), "Risk Identification on Community‐Based Construction Projects in
Zambia", Journal of Engineering, Design and Technology, Vol. 6 No. 2, pp. 145-161.
• Patel, Kinnaresh. (2013). A Study on Risk Assessment and its Management in India. American Journal of Civil
Engineering. 1. 64. 10.11648/j.ajce.20130102.13.
• Schieg, Martin. (2006). Risk Management in construction Project Management. Journal of Business
Economics and Management. 7. 77-83. 10.3846/16111699.2006.9636126.
• Martins, Claudia & Morano, Cássia & Ferreira, Miguel & Haddad, Assed. (2011). Risk Identification
Techniques Knowledge and Application in the Brazilian Construction. Journal of Civil Engineering and
Construction Technology. 2. 242-252. 10.5897/JCECT11.024.
• Narmatha et al. 2015, Study on Risk Analysis in Construction Project, International Journal of Scientific &
Engineering Research, Volume 6, Issue 8, August-2015, ISSN 2229-5518.
• Rastogi et al. Trivedi et al. 2016, Pestle Technique – A Tool to Identify External Risks in Construction Projects,
Volume 3, Issue 1, Janauary-2016, ISSN 2395-0056.

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Construction Project Risk Management Tools

  • 1. 1 CONSTRUCTION PROJECT MANAGEMENT & RISK MITIGATION. ANALYTICAL STUDY OF ANY OF THE RISK MANAGEMENT TOOL IN CONSTRUCTION PROJECT Report submitted to the Institute of Real Estate and Finance BY Group B Sachin Kumar Rai Dilip Mehta Rajlaxmi Pardeshi Vikrant Wagh Parag Jagtap PGP (real estate construction finance management) UNDER THE GUIDANCE OF Mr. Chetan More
  • 2. 2 ACKNOWLEDGEMENT We would like to express our sincere gratitude to our director Mr. Abhay Kumar for all the support and guidance throughout and for giving us the opportunity to work on this report which helped us to understand Analytical Study of Any of The Risk Management Tool in Construction Project deeply, and we came to know about so many things and allowing us to use its application and how companies are applying it. Secondly, we would also like to show our gratitude towards our mentor Mr. Chetan More for giving us an opportunity to work on such a report. This opportunity led us to the pathway of deep knowledge of Analytical Study of Any of The Risk Management Tool in Construction Project.
  • 3. 3 TABLE OF CONTENTS 1. INTRODUCTION 2. RISK 3. RISK MANAGEMENT 4. RISK IN CONSTRUCTION PROJECTS a) Identifying Risks b) Analysing Risks c) Assessing Risks d) Controlling Risks e) Monitoring Risks f) Controlling Goals 5. RISK IDENTIFICATION 6. CASE STUDY 7. CONCLUSION 8. REFERENCES
  • 4. 4 INTRODUCTION Construction projects are exposed to risks at the time of their coming into existence. In the different stages, the risks that the owner wants to take to counter measures and the cost of those measures must firstly be considered. In order to prevent errors in the future, it is required to identify risks, possible risk cost, measures, and cost of the measures, and to identify appropriate measures. In all construction projects, the willingness of real estate developers to risk causing cost is common. Risk costs are generally not permitted in advance and thus their profit margin is reduced. Risk costs are generally not permitted in advance and thus their profit margin is reduced. It is therefore worth considering the issue of risk management and, consequently, also try to minimise costs by failing to take or completely avoid precautions. The development, design, implementation and operation of construction projects vary. In order to more closely consider the project-specific and known risk, recurrent processes in these phases can still be used as a key to identifying risk. Despite their uniqueness, the implementation and realisation phase is particularly important in this respect. While in the past, claims for damages were almost always made on the basis of real or fairly apparent damage or loss to the structure, the argument is now increasingly being made on the basis of defects that have not resulted in damage or loss to the structure. Ineffective rules about contractual penalties, errors in the collaboration in the award of the contract, and errors in the reviewing of invoices are all examples of lawsuits for damages for resulting expenses and other money related biases suffered by the contractor. As a result, risk management in the offices of architects and engineers can become an integral part of project management. RISK Risk is the probability of any incident which can deviate your gains from the actual result, or the result you have expected from the project or any incident or the risk is defined as the possible occurrence of negative or adverse effects that lead exclusively to damage or loss, another way of defining it as the possibility of occurrence of either negative or positive effects. RISK MANAGEMENT It is the management of minimizing and mitigate the impact of risk. You can control the risk by using some of the techniques that participate in identifying and evaluating the risk, which helps to assess the level of risk. Risk management is applied mainly in all construction processes. All potential risks which can harm the project, are identified from all construction process, then it is analyzed how much part of the project is affected by that type of particular risk, after that they are classified according to their risk level or harm level whether it is low, medium or high. After that, reduction measures that may include avoidance, transference, acceptance, or mitigation are put in place. Risk management involves four steps. Based on it, we can work on our risk identification and evaluation. The first step is the assessment of risk, followed by evaluation and management of the same. The last step is measuring the impact. They are followed by each other in the form of a process, and this process is named as risk management cycle. To understand the steps of this cycle, we are going to introduce the two terms, which are usually the parameter for checking these steps: - • Likelihood: The probability of the risk event occurring within the time period of the project. • Impact: The financial value of the risk event’s effect.
  • 5. 5 Following are the four types of steps in the risk management cycle: - 1. Assess- To identify and assess the risk factors which include in the construction process. 2. Evaluate: - evaluate those risks on the parameter of likelihood and impact. For instance, there are very high chances of miscommunication among clients, consultants, and contractors on the site this shows the likelihood and delay in construction due to which time and cost are affected, shows the impact of this event. 3. Manage: - find the method of managing, monitoring and controlling techniques that help in minimize the effect of risk 4. Measure: - classify each risk on the parameter of likelihood and impact means which risk has low likelihood but high risk, high likelihood and low risk, high likelihood and high risk, low likelihood and low risk. risk management assess evaluate manage measure Fig 1: - Risk management cycle cycle Fig 2: - Line 1 shows the construction project without risk management & line 2 shows the construction project with risk management. We can see that after applying risk management quality of planning has increased and cost of realization and processing time has decreased. So, this graph shows the benefit of risk management. Line 1 Line 2
  • 6. 6 RISK IN CONSTRUCTION PROJECTS Risk management is of great importance for construction projects, although an increase in costs is incurred at the start of the project, in particular by introducing risk management, this is compensated for by risks. In the planning phase, possible risks can be identified and reduced for the future success of the project. This has particular implications for the compliance with fixed dates and deadlines as well as for project cost maintenance. The principal attaches great importance to the observance of its due date for the implementation of an operating unit. A project's risk potential analysis determines how project risks influence the company's risk situation. Without detailed consideration of the risks, risk potential should be estimated at the lowest possible expense. The risk management process is initiated depending on the risk potential assessment. Risk management includes the integration of basic risk policy principles, risk awareness, and corporate integration. It stimulates the risk management processes and is fully aware of the current risks situation and responsible for the control of risks. The project can be prepared for inevitable issues by managing risks, increasing transparency, and many problems can be avoided by proactive action from the beginning. By This can mitigate the impact and retains the control of the project manager on his/her project. There are many steps in the risk management process. 1) Identifying risks Risks that are not recognized during the planning of a project cannot be assessed, and you also can’t deal with them. However, we can say that covering all risk parameters is impossible. Because few risks may haven’t recognized during the start of the project. But after execution, it emerges from the site. Therefore, the work of risk management is to cover the essential risks as completely as possible. We should apply the risk management in a way that should be in line with the project means it should be forward-looking and in line with the project. So, we can divide the risk into two parts which become easy for classification of risk- 1) internal risk 2) external risk. risk identification risk analysis risk assessment risk control risk monitoring controlling goals Fig. 3: - Risk management flowchart in construction projects
  • 7. 7 1. Internal risks are specific to companies, projects, and any other type of problems or risks faced in previous projects. It basically depends upon the past experience of the project, which they can improve on to their next project. 2. External risks are those risks about which there are fewer data available, and there is no control of organization or person on that factors, and no method is available for identifying these factors and challenging to identify. 2) Analysing risks The goal is to fully and accurately describe the risk situation and to prioritize the risks. For this purpose, the identified risks related to their likelihood and their effect on the project are examined. This means that we will see the probability and impact of the activities. We took into consideration the portfolio and the risks are parameters of our classification. It is important to identify criteria for assessing and comparing individual risks with each other. Risk is always described as damage to or loss of an event that can be assigned a given value. 3) Assessing risks This risk assessment includes qualitative assessment and quantitative measurement, including the relationship of their effects, of individual risks. A project's risk portfolio can be illustrated and compared with others with the help of risk evaluation results. Quantitative method: - In general, the quantitative assessment includes key indicators of performance. If you want to compare many data and figures, you are preferably consulted for risk assessment. The threshold values from which a risk warning exists are determined for the key performance indicators. Average operating costs, average rent and vacancy rates or the average interest on external capital are the typical key performance indicators for the real estate sector. Qualitative method: - Where there is no objective data, risks still need to be assessed by quality. This assesses the risks subjectively based on their likelihood and the amount of damage or loss. 4) Controlling risks Risk control means that the risks determined in the risk analysis are actively influenced. Risk management measures can be distinguished between causes and effects. Cause-related actions are supposed to avoid or reduce risks, while the action-related measures serve to reduce or protect against the expected amount of damage or loss in case of damage or loss. Strategies of controlling risk are accordingly the following: - Avoidance - Reduction - Passing on the risk - Bearing the risk by oneself
  • 8. 8 5) Monitoring risks The monitoring of risks is a continuous process that is operative in control by which you can judge the effectiveness of the risk control measures. Again, the goal of risk management is not completely eradicating the risk. This process helps in guarantee that the risk position of the project is in line with the risk situation. 6) Controlling goals Actions to control objectives need to be taken after all steps of identifying, analyzing, assessing, controlling, monitoring, analyzing and risk assessment. The control process can be divided into subprocesses: target value identification, actual value determination, target/real comparison and variance analysis. In order to determine if the risk control is carried out in due form, risk identification, analysis and monitoring are checked in the monitoring as a permanent process. RISK IDENTIFICATION Risk identification involves various processes which are used in the risk management process during the planning of a project. The processes are brainstorming, delphine technique, interview/expert opinion, past experience, checklists. 1) Brainstorming A project includes various risk factors that can be interrelated with building communication etc., and external factors such as coronavirus that are not controllable by anyone. Brainstorming sessions include the relevant project stakeholders and discuss the project's risk with relevant project expertise. There are a number of sessions where people try to find the risks by talking and answering questions. A facilitator notes and differentiates between necessary or unnecessary the important issues which were raised and discussed in the sessions. 2) Delphine technique A group of expert panelists in rounds, followed by a converge on a mutual response after successive rounds, answer questions anonymously by improved judgement. After a defined stop criterion, the process is stopped (no. of rounds, stability). 3) Interview/Expert opinion Experienced people and relevant stakeholders are consulted for advice and suggestions to avoid the risk. And their experiences regarding past projects risks and obstacles which can improve in the following projects. 4) Past experience From the past projects, if any similarities are found out their mistakes are identified, every project is rigorously seen so that we can rectify it. 5) Checklists All the risks and mistakes which are noted down in a predetermined list, they start to delve, draw from juxtaposing from the previously completed projects.
  • 9. 9 Brainstorming is the most common risk identification technique used in risk management. We can divide the brainstorming session into two phases 1) idea generation phase 2) idea selection phase. The process involves getting subject matter experts, project team members, risk management team members and anyone else who might benefit from the process in one place and asking them to start identifying possible risk events that come under the idea generation phase. The idea selection phase involves the selection of risk which also involves four phases. (i) Criticism is ruled out – evaluation of ideas must be withheld until later (ii) Free-wheeling is encouraged (iii) Quantity is wanted- the greater the number of ideas, the more likely is the chance of having useful ones (iv) Combination and improvement. We are going to use brainstorming techniques for identifying the risk for any project, whether it falls under internal or external risk or any type of risk involved in it. The question arises here why use the brainstorming technique for analysis. Because it is the most common technique using for risk identification. It involves various people from different experiences and needs, and people are creating real-life scenarios by sharing their experiences. Phases such as idea building, problem-solving, removal of unnecessary ideas and different meetings between experts and important stakeholders that minimize and mitigate risk in the implementation phase. There are two types of broadly classified risk 1) internal risk 2) external risk, where internal risk is associated with the factors which have a great impact on the site. For example, if architecture doesn’t give a proper drawing of the project, it affects the project to a large extent. There are following risks are involved in internal risk: - 1) Project finance risk- when there is risk involved with the cash flow and balance sheet of the project. When the owner isn’t able to give the fund to the project whatever the reason. It can be, the bank refuses to give an additional loan to the owner, poor management of cash flow in various projects, or the owner expend all of his money on the project. Finance risk is a major reason for the closure of various projects. 2) Construction risk- when the project manager executes the plan there is various risk which doesn’t involve in the planning phase are coming in front of project manager and It impacts a project a lot in the form of time and cost. brainstorming delphi technique interview/ expert opinion past experiences checklists Fig.4: - Tools of risk identification
  • 10. 10 3) Environmental and geotechnical risk- when risks are related to the geology of site when project construction starts, there are lot of geological problems standing in front of construction leads to delay in the project which affects time and cost. 4) Project staff risks – risks related to staff members of the project who are under the umbrella of consultants, contractors, client groups. From labour to client or all internal stakeholders involved in the project. We should assess all the risks involved with the staff members. All other risks like standards and regulation risks, sponsor risks, design risks, subcontractor risks, equipment risks, site location risks, and many more risk comes under the internal risk. External risk External risks are those risks about which we don’t have a lot of information or very little is known. There is very less data available for this risk because it is based on our surroundings, and no one can predict how it can affect the project. It is uncontrollable by the organization or any other person. Risks are beyond the control of the organization. For example, COVID-19 pandemic in the world, no one can actually control the situation. We are going to use the technique which can surely help in identifying external risk. “PESTLE TECHNIQUE” is a strong tool borrowed from strategic management techniques of business management to identify external risks in construction projects help to solve the factors in the risk management process. PESTLE stands for political, economic, social, technological, legal, environmental. Political- This variable talk about how much a government will influence the economy or a particular industry. For example, a government may implement a new tax or obligation as a result of which an organization's entire revenue- generating structure may alter. Tax policies, monetary policy, trade tariffs, and other political factors that a government can levy during the fiscal year can have an impact on the economy. And it may affect the business environment to a great extent. Economical- These are determinants of an economy's success that have immediate and long-term consequences for a business. For example, an increase in the rate of inflation in every country will have an effect on how businesses market their goods and services. Furthermore, it will have an effect on a consumer's buying power as well as demand/supply models in that economy. Inflation, interest rates, foreign exchange rates, global growth trends, and other economic factors are all factors to consider. It also takes into account FDI (foreign direct investment) in the sectors that are being studied. Social- All activities that have a social impact on the economy and society are considered by the sociological element. As a result, the benefits and drawbacks to the residents of the project area must be weighed as well. Cultural expectations, norms, demographic dynamics, health consciousness, job altitudes, global warming, and other activities are examples of these events. These determinants examine the market's social climate and assess determinants such as cultural patterns, demographics, and population analytics, among other things. Buying patterns in Western nations, such as the United States, are an example of this. During the holiday season, there is a lot of demand. Legal- This element considers all legal aspects such as jobs, quotas, taxes, energy, imports and exports, and so on. There are external and internal aspects of these variables. There are certain regulations that influence a country's
  • 11. 11 economic climate, as well as certain policies that businesses maintain for themselves. The legal review considers all of these perspectives when laying out plans in light of these laws. Consumer rules, safety regulations, labour laws, and so on. Environmental- All factors that affect or are influenced by the environment are included in this category. Climate, weather, geographic location, global climate changes, environmental offsets, land conditions, ground pollution, nearby water supplies, and other factors are all included in a business environmental study. PESTLE Analysis is useful for four main reasons: 1. It assists you in identifying the company or personal prospects, as well as providing early notice of major threats. 2. It shows how one's market climate is changing. This aids in shaping one's behaviour so that one can work for rather than against progress. 3. It aids in the avoidance of projects that are destined to fail due to circumstances beyond one's control. 4. When entering a new nation, area, or market, it can help you break free from implicit assumptions by allowing you to gain an analytical view of the new world. Use PESTLE to create a list of the changes that are taking place in our environment. Determine the topics to be covered and adapt the questions to the company's unique needs. Make a list of potential risks or problems. Take the necessary measures. During the project's lifecycle, review the risks and appropriate mitigation steps on a regular basis to prepare for changes. CASE STUDY This case study explains how to identify risks in community-based construction projects, which is the first step in risk management. It explains how the brainstorming approach was used in Zambia to define threats in community- based construction projects. The objective of the case study is: classify all possible risks in community-based construction projects; and assess the essential risks in community-based construction projects. Zambia is a landlocked country in Southern Africa, covering 752,614 square kilometers. It is a highly urbanized country, with more than half of the country's population living in cities or peri-urban areas. As per capita GDP of US$709.00 is projected for the region (CSO, 2005). Zambia's population was just over four million at the time of independence in 1964. The population had more than doubled by the early 1990s, putting a lot of strain on the few socio-economic service assets such as schools and hospitals that did not rise in proportion to the population growth due to unfavorable economic factors. As a result, the government needed to act quickly. As a result, more schools, health centres, and other infrastructure including roads and bridges were needed by the government. To that end, with the help of cooperating partners, a community-based construction model was implemented. Communities were expected to participate in the project procurement process by contributing 25% of the project cost in terms of local labour and resources such as burned bricks. The following are the main benefits of community-based procurement over traditional methods: • Less expensive, considering scarce resources and the country's economic downturn. • To instil a sense of ownership in the community after the projects were commissioned.
  • 12. 12 The following are some of the drawbacks of the community-based system: • Poor quality work done, resulting in unbudgeted for repair work. • Delayed project completion due to community unpreparedness and other factors. • As a consequence of the above, project cost overruns have occurred. As a result, brainstorming was selected as the study's tool for assessing threats. It was used at the community level in the form of group discussions with project management committees (PMCs) to identify possible threats impacting their specific projects. Based on previous experience, guiding questions for the brainstorming sessions with PMCs were established and categorized into risk factors. To ensure the clarity of the questions, the questionnaire was pilot- tested by conducting brainstorming sessions with two PMCs and a few experts. The clarifications were integrated into the list of guiding questions, resulting in a reduction of 11 to 7 questions. In each of Zambia's nine provinces, sample units were PMCs from a completed or ongoing project. Members of the project PMCs were among the discussants in order to determine possible project risks. Table I displays the brainstorming session's sample project units. Project no. Province District Name of project Type of project Status of project 1 Central Mkushi Kasokata basic school Construction of a classroom block Completed 2 North Kaputa Kaputa basic school rehabilitation of a classroom block Completed 3 North-western Kasempa Lufata basic school Construction of a classroom block On-going 4 Copperbelt Ndola Northrise basic school Construction of a classroom block On-going 5 Luapula Mansa Lukangaba basic school Construction of a classroom block On-going 6 western Kalabo Namatindi basic school Construction of a house On-going 7 Lusaka Chongwe Chinyunyu basic school Construction of a house On-going 8 Southern Namwala Kabulamwada basic school Construction of a laboratory On-going 9 Eastern Nyimba Fumba basic school Construction of a class block and a house On-going Table 1: - Sample units were PMCs from a completed or ongoing project
  • 13. 13 Nasir et al. (2003) divided risks into categories based on their origin, while Baker et al. (1999) identified six types of construction risks: financial, technological, time, organizational, environmental, and political. Similarly, the risks in community-based projects were divided into six groups based on the research subject and reviewed literature. (1) project initiation; (2) community contribution and participation (3) budget and finance (4) skilled labour (5) materials procurement; and (6) technical supervision and quality control. 1) Project initiation risks Since most community-based construction projects are initiated by the community as beneficiaries, it was critical to identify project initiation risks. After the brainstorming sessions of project initiation risks there are seven risks emerges out from the session which are- 1) unconfined sources of funds 2) lack of technical advice 3) lack of consensus 4) lack of community sensitisation 5) poor organisation 6) lack of organisation 7) Delays in commencement. But we realise that there are three factors among all which impacts a lot on our project which are described under the following table: - Item no. Identified risk Description 1 Lack of technical device A lack of clarification about the project's criteria resulted in the purchase and preparation of products that did not follow standard engineering specifications. 0 10 20 30 40 50 60 70 80 90 100 Project initiation risks Fig 5: - Types of risk emerges after brainstorming session of project initiation risks
  • 14. 14 2 Lack of consensus Some members of the community did not completely participate in the project due to a lack of agreement on the project's need and form. 3 Uncommon source of funds Untrustworthy or unverified funding sources prevented involvement and hampered full cooperation in terms of material contribution. 2) Community contribution and participation risks One of the major activities carried out by the beneficiary community for a project was to provide upfront locally available materials and unskilled labour. The materials may include crushed stones, river sand, building sand, timber and burnt bricks in some cases. In the process of preparing upfront materials, a number of risks that could manifest were identified. After the brainstorming sessions of community contribution and participation risks there are twelve risks emerges out from the session which are- 1) adverse weather conditions 2) logistical problems 3) lack of cooperation 4) non-conformity to standard specifications 5) inadequate bricks 6) lack of technical skills 7) inappropriate construction materials 8) stake holder conflicts 9) ungraded crushed stones 10) inadequate financial contributions 11) poor time management 12) lack of firewood. But we realise that there are only five factors which impacts a lot on our project which are described under the following table: - 89 89 67 56 56 44 44 33 22 22 11 11 0 10 20 30 40 50 60 70 80 90 100 Community contribution and participation risks Table 2: - Risk comes after the brainstorming of project initiation risks Fig 6: - Types of risk emerges after brainstorming session of Community contribution and participation risks
  • 15. 15 Item no. Identified Risk Description of risk 1 Adverse weather conditions Project materials were difficult to prepare due to heavy rainfall, floods during the rainy season, and other environmental factors. As a result, proposals for implementation were pushed back. 2 Non-conformity to standard Brick shapes and sizes differed due to a lack of quality control requirements in the manufacturing process. As a result, the brickwork was of low quality. 3 Inadequate bricks Insufficient quantities of bricks were moulded in relation to project goals. As a result, the implementation was pushed back. 4 Logistical problems Material transportation issues arose as a result of the poor state of feeder roads, posing challenges in material mobilization. As a result, the implementation was pushed back. 5 Lack of cooperation Owing to the government's free education programme, community members were unable to participate and contribute to the project. Some residents expected the government to carry out the projects. 3) Budget and finance risks Community-based building projects are no exception when it comes to financing. Risks associated with project budgeting and funding were established during group discussions based on this assumption. After the brainstorming sessions of community contribution and participation risks there are six risks emerges out from the session which are- 1) Adequacy of project funds 2) Insufficient information on budgets 3) Phased disbursement of funds 4) Delayed financial disbursements 5) Inadequate budget due to delayed implementation 6) Delayed financial retirements but we realise that there are only three factors which impacts a lot on our project which are described under the following table 4. 78 67 56 44 33 11 0 10 20 30 40 50 60 70 80 90 Budget and finance risks Table 3: - Risk comes after the brainstorming of Community contribution and participation risks Fig 7: - Types of risk emerges after brainstorming session of Budget and finance risks
  • 16. 16 Item no. Identified risk Description of risk 1 Delayed financial retirements Financial retirements through the District Education Office have been postponed. This caused a delay in the release of additional funds and, as a result, the completion of projects. 2 Delayed financial disbursements As a result, start-ups were delayed, inventory acquisitions were phased in, and implementation was delayed. 3 Inadequate budget due to delayed Due to the delay in execution, the budget's worth was eroded, resulting in a deficit and eventual budget overrun. 4) Skilled labour risks Skilled labour is critical in the implementation of community-based construction projects, as it is in all construction projects. As a result, it was wise to identify potential risks associated with this resource during brainstorming sessions. After the brainstorming sessions of technical supervision and quality control risks there are thirteen risks emerges out from the session which are- 1) unavailability of skilled labour in local areas 2) PMC incompetent to recruit skilled labour 3) incompetent labour 4) inadequate training provisions 5) irregular payments to contractor 6) inadequate conditions of contract 7) failure of payment by contractor to labour 8) delayed engagement of contractor 9) use of unskilled labour 10) labour disputes 11) high cost of labours 12) non-technical contractors 13) dishonest contractors. But we realise that there are only three factors which impacts a lot on our project which are described under the following table: - 56 56 56 44 33 22 11 11 11 11 11 11 11 0 10 20 30 40 50 60 Skilled labour risks Table 4: - Risk comes after the brainstorming of Budget and finance risks Fig 8: - Types of risk emerges after brainstorming session of skilled labour risks
  • 17. 17 Item no. Identified risk Description of risk 1 Incompetent labour Because the skilled labour available was inexperienced, poor quality work was produced. 2 Unavailability of skilled labour Scarcity of skilled workers in the project location. This led to the recruitment of contractors from other locations and too late implementation in the locality 3 PMCs incompetent to recruit The PMCs did not have the power to interview qualified workers. This led to incompetent contractors being involved. 5) Material procurement risks In the timely execution of construction projects, the procurement of non-local materials is an important aspect. This was also true for projects in the community, and it was therefore imperative to identify risks associated with this aspect. After the brainstorming sessions of technical supervision and quality control risks there are twelve risks emerges out from the session which are- 1) unavailability of non-local materials in local shops 2) lengthy tender process 3) high cost of transportation 4) purchase of substandard materials 5) incomplete material lists 6) high cost of materials 7) inadequate procurement time for PMC 8)insufficient knowledge of materials by PMC 9) incorrect estimates of materials 10) purchase of unspecified materials 11) non- availability of some materials 12) PMC not involved in procurement process. But we realise that there are only four factors which impacts a lot on our project which are described under the following table: - 78 67 67 56 22 22 22 11 11 11 11 11 0 10 20 30 40 50 60 70 80 90 Material procurement risks Table 5: - Risk comes after the brainstorming of skilled labour risks Fig 9: - Types of risk emerges after brainstorming session of Material procurement risks
  • 18. 18 Item no. Identified risk Description of risk 1 Purchase of substandard Materials were obtained from substandard materials like door frames and window frames. The PMC bought poor quality materials in the absence of technical advice. This resulted in poor work quality. 2 High cost of transportation In the provincial centres, several kilometers away, materials were obtained from hardware shoppings. This resulted in high transport costs and higher costs. 3 Lengthy tender process The materials were procured by the District Secretary's Board of Education or the Provincial Education Officer's Bureau through an extensive tendering process. The execution was delayed. 4 Unavailability of non-local In the nearest local shops, no non-local materials were found in local shops. This meant material could be obtained only several kilometers away in the provincial centres. The execution was thus delayed. 6) Technical supervision and quality control risks Quality is one of the three factors used for measuring a project's success, including community-based projects. It was important, therefore, to identify risks that hinder good work performance in community projects. After the brainstorming sessions of technical supervision and quality control risks there are eight risks emerges out from the session which are- 1) lack of work schedules 2) inefficient supervision 3) inappropriate materials 4) lack of qualified and construction supervisors 5) Poor training and general incompetence 6) incompetence and inadequate skills 7) lack of quality control 8) absenteeism on part of supervisors. But we realise that there are only four factors which impacts a lot on our project which are described under the following table: - 89 89 67 44 44 33 22 11 0 10 20 30 40 50 60 70 80 90 100 Technical supervision and quality control risks Table 6: - Risk comes after the brainstorming of material procurement risks Fig 10: - Types of risk emerges after brainstorming session of technical supervision and quality control risks
  • 19. 19 Item no. Identified risk Description of risk 1 Purchase of substandard Materials were obtained from substandard materials like door frames and window frames. The PMC bought poor quality materials in the absence of technical advice. This resulted in poor work quality. 2 High cost of transportation In the provincial centres, several kilometers away, materials were obtained from hardware shopping. This resulted in high transport costs and higher costs. 3 Lengthy tender process The material was obtained either through the District Education Council or through the Provincial Education Officer's office through a long tendering process. The execution was delayed. 4 Unavailability of non-local In the nearest local shops, no non-local materials were found in local shops. This meant material could be obtained only several kilometers away in the provincial centres. The execution was thus delayed. CONCLUSION First of all, we have talked about the definition of risk, which defines as the possible occurrence of negative or adverse effects, exclusively lead to damage or loss, while the possibility of negative or positive effects is defined by others or the probability of uncertainty. You can’t completely end the risk in any project, but we can mitigate or minimize the risk. For e.g., Share market involves the risk of either losing money in the market or gain big money by investing in the share market. But if you carefully invest in the share market by considering all the factors of shares, then you can minimize risk and when you do this minimisation and mitigation of risk, then it comes under risk management. From the previous example of the share market, we are able to define the risk management process completely. It is the management to reduce the risk impact. The risk may be controlled through certain techniques involving risk identification and assessment which helps to assess the level of risk. In all construction processes, risk management is applied in particular. Every construction process identifies all potential risks that may harm the project. The study then analyzed the amount of risk affected by the project and then classified it according to its level of risk or damage. Subsequently, reduction measures are implemented, including avoidance, transfer, acceptance or mitigation. Risk management consists of four steps. We can work on identifying and evaluating our risk on this basis. The first step is assess followed by evaluate, analysis and the final step is measure. They are followed in a process is called the risk management cycle. It is of great importance in the case of construction projects, although at the beginning of the project. During the planning phase, potential risks for future project success can be identified and reduced. This has special consequences for the compliance of fixed dates and time limits and for the maintenance of project costs. The main point is that it observes its due date for the establishment of an operating unit. A risk potential analysis of a project determines the impact of the project risks on the risk situation of the company. Through the cycle, we understand the process of risk management in construction projects. Then Table 7: - Brainstorming session of technical supervision and quality control risks
  • 20. 20 we emphasize on all the processes briefly. The first step in identifying risk is to identify the risk through the broader classification of internal risk and external risk. The second step consists of risk analysis which involves the analysis of risk. We analyze the risk on the probability of occurrence and their impact. We took the portfolio and our classification parameters are risk costs. Criteria have to be identified based on the assessment and comparison of individual risks. Then the process of assessing risk comes after analyzing. It involves quantity & quality assessment where risk is assessed through data and numbers, and in the latter, the risk is assessed through likelihood and impact. Then we control and monitor risk through avoidance, reduction, passing on the risk, bearing the risk by oneself. After that, we execute all the processes in controlling the risk and its impact. Afterwards, we explore the risk identification, which lies under the scope of our report. Risk identification involves various processes which are brainstorming, delphine technique, interview/expert opinion, past experience, checklists. Then we define all the processes briefly. In order to identify risk, whether it is internal or external or any type of risk involved in any project, we will use brainstorming techniques. There arises the question of why brainstorming is used for analysis. Because it is the most common risk identification technique. It involves various people from different experiences and needs and by sharing their experiences people create a real-life scenario. Stages such as creating ideas, troubleshooting, deleting unnecessary ideas and holding various meetings between experts and key stakeholders to minimize risks during implementation. The brainstorming session can be divided into two phases 1) Phase of idea production 2) phase of idea selection. The process involves bringing experts, project team members, risk management team members and anyone else who may benefit from the process to the same location to begin identifying possible risk events. The selection of ideas involves a risk selection that also takes four phases- 1) criticism is ruled out, 2) free-wheeling is encouraged, 3) quantity is wanted 4) combination and improvement. Then we apply brainstorming on internal risk and external risk. Internal risk involves all the risk which is associated with the internal issue of project and internal stakeholders like project finance risk, construction risk, environmental and geotechnical risk, project staff risks etc. external risk is identified by the technique of PESTLE, which is political, economical, social, technological, legal, environmental. Pestle technique covers around all the factor of risk which can impact the project. The various reason for using this technique is, it can help you to identify the company or personal outlook and to notify you in advance of serious threats. It demonstrates how changing is the market environment. This helps to shape one's behaviour to work for and not for progress. It helps to prevent projects that, in circumstances beyond our control, are destined to fail. It can help you free yourself from implicit assumptions when entering a new country, region or market by enabling you to acquire an analytical view of the world. After that, we have taken the case study of Zambia to define threats in community-based construction projects. The objective of the case study is: classify all possible risks in community-based construction projects; and assess the essential risks in community-based construction projects. After the increase in the population of Zambia, there is a lot more strain on Zambia for the construction of buildings and hospitals. The main benefits of community-based procurement over traditional methods less expensive, considering scarce resources and the country's economic downturn. To instill a sense of ownership in the community after the projects were commissioned and the disadvantages of the community-based project is poor quality work done, resulting in unbudgeted for repair work, delayed project completion due to community unpreparedness and other factors. As a consequence of the above, project cost overruns have occurred. Brainstorming was therefore selected to be the tool of the study to evaluate threats. It was used at community level to identify threats impacting their specific projects by group discussions with Project Management Committee (PMCs). Based on past knowledge, guiding questions have been identified
  • 21. 21 and classified as risk factors during brainstorming sessions with PMCs. The survey was pilot-tested with brainstorming with two PMCs and some experts in order to ensure the clarity of questions. The clarifications were included in the list of guidelines, leading to 11-7 questions being reduced. Similarly, the risks in community-based projects were divided into six groups based on the research subject and reviewed literature. First is project initiation, second is community contribution and participation, third is budget and finance, fourth is skilled labour, the fifth is material procurement risks, sixth is technical supervision and quality control risks. We have done an analytical study of all these processes by making tables and graphs of all identified risks under these all processes by which we see the analytical use of the brainstorming process and had seen the benefits of using the brainstorming process. REFERENCES • Morano, Cássia & Martins, Claudia & Ferreira, Miguel. (2007). Application of Brainstorming Technique in E&P Projects. • Mañelele, I. and Muya, M. (2008), "Risk Identification on Community‐Based Construction Projects in Zambia", Journal of Engineering, Design and Technology, Vol. 6 No. 2, pp. 145-161. • Patel, Kinnaresh. (2013). A Study on Risk Assessment and its Management in India. American Journal of Civil Engineering. 1. 64. 10.11648/j.ajce.20130102.13. • Schieg, Martin. (2006). Risk Management in construction Project Management. Journal of Business Economics and Management. 7. 77-83. 10.3846/16111699.2006.9636126. • Martins, Claudia & Morano, Cássia & Ferreira, Miguel & Haddad, Assed. (2011). Risk Identification Techniques Knowledge and Application in the Brazilian Construction. Journal of Civil Engineering and Construction Technology. 2. 242-252. 10.5897/JCECT11.024. • Narmatha et al. 2015, Study on Risk Analysis in Construction Project, International Journal of Scientific & Engineering Research, Volume 6, Issue 8, August-2015, ISSN 2229-5518. • Rastogi et al. Trivedi et al. 2016, Pestle Technique – A Tool to Identify External Risks in Construction Projects, Volume 3, Issue 1, Janauary-2016, ISSN 2395-0056.