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PUBLIC SURVEY
       JANUARY 2012

CIDB 1BINA.my IMPORVEMENT
       INITIATIVES




                 By:
      CIDB 1BINA.my Operation Unit




                  1                  ars/
1. Have you heard about CIDB 1BINA.mybefore?
     Yes
     No

2. If `YES’how did you learn of CIDB 1BINA.my?
       Word of mouth
       Website(CIDB, JKR, Mudah.my, Facebook, Twitter &etc)
       Direct mail / Newsletter
       Email messages
       Flyers
       Exhibitions
       Others______________________________________

3. Do you understand what is CIDB 1BINA.my all about?
      Yes
      Somewhat understand
      Still blur
      Definitely not understand

   If NOT. Do you have any idea how can we help to make you understand?
   _______________________________________________

4. Your satisfaction with the following features of CIDB 1BINA.my

   Layout
      Very satisfied
      Somewhat satisfied
      Neutral
      Somewhat dissatisfied
      Very dissatisfied

   Do you have any suggestions for us?_______________________________




                                   2                                      ars/
Content(Info, Directories, Products & Services)
  Very satisfied
  Somewhat satisfied
  Neutral
  Somewhat dissatisfied
  Very dissatisfied

Do you have any suggestions for us?_______________________________

Colors Combination
   Very satisfied
   Somewhat satisfied
   Neutral
   Somewhat dissatisfied
   Very dissatisfied

Do you have any suggestions for us?_______________________________

Membership Registration Process
  Very satisfied
  Somewhat satisfied
  Neutral
  Somewhat dissatisfied
  Very dissatisfied

Do you have any suggestions for us?_______________________________

Overall User Friendly
  Very satisfied
  Somewhat satisfied
  Neutral
  Somewhat dissatisfied
  Very dissatisfied

Do you have any suggestions for us? _______________________________

                                 3                               ars/
5. After browsing CIDB 1BINA.my, how likely you as a user will
   continuerevisit CIDB 1BINA.my portal?
      Very likely
      Somewhat likely
      Neutral
      Somewhat unlikely
      Very unlikely

   Do you have any suggestions for us?_______________________________

6. How relevant do you find overall the information in CIDB 1BINA.my with
   construction industry?
      Very relevant
      Somewhat relevant
      Not at all relevant

   Do you have any suggestions for us?_______________________________

7. If you switched to another construction portal provider, please
   indicateyour reasons for doing so.

   Better quality of services
      Very likely
      Somewhat likely
      Neutral
      Somewhat unlikely
      Very unlikely

   Do you have any suggestions for us? _______________________________




                                   4                                   ars/
Service is easier to use
   Very likely
   Somewhat likely
   Neutral
   Somewhat unlikely
   Very unlikely

Do you have any suggestions for us? _______________________________

Better layout and more interactive
   Very likely
   Somewhat likely
   Neutral
   Somewhat unlikely
   Very unlikely

Do you have any suggestions for us? _______________________________

Content is more informative
  Very likely
  Somewhat likely
  Neutral
  Somewhat unlikely
  Very unlikely

Do you have any suggestions for us? _______________________________

Better price for products and services
   Very likely
   Somewhat likely
   Neutral
   Somewhat unlikely

Do you have any suggestions for us? _______________________________




                                 5                               ars/
Better payment plan for products and services
     Very likely
     Somewhat likely
     Neutral
     Somewhat unlikely
     Very unlikely

  Do you have any suggestions for us? _______________________________

8. Overall, how satisfied are you with CIDB 1BINA.my presentation?
     Very satisfied
     Somewhat satisfied
     Neutral
     Somewhat dissatisfied
     Very dissatisfied

  Do you have any suggestions for us? _______________________________

9. How likely is it that youwould recommend us to yourfriends/colleagues?
     Very likely
     Somewhat likely
     Neutral
     Somewhat unlikely
     Very unlikely

  Do you have any suggestions for us? _______________________________




                                  6                                    ars/
10.You as one of construction players in Malaysia, what type of information
   or services do you want / looking for in a so called National Construction
   Portal to boost up you businesses?
   _____________________________________________________________
   _____________________________________________________________
   _____________________________________________________________
   _____________________________________________________________
   _____________________________________________________________
   _____________________________________________________________

11.Do you have any other better ideas for improving our portal?
   _____________________________________________________________
   _____________________________________________________________
   _____________________________________________________________

12.Please indicate your gender.
      Male
      Female

13.Which range includes your age?
     Younger than 18
     18 - 24
     25 - 34
     35 - 44
     45 - 54
     55 - 64
     65 or older

14.Please indicate in which industry are you attached to.
      Construction
      IT
      Business and Marketing
      Education
      Others ___________________________________


                                  --THANK YOU--

                                    7                                      ars/

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cidb1bina 2012 survey

  • 1. PUBLIC SURVEY JANUARY 2012 CIDB 1BINA.my IMPORVEMENT INITIATIVES By: CIDB 1BINA.my Operation Unit 1 ars/
  • 2. 1. Have you heard about CIDB 1BINA.mybefore? Yes No 2. If `YES’how did you learn of CIDB 1BINA.my? Word of mouth Website(CIDB, JKR, Mudah.my, Facebook, Twitter &etc) Direct mail / Newsletter Email messages Flyers Exhibitions Others______________________________________ 3. Do you understand what is CIDB 1BINA.my all about? Yes Somewhat understand Still blur Definitely not understand If NOT. Do you have any idea how can we help to make you understand? _______________________________________________ 4. Your satisfaction with the following features of CIDB 1BINA.my Layout Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us?_______________________________ 2 ars/
  • 3. Content(Info, Directories, Products & Services) Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us?_______________________________ Colors Combination Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us?_______________________________ Membership Registration Process Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us?_______________________________ Overall User Friendly Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us? _______________________________ 3 ars/
  • 4. 5. After browsing CIDB 1BINA.my, how likely you as a user will continuerevisit CIDB 1BINA.my portal? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us?_______________________________ 6. How relevant do you find overall the information in CIDB 1BINA.my with construction industry? Very relevant Somewhat relevant Not at all relevant Do you have any suggestions for us?_______________________________ 7. If you switched to another construction portal provider, please indicateyour reasons for doing so. Better quality of services Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ 4 ars/
  • 5. Service is easier to use Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ Better layout and more interactive Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ Content is more informative Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ Better price for products and services Very likely Somewhat likely Neutral Somewhat unlikely Do you have any suggestions for us? _______________________________ 5 ars/
  • 6. Better payment plan for products and services Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ 8. Overall, how satisfied are you with CIDB 1BINA.my presentation? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us? _______________________________ 9. How likely is it that youwould recommend us to yourfriends/colleagues? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ 6 ars/
  • 7. 10.You as one of construction players in Malaysia, what type of information or services do you want / looking for in a so called National Construction Portal to boost up you businesses? _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ 11.Do you have any other better ideas for improving our portal? _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ 12.Please indicate your gender. Male Female 13.Which range includes your age? Younger than 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 or older 14.Please indicate in which industry are you attached to. Construction IT Business and Marketing Education Others ___________________________________ --THANK YOU-- 7 ars/