B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
cidb1bina 2012 survey
1. PUBLIC SURVEY
JANUARY 2012
CIDB 1BINA.my IMPORVEMENT
INITIATIVES
By:
CIDB 1BINA.my Operation Unit
1 ars/
2. 1. Have you heard about CIDB 1BINA.mybefore?
Yes
No
2. If `YES’how did you learn of CIDB 1BINA.my?
Word of mouth
Website(CIDB, JKR, Mudah.my, Facebook, Twitter &etc)
Direct mail / Newsletter
Email messages
Flyers
Exhibitions
Others______________________________________
3. Do you understand what is CIDB 1BINA.my all about?
Yes
Somewhat understand
Still blur
Definitely not understand
If NOT. Do you have any idea how can we help to make you understand?
_______________________________________________
4. Your satisfaction with the following features of CIDB 1BINA.my
Layout
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us?_______________________________
2 ars/
3. Content(Info, Directories, Products & Services)
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us?_______________________________
Colors Combination
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us?_______________________________
Membership Registration Process
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us?_______________________________
Overall User Friendly
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us? _______________________________
3 ars/
4. 5. After browsing CIDB 1BINA.my, how likely you as a user will
continuerevisit CIDB 1BINA.my portal?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us?_______________________________
6. How relevant do you find overall the information in CIDB 1BINA.my with
construction industry?
Very relevant
Somewhat relevant
Not at all relevant
Do you have any suggestions for us?_______________________________
7. If you switched to another construction portal provider, please
indicateyour reasons for doing so.
Better quality of services
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
4 ars/
5. Service is easier to use
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
Better layout and more interactive
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
Content is more informative
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
Better price for products and services
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Do you have any suggestions for us? _______________________________
5 ars/
6. Better payment plan for products and services
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
8. Overall, how satisfied are you with CIDB 1BINA.my presentation?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Do you have any suggestions for us? _______________________________
9. How likely is it that youwould recommend us to yourfriends/colleagues?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for us? _______________________________
6 ars/
7. 10.You as one of construction players in Malaysia, what type of information
or services do you want / looking for in a so called National Construction
Portal to boost up you businesses?
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
11.Do you have any other better ideas for improving our portal?
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
12.Please indicate your gender.
Male
Female
13.Which range includes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
14.Please indicate in which industry are you attached to.
Construction
IT
Business and Marketing
Education
Others ___________________________________
--THANK YOU--
7 ars/