Presented to a group of approx 20 leaders in the field of mentoring at the Friends for Youth Mentoring Conference, Thursday April 18, 2013 in Santa Clara, CA
Apologies can be powerful motivators and an important components of a will to resolve. Here are some thoughts and observations on critical aspects of apologies and their effective application.
Presented to a group of approx 20 leaders in the field of mentoring at the Friends for Youth Mentoring Conference, Thursday April 18, 2013 in Santa Clara, CA
Apologies can be powerful motivators and an important components of a will to resolve. Here are some thoughts and observations on critical aspects of apologies and their effective application.
Find out what it means to have tact and diplomacy. Read on how people often invalidate each other and how you can improve on your effective listening skills.
Provides a definition and overview of personal boundaries, including personal space and multicultural experiences. The benefits of boundaries as well as issues with the lack thereof is covered. Ways to establish and maintain healthy boundaries is covered. Digital boundaries for couples is discussed.
Pilot Tech Talk #1 — 101 Nonviolent Communication by Karola MorawskaPilot
See how Karola Morawska talks about 101 nonviolent communication in Tech Talk episode #1
Visit pilot.co — World’s best engineering and design talent on demand.
YouTube: https://youtu.be/vU-6qlWrLDg
Empathy: The Science of Feeling. Do You Have Enough Empathy to Reach Your Ful...UXPA International
Ever wondered what makes some practitioners truly great? Is there something in how they are wired that sets them apart and amplifies their contributions on products, projects, and within organizations?
Our presenters will explore how recent advances in brain science and empathic competency may offer practice owners and businesses measurable ways to hire and cultivate individuals who can make a true difference in the success of their products and teams. The two will share findings from their 2015 survey of more than 500 practitioners throughout Europe, Canada and the United States on the importance of empathy in designing informational environments.
Join our presenters and hear how a conversation about hiring for fit, the role of certifications, and predicting team success resulted in a journey to understand what really makes us tick.
(Participant count will be updated after research fields to reflect actual participant numbers and respondent geographies).
Discuss a workable definition of Emotional Intelligence in leadership.
Understand the five domains of Emotional Intelligence.
“EI” Exercise to explore personal strengths and vulnerabilities related to EI.
Develop an EI Action Plan resulting in improved self-management & career transition success.
Empathy has a profound impact on human connection and experience, and it can make or break many difficult interactions in our personal and professional lives. Join Dr. Tessa Misiaszek to understand the psychology of empathy and its clear path to customer loyalty, especially as it relates to the healthcare field.
Find out what it means to have tact and diplomacy. Read on how people often invalidate each other and how you can improve on your effective listening skills.
Provides a definition and overview of personal boundaries, including personal space and multicultural experiences. The benefits of boundaries as well as issues with the lack thereof is covered. Ways to establish and maintain healthy boundaries is covered. Digital boundaries for couples is discussed.
Pilot Tech Talk #1 — 101 Nonviolent Communication by Karola MorawskaPilot
See how Karola Morawska talks about 101 nonviolent communication in Tech Talk episode #1
Visit pilot.co — World’s best engineering and design talent on demand.
YouTube: https://youtu.be/vU-6qlWrLDg
Empathy: The Science of Feeling. Do You Have Enough Empathy to Reach Your Ful...UXPA International
Ever wondered what makes some practitioners truly great? Is there something in how they are wired that sets them apart and amplifies their contributions on products, projects, and within organizations?
Our presenters will explore how recent advances in brain science and empathic competency may offer practice owners and businesses measurable ways to hire and cultivate individuals who can make a true difference in the success of their products and teams. The two will share findings from their 2015 survey of more than 500 practitioners throughout Europe, Canada and the United States on the importance of empathy in designing informational environments.
Join our presenters and hear how a conversation about hiring for fit, the role of certifications, and predicting team success resulted in a journey to understand what really makes us tick.
(Participant count will be updated after research fields to reflect actual participant numbers and respondent geographies).
Discuss a workable definition of Emotional Intelligence in leadership.
Understand the five domains of Emotional Intelligence.
“EI” Exercise to explore personal strengths and vulnerabilities related to EI.
Develop an EI Action Plan resulting in improved self-management & career transition success.
Empathy has a profound impact on human connection and experience, and it can make or break many difficult interactions in our personal and professional lives. Join Dr. Tessa Misiaszek to understand the psychology of empathy and its clear path to customer loyalty, especially as it relates to the healthcare field.
17 Insincere Traits From People Who Claim To Be SincereMalcolm Out Loud
If the world could strive for one quality and one quality only, I choose SINCERITY. Imagine a world where you didn't have to guess at the motive behind the offer, or people did what they said they were going to do. If that were the case our energies would be devoted to the 'task at hand,' clearly paving the way for superior results. Okay, I was dreaming for just a moment. When you understand the motives behind those people who are most insincere, you'll be leaps and bounds ahead of the volumes of people who become victims.
Five Fun Activities to Build Listening Skillsallisg43
Can listening activities be fun and motivating? These slides look at listening in the EFL classroom and outline five fun and easy-to-use activities to help EFL learners build listening skills in an enjoyable and exciting way. Material from the e-future texts Listen Up and Listen Up Plus are used in the slides.
These slides are from a presentation delivered at KOTESOL in Seoul on October 12th, 2013.
Forgiving Unfair...mapping a way to peace. Forgiveness is a practice not a single act. This PowerPoint will hopefully guide you to have a better understanding of forgiveness and how it makes the world a better place.
Hi everyone! We're students of the Islamic University of Syekh Yusuf Tangerang. Here's our presentation slide for the English for Interpersonal Interaction 3 course about expressing embarrassment and anger, lectured by Mrs. Syifa Fadhillah, M.Pd. This presentation slide consists of expressions, phrases, and idioms that are used for the language functions, also some dialogue examples and quiz.
Hopefully, this can be helpful :)
Pastor David Schmidt - 2 August 2009, 3/4
How are your relationships going? Are you experiencing any pain or stress or struggles? Are any of your relationships under stress?
We all find ourselves in those situations from time to time and none of us like to be there. But how do we move beyond that to find healing and wholeness in our relationships?
Forgiveness is the key to most of the spiritual problems we face as Christians. God's love within us presses us to forgive others without conditions. unforgiving spirit is always restless and have no peace within. Be a forgiver Be in freedom! Be Blessed!
Gratitude means thankfulness, counting your blessings, noticing simple pleasures, and acknowledging everything that you receive. It means learning to live your life as if everything were a miracle, and being aware on a continuous basis of how much you’ve been given. Gratitude shifts your focus from what your life lacks to the abundance that is already present. In addition, behavioral and psychological research has shown the surprising life improvements that can stem from the practice of gratitude. Giving thanks makes people happier and more resilient, it strengthens relationships, it improves health, and it reduces stress.
Serving As A Way Of Being by Brahma Kumaris Raja YogaKaren Perkins
A-Z teachings about Serving as a Way of Being. Declutter your mind from negativity.
Teachings are from the Brahma Kumaris.
Compiled by Karen Perkins - Sydney - Australia
On a scale of 1 to torturous, getting your heart broken is a solid “absolutely awful.” Most of us have been there at some point, left wondering how to get over a broken heart.
When somebody breaks up with you, you're going to feel a flood of emotions, It's a trauma. It's a shock to your system.” And as with any type of emotional shock, “you want to be really gentle with yourself and you want to allow yourself to feel your feelings.
We can learn from science that joy activates the brain’s relational circuits in the middle of our identity center. Joy enables us to respond to the God who is with us and for us. God’s initiating love allows us to receive his grace with appreciation and joy, generating a joyful identity. The brain’s joy center – the right orbital prefrontal cortex – is the only section of brain which never loses its capacity to grow – so our “joy strength” can continue to expand through life.
Because Cory didn’t grow up with joy being a part of his life, he found that the interactive gratitude exercise from Jim Wilder, Anna Kang, John Loppnow, and Sungshim Loppnow’s book, Joyful Journey, was helpful in processing his internal dialogue of negative thoughts so he could experience joy from God. It allowed him to write a letter to God with a response back from Him. Cory never received validation from his earthly father. Receiving re-parenting and validation from God, Cory said, allowed him to avoid emotionally dumping on people.
After the gratitude exercise, six additional steps are included in Immanuel Journaling (described below), where we write down our impression of what God is thinking and saying to us (everything we write down being filtered through Scripture and our knowledge of God’s character).
Immanuel Journaling Steps:
1. Gratitude. Write anything you appreciate and then write God’s response to your gratitude:
“Dear God, I’m thankful for…” and “Dear child of mine…”
2. I can see you.
Write from God’s perspective what He observes in you right now, including your physical sensations.
3. I can hear you.
Write from God’s perspectives what He hears you saying to yourself.
4. I understand how big this is for you.
How does God see your dreams, blessings or upsets and troubles?
5. I am glad to be with you and treat your weakness tenderly.
How does God express His desire to participate with your life?
6. I can do something about what you are going through.
What does God give you for this time?
7. Read what you have written aloud (preferably to someone else)
In this presentation I discuss fear of intimacy. We will also take part in a few exercises that point to giving and receiving love. The exercises will be very experiential and we will discuss them afterward.
A very good presentation on how to finance a college education. This is great information for parents with high school students heading to college next year. I got this presentation from a good friend at J&J.
2. Why Apologize?
A Cry for Reconciliation –
restoration of the relationship
For lack of an apology…
Can you forgive without an apology
Can we learn to apologize?
What are some of the worst apologies you have given or received?
3. A Cry for Reconciliation
While justice may bring some sense
of satisfaction to the offended
person, justice does not typically
restore relationships
Humankind has an amazing
capacity to forgive
The more intimate the relationship
the deeper the desire for
reconciliation
4. For lack of an apology…
Individuals declare war, which can
last for years ending in divorce or
even death.
Partners in a healthy relationship
are willing to apologize
5. Can you forgive without an apology?
Christian worldview – to forgive
without an apology
But what is the Christian instructed
to do? To forgive others as God
forgives us – by confessing to our
sins.
No where in the New or Old
Testament does God forgive those
who do not confess to their sins.
6. Can you forgive without an apology?
Genuine forgiveness removes the
barrier that was created by the
offense and opens the door to
restoring trust over time.
7. Can we learn to apologize?
Yes, by learning the apology
language of the other person and be
willing to speak
8. The Five Languages of Apology
1. Expressing Regret – “I apologize”
2. Accepting Responsibility – “I was
wrong”
3. Making Restitution – “What can I do
to make it right”
4. Genuinely Repenting – “I’ll try not to
do that again”
5. Requesting Forgiveness – “Will you
please forgive me”
9. 1. Expressing Regret
Saying the Magic Words – I am
sorry
What does your body say?
Sorry for What?
Avoiding the But….
Apologies that do not manipulate
“I hope you can forgive me”
The Power of Expressing Regret
I know now that I have hurt you very deeply. I should have been more
thoughtful. I am truly sorry for what I did.
10. 2. Accepting Responsibility
“It’s not my fault” – blaming others
Learning to Admit Mistakes
The Agree/Disagree Approach - I
agree I have the right to feel ____,
but I disagree with hurting others
Learning new ways to respond –
understanding the affect of learned
behavior patterns
I repeated a mistake that we’ve discussed before. I really messed up. I
know that it was my fault.
11. 3. Making Restitution
“ I ought to do something that
makes amends”
“Do you still love me?”
Making things right
When the message isn’t getting
through
Repaying and restoring
Isn’t there anything I can do to make up for what I have done?
12. 4. Genuinely Repenting
“I want to change”
“I’ll apologize , but I won’t change”
Beyond words – to real change
Put it in writing – Implement a plan
What if we fail?
I know that my behavior was very painful to you? I don’t want to do
that again. I’m open to any ideas you may have on how I might change
my behavior
13. 5. Requesting Forgiveness
Why seek forgiveness? It means you want
to the relationship fully restored.
What are we afraid of?
Fear of losing control
Fear of Rejection
Fear of Failure
Request – Don’t demand
Why is it hard to forgive?
It may require the forgiver to give up the quest for justice
The forgiver may need to forgive consequences that are
long-lasting
The forgiver may have difficulty if the offense is major
and/or has been repeated.
I know what I did hurt you deeply. You have every right not to speak to me
again, but I am truly sorry for what I did. And I hope that you can find it in your
heart to forgive me.
14. Discovering your Primary Apology Language
Questions for Identifying Your Own
language of Apology
1. What do I expect the person to do or say?
2. What hurts most deeply about this situation?
3. What language is most important when I
apologize?
4. Are you bilingual?
15. Three Questions to help discuss
someone’s apology language
Describe an apology that someone once gave you
that you considered insufficient. What was
lacking?
When you realize you have offended someone
then ask, “It hurts me that I have hurt you/ Why
don’t you tell me what hurts you most about what
I said or did?
When you express an apology to someone for
something you have done that hurt him or her,
what do you think is the most important part of
an apology.
“I value our relationships. What do I need to do or say in order for you to
consider forgiving me?’
16. Apologizing is a Choice
Why don’t people apologize?
“It’s not worth the effort”
“It was his fault”
Low self-esteem and how to change it
“What if I can’t learn a new language”
“What if I am overly apologetic”
“I shoot myself in the foot”
“I want to get it over with”
“I assume it’s my fault”
A “peace” that leads to resentment
17. Learning to Forgive
What is Forgiveness? – A pardon of the offense and a
welcoming back to the relationship of the offender
The forgiveness cycle
Take the initiative to apologize
When no apology is offered
Releasing the person to God
Forgiving when the apologizer doesn’t speak your
language.
The danger of forgiving too easily
‘I need some more time’
Trust – The tender plant
What Forgiveness can’t do
“What can I say? I’m touched by your apology. I value our relationship greatly.
Therefore, I am choosing to forgive you.
18. Learning to forgive – Completing the
cycle
Forgiveness holds he power to give
renewed life to the relationship
The choice not to forgive
pronounces the death penalty upon
the relationship
Forgiveness is a gift that restores
the relationship
19. Expanding apologies to all aspects of
your life
Learning to apologize in the family
Teaching your child to apologize
Apologizing in dating relationships
Apologizing in the workplace
Apologizing to yourself
What if we all earned to apologize
effectively