The average Fortune 500 Company today can expect to enjoy a run of about 40 to 50 years. That may sound like a respectable life span until you learn there are large and small companies in the World that have been around for two, three and even four centuries .
What’s the secret to their longevity ?
Long-lived companies don’t focus solely upon economic activity. Instead , their goal is to build a community that grows & thrives beyond the individual contributions of each generation.
The idea may sound radical but it’s the foundation for a variety of other institutions including Churches, Universities, and even armies that were established centuries ago & continue to flourish today. These institutions & their corporate counterparts exhibit the behaviour & select characteristics of living organisms. They learn, develop an identity, build relationships with other life forms, grow and eventually die. They are, in fact, living entities.
Living companies, like all organisms, exist primarily to survive & fulfil their maximum potential. Just as work is a means to an end for you, making money by producing goods & services is a means to an end for a living company. Their end is to live.
They stay alive by
· Learning & choosing to adapt to their environment
· Creating strong identities as tightknit communities
· Paying attention to their relationships with both members & external agencies
· Controlling their growth by spending money frugally.
Understanding how a company can be a living entity is a first step towards increasing its life expectancy.
The enclosed document captures Some Impressionistic takes how a living company learns, develops a strong identity, nurtures relationships & evolves to a ripe old age.
1. Some Impressionistic takes from the book
of Arie De Geus
“The Living Company “
Habits for Survival in Turbulent Business Environment
by Ramki
ramaddster@gmail.com
2. • Unique contributions to management thinking
because the source of their thinking is
experience rather than concepts
• Arie de Geus worked for Royal Dutch/Shell for 38
years, from 1951 to 1989
• Chairman of Netherlands – British Chamber of
Commerce from 1981 - 1988
• The Queen of Netherlands appointed him an
Officer as the order of Orange Nessau in 1988
• Head of an Advisory Group To The World Bank
from 1990 – 1993
• Advised many government & private institution ,
lecture throughout the world.
• The author include on influential in the Harvard
Business Review article "Planning as Learning"
• He is a visiting fellow at London Business School
• Board member of the Nijenrode Learning
Centre in the Netherlands.
About Arie De Geus
3. This book raises a fundamental question, "What are companies & what are they
for?" Whereas the standard answer is that companies are organizations that carry
out economic processes to produce goods or services, he argues that such narrow
thinking leads to management practices and priorities that are detrimental to
everyone--from shareholders to employees to stakeholders--often leading to the
demise of firms.
Today's scarce resource is knowledge, which is created by a company's human
assets. As a result, management's top priority must be the optimization of human
resources and its knowledge-creation ability to ensure the longevity of the firm.
The author explores the theme of organizational learning and identifies four key
elements to organizational survival and renewal:
Sensitivity to the environment (a company's ability to learn and adapt),
Cohesion and identity (a company's innate ability to create a community and a
persona),
Tolerance (the ability to build constructive relationships with other entities),
and
Conservative financing (the ability of a firm to govern its growth and evolution).
Together, these four factors are essential to growth and viability.
Prelude
4. What is a Corporation?
• Defined as:
“A large company or group of
companies, recognized by law as a
single unit.”
~Oxford Dictionary
5. Two Views
Companies can be viewed in two different ways
See a company as a Machine for making money.
Alternatively see a company as a living being.
Implications of these two views
Machine for making money
Vs.
Living being – illuminates a host of core
assumptions about Management & Organizations
6. • Described as:
An organization that is viewed as a
“Community of human beings that is in
business – any business – to stay alive.”
~De Geus
What is a living company?
7. Evolution
Seeing a company as a machine implies that it is fixed,
static. It can change only if somebody changes it.
Seeing a company as a Living being means that it is
evolves naturally.
Identity
Seeing a company as a machine implies that its only
sense of identity is that given to it by its builders
Seeing a company as a Living being means that it has
its own sense of identity, its own personhood
Company -Machine Vs. Living being- 1/3
8. Empowerment
Seeing a company as a machine implies that its actions
are actually reactions to goals & decisions made by
management..
Seeing a company as a Living being means that it has
its own goals & its own capacity for autonomous action.
Renewal
Seeing a company as a machine implies that it will run
down, unless it is rebuilt by management.
Seeing a company as a Living being means that it is
capable of regenerating itself, of continuity as an
identifiable entity beyond its present members.
Company -Machine Vs. Living being 2/3
9. Human Capital
Seeing a company as a machine implies that its members
are employees or, worse , “ Human resources” humans
standing in reserves, waiting to be used.
Seeing a company as a Living being means leads to seeing
its members as human work communities.
Learning
Seeing a company as a machine implies that it learns only as
the sum of the learning of its individual employees.
Seeing a company as a Living being means that it can learn
as an entity, just as a theater troop, Jazz ensemble, or
championship sports team can learn as an entity.
Only Living beings can learn
Company -Machine Vs. Living being 3/3
10. Life Expectancy of a Corporation
Assuming business is a living entity the average life
expectancy of Fortune 500 Company is 40-50 years
However, this study only included companies that had already
survived their first 10 years, commonly a period of high
corporate mortality.
A study by Stratix Consulting Group calculated the average
life expectancy of firms in Japan and much of Europe,
regardless of size, at 12.5 years.
Another study indicated the average life span of companies to
be 12-15 years.
It is worrying to look at the above figures and imagine the
average life of a company to be so short.?
On the other hand, some organisations are still around after
very long periods of time.
11. For example, Beretta, the Italian firearms maker is 500 years old
Givaudan, the Swiss perfumery was established in 1895.
A 2009 study by Tokyo Shoko Research Ltd
Among nearly 2 million (1,975,620) firms in Japan 21,066 firms
were founded more than a century ago
8 firms founded more than 1,000 years ago
Osaka-based construction company Kongo Gumi topping the list
with 1,431 years of history (until its liquidation in January 2006).
Regarding the reason for longevity of Japanese firms, they focused
on their core businesses by accumulating & developing unique skills
& know-how, management based on the trust of stakeholders, a
professional CEO system & conservative management.
Companies die because their managers focus on the economic
activity of producing goods and services and forget that their
organisations' true nature is that of a community of humans”
Life Expectancy of a Corporation
12. Longevity was not linked to…
Return on investment
Material assets
What is the purpose of the Corporation ?
Longevity
14. Why is there such a discrepancy?
“Living companies produce goods and
services to earn their keep in the same
way that individuals have jobs in order to
live”
~De Geus
15. Living Companies
Very good at managing for change in the
marketplace
Understand:
Who they are
How they fit into the world
The value of new ideas & people
16. Traditional Economic View: Sources of wealth are land,
capital, labour
In age of land Wealthy if had land
In age of capital Wealthy if amassed capital
In age of knowledge Labour is valued
Capital is no longer scarce
Knowledge is the scarce production factor value of learning
From the Capitalism to Knowledge Society
17. How do companies anticipate the need for change?
Why doesn’t a company see what is happening?
Managers are stupid
We can only see when a crisis opens our eyes
We can only see what we have already experienced
We cannot see what is emotionally difficult to see
We can only see what is relevant to our view of the future
18. Anticipate & Learn to understand the signals for change
A Swedish company -Stora , has been existing Seven centuries of
political greed, social upheaval & wars, including two world wars.
The firm’s survival is a testament to it’s abilities to learn & adapt.
Learning begins with the ability to anticipate & see change coming
This means the organization must have the agility & awareness of all
the forces that might affect it.
Awareness is only the first step, however the firm & people must be
able to adapt to those changing forces.
Over the centuries, Stora moved from Copper mining to forest
exploitation, iron smelting, Hydro power & eventually to paper, wood
pulp & chemical production.
As the product changed, so did its technology, process and its
capability.
The company depended upon management that saw political &
social changes coming & helped to meet those changes
Living companies learn
19. Why Companies fail ?
The reasons are :
Some companies simply denied the signals were there.
Others found change so painful they resisted changing until a
crisis hit.
Some younger companies simply didn’t have the experience to
recognize the signals in front of them.
Perhaps the best explanation, however, is that most companies
see only those signals that relate to their views of the future .
As per David Ingvar – a Swedish researcher , the human brain
creates time paths for future activity.
These time paths make up what Ingvar calls “ Memories of the
Future” .
They help the organization & its management to decide what
information is relevant.
Information must relate to one of your time paths for you to perceive
it.
20. Managers miss signals because they don’t relate some
information.
Like Political upheaval in an foreign country , to their time
paths.
As a result, they can’t help their organizations adapt to the
changing environment.
Look for change all around you.
Create many memories of the future.
One way to do this is to develop scenarios
Most companies make the mistake of trying to predict the
future.
It is futile to ask “ What is going to happen to us in the future ?”
Instead, the firms should ask – “ if such and such happens,
what will we do ?”
Create Scenarios that will help you to adapt to change.
Why Companies fail ?
21. Building scenarios & How ? -1/2
Scenarios are imaginative stories about the future.
They are discussions & documents that explore a variety of new
ideas & views.
Scenario building begins by examining the ways in which World-
wide events might affect your business or industry.
For example, say the World is going to run out of oil.
As an oil company, what steps do you take today to prepare for
this scenario ?
For inspiration, talk to people whose perspectives differ from
your own.
Read widely outside your immediate business concerns.
Don’t try to create a separate scenarios for each global event,
incorporate several events into one scenario.
Optimally, you want to end up with only a few scenarios.
The best thing is to have only two so that managers are forced
to choose between them.
22. Building Scenarios & How ? (2/2)
Document the scenarios & review them with your team/
Managers.
The team’s inputs & their insights will enlighten you, & the
process will improve the judgement.
Present the outcome Scenarios to others in your
organization,
If you have done your job well, the results will disturb them.
You will be asking people to think about the unthinkable.
Quite likely they may resist this intrusion into their business
thinking.
Don’t get discouraged.
Scenario building has proved more accurate than
prediction as a lead on the future.
23. Process – The memory of the future
Process No 1
The specific things that I –or we-can do to keep developing a
memory of the future are – listed down the points.
Process No 2
Pluses. The Specific things that I –or we can do to build on the
potential pluses are – Listed down the points
Process No 3
The possible things that could happen in my field – or my team’s
or my organization ‘s field- In the future are - Listed down the
points.
Process No 4
The potential pluses of these things happening could be : Listed
down the points
Process No 5 – Refreshing my memory of the future
Process No 6- responding to the memory of the future – building on
positives
Process no 7-Managing potential minuses - Listed down the points
24. Not many large companies survive the test of time
Several Japanese corporations were founded in the 17th & 18th
Centuries, among them Mitsui, Sumitomo and Daimaru ( a
departmental store).
Mitsubishi & Suzuki date back to the 19th Century.
Few large North American companies have ancient histories.
Among those that have survived more than a century are
DuPont, Hudson Bay Co., , W.R Grace and Kodak.
Europe boasts a number of Old companies.
In fact, one U.K trade associations, the Tercenternarians Club ,
accepts only member companies over 300 years old.
Most, however are relatively small family firms.
Royal Dutch/Shell, a multinational Dutch & English enterprise,
dates back to the 1890s.
A study by that firm found only 40 large corporations worldwide
older than itself
Few Corporations Beat the Odds
25. Shell study of companies older than Shell (=100 years) 27 in
detail, of 40.
Why did they survive?
Sensitive to their environment (in harmony with the world
around them – tuned to what was going on).
Cohesive, with a strong sense of identity. (People felt part
of them – community - managers chosen from within -
"stewards").
Tolerant (of activities on the margin - experiments,
eccentricities... - did not exert overly centralised control).
Conservative in financing (frugal, money in land - could
pursue options their competitors could not)
Features of Long lived companies
26. Decision making is a Learning Activity
Most people view decision making as sequential activity. First
you learn, then you make decisions.
Actually , learning & decision making involve same process.
Making decisions at meetings goes through four stages.
Perceiving
Perceiving
Embedding
Concluding
Acting
27. Decision making is a Learning Activity
Perceiving- Someone becomes aware of news
outside the course of business, such as a drop in
sales or competitor’s new product, and calls a
meeting to discuss it.
Embedding- At the meeting, people release the new
to their understanding of the business world &
exchange their views on how to address the issue.
Concluding – Once information has been shared,
meeting participants decide on an action plan.
Acting- The plan is implemented.
When you learn, you also perceive, embed, conclude
and act.
Every act of decision making is a Learning Process
28. Learning
According to Swiss behaviourist Jean Piaget people learn in
two ways”
Assimilation
Accommodation
Assimilation involves adding information to your storehouse of
knowledge. When you look up the answer to a question, for
example, you are learning by assimilation.
Most companies make decisions this way.
When interest rates go up, for instance, banks use this
information to make decisions about deposits, loan
transactions, and other bank business.
They become aware of the increase ( perceive), relate it to
their operations (embed), decide how to use it ( conclude), and
implement their decision ( act).
29. Learning
By contrast, learning by accommodation involves changing the way
you think or the way you do business.
This type of learning that characterizes long-lived companies .
Assume you own a real estate company & you learn about the
interest rate hike.
Unlike the bank, you cannot afford to simply apply this information to
your existing operations.
You may decide to get rid of part of your project portfolio, delay or
change the nature of individual projects, reorient your work force, or
even bring on a partner.
You will still perceive, embed, conclude and act, but in the end you
have changed the way you do business.
Learning by accommodation is more difficult than learning by
assimilation.
By simply absorbing information means that somewhere along the
line you will miss critical signals.
“A leader who learns is a leader who is unsure”
30. Decision making & Learning
Essence of Learning is discovery through Play
Present decision making in organisations...
Is slow
Closes out options
Depends on learning by experience, rather than
learning by simulation
Breeds fear
32. Only Living beings Learn
Is a Company a “Thing” or a “ Persona” ?
Play and learn
The “persona”
Goal oriented
Conscious of itself
Open to the outside world
Alive, but finite
Distinction between persons & things
Things are impacted by events but do not decide
to make things happen
33. Companies are more than the Sum of their parts
Companies like people, differ from each other.
Each has an identify made of various experiences, values &
characteristics.
Imagine you’re a member of a team. Other people join &
leave over the years, but the team remains and, in fact,
handles increasingly challenging projects over time.
The same is true of companies.
People come & go , but the company grows & develops
beyond the contributions of the team members.
This is part of a company’s character.
A strong character enables a company to maintain its identity
over time even when its employees leave & capital assets
change
34. Living beings Vs. Things
All living beings have character including companies.
They have wills & make choices
Things on the other hand, such as rocks or money do
not have wills.
They are impacted by events, but do not choose how to
respond.
Living beings are further distinguished by from things
because they share the following characteristics.
Goal Oriented
Sentiment
Open
Limited life span
35. Goal Oriented
They want to live as long as possible & develop their
potential.
Companies for e.g. –act to preserve themselves &
expand the scope of their activities.
36. Sentiment, Open & Limited Life span
Sentiment
They are conscious of themselves.
For companies, self awareness means knowing who is
a member & who is not.
A subsidiary or division is a member; a supplier is not.
Open
They receive input from & exert influence on, the
outside world.
People & ideas constantly come & go within
companies.
The company’s actions, in turn, affect the world around
it.
Limited life span
They live & dies . So do companies
37. Values- Should you Compromise ?
A living company constantly questions its own value system
in relation to the society in which it operates.
Sometimes it’s not a good fit.
Many companies pulled their operations out of South Africa
in 1980s because the government’s repressive apartheid
policy clashed with their Corporate values.
German psychologists William Stern , who studied value
systems, believed that corporations & societies have a weak
influence on each other in the present.
Their long-term effect on each other, however is
considerable.
If you do remain, however stay faithful to your company’s
core values.
You should never sacrifice your values & identity.
38. Choosing to Stay
When communists took over Ethiopia in the 1970s, Shell
continues to operate despite life-threatening situations.
Anyone with western ties was susceptible at any time to
torture & murder.
Nevertheless, the Manager of Shell Ethiopia chose to stay,
Each morning he counted employees as they walked through
the door, dispatching emissaries to find those who are
missing.
If they’d been kidnapped by the regime, he went to the
ministry of War office & threatened to stop supplying the
army with oil unless they employees are released.
As result, Shell lost only one employee during this time.
The company outlasted the revolution & was there to help
the country rebuild.
39. Company into a Community
Two types of Corporations today
Economic companies- Exist primarily to
maximize profits & assets for a group of investors
& managers. Employees are tightly controlled so
they’ll produce the greatest return on investment.
As result, people feel little loyalty to the company
or trust in its Managers.
The other type of Corporation is a self-
perpetuating community, & people are valued
members of that community. Profitability is simply
means of achieving the company’s real goal; to
live long & be everything it can be
40. Ecology
Ecology is the relationship between organisms & their surroundings, The
forthcoming details show how sharing information, tolerating diverse
activities within a company, and dealing with threats are part of the
company’s ecology.
42. In U.K at the turn of the century, milkman used to deliver their
product to customers’ homes in uncapped bottles.
Birds particularly Titmouse and the Red Robin, learned to siphon
off the cream that rose to the top of the bottles.
Between the two World wars, dairy distributors began capping the
bottles with aluminium seals.
By the 1950s, the entire Titmouse population had learned how to
pierce the seals.
Robins , on the other hand, were stymied.
Titmice learned as species because they are social birds, moving
from garden to garden in flocks of eight or ten for several months.
They teach each other through the process of Social Propagation,
passing knowledge from individual group.
Robins, by contrast, are territorial.
Males stake out turf and prevent other males from settling on it.
This limits the opportunity to share knowledge that would benefit
the species.
Spreading the word
43. In short, the Titmouse went through an extraordinarily
successful institutional learning process. The red robins failed,
even though individual robins had been as innovative as
individual titmice.
Moreover, the difference could not be attributed to their ability
to communicate. As song birds, both the titmice and the red
robins has the same wide range of means of communication:
colour, behaviour, movements, and song.
Learnings from this…
Employees /Teams that flock seem to learn faster.
They increase their chances to survive & evolve more
quickly.
44. Share information through Flocking
A living company knows that its growth depends upon
the growth of its people.
When they become more skilled, knowledgeable and
effective, the company benefits.
Moving individuals around an organization allows them
to share their experience on a wide scale.
This is called Flocking
Summary/ Take away-The Titmouse and the Milk Bottle
45. Flocking
Innovation as individuals or community
Social propagation - established process for
transmitting a skill from individual to company
Mobility - individuals move around rather than settling
in isolated territories
46. Social Propagation
Does Mobility mean only that you move an individual
from group to group ..or
Can it also involve groups & teams that move from
situation to situation ?
It probably means both.
Innovative companies are run by the teams.
Teams have higher capacity to learn than individuals
Complex decisions are made by teams
Learning is influenced by the Power to act on their
common interest .
This would be ideal “ Flock”
47. Job Mobility
What are the options the company has
Option 1- Employees be thoroughly trained to do a
particular job & once perfected left in place so that
they provide a ROI of their training.
Option 2- We move employees around many jobs
during their career & allow them to accumulate
experience .
The first option is analytical- it sees the company as a
combination of machines & labour to produce highest
possible proceeds at minimum costs
The second option sees the company as a self-
perpetuating work community. Each employee has an
ultimate potential, & it is in the company’s interest to help
the individual reach that potential.
48. How to enhance Flocking ?
Make sure your job training/ developmental programs being
together unlike individuals: people from different
backgrounds & various units.
Give them real-world issues to work on.
Encourage participants to collaborate on problem solving.
Use these programs to move people forward in your
company.
Job Mobility is essential to Flocking, and sharing
information actually speeds up the learning process.
Create Management teams from all decision making levels,
mixing together specialties, skills and mandates.
Have them work on common problems.
Move them around from situation to situation.
Above all, give people space enough to innovate, make
mistakes & share what they learn.
49. Innovation & the Dilemma of freedom
Innovation & Flocking require “ Organizational space”-
freedom from control, from direction and from
punishment for failures.
Conversation must be free and candid – without fear of
reprisal.
Employee movements must be largely self-determined,
no one can command.
This is terrain where managers fear to tread
In many companies creating space is seen by most
managers as losing efficiency , or even losing cohesion
Worry is so agonizing, the average manager is inclined to
err on the side of control.
50. Tolerate a diverse range of activities
If you’ve ever worked in a garden, you know that occasionally
you have to prune a plant.
How do you do it determines the end product.
Pruning hard strips & forces growth into their buds.
This policy of low tolerance & tight control may yield
spectacular results but leaves the plant vulnerable to disaster.
Alternatively, you might choose to leave more of the stems on
the plant, including weaker shoots.
This high-tolerance strategy may not produce prize winning
results, but your plants will be better prepared to weather
inclement conditions.
The same principle applies to companies.
Admittedly, high tolerance wastes resources, but it prepares a
firm to cope with environmental change & leads to continuous,
gradual restructuring.
51. Diversify by Tolerance –(1/2)
W.R.Grace moved from trading in Fertilizer, Sugar & Tin, to
founding Pan American airways, to its current status as a
Chemical producer since its inception in 1854.
Its diverse history typifies long-lived businesses.
These living companies adapt to environmental change
without losing their corporate identity because they tolerate
activities in the margin.
Small, seemingly unrelated businesses that are given the
space & resources to grow.
When environments change, these small enterprises help the
larger entity survive.
Tolerance companies can absorb more new people & ideas.
They are open systems.
They require patience, which is one reason they are not more
popular.
52. Diversify by Tolerance- (2/2)
Most companies are familiar with diversification by
dictum, not by tolerance.
Dictating diversity isn’t as successful a technique
because the choices originate at the top rather than
from the margins & are usually financed by
investment.
By contrast, diverse activities in tolerant companies
require minimal financing because they evolve
gradually within the company
53. Become Tolerant
If you want to increase the tolerance level of your
company
Begin by letting go of the helm.
No one steers a living company.
Instead, the company takes one step at a time-
decision, action, observation
Before taking a new step, check out the conditions of the
moment.
You create your own path as you walk it.
You can see where you’ve been but not where you’re
going.
Encourage everyone in the company to walk that path.
Create an environment that lets them to do so.
Life is a path that you beat while you walk it
54. Tolerance of New Ideas
The Managers /Leaders must:
Understand the values & traditions of the
company
Keep the company alive
Let people grow within the community
Place commitment to people before assets
55. Take action to protect firm’s health- (1/2)
Companies, like all living entities, suffer from threats to their
health.
Threats can be big or small. Collective or individual, internal
or external.
A proposed acquisition threatens a company’s health , so
does a disgruntled employee.
Internal threats are often created by a company’s actions.
When corporation's downsized earlier this decade, many lost
the loyalty of remaining employees who feared for their own
jobs.
Detached & angry employees can do a lot of damage to a
company.
M & A pose a real external threat, especially the first few
years after the M & A.
56. Take action to protect firm’s health- (2/2)
Cultures are overhauled or eradicated.
Individuals come & go
Merged personnel don’t trust each other
Living companies evaluate threats instead of
automatically rejecting all of them.
They manage some threats & embrace others.
They have a choice.
57. The M & A Threat
Royal Dutch oil company & the British firm Shell Transport & Trading
merged in 1907.
50 years elapsed before the two companies integrated .
The organizations was finally revamped into one interlinked unit in the
mid 1905s.
When Royal Dutch/Shell acquired Billiton, a medium-sized metal
company, twenty years later , the integrated multinational had no trouble
absorbing the smaller company
Billiton, however , was overwhelmed by Shell’s superior size & strength.
The merger process triggered automatic resistance mechanisms that
ultimately undermined the union.
Within a decade, all Billiton’s senior managers left despite efforts by
Royal Dutch/Shell to leave the metal company’s management in place .
In the end, both companies lost. Billiton in effect died & Shell was unable
to reap the benefits it might have contributed.
58. Identifying Parasites
Intruders also have a choice.
An intruder can choose self-interest or symbiosis.
When an intruder chooses self-interest, it can permanently
damage the host entity.
For E.g. – a certain genus of snail suffer from a parasite that
invades its tentacles, causing them to swell. The swollen
sensors attract the attention of birds that prey on the snail.
Similarly a Senior Manager who manipulates a situation to
enhance his image at the expense of others damages the
whole organization.
If a company starts to engage in self-destructive acts, ask
yourself, “ Whose interest is served by this act?” .
Look for the parasite .
59. Choosing Symbiosis
All individuals who stand to gain from trying their fate to an
organization will cooperate.
A key distinction between members & intruders or parasites is the
way they leave the company.
Parasites exit on their own terms instead of through “Normal”
channels.
They leave when it serves them best, regardless of the effect on the
company.
Members, on the other hand, retire.
One way to protect your firm’s health, therefore, is to give new
entrants to your company a reason to choose membership status
over a parasite relationship.
Set a context for mutual cooperation.
Hire people whose goals appear to be harmonious with those of your
company.
In other words, practice preventive medicine.
61. Money is important
Entrepreneurs with high debt/low equity underperform
Long lived companies have money in hand
“Stewards, not gamblers”
Long term survivor does not define life in economic
terms, but in evolutionary terms.
Conservatism in Financing
62. Conservative Financing Saves Life- ( 1/2)
Long lived companies engage in conservative
financing.
They are careful about borrowing & investment
capital.
They let their ability to generate funds dictate how
fast they grow.
Although this strategy does not limit options early in
a company’s growth, ultimately it is less
constraining than growth through borrowing.
Borrowing allows a lender to dictate a company’s
life-or-death status.
63. Conservative Financing Saves Life- ( 2/2)
A review by the Baring venture fund of ten
unsuccessful start-ups it invested in during the
1980s revealed that nine of them were highly
dependent on short-term debt.
Five of these went under when banker “ pulled the
rug”
By contrast, conservative financing ensures having
enough money on hand to act independently.
Living companies trade short-term results for long-
term flexibility, revolution for evolution.
64. The most critical question living companies face is, how can a
company satisfy lenders & shareholders who want short-term
results & still be committed to a strategy for long-term growth?
There is no easy answer to this.
To a living company, shareholders are not members of the
community.
They are external stakeholders, much like Unions, Suppliers,
Customers, Government and local community.
The company maintains harmony with all of them but realizes it
is not necessarily in its best interest to obey them.
Still companies have a responsibility to maximize the
shareholders’ investment.
Companies that respond to a crisis by sacrificing capital rather
than people are vulnerable to repercussions.
Striking a Balance
65. The High cost of Dying
Premature corporate death is costly.
Communities are torn apart.
People lose jobs.
Retired employees lose their pensions.
Customers & Suppliers are set adrift.
Entire nations can be at risk because private companies
often play a role in building the infrastructure of developing
countries.
Shareholders, too suffer when company dies.
In their 1994 study of visionary companies, James Collins
& Jerry Porras found investing $ 1 in such a company in
1926 & reinvesting all dividends increased shareholder
value over 15 times the general market- not a bad return
for a company that didn’t put profits first.
66. Power & Learning
Companies that limit power to their upper levels inhibit their
learning capacities & slows growth.
Living Companies encourage institutional learning by
decentralizing power.
Shell for instance, created a matrix in which “ Nobody can make
any decision on his or her own, by anybody on his own can
stop a decision being made “.
The idea of decentralization threatens economic companies.
The argue that distributed power slows action.
There is no evidence that this is true although it does take
longer to reach conclusions.
Economic companies argue that people won’t produce results
unless given authority.
Once individuals have that power, however, many are
disinclined to distribute it to other.
They become more controlling & the company suffers for it.
67. Historical Precedence
The idea of distributed power is not new.
The United States Constitution was devised to
redistribute power from a single entity to a society.
Companies need a similar system of Corporate
Governance, one that provides continuity without
granting absolute power to anyone, including
shareholders.
Concentrated power means no freedom.
Without freedom, you cannot share knowledge.
Without knowledge your cannot learn
The Alternate is to develop an Ethic of Power
68. What if we thought about a company as a living being, rather than just a
series of monetary assets?
Seeing a company as a machine implies that it is fixed, that it will
eventually run down, and that its people are straightforward (human)
resources.
Living companies evolve naturally because people generate change, they
regenerate naturally, and can learn as entities.
Living companies have four components:
Learning: sensitivity to the environment and an ability to learn and
adapt
Persona: cohesion and identity as aspects of an innate ability to build
a community
Ecology: tolerance, decentralization, and an ability to build
relationships with other entities
Evolution: ability to govern its own growth effectively, including
conservative finance
The average company lifespan is 40 years, with humans lasting 70. They
die early because the thinking and language of management are too
narrowly based on economics. They forget that their organization's true
nature is that of a community of humans.