1. Why Salesforce.com?

2. Customer Management at the Heart of the Corporate Agenda for CEOs and CIOs Source: The Conference Board's CEO Challenge Survey 2006 was conducted during July and August 2005 and asked 658 CEOs worldwide to rate their challenges over the next year. The findings represent the accumulated experience of the CEOs, chairmen, and company founders surveyed. Attracting, retaining, and growing customer relationships is No. 3 on the CIO’s agenda of business priorities for 2006. (Source: 2006 Gartner EXP CIO Survey) No. 3 for CIOs 10 9 8 7 6 5 4 3 2 1 Top 10 Challenges for CEOs in 2006 20% Improving productivity 22% [Product] Innovation 23% Speed to market 23% Corporate reputation 24% Stimulating innovation/creativity/enabling entrepreneurship 29% Customer loyalty / retention 33% Speed, flexibility, adaptability to change 33% Consistent execution of strategy by top management 36% Profit growth 38% Sustained and steady top-line growth “ Challenge is of Greatest Concern”

3. CEO’s Are Achieving Their Business Objectives With Salesforce.com Source: Salesforce.com Customer Relationship Survey June 2006 conducted by independent third-party CustomerSat Inc. Sample size equals 318 Business Executives/Sponsors from all size companies worldwide, randomly selected. *See notes view for an explanation of the 110%. Revenue Enhancement Customer Loyalty & Satisfaction 99% Say Yes 91% Say Yes 86% Say Yes 83% Say Yes 94% Say Yes 92% Say Yes 79% Say Yes 90% Say Yes 85% Say Yes 92% Say Yes 110% Say Yes* 61% Say Yes 95% Say Yes Has the SFDC service helped you achieve any of these objectives? 8% Compliance requirements 15% Increase profit margins 21% Increase customer loyalty 32% Increase customer retention 34% Reduce sales, service, mkt. costs 34% Enhance cross/up-sell opportunities 36% Increase customer satisfaction 37% Increase mkt. campaign effectiveness 45% Acquire new customers 46% Improve customer service/support 57% Improve customer data quality & mgt. 65% Increase sales revenue 76% Improve sales pipeline visibility % of Respondents What bus. objectives lead you to evaluate a CRM solution?

4. How We Help CEOs Reach Their Goal Manage, Measure & Grow Your Business in a Single Dashboard Increased sales productivity by 25% in the first two months. Polycom improves forecast visibility to within 1% accuracy. Increases lead conversion by 400%. Improved win ratio by 70% Over 85% adoption rate for more than 700 users. GFI Group Increases Sales by 300% Dashboards for Success

8. Top 10 Reasons Why Executives Choose Salesforce.com Source: Salesforce.com Customer Relationship Survey conducted 1H06, by independent third-party CustomerSat Inc. Sample size equals 1131 business sponsors from all size companies worldwide, randomly selected. 14% 9. Past experience with salesforce.com 13% 10. Customer References 17% 8. Total cost of ownership 26% 7. Price 33% 6. Features 40% 5. Ease of customization 43% 4. Ease of administration 45% 3. Hosted CRM solution 49% 2. Ease of implementation 53% 1. Ease of use Percent of Respondents Why Organizations Select Salesforce.com

9. Days, Not Weeks to Deploy Avg. small business with 1 to 99 employees Deploys Salesforce in 15 days Avg. mid-sized business with 100 to 999 employees Deploys Salesforce in 27 days Avg. large business with 1000+ employees Deploys Salesforce 27 days Source: Salesforce.com 2Q06 Customer Relationship Survey conducted June 2006, by independent third-party CustomerSat Inc. Sample size equals 435 executives/business sponsors and CRM system managers/administrators from all size companies worldwide, randomly selected. The SaaS model allows an organization to cut months off of an application implementation. In fact, reducing the time to market by four months can increase benefits by up to 20% in the first two years. -- Source: Forrester, The Financial Economic Impact Of Software-As-A-Service , Sept. 1, 2006 “ ”

11. 94% Success Rate Source: Salesforce.com 1H06 Customer Relationship Survey conducted by independent third-party CustomerSat Inc. N=2935 worldwide respondents, randomly selected. Success Rate reflects respondents indicating “Definitely will” or “Probably will” continue to use salesforce.com. Salesforce.com is the Proven Choice

12. Source: Salesforce.com 1H06 Customer Relationship Survey conducted by independent third-party CustomerSat Inc. N=2920 worldwide respondents, randomly selected. “Would recommend to a Colleague” reflects respondents indicating “Definitely will” or “Probably will.” 91% Would Refer to a Colleague Salesforce.com Has Highly Satisfied Customers

13. 66% Have already Recommended to a Colleague Source: Salesforce.com 1H06 Customer Relationship Survey conducted by independent third-party CustomerSat Inc. N=2909 worldwide respondents, randomly selected. Our Customers Refer Us

14. Sales Productivity

20. Sales Effectiveness Internal use only