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Core & Extended
Identity Statement

                       Scrubbing      Liquid
                                                   Advert.
                       system
                                                   Materials
                                                         Uses
                                   Innovative
            Herbal
            smell
                                   Superiority             Users
                                   Efficiency
            “Do life,                                     POS
            not dishes”              Family
                                                          Displays
                     Brand
                     Colors                          Packaging
                                    Distribution
                          P&G
                                    Channels
More effective and efficient.
Functional Limits need to scrub and scrub while non-abrasive.
 Benefits scrubbing system.
              Parity cleaning when diluted.



              “Saves me time for my family.”
Emotional     “Cleaning dishes should be easy, not a chore.”
 Benefits     “Trusted friend, supports my family and I.”


              “I am a woman who wants to spend time with my
  Self-       family, not my dishes.”
Expressive “I work hard, I deserve the best stuff and I refuse to
 Benefits settle for less.”
              “I’m a mother, not a housewife.”
Thinking: “Bold is a high     Feeling: “Bold is the top-of-the-
performance LDL that limits the      line cleaning solution to my
need to scrub and scour dishes,    problems with tough caked-on
and saves time and effort while      dishes. It frees up time and
also being non-abrasive through   energy that I can spend on more
   our proprietary scrubbing       important things like my family
            system.”                          and myself.”




                    “Do life, not
                      dishes.”
“Bold is the solution to all your problems
   with tough to clean dishes. It uses its
 innovative and non-abrasive scrubbing
  system to assist in tough cleaning jobs
and is superior to any other system in the
 market. Now you can spend less time in
  the kitchen, and more time with more
  important things. Do Life, Not Dishes.”
Television                     Product
                 Magazine Ads               Billboards   Buzz Marketing
Advertisements                  Placement
Cost: $10 Million
Reach: ~1500 ads in1983 dollars
Target: Family oriented shows
(e.g. Family Matters, Brady Bunch)
Prime-time and Day-time
Cable and Network
1500
Cost: $10 Million
Reach: ~1500 ads in1983 dollars
Target: Family oriented shows
(e.g. Family Matters, Brady Bunch)
Prime-time and Day-time
Cable and Network
• Cost: $3 million

• 20 womens/ family-
  centric magazines

• Emphasize our
  brand positioning

• Bold, Creative,
  Interactive, Stand
  Out from the Crowd
We chose to do billboard advertising due to its
cost/effectiveness and its consistent high
exposure. Whereas TV advertisements are one-
time affairs for 30 seconds, a billboard can be
24/7 365 days a year. We will place these
billboards in close proximity to the 27% of
grocery stores that account for 75 of sales
volume (footnote 18 in case)
Cost: $3,000,000 for 400 billboards
Cost: $2 million
See Product in usage
Judo Brand Diversion
“Meet Bold”
“Bold to the
 Rescue!”
Thanksgiving Mail-in Promotion/Guerilla Marketing

Cleaning crews to 20,000 household. 10,000 winners, 10,000 random

Put more strength behind family brand positioning going into the next year
January                         February                   March

               Trade Allowance                 Trade Allowance            Trade Allowance
           $2.70 per statistical case           $2.70 per case             $2.70 per case

Cost             $ 283,500.00                     $ 283,500.00             $ 756,000.00
# of
                       -                                -                        -
HH
                                           Trial Size 6 oz. for $0.40 +
       Sample (1.5 oz. to 40 million HH)                                    Ext. Co-Op
                                            $0.50 premium sponge

Cost           $ 16,400,000.00                   $ 478,800.00             $ 2,543,600.00

# of
                 14,000,000                         630,000                 1,566,000
HH
        Single Brand Mail Coupon (40
                 million HH)

Cost            $ 6,383,600.00
# of
                  6,264,000
HH
April                   May               June

        Demonstration vans (25 for 4 weeks,
          across country). They do product
       demos, giveaway trial size and muscle
                                                     On-pack coupon 10% off on
        t-shirts with slogan. 9am-5pm every
                                                        all sizes (on your next
         day, three people at $10/hour vans
                                                     purchase) (valid until august
           cost $100 rental gas $40 a day,
                                                       1st) (mail-in details for
        giveaways 800 Bold per day ($0.30),
                                                      November dish cleaning)
          800 t-shirt ($4.00), miscellaneous
         expense ($20 a day). Gather survey
                         data



Cost              $ 2,814,000.00                             $ 427,990.80


# of
                    140,000.00                               216,247.50
HH
July             August                        September


                   Trade Allowance           Bonus Pack 12 oz. free with the
                    $2.70 per case               purchase of a 48 oz.


Cost                $ 1,134,000.00                    $ 168,932.40

# of
                                                       73,937.50
HH

              Price Pack 20% off all sizes



Cost                $ 1,722,798.00


# of
                     1,441,650.00
HH
Oct.                November                               December




                  Deployment of cleaning teams         Mail-in for a $15 gift card with $5
                  nationwide $125 per house on          of purchases in Bold items (first
               thanksgiving (20000 houses) (mail-in     100,000) (mail in-process ends
              prize, mailing-in process begins in June December 1st, cards sent out 8th)




Cost                      $ 2,500,000.00                         $ 1,030,000.00



# of
HH
Trial Goal                     20,000,000

Trial Reached                  24,331,835

Budget Available               $37,000,000

Budget Used                    $36,926,721

Advertising Budget Available   $18,000,000

Advertising Budget Used        $18,000,000
Thanks from                !
Chalisa Poolvoraluck, Nitya Sahni,
 Ross Simons, and Youssef Talaat
• Event 1A                            Rationale:
   – $2.70 trade allowance ($283,500) • Trade allowance will insure
                                        that product gets stocked in
• Event 1B                              stores at good line of sight.
   – 1.5 oz. sample to 40 million     • 1.5 oz. sample has high trial-
     households
                                        generating ability and can be
   – Cost: $16,400,000                  sent out for good value/trial
   – 14,000,000 HH trial              • Single brand chosen for its
• Event 1C                              ability to avoid being lost in
   – Single brand mail coupon to        sea of other brands and for it’s
     remaining 40 million households    higher redemption rates. Also,
   – Cost: $6,383,600                   this allows us to perform
                                        brand positioning.
   – 6,264,000 HH trial
• Event 2A
                                         Rationale: Trade
  – $2.70 trade allowance ($283,500)
                                         allowance continues.
• Event 2B
  – 6 oz. Trial Size + on-pack sponge
                                         Trial size most liked
    for $0.40 total                      device for consumers
  – Trial size: $0.12 revenue per sale   buying a brand never
    for total $151,200 revenue           used before and sponge
  – Sponge: $0.50 times 1,260,000
    sold items
                                         gains extra attention and
  – Total Cost: $478,800                 special placement.
  – 630,000 HH trial (50%
    incremental)
• Event 3A                       Rationale: Necessary
                                 trade allowance
   – $2.70 TA cont. ($756,000)
                                 continued from prior
• Event 3B                       months. Co-op
   – Ext. Co-op couponing        couponing events can
     event                       only be done in
                                 month 3 and 7. Good
   – Cost: $2,543,600            value per trial #. Used
   – Trial HH: 1,566,000 (25%    instead of POS price
     incremental)                pack to limit Dawn
                                 cannibalization.
Event 4A:
April is the rollout of a big guerilla marketing promotional
strategy (titled “Meet Bold”) involving product
demonstrations, giveaways and 25 decorated Bold vans
that hold events cross-country.
• Cost: $2,814,000
• Trial HH: 140,000
• Primary Goal: awareness and “buzz” behind brand
• Secondary Goal: Market Research
May does not have promotional events. This
was decided for a couple of reasons: the first
 is avoid overabundance of promotion. The
second reason was to avoid promoting when
   Dawn is doing a trade allowance and FSI
   couponing. It’s important that we avoid
  promotion with Dawn where possible as
 Dawn’s primary benefit is performance and
stands to receive a disproportionate amount
    of cannibalization if we are not careful
• Event 5A                       Rationale: Due to high trial
   – On-pack coupon for 10% levels, the remainder of the year
     off all sizes to be used on
                                 we are looking to drive repeat
     next purchase.
                                 rates and do promotional events
   – Cost: $427,990
                                 that implant our brand CVP in
   – Trial HH: 216,247
                                 the consumer’s mind. There is
• Also attached: details on more on the mail-in offer on the
  our “Bold to the               November slide.
  Rescue” mail-in offer
There is nothing new scheduled in July to
avoid competition with Dawn and to avoid
overabundance of promotional events. On-
  pack coupons from previous month can
  still be redeemed in the month of July.
• Event 6A:                      Rationale: Trade
  – Trade allowance of $2.70     allowance and price pack
    ($1,134,000)                 chosen to get preferred
• Event 6B                       stocking and line of sight
  – Price Pack for 20% off all   in distribution channels.
    sizes.                       Price pack chosen for it’s
  – Advertising for “Bold to     excellent ability to drive
    the Rescue” continues.       repeat purchases.
  – Cost: $1,722, 800            Advertising continues to
  – Trial HH: 1,441,650          keep promotion relevant
• Event 7A             Rationale: Chosen
   –Bonus Pack:        to draw attention,
   –12 oz. free with   gain better
    48 oz.             placement in stores
   –Cost: $168,932     and to encourage
   –Trial HH: 73,937   repeat purchases
No promotion chosen for October to
limit cannibalization of Dawn and to
avoid overabundance of promotional
   events. There is also a break to
       continue preparation for
       thanksgiving promotion.
• Event 8A                       Rationale: At this point we
   – Deployment of               have large trial points and
     thanksgiving dinner         sustained repeat. This
     cleaning teams nationwide promotion is to drive
     that enter houses and       word-of-mouth and to
     clean up after thanksgiving
     dinner for free using Bold. hammer home our brand
     10,000 mail-in winners,     positioning of saving
     10,000 random houses        female HOH time so they
     chosen also.                can spend it on more
   – Cost: $2,500,000            important things (e.g.
• Mail-in process for            family on holidays).
  December promotion
  begins.
• Event 9A                    Rationale: Event chosen to
  – Mail-in event             drive repeat and continue
  – $5 in proof of purchase   Bold’s movement into a
    for a $15 gift card to    trusted friendship role in
    family-oriented stores    our target market’s eyes
  – 100,000 households
  – Cost: $1,030,000
    ($30,000 delivery fee)

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Promotional and Advertising Strategy for Bold (P&G's Cinch) -- Presentation

  • 1.
  • 2. Core & Extended Identity Statement Scrubbing Liquid Advert. system Materials Uses Innovative Herbal smell Superiority Users Efficiency “Do life, POS not dishes” Family Displays Brand Colors Packaging Distribution P&G Channels
  • 3. More effective and efficient. Functional Limits need to scrub and scrub while non-abrasive. Benefits scrubbing system. Parity cleaning when diluted. “Saves me time for my family.” Emotional “Cleaning dishes should be easy, not a chore.” Benefits “Trusted friend, supports my family and I.” “I am a woman who wants to spend time with my Self- family, not my dishes.” Expressive “I work hard, I deserve the best stuff and I refuse to Benefits settle for less.” “I’m a mother, not a housewife.”
  • 4. Thinking: “Bold is a high Feeling: “Bold is the top-of-the- performance LDL that limits the line cleaning solution to my need to scrub and scour dishes, problems with tough caked-on and saves time and effort while dishes. It frees up time and also being non-abrasive through energy that I can spend on more our proprietary scrubbing important things like my family system.” and myself.” “Do life, not dishes.”
  • 5. “Bold is the solution to all your problems with tough to clean dishes. It uses its innovative and non-abrasive scrubbing system to assist in tough cleaning jobs and is superior to any other system in the market. Now you can spend less time in the kitchen, and more time with more important things. Do Life, Not Dishes.”
  • 6.
  • 7. Television Product Magazine Ads Billboards Buzz Marketing Advertisements Placement
  • 8. Cost: $10 Million Reach: ~1500 ads in1983 dollars Target: Family oriented shows (e.g. Family Matters, Brady Bunch) Prime-time and Day-time Cable and Network
  • 10.
  • 11. Cost: $10 Million Reach: ~1500 ads in1983 dollars Target: Family oriented shows (e.g. Family Matters, Brady Bunch) Prime-time and Day-time Cable and Network
  • 12. • Cost: $3 million • 20 womens/ family- centric magazines • Emphasize our brand positioning • Bold, Creative, Interactive, Stand Out from the Crowd
  • 13.
  • 14.
  • 15.
  • 16. We chose to do billboard advertising due to its cost/effectiveness and its consistent high exposure. Whereas TV advertisements are one- time affairs for 30 seconds, a billboard can be 24/7 365 days a year. We will place these billboards in close proximity to the 27% of grocery stores that account for 75 of sales volume (footnote 18 in case) Cost: $3,000,000 for 400 billboards
  • 17. Cost: $2 million See Product in usage Judo Brand Diversion
  • 18.
  • 19.
  • 20. “Meet Bold” “Bold to the Rescue!”
  • 21.
  • 22. Thanksgiving Mail-in Promotion/Guerilla Marketing Cleaning crews to 20,000 household. 10,000 winners, 10,000 random Put more strength behind family brand positioning going into the next year
  • 23. January February March Trade Allowance Trade Allowance Trade Allowance $2.70 per statistical case $2.70 per case $2.70 per case Cost $ 283,500.00 $ 283,500.00 $ 756,000.00 # of - - - HH Trial Size 6 oz. for $0.40 + Sample (1.5 oz. to 40 million HH) Ext. Co-Op $0.50 premium sponge Cost $ 16,400,000.00 $ 478,800.00 $ 2,543,600.00 # of 14,000,000 630,000 1,566,000 HH Single Brand Mail Coupon (40 million HH) Cost $ 6,383,600.00 # of 6,264,000 HH
  • 24. April May June Demonstration vans (25 for 4 weeks, across country). They do product demos, giveaway trial size and muscle On-pack coupon 10% off on t-shirts with slogan. 9am-5pm every all sizes (on your next day, three people at $10/hour vans purchase) (valid until august cost $100 rental gas $40 a day, 1st) (mail-in details for giveaways 800 Bold per day ($0.30), November dish cleaning) 800 t-shirt ($4.00), miscellaneous expense ($20 a day). Gather survey data Cost $ 2,814,000.00 $ 427,990.80 # of 140,000.00 216,247.50 HH
  • 25. July August September Trade Allowance Bonus Pack 12 oz. free with the $2.70 per case purchase of a 48 oz. Cost $ 1,134,000.00 $ 168,932.40 # of 73,937.50 HH Price Pack 20% off all sizes Cost $ 1,722,798.00 # of 1,441,650.00 HH
  • 26. Oct. November December Deployment of cleaning teams Mail-in for a $15 gift card with $5 nationwide $125 per house on of purchases in Bold items (first thanksgiving (20000 houses) (mail-in 100,000) (mail in-process ends prize, mailing-in process begins in June December 1st, cards sent out 8th) Cost $ 2,500,000.00 $ 1,030,000.00 # of HH
  • 27. Trial Goal 20,000,000 Trial Reached 24,331,835 Budget Available $37,000,000 Budget Used $36,926,721 Advertising Budget Available $18,000,000 Advertising Budget Used $18,000,000
  • 28. Thanks from ! Chalisa Poolvoraluck, Nitya Sahni, Ross Simons, and Youssef Talaat
  • 29. • Event 1A Rationale: – $2.70 trade allowance ($283,500) • Trade allowance will insure that product gets stocked in • Event 1B stores at good line of sight. – 1.5 oz. sample to 40 million • 1.5 oz. sample has high trial- households generating ability and can be – Cost: $16,400,000 sent out for good value/trial – 14,000,000 HH trial • Single brand chosen for its • Event 1C ability to avoid being lost in – Single brand mail coupon to sea of other brands and for it’s remaining 40 million households higher redemption rates. Also, – Cost: $6,383,600 this allows us to perform brand positioning. – 6,264,000 HH trial
  • 30. • Event 2A Rationale: Trade – $2.70 trade allowance ($283,500) allowance continues. • Event 2B – 6 oz. Trial Size + on-pack sponge Trial size most liked for $0.40 total device for consumers – Trial size: $0.12 revenue per sale buying a brand never for total $151,200 revenue used before and sponge – Sponge: $0.50 times 1,260,000 sold items gains extra attention and – Total Cost: $478,800 special placement. – 630,000 HH trial (50% incremental)
  • 31. • Event 3A Rationale: Necessary trade allowance – $2.70 TA cont. ($756,000) continued from prior • Event 3B months. Co-op – Ext. Co-op couponing couponing events can event only be done in month 3 and 7. Good – Cost: $2,543,600 value per trial #. Used – Trial HH: 1,566,000 (25% instead of POS price incremental) pack to limit Dawn cannibalization.
  • 32. Event 4A: April is the rollout of a big guerilla marketing promotional strategy (titled “Meet Bold”) involving product demonstrations, giveaways and 25 decorated Bold vans that hold events cross-country. • Cost: $2,814,000 • Trial HH: 140,000 • Primary Goal: awareness and “buzz” behind brand • Secondary Goal: Market Research
  • 33. May does not have promotional events. This was decided for a couple of reasons: the first is avoid overabundance of promotion. The second reason was to avoid promoting when Dawn is doing a trade allowance and FSI couponing. It’s important that we avoid promotion with Dawn where possible as Dawn’s primary benefit is performance and stands to receive a disproportionate amount of cannibalization if we are not careful
  • 34. • Event 5A Rationale: Due to high trial – On-pack coupon for 10% levels, the remainder of the year off all sizes to be used on we are looking to drive repeat next purchase. rates and do promotional events – Cost: $427,990 that implant our brand CVP in – Trial HH: 216,247 the consumer’s mind. There is • Also attached: details on more on the mail-in offer on the our “Bold to the November slide. Rescue” mail-in offer
  • 35. There is nothing new scheduled in July to avoid competition with Dawn and to avoid overabundance of promotional events. On- pack coupons from previous month can still be redeemed in the month of July.
  • 36. • Event 6A: Rationale: Trade – Trade allowance of $2.70 allowance and price pack ($1,134,000) chosen to get preferred • Event 6B stocking and line of sight – Price Pack for 20% off all in distribution channels. sizes. Price pack chosen for it’s – Advertising for “Bold to excellent ability to drive the Rescue” continues. repeat purchases. – Cost: $1,722, 800 Advertising continues to – Trial HH: 1,441,650 keep promotion relevant
  • 37. • Event 7A Rationale: Chosen –Bonus Pack: to draw attention, –12 oz. free with gain better 48 oz. placement in stores –Cost: $168,932 and to encourage –Trial HH: 73,937 repeat purchases
  • 38. No promotion chosen for October to limit cannibalization of Dawn and to avoid overabundance of promotional events. There is also a break to continue preparation for thanksgiving promotion.
  • 39. • Event 8A Rationale: At this point we – Deployment of have large trial points and thanksgiving dinner sustained repeat. This cleaning teams nationwide promotion is to drive that enter houses and word-of-mouth and to clean up after thanksgiving dinner for free using Bold. hammer home our brand 10,000 mail-in winners, positioning of saving 10,000 random houses female HOH time so they chosen also. can spend it on more – Cost: $2,500,000 important things (e.g. • Mail-in process for family on holidays). December promotion begins.
  • 40. • Event 9A Rationale: Event chosen to – Mail-in event drive repeat and continue – $5 in proof of purchase Bold’s movement into a for a $15 gift card to trusted friendship role in family-oriented stores our target market’s eyes – 100,000 households – Cost: $1,030,000 ($30,000 delivery fee)

Notas del editor

  1. Functional benefits: More effectiveSaves time and effortLimits need to scrub and scourNon-abrasive scrubbing systemParity cleaning when dilutedEmotional benefits: “Saves me time for family”“Cleaning dishes should be easy, not a chore”“Trusted friend, supports my family”Self-expressive benefits: “I am a woman who wants to spend time with my family, not my dishes”“I work hard. I deserve the best stuff and I refuse the settle for less”“I’m a mother, not a housewife.”
  2. Gestalt Model
  3. Style/ToneIn general, ads should have environments and situations that emphasize family and our target customer. They should often emphasize the functional benefits, the time/effort saved, and the associated emotional benefits of this extra free time. The actresses should be women that our target market can identify with to heighten the self-expressive benefits.
  4. Prime-time and Day-timeCable and Network
  5. Prime-time and Day-timeCable and Network
  6. Note: cost takes into account the actual materials for the billboards. Assumption $500/month per billboard for leasing
  7. We will plan aggressive product placement in cooking shows such as those that were on PBS during the 1980’s. The cooks will wash their dishes with Bold dishwashing liquid and will occasionally plug the product subtly.Cost: $2,000,000Rationale: We can use a form of judo brand diversion to gain valuable associations with consumers who watch these shows and have grown to trust the cooks that run them. Customers can also constantly see Bold in action.
  8. Prime-time and Day-timeCable and Network
  9. Prime-time and Day-timeCable and Network
  10. Meet bold is a campaign where 25 vans decked out in Bold Branding criss-cross nationwide setting up product demonstrations and giveaways. Each van does 800 giveaways a day and spend 30 minutes to 1 hour at each location. They give out trial size products of Bold as well as t-shirts. Also, they will conduct informal market research to assist in advertising/promotion efforts for the rest of the year
  11. “Bold to the Rescue” is a campaign we’ve devised to help create an association as a trusted family friend as we look to next year. On thanksgiving, around 5:00pm we will deploy/outsource cleaning teams to 20,000 households. 10,000 will be as a mail-in prize, 10,000 will be random. The cleaning crews will enter the houses and take over cleaning duty for thanksgiving so that families can spend more time together on Thanksgiving.
  12. Details:First 6 months we used events to trigger trial.Last 6 months we used events to cause repeat purchases.Avoided Dawn where possible as it’s primarily performance.
  13. Details:First 6 months we used events to trigger trial.Last 6 months we used events to cause repeat purchases.Avoided Dawn where possible as it’s primarily performance.
  14. Details:First 6 months we used events to trigger trial.Last 6 months we used events to cause repeat purchases.Avoided Dawn where possible as it’s primarily performance.
  15. Details:First 6 months we used events to trigger trial.Last 6 months we used events to cause repeat purchases.Avoided Dawn where possible as it’s primarily performance.
  16. All brands advertising, but necessary for first month. There needs to be a quick injectionfor efficient trial generation (not subject to incremental trial). Event 1A:Calculation was derived from $2.70 X 105 (statistical cases).Necessary expenditure for first 3 months as given in case.Event 1B:Cost: 40 million households at 41 cents/sampleTrial: 40 million households X 35% (given usage rate)Event 1C:Sent to the remaining 40 million households of the market.Calculations from spreadsheet, given 17.4% redemption rate and $0.20 face value.
  17. Large event chosen as Dawn was not present (who has a performance benefit and at highest risk for cannibalization).Event 2A:Trade allowance continues from previous month, as per case requirements. Event 2B:Assumption: trial size has similar margins to P&G of 32% Gross MarginAssumption: 25% of volume for the month would through trial size (some cannibalization of other sizes)Calculation: [105,000 (stat. cases) X .25 (volume) X 48 (bottles per case)] X $0.12On-Pack premiums gain attention and often get special placement in stores. Will cause trial and repeat.Assumption: $2.00 sponge (in 2011 dollars) has a reverse-inflation adjusted retail cost of ~$0.80 in 1983Assumption: P&G would buy at wholesale and achieve economies of scale in purchasingCalculation: $0.50 (per sponge) X 1,260,000 (units sold)Trial HH Calulation: 1,260,000 (units sold) X .50 (incremental trial rate for second event)
  18. Cost Calulation:25 vans for 28 days cross-country.Cost per van:3 employees at $10/hourvan rental $100 a day (rationale: rentals cost ~$25-50 now and when adjusted for inflation would be ~$10-22 in1983. Premium in placedue to need to decorate vans with decals (thus decal costs and higher rental fee)Gas $40 a day (rationale: avg. $1.24 gas prices)800 trial sizes given away at $0.30 for $240 a day800 t-shirts given away at $4.00 for $3200 a dayMiscellaneous expenditures (food costs, sponges, activities) of $150 a dayTotal costs per van, per day: $4,020 X 25 (# of vans) X 28 (# of days) = $2,814,000Trial Calculation: (800 (trial bottle giveaways) X 25 vans X 28 days) X 25% incremental
  19. Cost Calculation: Volume per size (10% for 48 oz., 30% for 32, 45% for 22 and 15% for 12 oz.) X 420,000 stat cases X # of bottles in each statistical case by size of bottles = # of bottles sold per size for June X 10% discount on retail price on each bottle + $300,000 delivery costsMultiplied by the 15% redemption rateTrial Calculation: # of bottles sold for month X 15% redemption rate X 25% incremental trial
  20. Cost Calculation: Sum of volume sold per size multiplied by discountTrial Calculation: # of bottles sold for month (stat cases X volume sold per size X # bottles in case) X 25% incremental
  21. Cost Calulation: $125 per kitchen, for 20,000 households