GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
Get Organised In The Office And Taking Minutes Page 15
1. For bookings and enquiries call 01283 494496
www.burton-college.ac.uk
SECRETARIAL SUPPORT
SHORT AND ONE DAY COURSES
Get Organised in the Office Taking Minutes
Improve office procedures through better time management, Learn the skills to accurately record information and actions
planning, organisation and control. from meetings.
Benefits Benefits
On completing the course, candidates will be able to: On completing the course, candidates will be able to:
• Increase productivity, raise morale and reduce levels of stress • Write excellent minutes by learning the characteristics of
by getting organised and managing time effectively. successful minute taking.
• Make life easier for themselves and those around them. • How the minute taker and chair should work together.
• Control their time to make sure they complete tasks and • Enhance clarity by improving the agenda and
achieve objectives. meeting minutes.
Who Should Attend? Who Should Attend?
All those who work in offices and who need to meet tight Those required to take factual records of meetings.
deadlines using efficient procedures.
Course Details
Course Details • Understand the meeting - understand the purpose and
• Setting goals and priorities. different types of meetings and the needs of the
meeting participants.
• Listening tasks to achieve your goals.
• Learn the various types of minutes and writing styles
• Putting things first.
available - know what to avoid.
• Organising your workplace.
• Be aware of the best ways for chair and minute taker to
• Planning projects.
work together - know who does what before, during and
• Meeting deadlines. after the meeting.
• Eliminating time wasters. • Using the agenda - good practice for writing and using
the agenda.
• Reducing paperwork.
• Best practice in taking minutes - the skills involved, know
• Handling information.
how to be selective and how to sort information effectively,
• Reading faster.
taking notes in a manageable format, discover different
• Professional telephone behaviour. formats for note taking, share tips with colleagues, focus on
• Listening and questioning skill. listening, minute taking practice.
• Best practice for using office technology. • Writing up - developing the right tone and using
professional language, overcoming the passive voice, rewrite
Entry Requirements badly written minutes, modern layout of minutes, structure
and clarity.
None.
Entry Requirements
Course Length
None.
One day.
Course Length
Price
One day.
£99.
Price
£99.
Call 01283 494496 www.burton-college.ac.uk
Lichfield Street, Burton upon Trent, Staffordshire, DE14 3RL.