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Risk Management for digital projects

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Reactive, part of Accenture Interactive
Reactive, part of Accenture Interactive

presentation held by Liesl Pfeffer at the Digital PM summit in Philadephie on Oct 15: http://blog.dpm2013.com

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RISK MANAGEMENT FOR DIGITAL PROJECTS LIESL PFEFFER PROJECT MANAGER REACTIVE NEW YORK
1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
1. INTRODUCTION TO RISK MANAGEMENT WHY YOU NEED TO KNOW HOW TO MANAGE RISKS IN YOUR PROJECTS
WHAT IS A RISK?
1. INTRODUCTION TO RISK MANAGEMENT
1. INTRODUCTION TO RISK MANAGEMENT
1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
WHO MANAGES RISKS?
1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
2. IDENTIFYING RISKS INTERNAL VS EXTERNAL RISKS
INTERNAL RISKS
2. IDENTIFYING RISKS INTERNAL RISKS Availability of resources Reliability of resources Stakeholders Partners Suppliers
EXTERNAL RISKS Source: AP Photo/Bebeto Matthews
2. IDENTIFYING RISKS EXTERNAL RISKS Competitor activity Corporate strategy or priority changes Legal issues / regulatory changes Natural disasters Loss of power / internet Communication system failures
2. IDENTIFYING RISKS CATEGORIZE RISKS TO HELP IDENTIFY THEM
COMMON RISKS
2. IDENTIFYING RISKS PROJECT MANAGEMENT Scope creep Disorganized or under resourced client Client does not have enough authority Content delays
2. IDENTIFYING RISKS TECHNOLOGY Third party integrations Using new or unfamiliar technologies Changes in technology Quality control
2. IDENTIFYING RISKS OPERATIONAL Recruitment and retention of staff Insufficient skill levels Access to required equipment/software Equipment failure
1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
3. DEFINING RISKS HOW TO CREATE A RISK REGISTER
3. DEFINING RISKS DETAIL THE RISKS Description of the risk Owner Probability Impact Response
3. DEFINING RISKS ASSESS THE PROBABILITY Common sense Experience Questioning
3. DEFINING RISKS ASSESS THE IMPACT Cost Time Quality
3. DEFINING RISKS CALCULATE THE SEVERITY Common sense Project knowledge Experience
3. DEFINING RISKS DETERMINE RISK RESPONSES Risk analysis (impact/severity) Benefit of the risk response Cost of the risk response
1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
4. TRACKING RISKS WHAT TO DO DURING THE PROJECT
4. TRACKING RISKS SCHEDULE PROJECT CHECKPOINTS
4. TRACKING RISKS MAINTAIN THE RISK REGISTER REGULARLY
4. TRACKING RISKS DISCUSS CURRENT RISKS WITH STAKEHOLDERS EACH WEEK
IN CONCLUSION
THANK YOU TWITTER: @LIESLPFEFFER INSTAGRAM: LIESLPFEFFER REACTIVE: WWW.REACTIVE.COM

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Risk Management for digital projects