2. CONTENTS
DIVERSITY
INCLUSION
HOW INCLUSION AND DIVERSITY WORK HAND IN HAND
LINKAGE TO SUCCESS
ADVANTAGES OF INCLUSION AND DIVERSITY
EDUCATING EMPLOYEES
REAL LIFE EXAMPLES
3. DIVERSITY
• Diversity is not just difference among groups but difference among
individuals
• The sources of individual variations are complex , but they can
generally be grouped into two categories : those over which
individual have little or no control and those over which individuals
have more control.
• Todays diversity is far more than skin colour and gender.
• Primary dimensions
Culture
Ethnic group
5. INCLUSION IN THE WORKPLACE
Despite being closely related, diversity and inclusion are quite different in the
context of the workplace. Diversity focuses on hiring diverse multicultural and
demographically candidates.
On the other hand, inclusion revolves around ensuring that the needs and
values of the diverse employees are equally respected and acknowledged.
There is no diversity without inclusion
Not only is inclusivity crucial for diversity efforts to succeed but creating an
inclusive culture will prove beneficial for employee engagement and
productivity
6. ESSENTIAL TRAITS OF AN INCLUSIVE WORKPLACE
1- having a voice
2- Belonging
3- Sense of uniqueness
4- Feeling valued
5- Learning and Development
6- Collaborative environment
7- Access to resources
8- Strategic alignment
7. INCLUSION STRATEGIES OF LEADING COMPANIES
From startups to international corporations, each inclusion strategy has a
common theme: building empathy and understanding. And they do it in
concrete ways with meaningful outcomes.
1. LinkedIn-One of the best ways to help build a more inclusive workplace is
to reward those doing just that. LinkedIn started paying Employee
Resource Group leaders for their efforts.
2. Chevron- the energy company, has a long history of supporting inclusion
efforts. They founded their first Employee Resource Group in 1991, the
PRIDE (Promote Respect, Inclusion, & Dignity for Everyone) network.
3. American express- Amex, the banking company every American is familiar
with, believes an inclusive workplace starts at the top. That’s why they
have mandatory inclusion training for leaders at the VP level and above.
8. Diversity and inclusion goes hand in hand.
Differences bring about creativity and innovation.
Being accepting and supporting of those differences
is just as important.
Through diversity, we access the best people; through inclusion we inspire the best in our people.
9. 66%
more
Innovation
Likelihood of new
market capture
45% more likely to report
market share growth
2x
Employee
Engagement
2x
Valuation
Fortune 500 companies with diverse
leadership experience higher
Innovation
Market Share Growth
Return on Investment
Employee
Engagement
Diverse Thinking
Styles
Inclusive Leader
Stronger
Performance
Motivation
Teams
10. A study by Harvard Business
Review found that companies
with an above-average total
diversity (meaning migration,
industry, career path, gender,
education and age diversity),
had 19% higher innovation
revenues and 9% higher EBIT
margins.
13. Introduction
Diversity and inclusion are essential in business today as a healthy variety of people from different
backgrounds and cultures provides us with the balance of voices and diversity of thought that we need.
However, it seems as though many businesses still do not have a healthy balance of different people from
different backgrounds working for them.
This is something that needs to be changed and this article reflects on the reasons why diversity and
inclusion are essential in business and how it can have a huge impact on businesses in the short and long
term.
13
14. 1. Greater innovation and creativity
2. Diversity provides a range of skills
3. Happier employees
4. Increased productivity
5. Higher revenues
14
15. 1. Greater innovation and creativity
Having a working environment filled with employees of different backgrounds, skills, experiences and knowledge means that
there will be an increase in innovative and creative ideas. This can have a huge impact on the business as this will help the
business expand in the long run. Employees will feel more comfortable to share their ideas with others with unique ideas being
shared amongst a diverse environment. This helps a business stand out from those businesses that still function with only 'one
voice’.
2. Diversity provides a range of skills
It is important to hire people from all backgrounds as everyone has different skills that they can provide and help to enhance a
business. By having an inclusive and diverse environment, this allows more wider perspectives to be integrated when
brainstorming, problem solving and developing new ideas in business.
3. Happier employees
Employees will be happier! Working in an environment that promotes diversity and inclusivity will make employees feel happier
to be at work which will reflect on the work produced. Employees will thrive in their job roles and opportunities will arise,
allowing the business to also thrive overall which equals success! 15
16. 4. Increased productivity
Teamwork and co-operative work can increase productivity in business. This is because a diverse team can provide their ranges
of experiences and skills and allow other co-workers to learn and work well with together. Increased productivity means that
ideas can be exchanged, and the business can thrive in a shorter period of time amongst competitors that do not have a diverse
and inclusive workforce.
5. Higher revenues
By having a diverse and inclusive workforce and managing it successfully, this ultimately will lead to higher revenues.
Employees will be happier in their job roles; new ideas will arise, and productivity will increase. This will lead to greater
successes within the business and allow the business to flourish and stand out amongst competitors. I am not suggesting you
should do it for the money but if it positively impacts the culture of the organisation, productivity and the bottom line surely it is
a no brainer.
It is time organisations took more of a proactive stance on employing a diverse workforce that reflect the real people of society
today.
16
18. Variety of different perspectives
it ensure that employee will have different characteristics and background they are also more likely to have
variety of different skills and experience
Increased creativity
when you put together people who see the same thing in different ways you are more likely to
get a melting pot of fresh new ideas
Higher innovation
in a diverse workplace employees were exposed to multiverse perspectives and world
viewswhen these perspectives combine they often come together in a novel way
Faster problem solving
Employess from diverse background have different experiences and views which is why they are
able to bring diverse solution to the table
19. .
Better decision making
People with different back ground come together with more solution which leads to the more informed and improved
decision making process
Increased profits
Companies with greater workplace diversity achieve greater profits, make better decision which gives them serious
advantages over their competitors
Higher employee engagement
The link between workplace diversity and employee engagement is pretty straightforward when employee feel
included they are more engaged
Better company reputation
Promoting diversity in workplace are seen as good , more human and socially responsible organization which create
better reputation for the brand
20. EDUCATING EMPLOYEES
A Comprehensive diversity and
inclusion training program
provides concrete ways to engage
in respectful and positive
interaction in workplace while
reducing discrimination and
prejudice based on factor such as
gender, ethnicity, race, sexual
orientation, age, religion, physical
and mental ability .
21.
22. WAYS TO EDUCATE
EMPLOYEES
• Be proactive.
• Create A Culture Inclusion .
• Communicate the value of every
employees .
• Create Good Habits.
• Reinforce Values Daily.
23. EXAMPLE
• ROYAL BANK OF SCOTLAND WONS THE DIVERSE COMPANY AWARD
This Photo by Unknown Author is licensed under CC BY-SA
This Photo by Unknown Author
is licensed under CC BY
24. A CATEGORY which recognize diverse workforce and is able to understand the demographics of
the market place
RBS SERVE AS well as encourage people from under represented groups to
further their careers
o In the past years RBS has made good progress towards its commitment to
inclusion and diversity; including..
o Enabling employees to work from home or closer to home.
o Providing development opputunties for female talent ,Asian and minority
ethnic colleagues
o Supporting potential graduates ,interns from a range of special background
o Educating managers to support mental health and wellbeing in the workplace
ACCELERATING DIVERSITY AND INCLUSION –
RBS is putting diversity into action to build an inclusive workplace that helps
employees ,client and communities thrive.
25. .
OUTSMARTING OUR BRAINS
Steps to overcoming hidden biases to harness the benefits of diversity’s
true potential.
MORE TALENT UNTAPPED PODCAST
People with disabilities are talent that we don’t regularly see or hear from.
RBC is about strength in difference diversity and inclusion.
