Powerpoint with narration

1. Interview Analysis
Robert Ryder
LIS 630

2. Western Carolina University
 9,500 students
 Located 50 miles southwest of Asheville, NC
 Hunter Library is largest library in western North Carolina

3. Hardware and Software
 Library is on centralized campus network
 Has seven servers, one hosted on campus
 50+ public PCs maintained by library tech staff
 Staff of four including the head of library technology
services
 They manage the library catalog, integrated library
system, and other library software

4. Hardware and Software
 Uses Iliad for interlibrary loan and content DM platform
 Uses Sierra as its integrated library system
 Running Drupal experimentally
 Data server with 18 terabytes of space for digital archives

5. Technology Funding
 Library receives no dedicated library funding
 Shares funds from equipment budget
 Lack of funding leads to issues on PCs
 More troubleshooting required by staff

6. Outside Funding
 Library often seeks funding through grants
 Digital library office run mainly through grants
 Update of instruction lab funded through a grant

7. Technological Needs Assessment
 Perform LibQual survey every two years
 More assessment needed to determine needs

8. Computer Literacy
 Library does not teach computer skills
 Focuses on teaching research skills
 Instructs students on use of electronic indexes and
databases
 Helps in understanding the nature of quality research
materials

9. E-books
 The library has thousands of e-books available
 Loans Kindles
 It is unclear to what degree students are taking
advantage of e-book availability

10. Technological Competencies
 With heavy dependence on technology, tech
competencies are vital
 Technology as a tool and not an end in itself
 Additional training needed
 Increasing distance between library and general IT staff

11. Staying Current
 Uses Google Reader as an RSS aggregator
 Includes EduCause, Inside Higher Ed, and other
publications
 Staff uses webinars
 Reads professional journals and blogs
 Use email listservs
 Use of listservs, RSS feeds, and blogs confirm WebJunction
results

12. Projects
 Working to catch up in the area of digitization
 Working with other campus entities to start digitization
programs
 Starting a data management program to keep the
university up to date with changes in requirements of
grant requests

13. Conclusion
 Funding issues are significant
 Uses grants to try to meet funding needs
 Technology managers must work to remain up to date in
a rapidly developing field