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Building a BetteR
 Inbound
 MaRketing
 Machine
HOW TO AMPLIFY YOUR IMPACT
(Introducing the Inbound Marketing Multiplier)
INBOUND MARKETING
is a powerful tactic, but
bottom-line results don’t come
from inbound marketing alone.
BuyeRs aRe
changing.
They’re in control of educating
              themselves on their problems
              and potential solutions—and
              they want to keep it that way.


SUNDAY NEWS
INBOUND MARKETING is the process of helping potential
customers find your company—often before they are even looking
to make a purchase—and then turning that early awareness into
brand preference and, ultimately, into leads and revenue.
It’s about creating INTERESTING, INFORMATIVE, AND
EVEN ENTERTAINING CONTENT optimized and distributed
across online channels so it can be found by—and
hopefully engage—prospective buyers.
HERE ARE SOME TACTICS FOR
 INBOUND MARKETING SUCCESS:

Marketing Tactics
   www.google.com/search/inbound_marketing/tactics/




 Search Engine Optimization                           Social Media Marketing




 Search Engine Marketing
 Social Media Marketing
 Content Marketing
 Conversion Optimization
AND THESE ARE THE BUILDING BLOCKS:

                   SOCIAL        WHITE PAPERS
                 NETWORKING
  SEARCH ENGINE
OPTIMIZATION (SEO)       BLOGS


                                      ARTICLES

 LANDING PAGE
 OPTIMIZATION
THERE ARE A LOT OF
benefits of inbound
 maRketing, like…
Increased brand awareness. 93% of buying cycles start with
a search online, so if your company shows up high in the
search results, you’ll get “free” brand awareness.

         Brand Awareness
            www.google.com/search/increase_brand_awareness/




                                                              93%
88% of clicks come from organic search. The remaining
12% of clicks go to paid keywords (pay per click).



       Brand Awareness
          www.google.com/search/increase_brand_awareness/
                                                                 12%
                                                            PAY PER CLICK


                                                               88%
                                                            ORGANIC SEARCH
IncReased bRand
    pRefeRence
MANY BUYERS CORRELATE HIGH ORGANIC SEARCH
RANKINGS WITH TRUST AND BRAND LEADERSHIP.
PEOPLE ARE ALSO MORE LIKELY TO TRUST
 AND BUY FROM A COMPANY THEY HAVE
  A RELATIONSHIP WITH. WHEN PEOPLE
     ENGAGE WITH YOUR CONTENT,
            THEY FEEL LIKE
  they have a
 Relationship.
MORE LEADS FOR LESS BUDGET: Great content pays
dividends for a very long time, an effect that multiplies as
you create more and more content.
MOSTLY WHAT WE LOVE IS THAT IT’S ABOUT APPLYING
           MORE BRAINS,
        NOT MORE BUDGET.
BUT IT’S NOT A MAGIC BULLET,
AND YOU CAN GO WRONG WHEN:

                 Your aim is too wide
                 Prospects don’t know you exist
                 Prospects don’t understand
                 what you do
                 You aren’t reaching the
                 decision makers
                 You can’t break through your
                 competition's noise
                 There isn’t any noise because
                 you’re in the wrong channel
IT’S HARD TO TARGET SPECIFIC AUDIENCES
       WITH INBOUND MARKETING.

                   Inbound marketing is like an
                   air war. Carpet-bombing is
                   efficient, but makes it hard to
                   hit specific targets.

                   So what you need are ground
                   war tactics (think marines
                   and snipers) to target specific
                   objectives and hold territory.
INBOUND MARKETING DOESN’T DRIVE PEOPLE TO ACTION.

You wait for buyers to take
action when they feel ready.
But sometimes you need
someone to act.

Pragmatists and late adopters
who don’t actively seek out
alternatives and new solutions
may need a push, not a pull,
to take action.
So what
can you do?
COMBINE OUTBOUND AND INBOUND.
There are three essential ingredients to add to your inbound
  strategy (A.K.A. THE INBOUND MARKETING MULTIPLIER):

             AN OUTBOUND                    A CORPORATE
          MARKETING STRATEGY              COMMUNICATIONS
                                              STRATEGY

                                              A NURTURING
                                             OR MARKETING
                                              AUTOMATION
                                               STRATEGY
WHY DO THESE THINGS AMPLIFY INBOUND MARKETING?
Because all buyers are unique. And they engage with different
types of content at different stages of the buying cycle.
YOUR STRATEGY MUST ENGAGE IN ALL THESE
WAYS IF YOU WANT TO HAVE A WELL-OILED
Inbound
MaRketing
Machine.
OUTBOUND STRATEGY: ONLINE CAMPAIGNS

                      Banner and display
                      Virtual events
                      Webinars
                      Sponsored newsletter
                      and emails
OUTBOUND STRATEGY: OFFLINE CAMPAIGNS




                      Trade/road shows
                      Direct mail
                      TV & radio advertising
                      Out-of-home advertising
                      Print advertising
OUTBOUND STRATEGY: FIELD EVENTS




                    Targeted events
                    Appointment setting
                    List purchases
                    Telemarketing
CORPORATE COMMUNICATIONS STRATEGY



                Branding
                Analyst relations
                Product launches
                Programs to upsell to and retain
                customers
                Communications (both internal
                and external)
MARKETING AUTOMATION STRATEGY

What Is Marketing Automation?
It’s automating the routine and repeatable tasks associated with
lead management, lead nurturing, lead scoring, and creating and
maintaining a marketing lead database.
MARKETING AUTOMATION STRATEGY


               Raises open and click rates
               Enables A/B testing
               Improves conversion rates
               Shortens sales cycles
               Lets sales know when their
               prospects are engaging online
               Automates repetitive tasks
               Delivers sophisticated
               reporting and analytics
               Wins more deals and generates
               higher revenue per deal
THE KEY
Incorporate inbound marketing into a
 larger group of marketing tactics to
         amplify your impact.
DIVE IN DEEPER WITH THESE GREAT INBOUND MARKETING RESOURCES
Amplify Your Impact: http://bit.ly/AcBZIx
The CMO Guide to Inbound Marketing: http://bit.ly/zfGk2r
Modern B2B Marketing Blog http://bit.ly/wA1fjt




                                                           Created By
PRINTABLE



     Foundation of Inbound Marketing: Content
                                      THE BIG LIST:
• Articles       • Free Trials              • Podcasts/Videocasts   • Surveys
• Blog Posts     • Images                   • Presentations         • Radio/TV/Web TV
• Books/eBooks   • Information Guides       • Press Releases        • Videos
• Brochures      • Live Streamed Events     • Product Data Sheets   • Webinars/Webcasts
• Case Studies   • Manuals                  • Reference Guides      • White Papers
• Demos          • Microsites/Web Pages     • Resource Libraries    • Widgets
• Email          • Online Courses           • RSS/XML Feeds         • Workbook
“Creating the Proper Program Mix” Checklist
                                                             INBOUND MARKETING:
  SEO: Search engine optimization is how you increase the likelihood of ranking   a way to find out what issues are top of mind for prospects, while also
  high in the search engine results.                                              positioning you as a valuable information resource.

  BLOGGING: A great way to build your brand, establish thought leadership,        WHITE PAPERS AND EBOOKS: White papers are typically 4-8 pages in
  and engage prospects over time by getting them to subscribe to your posts       length, and explore a business issue, helping readers understand best
  and by pointing them to other content of interest.                              practices and options. While typically longer than white papers, eBooks also
                                                                                  explore business issues but often in a more conversational and visually
  SOCIAL MEDIA: Sites and networks such as LinkedIn, Twitter, Facebook, and       appealing manner.
  more niche-oriented venues are conduits to prospective buyers, and places
  you can make them aware of your expertise and content.                          VIDEOS: Snack-sized content in a visual format helps you engage busy
                                                                                  prospects who may not have time to read your white paper or eBook.
  FORUMS AND ONLINE COMMUNITIES: Participating in online discussions is


                                                            OUTBOUND MARKETING:
Online Campaigns                                                        Offline Campaigns
  BANNER AND DISPLAY: An advertisement appearing on a website.                    TRADESHOWS: In-person exhibits that offer the chance to display your
                                                                                  solution and interact one-on-one with prospects.
  VIRTUAL EVENTS: A tradeshow, conference, or meeting online.
                                                                                  DIRECT MAIL: Advertising sent to a prospect’s home through a mail
  WEBINARS: A presentation or workshop delivered over the web to                  service.
  educate prospective buyers.
                                                                                  TV & RADIO ADVERTISING: Using the radio or TV to deliver a scripted
  BANNER AND DISPLAY: An advertisement appearing on a website.                    message to attract new clients.

  VIRTUAL EVENTS: A tradeshow, conference, or meeting online.                     OUT-OF-HOME ADVERTISING: Advertising that appears when you are in
                                                                                  transit, or at an activity outside of your home, in order to drive awareness
  WEBINARS: A presentation or workshop delivered over the web to                  or encourage a specific call-to-action.
  educate prospective buyers.
                                                                                  PRINT ADVERTISING: From flyers to newspapers and magazine ads,
  SPONSORED NEWSLETTER AND EMAILS: Allows you access to a                         print advertising includes all advertising found in printed media.
  target audience who might not otherwise be reached.
OUTBOUND MARKETING: (CONTINUE)
Field Marketing                                                                  LIST PURCHASES: Paying for a highly targeted list of individuals based on
   TARGETED EVENTS (E.G., DINNERS, SPORTING EVENTS): A direct                    a range of criteria, such as titles, industry, and solutions used, to be used
   selling opportunity to a specific audience.                                   in marketing campaigns.

   APPOINTMENT SETTING: Making calls to qualify leads and schedule               TELEMARKETING: Using the phone to make your sales pitch in an effort to
   calls between them and sales reps.                                            drive prospects farther down the sales funnel.


                                                              CORPORATE MARKETING:
   COMMUNICATIONS: The internal and external messages that a company             GUERILLA MARKETING: A form of marketing that tries to generate
   develops and disseminates.                                                    brand awareness at a low cost by using atypical methods like graffiti,
                                                                                 flash mobs. and poster campaigning.
   ANALYST AND PUBLIC RELATIONS: Engaging relevant analysts and media
   contacts to keep them informed of your company’s positioning and offerings.


                                                             MARKETING AUTOMATION:
   LEAD NURTURING: The process of building relationships with qualified          LEAD SCORING: A shared sales and marketing methodology for ranking
   prospects regardless of their timing to buy, with the goal of earning their   leads in order to determine their sales-readiness.
   business when they are ready.

                                                               METRICS THAT MATTER:
   CLOSED LOOP REPORTING: A way to measure the impact of                         REVENUE PERFORMANCE MANAGEMENT: Optimizing interactions with
   marketing activities on revenues.                                             buyers across the revenue cycle to accelerate predictable revenue growth.

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Building a better Inbound Marketing Machine (Marketo) -AB2012

  • 1. Building a BetteR Inbound MaRketing Machine HOW TO AMPLIFY YOUR IMPACT (Introducing the Inbound Marketing Multiplier)
  • 2. INBOUND MARKETING is a powerful tactic, but bottom-line results don’t come from inbound marketing alone.
  • 4. They’re in control of educating themselves on their problems and potential solutions—and they want to keep it that way. SUNDAY NEWS
  • 5. INBOUND MARKETING is the process of helping potential customers find your company—often before they are even looking to make a purchase—and then turning that early awareness into brand preference and, ultimately, into leads and revenue.
  • 6. It’s about creating INTERESTING, INFORMATIVE, AND EVEN ENTERTAINING CONTENT optimized and distributed across online channels so it can be found by—and hopefully engage—prospective buyers.
  • 7. HERE ARE SOME TACTICS FOR INBOUND MARKETING SUCCESS: Marketing Tactics www.google.com/search/inbound_marketing/tactics/ Search Engine Optimization Social Media Marketing Search Engine Marketing Social Media Marketing Content Marketing Conversion Optimization
  • 8. AND THESE ARE THE BUILDING BLOCKS: SOCIAL WHITE PAPERS NETWORKING SEARCH ENGINE OPTIMIZATION (SEO) BLOGS ARTICLES LANDING PAGE OPTIMIZATION
  • 9. THERE ARE A LOT OF benefits of inbound maRketing, like…
  • 10. Increased brand awareness. 93% of buying cycles start with a search online, so if your company shows up high in the search results, you’ll get “free” brand awareness. Brand Awareness www.google.com/search/increase_brand_awareness/ 93%
  • 11. 88% of clicks come from organic search. The remaining 12% of clicks go to paid keywords (pay per click). Brand Awareness www.google.com/search/increase_brand_awareness/ 12% PAY PER CLICK 88% ORGANIC SEARCH
  • 12. IncReased bRand pRefeRence MANY BUYERS CORRELATE HIGH ORGANIC SEARCH RANKINGS WITH TRUST AND BRAND LEADERSHIP.
  • 13. PEOPLE ARE ALSO MORE LIKELY TO TRUST AND BUY FROM A COMPANY THEY HAVE A RELATIONSHIP WITH. WHEN PEOPLE ENGAGE WITH YOUR CONTENT, THEY FEEL LIKE they have a Relationship.
  • 14. MORE LEADS FOR LESS BUDGET: Great content pays dividends for a very long time, an effect that multiplies as you create more and more content.
  • 15. MOSTLY WHAT WE LOVE IS THAT IT’S ABOUT APPLYING MORE BRAINS, NOT MORE BUDGET.
  • 16. BUT IT’S NOT A MAGIC BULLET, AND YOU CAN GO WRONG WHEN: Your aim is too wide Prospects don’t know you exist Prospects don’t understand what you do You aren’t reaching the decision makers You can’t break through your competition's noise There isn’t any noise because you’re in the wrong channel
  • 17. IT’S HARD TO TARGET SPECIFIC AUDIENCES WITH INBOUND MARKETING. Inbound marketing is like an air war. Carpet-bombing is efficient, but makes it hard to hit specific targets. So what you need are ground war tactics (think marines and snipers) to target specific objectives and hold territory.
  • 18. INBOUND MARKETING DOESN’T DRIVE PEOPLE TO ACTION. You wait for buyers to take action when they feel ready. But sometimes you need someone to act. Pragmatists and late adopters who don’t actively seek out alternatives and new solutions may need a push, not a pull, to take action.
  • 21. There are three essential ingredients to add to your inbound strategy (A.K.A. THE INBOUND MARKETING MULTIPLIER): AN OUTBOUND A CORPORATE MARKETING STRATEGY COMMUNICATIONS STRATEGY A NURTURING OR MARKETING AUTOMATION STRATEGY
  • 22. WHY DO THESE THINGS AMPLIFY INBOUND MARKETING? Because all buyers are unique. And they engage with different types of content at different stages of the buying cycle.
  • 23. YOUR STRATEGY MUST ENGAGE IN ALL THESE WAYS IF YOU WANT TO HAVE A WELL-OILED Inbound MaRketing Machine.
  • 24. OUTBOUND STRATEGY: ONLINE CAMPAIGNS Banner and display Virtual events Webinars Sponsored newsletter and emails
  • 25. OUTBOUND STRATEGY: OFFLINE CAMPAIGNS Trade/road shows Direct mail TV & radio advertising Out-of-home advertising Print advertising
  • 26. OUTBOUND STRATEGY: FIELD EVENTS Targeted events Appointment setting List purchases Telemarketing
  • 27. CORPORATE COMMUNICATIONS STRATEGY Branding Analyst relations Product launches Programs to upsell to and retain customers Communications (both internal and external)
  • 28. MARKETING AUTOMATION STRATEGY What Is Marketing Automation? It’s automating the routine and repeatable tasks associated with lead management, lead nurturing, lead scoring, and creating and maintaining a marketing lead database.
  • 29. MARKETING AUTOMATION STRATEGY Raises open and click rates Enables A/B testing Improves conversion rates Shortens sales cycles Lets sales know when their prospects are engaging online Automates repetitive tasks Delivers sophisticated reporting and analytics Wins more deals and generates higher revenue per deal
  • 30. THE KEY Incorporate inbound marketing into a larger group of marketing tactics to amplify your impact.
  • 31. DIVE IN DEEPER WITH THESE GREAT INBOUND MARKETING RESOURCES Amplify Your Impact: http://bit.ly/AcBZIx The CMO Guide to Inbound Marketing: http://bit.ly/zfGk2r Modern B2B Marketing Blog http://bit.ly/wA1fjt Created By
  • 32. PRINTABLE Foundation of Inbound Marketing: Content THE BIG LIST: • Articles • Free Trials • Podcasts/Videocasts • Surveys • Blog Posts • Images • Presentations • Radio/TV/Web TV • Books/eBooks • Information Guides • Press Releases • Videos • Brochures • Live Streamed Events • Product Data Sheets • Webinars/Webcasts • Case Studies • Manuals • Reference Guides • White Papers • Demos • Microsites/Web Pages • Resource Libraries • Widgets • Email • Online Courses • RSS/XML Feeds • Workbook
  • 33. “Creating the Proper Program Mix” Checklist INBOUND MARKETING: SEO: Search engine optimization is how you increase the likelihood of ranking a way to find out what issues are top of mind for prospects, while also high in the search engine results. positioning you as a valuable information resource. BLOGGING: A great way to build your brand, establish thought leadership, WHITE PAPERS AND EBOOKS: White papers are typically 4-8 pages in and engage prospects over time by getting them to subscribe to your posts length, and explore a business issue, helping readers understand best and by pointing them to other content of interest. practices and options. While typically longer than white papers, eBooks also explore business issues but often in a more conversational and visually SOCIAL MEDIA: Sites and networks such as LinkedIn, Twitter, Facebook, and appealing manner. more niche-oriented venues are conduits to prospective buyers, and places you can make them aware of your expertise and content. VIDEOS: Snack-sized content in a visual format helps you engage busy prospects who may not have time to read your white paper or eBook. FORUMS AND ONLINE COMMUNITIES: Participating in online discussions is OUTBOUND MARKETING: Online Campaigns Offline Campaigns BANNER AND DISPLAY: An advertisement appearing on a website. TRADESHOWS: In-person exhibits that offer the chance to display your solution and interact one-on-one with prospects. VIRTUAL EVENTS: A tradeshow, conference, or meeting online. DIRECT MAIL: Advertising sent to a prospect’s home through a mail WEBINARS: A presentation or workshop delivered over the web to service. educate prospective buyers. TV & RADIO ADVERTISING: Using the radio or TV to deliver a scripted BANNER AND DISPLAY: An advertisement appearing on a website. message to attract new clients. VIRTUAL EVENTS: A tradeshow, conference, or meeting online. OUT-OF-HOME ADVERTISING: Advertising that appears when you are in transit, or at an activity outside of your home, in order to drive awareness WEBINARS: A presentation or workshop delivered over the web to or encourage a specific call-to-action. educate prospective buyers. PRINT ADVERTISING: From flyers to newspapers and magazine ads, SPONSORED NEWSLETTER AND EMAILS: Allows you access to a print advertising includes all advertising found in printed media. target audience who might not otherwise be reached.
  • 34. OUTBOUND MARKETING: (CONTINUE) Field Marketing LIST PURCHASES: Paying for a highly targeted list of individuals based on TARGETED EVENTS (E.G., DINNERS, SPORTING EVENTS): A direct a range of criteria, such as titles, industry, and solutions used, to be used selling opportunity to a specific audience. in marketing campaigns. APPOINTMENT SETTING: Making calls to qualify leads and schedule TELEMARKETING: Using the phone to make your sales pitch in an effort to calls between them and sales reps. drive prospects farther down the sales funnel. CORPORATE MARKETING: COMMUNICATIONS: The internal and external messages that a company GUERILLA MARKETING: A form of marketing that tries to generate develops and disseminates. brand awareness at a low cost by using atypical methods like graffiti, flash mobs. and poster campaigning. ANALYST AND PUBLIC RELATIONS: Engaging relevant analysts and media contacts to keep them informed of your company’s positioning and offerings. MARKETING AUTOMATION: LEAD NURTURING: The process of building relationships with qualified LEAD SCORING: A shared sales and marketing methodology for ranking prospects regardless of their timing to buy, with the goal of earning their leads in order to determine their sales-readiness. business when they are ready. METRICS THAT MATTER: CLOSED LOOP REPORTING: A way to measure the impact of REVENUE PERFORMANCE MANAGEMENT: Optimizing interactions with marketing activities on revenues. buyers across the revenue cycle to accelerate predictable revenue growth.