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Key takeaway Culture! Rely on The 2011 State of Community Management

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Key takeaway Culture! Rely on relationships. Arrange for peer-to-peer connections versus ‘authoritative’ connections when evangelizingKey takeaway 3. CULTUREBe prepared to let the outside in. Key takeaway Learning is at the core of any community. People often resist learning because of a history of roadblocks in their past (too hard, too time consuming, etc.) The trick is to remove the roadblocks

Publicado en: Tecnología, Empresariales
  • Here is the audio archive of our presentation of this with The Social Customer, Dan Brostek of Aetna, and Cindy Meltzer of Isis Parenting: http://thesocialcustomer.com/37524/audio-archive-2011-state-community-management-report
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