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                              Government Briefing
                              Sun City
                              4 November 2009


                              Rick Joubert
                              www.rickjoubert.com




                                                    1
Click to edit Master title style




    The mobile phone is the most
    ubiquitous consumer technology
    on earth
    No.2 = FM Radio (3.9 Billion)
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    With every 10%
    increase in mobile
    penetration, GDP growth
    increases by 1.2%
                                   Deloitte in its report „Global Mobile Tax
                                   Review 2006-2007‟




                                                                               3
Click toimpact of mobile phones in
   The edit Master title style
   developing markets




   •   Personal and business productivity increases
   •   Banking, financial services and remittances
   •   Empowerment of the poor and of women
   •   Foreign Direct Investment




                                                      4
South Africa mobile connections versus users
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Growth of unique cellular phone access in SA
     Click to edit Master title style


           1999                             2009
           11% of SA adults had access to   70% of SA adults use a cellphone.
           (at least one) cellphone.




Source: AMPS                                                                    6
Growth of unique cellular phone access in SA
     Click to edit Master title style
        among the economically active population

           1999                                  2009
           20% of SA working adults had access   82.5% of SA working adults use a
           to (at least one) cellphone.          cellphone.




Source: AMPS                                                                        7
Click to edit Master title phone ownership in SA
        Penetration of cellular style
        By LSM

           70% of the SA population has access to a cell phone




Source: AMPS 2009 A                                              8
Click to edit Master title phone ownership in SA
        Penetration of cellular style
        By expanded LSM

           70% of the SA population has access to a cell phone




Source: AMPS 2009 A                                              9
Click South Africa today…
        In to edit Master title style




                      There are almost twice as many      There are more than four times as many
                       cellphones as there are TV sets   households with a cellphone than computer




                       44% of e-mails are sent and         SMS text messaging is used by almost
                         received from a cellphone          four times more people than email




                There are 5.3 times more homes with           There are almost six times more
                 cellphones than landline telephones      cellphone subscribers than Internet users




Source: AMPS 2009 A                                                                                   10
Which South Africa?
Click to edit Master title style
Which South Africa?
Click to edit Master title style
Which South Africa?
Click to edit Master title style
Click to edit Master title style
Click to edit Master title style
PC Internet in Africa
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Click to edit Master2009 style
   RSA, September title




    10.6M
    unique users accessed the mobile web
    at least once *




    *Rick Joubert
Click to edit Master title style *
   “Mobile web” definition tiers




    Tier 1 The WAP internet
    Tier 2 The mobile application Internet
    Tier 3 Web browsing on phone




    * Goldstuck/Joubert
“Internet” access channels
Click to edit Master title style




                           PC Web     SMS
      Smartphone access to PC Web     USSD
                Mobile applications   Voice
                Mobile Web (WAP)
Click to edit Master title style
Sample of SMS to President Obama during his speech in Ghana..   21


Click to edit Master title style
Click to edit Master title style



                              7th mass medium

      Print   Recording   Cinema   Radio   TV   Internet   Mobile
Access: Population style
     Click to edit SA with entertainment / communication
                      Master title
        Population in
          technology in their household


           Figures in 000s

                 Radio

                                25 000
                 TV


                 DVD            20 000



                 DSTV/MNET
                                15 000

                 Landline
                 telephone
                                10 000
                 Cellphone


                 Computer        5 000



                 Internet
                                     0




                                                                                                                    5

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                                                                                                                    7
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Source: AMPS                                                                                              20                                    23
Click to edit Master of users of various media:
        Positioning Map title style
        Age and Income




Source: AMPS 2009 A                                    24
Click to edit Master of users of various media:
        Positioning Map title style
        Reach and LSM (LSMs 1 – 10)




Source: AMPS 2009 A                                    25
Click to edit Master of users of various media:
        Positioning Map title style
        Reach and LSM (LSMs 1 – 14)




Source: AMPS 2009 A                                    26
Mobile as a medium
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1.     First personal mass media
2.     Permanently carried
3.     Always on
4.     Built-in payment mechanism
5.     Available at point of creative inspiration
6.     Accurate audience measurement
7.     Captures social context of media consumption

*    Tomi Ahonen
Hero, lead or support?
Click to edit Master title style




   • Media
      Display advertising


   • Direct Marketing
      Push messaging, lead generation


   • Integrated Marketing
      Interactive response channel for other media


   • Community Building and CRM
Click to edit Master title style
Click to edit Master title style
Click to edit Master title style
Click to edit Master title style



                                Case Study: Nike
 •   Campaign results

 •   Client Expectations
 •   • 15 000 downloads
 •   • 4 000 survey responses

 •   Actual results
 •   • 84 000 downloads
 •   • 9 200 survey responses
Click to – Orlando Piratesstyle
   AMS edit Master title
Click to edit Master title style


                                                                                         Ring
Suzan calls Mike

She expects to hear        Suzan listens to the
a ringing tone             superimposed                                                  Ring
but hears an               advertising ring
advertising                Tone 3-8
message instead            seconds




                           Now Playing




                                                                    Mike Receives benefits for allowing ads
                                                                    to be played on his ring back tone



Messages Rotate
The messages are rotated so each time the caller makes a phone call he/she hears a different A-Tone.
Click to edit Master title style




                                   35
MMA Members
Click to edit Master title style




                   24.com                      Habari Group Media Direct
                 AdMob Inc.                   Media 24: Emerging Markets
                 Be-Mobile                 Microsoft (MSN and Windows Live)
    Mobile Services Company (Blue Label)                Mobiclicks
             Brandsh Media cc                    MobiliTrix SA (Pty) Ltd
               BuzzCity Pte Ltd            Mr Price Group Financial Services
            Multimedia Solutions                 OgilvyOne Worldwide
         Celerity Systems (Pty) Ltd                One Digital Media
           Cellsmart Technologies                Praekelt Consulting
                  Clickatell                             Ringco
                  Coca-Cola                           Yonder Media
                 Google, Inc.                        SilverstoneCIS
                   GroupM                              TIM w.e. SA
                                                        Vodacom
Developing the medium
Click to edit Master title style



   1.   Guidelines & Standards
   2.   Measurement & Reporting
   3.   Training & Education
   4.   Networking & Events
Click toopportunity for Government?
   The edit Master title style




   • Efficient distribution of information to citizens

   • The ONLY mass market “new media” advertising channel

   • Citizen to government engagement

   • Bring the internet and government services to all




                                                            38
Click to edit Master title style




   Thank You

                             www.rickjoubert.com




                                                   39

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M M A Government Briefing 031109

  • 1. Click to edit Master title style Government Briefing Sun City 4 November 2009 Rick Joubert www.rickjoubert.com 1
  • 2. Click to edit Master title style The mobile phone is the most ubiquitous consumer technology on earth No.2 = FM Radio (3.9 Billion)
  • 3. Click to edit Master title style With every 10% increase in mobile penetration, GDP growth increases by 1.2% Deloitte in its report „Global Mobile Tax Review 2006-2007‟ 3
  • 4. Click toimpact of mobile phones in The edit Master title style developing markets • Personal and business productivity increases • Banking, financial services and remittances • Empowerment of the poor and of women • Foreign Direct Investment 4
  • 5. South Africa mobile connections versus users Click to edit Master title style
  • 6. Growth of unique cellular phone access in SA Click to edit Master title style 1999 2009 11% of SA adults had access to 70% of SA adults use a cellphone. (at least one) cellphone. Source: AMPS 6
  • 7. Growth of unique cellular phone access in SA Click to edit Master title style among the economically active population 1999 2009 20% of SA working adults had access 82.5% of SA working adults use a to (at least one) cellphone. cellphone. Source: AMPS 7
  • 8. Click to edit Master title phone ownership in SA Penetration of cellular style By LSM 70% of the SA population has access to a cell phone Source: AMPS 2009 A 8
  • 9. Click to edit Master title phone ownership in SA Penetration of cellular style By expanded LSM 70% of the SA population has access to a cell phone Source: AMPS 2009 A 9
  • 10. Click South Africa today… In to edit Master title style There are almost twice as many There are more than four times as many cellphones as there are TV sets households with a cellphone than computer 44% of e-mails are sent and SMS text messaging is used by almost received from a cellphone four times more people than email There are 5.3 times more homes with There are almost six times more cellphones than landline telephones cellphone subscribers than Internet users Source: AMPS 2009 A 10
  • 11. Which South Africa? Click to edit Master title style
  • 12. Which South Africa? Click to edit Master title style
  • 13. Which South Africa? Click to edit Master title style
  • 14. Click to edit Master title style
  • 15. Click to edit Master title style
  • 16. PC Internet in Africa Click to edit Master title style
  • 17. Click to edit Master2009 style RSA, September title 10.6M unique users accessed the mobile web at least once * *Rick Joubert
  • 18. Click to edit Master title style * “Mobile web” definition tiers Tier 1 The WAP internet Tier 2 The mobile application Internet Tier 3 Web browsing on phone * Goldstuck/Joubert
  • 19. “Internet” access channels Click to edit Master title style PC Web SMS Smartphone access to PC Web USSD Mobile applications Voice Mobile Web (WAP)
  • 20. Click to edit Master title style
  • 21. Sample of SMS to President Obama during his speech in Ghana.. 21 Click to edit Master title style
  • 22. Click to edit Master title style 7th mass medium Print Recording Cinema Radio TV Internet Mobile
  • 23. Access: Population style Click to edit SA with entertainment / communication Master title Population in technology in their household Figures in 000s Radio 25 000 TV DVD 20 000 DSTV/MNET 15 000 Landline telephone 10 000 Cellphone Computer 5 000 Internet 0 5 6 7 93 94 95 96 98 99 00 01 02 03 07 08 09 00 00 00 19 19 19 19 19 19 20 20 20 20 20 20 20 /2 /2 /2 04 05 06 20 20 Source: AMPS 20 23
  • 24. Click to edit Master of users of various media: Positioning Map title style Age and Income Source: AMPS 2009 A 24
  • 25. Click to edit Master of users of various media: Positioning Map title style Reach and LSM (LSMs 1 – 10) Source: AMPS 2009 A 25
  • 26. Click to edit Master of users of various media: Positioning Map title style Reach and LSM (LSMs 1 – 14) Source: AMPS 2009 A 26
  • 27. Mobile as a medium Click to edit Master title style 1. First personal mass media 2. Permanently carried 3. Always on 4. Built-in payment mechanism 5. Available at point of creative inspiration 6. Accurate audience measurement 7. Captures social context of media consumption * Tomi Ahonen
  • 28. Hero, lead or support? Click to edit Master title style • Media Display advertising • Direct Marketing Push messaging, lead generation • Integrated Marketing Interactive response channel for other media • Community Building and CRM
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  • 31. Click to edit Master title style
  • 32. Click to edit Master title style Case Study: Nike • Campaign results • Client Expectations • • 15 000 downloads • • 4 000 survey responses • Actual results • • 84 000 downloads • • 9 200 survey responses
  • 33. Click to – Orlando Piratesstyle AMS edit Master title
  • 34. Click to edit Master title style Ring Suzan calls Mike She expects to hear Suzan listens to the a ringing tone superimposed Ring but hears an advertising ring advertising Tone 3-8 message instead seconds Now Playing Mike Receives benefits for allowing ads to be played on his ring back tone Messages Rotate The messages are rotated so each time the caller makes a phone call he/she hears a different A-Tone.
  • 35. Click to edit Master title style 35
  • 36. MMA Members Click to edit Master title style 24.com Habari Group Media Direct AdMob Inc. Media 24: Emerging Markets Be-Mobile Microsoft (MSN and Windows Live) Mobile Services Company (Blue Label) Mobiclicks Brandsh Media cc MobiliTrix SA (Pty) Ltd BuzzCity Pte Ltd Mr Price Group Financial Services Multimedia Solutions OgilvyOne Worldwide Celerity Systems (Pty) Ltd One Digital Media Cellsmart Technologies Praekelt Consulting Clickatell Ringco Coca-Cola Yonder Media Google, Inc. SilverstoneCIS GroupM TIM w.e. SA Vodacom
  • 37. Developing the medium Click to edit Master title style 1. Guidelines & Standards 2. Measurement & Reporting 3. Training & Education 4. Networking & Events
  • 38. Click toopportunity for Government? The edit Master title style • Efficient distribution of information to citizens • The ONLY mass market “new media” advertising channel • Citizen to government engagement • Bring the internet and government services to all 38
  • 39. Click to edit Master title style Thank You www.rickjoubert.com 39