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20090620 勉強会おもてなし精神
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20090620 勉強会おもてなし精神
1.
勉強会おもてなし精神 セキュポロスタッフ まっちゃだいふく
2.
謝罪 絶対終わりませんw LTなのに、20枚飛ばしていきます。
終わらなかったら懇親会で LTさせてください!!(懇願)
3.
参加する人はみんなドキドキ
4.
ふつうの初参加の人 プロファイリング 参加希望…. 初めては、参加申請できない
レポートが出始める(それも楽しかったー!) やっぱり参加しておけばよかった・・・(後悔) アンケートでも満足度高い! 第1回目断念!!!!
5.
6.
初参加なので・・・・
7.
参加申請
8.
やっぱり、ダメだ!あわない、恐い!
9.
直前キャンセル
10.
レポートが出始める(それも楽しかったー!)
11.
やっぱり参加しておけばよかった・・・(後悔)
12.
次回は絶対参加しよう!
13.
アンケートでも満足度高い!第2回目も断念!!!!
14.
そして、初参加 初参加 初参加、ドキドキ!!!
内輪感、疎外感….orz 終了(2度と勉強会に参加するもんか!) [これはヒドイ]
15.
内輪ネタと内輪感 内輪ネタ 某さんが某ページで○○と言っていたが、目の前で現実に起こってびっくりした!
内輪感 参加者同士で話をして、その輪に入れない状況 一言も話さず、壁際の花となった状況 参加者が疎外感を感じた状況 内輪ネタは、良いが、やりすぎはNG! 運営側や参加者も状況を変えられるのでは?
16.
勉強会おもてなしとは?
17.
おもてなしw LDD=? Local
Drinking Days Local Over CALorie Days Local どんだけのむの! LOCAL ドライブ Day!(これは明日) そうじゃなくって、「勉強会の参加者」をどうやって「もてなす」かwww 酒池肉林w
18.
勉強会とセミナーの違いは 講師と参加者の距離感 近いと勉強会
遠いとセミナー
19.
20.
参加者の参加意識(てけと 懇親会w お菓子♪w
自己紹介 講義中の質疑応答や問いかけ ライトニングトーク スタートダッシュが大切! 眠い時間隊
21.
おもてなしするために 壁の花、初参加の人への声掛け
参加者の理解レベルと、講師のレベルが違う場合、質疑応答時にフォロー まっちゃだいふくメソッド お菓子は万人の味方!
22.
今までのお菓子 ↓ルタオ ドゥーブルフロマージュ
↑生八橋 http://www.letao.jp/item.shtml?id=703150228より
23.
その他でのお菓子
24.
エゴサーチ必須 参加予定者への事前フォロー
参加後の事後フォロー エゴサーチとは自分の名前で検索をして、情報を検索する行為 勉強会の内容で検索すれば参加者の事前確認 事後レポート収集が可能 エゴサーチの良リンク http://hamachiya.com/egomikun/ http://d.hatena.ne.jp/Hamachiya2/20090522/ego_search
25.
事前フォロー
26.
事後フォロー
27.
おもてなしの目的と効果 目的 参加者に来てもらう
参加者に楽しんでもらう 参加者に次回も来てもらう 参加者に知り合いを連れてきてもらう 効果 初参加が毎回2割 リピータが6割 学生も2割
28.
すべては、参加者のために! 一期一会を大事にしよう!
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