Its really hard to implement strategy and large scale change! Together with strategy engagement activities, people resilience is the vital element in making strategy work. Resilience enables people in all levels of the organisation cope with setbacks, unwelcome change and keeps the pressures from work and life challenges positive: • Leaders need to cope with their own stress, and to display this resilience in their leadership. They also need the tools to coach their Team Members when their resilience is lagging. • Team Members need to be able to stay task focused and productive whilst experiencing disruptive and even unwelcome change. They need to be able to keep home and work stress separate, and not allow negative stress from one area to influence the other. Effective strategy engagement combined with people resilience creates strategy-fitness. It reflects the capacity of the people in the organisation to deliver the organisation’s strategy. It’s important to understand the different reactions in your team to large scale change: • The Flourishing are characterised by being open to and embracing the change, growing and learning and have a positive attitude. • The Quitters start off enthusiastically, but become disillusioned when the going gets tough, blame others, become resentful and withdraw. • The Drowning are very soon overwhelmed by the change, become negative and dejected, and do the minimum to comply. • The Resisters are characterised by narrow thinking, being stubbornly unconvinced, resist change and are often loudly critical. For successful implementation of strategy, the impact of the Flourishing should ideally be greater than the combined impact of the Quitters, Drowning and the Resisters. Fortunately, you can shift the Quitters, Drowning and Resisters. With our research-based training and its proven track record, people throughout the organisation will become strategy-fit and better able to deliver on tough performance contracts. Leaders learn in our intensive two-day Resilient Leadership workshop, the tools and techniques they need to keep stress positive in their own lives. They assess their Team Members strategy-fitness and learn 3 coaching techniques to address the Quitters, the Drowning and the Resisters. The outcome of the training is the leaders are better able to cope with stress, enhance the resilience of their teams, and critically, coach team members when their resilience lags. Team Members learn in our two day Building Resilience workshop, the practical tools and skills to bounce back from difficult organisational and life events, such as significant change, setbacks and hardship. They learn tools to not only cope with adversity, but also how to emerge stronger and more resourceful. The outcome is they are able to resist stressful experiences impacting on their job productivity, remain task-focused, deal with multiple demands, and stay calm and healthy

1. Ensure successful strategy
implementation by training
resilience
Rod Warner
rod@buildingresilience.co.za
www.buildingresilience.co.za
www.facebook.com/groups/buildingresilience
+27 82 456 0819

2. Why is it so difficult to
implement strategy?

3. The fault does notThe fault does not
usually lie in:usually lie in:
•StrategyStrategy
•DesignDesign
•TechnologyTechnology
Under delivery andUnder delivery and
failure is due tofailure is due to
people!people!

4. So we embark on strategy
engagement:
• Understanding,
• Performance
contracts,
.... hoping people get
goose bumps with
excitement!

5. ... but strategy achievement still... but strategy achievement still
remains elusiveremains elusive!!

6. Strategy-fitnessStrategy-fitness
is needed:is needed:
• Leaders need to beLeaders need to be
personally resilientpersonally resilient
and coach their Teamand coach their Team
Members’ resilience.Members’ resilience.
• Team Members needTeam Members need
to stay task focusedto stay task focused
and productive whilstand productive whilst
experiencingexperiencing
disruptive and evendisruptive and even
unwelcome change.unwelcome change.

7. Resilience Training
will create strategy-fitness
Resilient
Leadership
training for
leaders
Building
Resilience
training for staff
and teams
Resilient Leadership TrainingResilient Leadership Training
Building Resilience
Training

8. Resilient Leadership TrainingResilient Leadership Training

9. Resilient
Leadership
• Learn tools to keep
stress positive in
their own lives.
• Learn 3 coaching
techniques to
address the
Quitters, the
Drowning and the
Resisters.

10. •Life meaning: meaning making and
strengths
•Self management: perspective,
positive feelings and realistic optimism
•Coping style: action orientated and
social support
Elements of resilience

11. Assess your team’s
strategy-fitness

12. Team strategy-fitness
RESISTERS
QUITTERS
FLOURISHING
DROWNING
Strategy Engagement
•Understands the strategy and their role in
it
•Engaged emotionally
•Knows what to do and is rewarded
Low
High

13. Team strategy-fitness
•Overly critical
•Narrow thinking
•Stubbornly unconvinced
•Loudly negative
•Resists change
•Growing and learning
•Open to learning
•Enthusiastic
•Optimistic
•Embraces change
•Overwhelmed
•Feels let down by management
•Quietly negative
•Dejected
•Does minimum to comply
•Eager beginnings but implementation
problems
•Disillusioned when the going gets
tough
•Blames others
•Resentful
•Withdraws
RESISTERS
QUITTERS
FLOURISHING
DROWNING
Strategy Engagement
•Understands the strategy and their role in
it
•Engaged emotionally
•
Low High

14. Team strategy-fitness coaching
coaching
coaching
RESISTERS
QUITTERS
FLOURISHING
DROWNING
Strategy Engagement
•Understands the strategy and their role in
it
•Engaged emotionally
•
Low
High
Communicating Needs
Personal Change
Worksheet
ATAC
Energising

15. Resilient Leadership training
outcomes
Resilient Leadership TrainingResilient Leadership Training
•Overall organisational
strategy-fitness is
enhanced,
•Organisation best
positioned to ensure
successful strategy
implementation and so
deliver high-performance.

16. Building Resilience training
for team members and specialists

17. 1. Connect to your meaning in life
2. Use your unique strengths
3. Maintain perspective
4. Generate positive feelings
5. Be realistically optimistic
6. Persevere by being open minded and flexible
7. Reach out to others
Building Resilience Principles

18. Building Resilience training
•A four step process to change negative thinking
•Strategies to remain calm
•A five step process to break unhelpful habits
•Three methods of bouncing back from adversity

19. Building Resilience outcomes
• Better able to withstand stress even from
unwelcome change.
•More willing to accept change

20. Resilience Training
outcomes
• Overall
organisational
strategy-fitness is
enhanced
• Organisation is best
positioned to ensure
successful strategy
implementation and
so deliver high
performance
Resilient Leadership TrainingResilient Leadership Training
Building Resilience
Training

21. Thank you
Rod Warner
rod@buildingresilience.co.za
www.buildingresilience.co.za
www.facebook.com/groups/buildingresilience
+27 82 456 0819