Rohan Maloney
41
Seguidores
Personal Information
Organización/Lugar de trabajo
Sydney, Australia, nsw Australia
Ocupación
Rohan Maloney is Senior Technical Account Manager at Dell EMC
Sector
Technology / Software / Internet
Sitio web
http://rohanmaloney.wordpress.com/
Acerca de
Rohan Maloney Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and customer account management on a 24x7 basis.
Rohan Maloney's Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, customer management, dispute and technical resolution management.
Rohan Maloney manages executive stakeholders communication's from tactical (incident based) to strategic (Global Account Managemen...
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