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Accenture's Knowledge Management Transformation

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Rohit Dobaria

Case Presentation of "Knowledge Management at Accenture"

Technology
1 of 23
Presented by: Rohit Dobaria Arvind Senta
About Accenture ,[object Object],[object Object]
Company Background ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]
Economic Conditions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management @ Accenture ,[object Object],[object Object],[object Object],[object Object]
Strategy Session ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT – Strengths ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
SWOT - Weaknesses ,[object Object],[object Object],[object Object],[object Object]
SWOT - Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT - Threats ,[object Object],[object Object]
IBM Lotus Notes ,[object Object],[object Object],[object Object],[object Object]
Issues with Lotus Notes – Current KM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Issues with Lotus Notes – Current KM ,[object Object],[object Object],[object Object]
New KM Technology ,[object Object],[object Object],[object Object],[object Object]
Exhibit 1: High level view of new architecture ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of the new KE system ,[object Object],[object Object],[object Object],[object Object]
Challenges in implementing this system ,[object Object],[object Object]
Issues ,[object Object],[object Object],[object Object]
Alternatives ,[object Object],[object Object],[object Object]
Thank You

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Accenture's Knowledge Management Transformation

Editor's Notes

  1. Management Consulting Service Lines Customer Relationship Management Finance & Performance Management Process & Innovation Performance Risk Management Strategy Supply Chain Management Talent & Organisation Performance Systems Integration and Technology Technology Consulting Application Modernization & Optimization Infrastructure Consulting IT Strategy & Transformation Security Systems Integration Consulting Business Intelligence Services Custom Solutions Emerging Technology Architectures Functional Solutions Information Management Services Microsoft Solutions Open Source Solutions Oracle Solutions SAP Solutions Service oriented Architecture Software as a Service Outsourcing Services Services Application Outsourcing Infrastructure Outsourcing Business Process Outsourcing (BPO) Bundled Outsourcing Delivery and Operational Excellence Cross-Industry BPO Customer Contact BPO Finance and Accounting BPO HR BPO Learning BPO Procurement BPO Supply Chain BPO Industry-Specific and Custom BPO Custom BPO Health Administration BPO Insurance BPO Navitaire (Airlines) Utilities BPO
  2. Won 2006 Most Admired Knowledge Enterprises (MAKE) Other winners included: Apple, Google, Microsoft, Price Water Cooper House Employees 100,000 (2005), 178,000 (2008) Consolidated in 47 countries with headquarters location In 2004 ROI was ranked first on the S&P 500 Accenture’s clients include 91 of the Fortune Global 100 and more than two thirds of the Fortune Global 500