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Company overview




              ITservices24 GmbH
              service is our business
The Corporation Family
mdm GmbH                     ITservices24 GmbH             ITsolutions24 GmbH
• active & passive cabling   • Server, Clients & Storage   • Design and
• USV                        • configuration & Operation     Implementation of
• climatisation              • Desktop LifeCycle             complex and high
                               Management                    availiable IT-Solutions
                             • Data center-relocation      • Virtualisation (Server,
                                                             Client, SAN, Storage)
                             • Client Roll-Outs
                                                           • Datenbases (Oracle)
                             • Managed Services
                                                           • Sharepoint, AD,
                                                             Exchange
                                                           • Unified Communications
                                                           • IT-Strategy Consulting
                                                           • Process Consulting




                                                              ITservices24 GmbH
                                                              service is our business
Who we are?
founded 2001


Headquarters Alzenau - Unterfranken


Logistics Operator for big IT Projects


More as 80 employees on Internal- and field staff


Vendor independent Systemintegrator


Vendor independent Supply Partner


HP Preferred Gold Partner (Enterprise Storage, Computing
Systems, Personal Computing, ServiceONE Expert)

Partner of IBM, Lexmark, Toshiba and Fujitsu Siemens




                                                           ITservices24 GmbH
                                                           service is our business
Organization
                Sales-Team




                ITservices24
                   GmbH
  Onsite-      System house       Projekt-
Serviceteam                     Management
              Logisticcentrum
                  Alzenau




                 Managed
                 Services




                                       ITservices24 GmbH
                                       service is our business
Service is our business


           as             as reliable
     Systemintegrator   Projektpartner




                        on Managed
     on Onsiteservice
                          Services
        Business
                          Projects




                                         ITservices24 GmbH
                                         service is our business
Systemintegrator
• Fosterage of your shopping baskets


• Delivery of Hard- and Software suitable to your shopping basket

• Warehousing of your Standard components to optimise and reduce Delivery times,
  ennoblement of Systems, according your Delivery requierements

• Adoption of client-specific Special functions


• Automated processing of provisioning


• Implementation and realization of Quality assurance procedures


• Process-Standardization / customizing



                                                            ITservices24 GmbH
                                                            service is our business
Reliable Projectpartner


               Implementation     Design of your
 Roll Out                                               Implementation
                 of Software         System
 Projects                                               of new Systems
                 applications      landscape



                Certified staff      Expert
 Support of
               as baseline for    knowledge on             Best Practice
 individual
               your succesful      multiple IT              Approach
Applications
                   Project          Projects




                                                   ITservices24 GmbH
                                                   service is our business
Onsiteservices
• Expert-Leasing and      • User Help Desk            • Systemadministration          • Systemadministration
  Consulting                • First Level Support       • Server and Storage            • Unix Server
                            • Second Level
                              Support




             • Systemadministration      • Support of Networks     • General Application
               • Citrix                    and                       development and -
               • Microsoft                 Telecommunication         Support
               • VMware




                                                                               ITservices24 GmbH
                                                                               service is our business
Managed Services
                             Asset Management
Desktop Services                                          System Management
                             (Hardware / Software)



Implementation of                                         Optimized
                             Procesautomation based
Standardized Operation                                    Servicemanagement
                             on ITIL
Environments                                              Processes


Hard- and                                                 Support on Optimizitaion
                             Cost reduction and
Softwareservices assures                                  of your IT
                             Standardisation in one
the permanent availibility                                Serviceorganization and -
                             Step
of IT workplaces                                          processes


                             Consulting and
                                                          Virtualization-,
                             Implementation of
                                                          Migrations- and
                             neccersary and eligible
                                                          consolidation Solutions
                             Security Solutions




                                                       ITservices24 GmbH
                                                       service is our business
IT-cost reduction is main
   focus of our activities
5 Measurements to decrease your IT-Costs:


                                                                               Cost transparency

                                                         Automation


                                       Standardization



                      Centralization




     Simplyfication




                                                                      ITservices24 GmbH
                                                                      service is our business
Differentiation strategy
              Independent reselling partner of various leading brands

       Huge IT-expiriencs at banking, financial Services, Industry Chemistry,
                        Pharmaceutical and trading sectors

       Proofed competency on Management of complex IT-Serviceprocesses

         Resolution of complex customer issues at classical IT operations
                                  Environment
       Motivated and highly qualified employees and Teams, justified on long
                            term customer satsfaction

                Short and fast decission structurs due flat hirachys

            Rapid procurement paths trough direct Distribution access




                                                        ITservices24 GmbH
                                                        service is our business
Some of our References




                 ITservices24 GmbH
                 service is our business
Any further questions?




                 ITservices24 GmbH
                 service is our business
Contact:   ITservices24 GmbH

           Headquarter:
           Max-Planck-Str.2a
           D-63755 Alzenau
           Tel +49-6023-9471-0
           Fax +49-6023-9471-25


           New Location of Headquarter Q3/2013:
           Frankenstr. 1b
           D-63791 Karlstein
           Tel +49-6188-
           Fax +49-6188-


           E-Mail info@itservices24.de
           http://www.itservices24.de




                                  ITservices24 GmbH
                                  service is our business

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Itservices24 präsentation 2013-english

  • 1. Company overview ITservices24 GmbH service is our business
  • 2. The Corporation Family mdm GmbH ITservices24 GmbH ITsolutions24 GmbH • active & passive cabling • Server, Clients & Storage • Design and • USV • configuration & Operation Implementation of • climatisation • Desktop LifeCycle complex and high Management availiable IT-Solutions • Data center-relocation • Virtualisation (Server, Client, SAN, Storage) • Client Roll-Outs • Datenbases (Oracle) • Managed Services • Sharepoint, AD, Exchange • Unified Communications • IT-Strategy Consulting • Process Consulting ITservices24 GmbH service is our business
  • 3. Who we are? founded 2001 Headquarters Alzenau - Unterfranken Logistics Operator for big IT Projects More as 80 employees on Internal- and field staff Vendor independent Systemintegrator Vendor independent Supply Partner HP Preferred Gold Partner (Enterprise Storage, Computing Systems, Personal Computing, ServiceONE Expert) Partner of IBM, Lexmark, Toshiba and Fujitsu Siemens ITservices24 GmbH service is our business
  • 4. Organization Sales-Team ITservices24 GmbH Onsite- System house Projekt- Serviceteam Management Logisticcentrum Alzenau Managed Services ITservices24 GmbH service is our business
  • 5. Service is our business as as reliable Systemintegrator Projektpartner on Managed on Onsiteservice Services Business Projects ITservices24 GmbH service is our business
  • 6. Systemintegrator • Fosterage of your shopping baskets • Delivery of Hard- and Software suitable to your shopping basket • Warehousing of your Standard components to optimise and reduce Delivery times, ennoblement of Systems, according your Delivery requierements • Adoption of client-specific Special functions • Automated processing of provisioning • Implementation and realization of Quality assurance procedures • Process-Standardization / customizing ITservices24 GmbH service is our business
  • 7. Reliable Projectpartner Implementation Design of your Roll Out Implementation of Software System Projects of new Systems applications landscape Certified staff Expert Support of as baseline for knowledge on Best Practice individual your succesful multiple IT Approach Applications Project Projects ITservices24 GmbH service is our business
  • 8. Onsiteservices • Expert-Leasing and • User Help Desk • Systemadministration • Systemadministration Consulting • First Level Support • Server and Storage • Unix Server • Second Level Support • Systemadministration • Support of Networks • General Application • Citrix and development and - • Microsoft Telecommunication Support • VMware ITservices24 GmbH service is our business
  • 9. Managed Services Asset Management Desktop Services System Management (Hardware / Software) Implementation of Optimized Procesautomation based Standardized Operation Servicemanagement on ITIL Environments Processes Hard- and Support on Optimizitaion Cost reduction and Softwareservices assures of your IT Standardisation in one the permanent availibility Serviceorganization and - Step of IT workplaces processes Consulting and Virtualization-, Implementation of Migrations- and neccersary and eligible consolidation Solutions Security Solutions ITservices24 GmbH service is our business
  • 10. IT-cost reduction is main focus of our activities 5 Measurements to decrease your IT-Costs: Cost transparency Automation Standardization Centralization Simplyfication ITservices24 GmbH service is our business
  • 11. Differentiation strategy Independent reselling partner of various leading brands Huge IT-expiriencs at banking, financial Services, Industry Chemistry, Pharmaceutical and trading sectors Proofed competency on Management of complex IT-Serviceprocesses Resolution of complex customer issues at classical IT operations Environment Motivated and highly qualified employees and Teams, justified on long term customer satsfaction Short and fast decission structurs due flat hirachys Rapid procurement paths trough direct Distribution access ITservices24 GmbH service is our business
  • 12. Some of our References ITservices24 GmbH service is our business
  • 13. Any further questions? ITservices24 GmbH service is our business
  • 14. Contact: ITservices24 GmbH Headquarter: Max-Planck-Str.2a D-63755 Alzenau Tel +49-6023-9471-0 Fax +49-6023-9471-25 New Location of Headquarter Q3/2013: Frankenstr. 1b D-63791 Karlstein Tel +49-6188- Fax +49-6188- E-Mail info@itservices24.de http://www.itservices24.de ITservices24 GmbH service is our business