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The wisdom of the crowd
(And how to tap into it.)

Rolf Kleef
@rolfkleef
Online collaboration
sites
Map Kibera:
http://www.openstreetmap.org/#map=15/-1.3111/36.7877
Ushahidi: http://ushahidi.com
Crowdmap: https://crowdmap.com
Crisis Mappers: http://crisismappers.net
Adversary collaboration
Ushahidi SwiftRiver:
http://ushahidi.com/products/swiftriver-platform
Ushahidi WikiSweeper:

http://ushahidi.com/products/swiftriver-platform/wikisweeper-p
Wikipedia Protection Policy:
https://en.wikipedia.org/wiki/Wikipedia:Protection_policy
Authoring as Discussion Process
GRASS

freeText

group reports on research
questions

report of group
discussion

report structure (research
problem, sections,
conclusion, issues,
positions, arguments)

concept text and
annotations

conflict assessment

group collaborative
editing
Social Context Model
Elements
Motivation
Outcome
Support
Interaction

Actions

Change
Tools
Google Docs: https://docs.google.com
Designing a “solution”
Simple tools, loosely connected
Purpose

Magic Happens!

Technology
“Core”

“Periphery”

Purpose
Community

Process
Engagement

Technology

“World”
site
Service Design Tools: http://www.servicedesigntools.org
“Core”

“Periphery”

Purpose
Community

Process
Engagement

Technology

“World”

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The wisdom of the crowd (voor UVA Sociologie)

Editor's Notes

  1. Image source: http://ushahidi.com/about-us
  2. Kibera before mapping: http://www.flickr.com/photos/mikel_maron/4529952007/ Kibera after mapping: http://www.flickr.com/photos/mikel_maron/4529952015/
  3. United Nations Development Programme. Haiti Earthquake, January 14, 2010. http://www.flickr.com/photos/unitednationsdevelopmentprogramme/4275395512/.
  4. Turner, Mark. Response to Haiti Earthquake, January 2010, February 7, 2010. http://www.flickr.com/photos/7726495@N08/4339229704/.
  5. Nuño, Bruno Sanchez-Andrade. Crisis Camp DC 2010, January 16, 2010. http://www.flickr.com/photos/nasonurb/4281302875/.
  6. Ushahidi Haiti, 2010. http://vimeo.com/9279815.
  7. Panhuyzen, Kevin Van den. Monsanto Protester, May 25, 2013. http://www.flickr.com/photos/kevinvanden/8832376620/.
  8. GOVBA, Fotos. Monsanto, April 20, 2010. http://www.flickr.com/photos/agecombahia/4538881950/.
  9. De Moor, Aldo, and Rolf Kleef. “A Social Context Model for Discussion Process Analysis.” In Information Systems for Sustainable Development, 128–145. Idea Group Pub., 2004. Zie ook: Kleef, Rolf, and Aldo de Moor. “Communication Process Analysis in Virtual Communities on Sustainable Development.” In Environmental Online Communication, 209–220. Springer, 2004.
  10. Loomio Demo, 2013. http://vimeo.com/81429221.
  11. Eerste schets: Kleef, Rolf. “A Framework for ‘Online Social Network Models.’” Drostan.org, December 11, 2008. http://www.drostan.org/2008/12/framework-online-social-network-models/.