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Conversion Optimization and Exploding Your Sales Ronan O’Brien CEO – Zatori Results Ltd
TheCostumeShop.ie – Fancy Dress Costumes Mollys.ie – Online Pet Shop (Boutique) TheBikiniShop.ie – Ladies Swimwear TheMobilityShop.ie – Wheelchairs and Disability Aids TheCostumeShop.IN – Based in Delhi India 2 More to launch before the summer is out
A Fundamental Shift in Advertising Old Version Marketing Budget (fixed) x Conversion Rate (unknown every time due to diminished returns) = Sales(unpredictable)
A Fundamental Shift in Advertising New Model:    Allow a % of profit for marketing and have an unlimited marketing budget. Using data what % of every 100 customers purchase.  For every 100 Euro profit allocate X Euro of that profit to customer acquisition. Formula: Conversion Rate (2- 11%) x Average Sale Amount (€XX) x Number as Sales (Variable) = Profit (X% of Gross)
Onsite Optimization Make your Product offering Simple and Clear Where are you? Contact? Phone? Prices Split Testing (AB Testing)  Page load speed (New Google analytics code insert) Duplicate Content
<script type=”text/javascript”>var _gaq = _gaq || [];_gaq.push(['_setAccount', 'UA-XXXXX-X']);_gaq.push(['_trackPageview']);_gaq.push(['_trackPageLoadTime']);(function() {varga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true; ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘http://www’) + ‘.google-analytics.com/ga.js’; var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s); })();</script>
Use One URL only!
Ugly URLS www.Example.com/store/cataglog/id/5/category/27 www.Example.com/Dogs/Dog-Food
Barriers To Purchase Constant Improvement Based on Customer Feedback Accept Laser cards – 43% of Irish B2C customers prefer it Don’t be the bottle neck, having to call customer service means there is a problem Eliminate & Simplify
Technology isn’t the Answer to Everything
Business Optimization There’s only 3 ways to grow your business Increase size of orders Increase frequency of orders Upstream and Downstream Products / Services
Credits Turkish Airlines Vodafone.ie Failblog.org Jay Abraham
Video of Presentation & Discussion available at: www.RonanOBrien.info Contact on Twitter @Ronanob

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Ronan athlone presentation 21.6

  • 1. Conversion Optimization and Exploding Your Sales Ronan O’Brien CEO – Zatori Results Ltd
  • 2. TheCostumeShop.ie – Fancy Dress Costumes Mollys.ie – Online Pet Shop (Boutique) TheBikiniShop.ie – Ladies Swimwear TheMobilityShop.ie – Wheelchairs and Disability Aids TheCostumeShop.IN – Based in Delhi India 2 More to launch before the summer is out
  • 3. A Fundamental Shift in Advertising Old Version Marketing Budget (fixed) x Conversion Rate (unknown every time due to diminished returns) = Sales(unpredictable)
  • 4.
  • 5. A Fundamental Shift in Advertising New Model:   Allow a % of profit for marketing and have an unlimited marketing budget. Using data what % of every 100 customers purchase. For every 100 Euro profit allocate X Euro of that profit to customer acquisition. Formula: Conversion Rate (2- 11%) x Average Sale Amount (€XX) x Number as Sales (Variable) = Profit (X% of Gross)
  • 6. Onsite Optimization Make your Product offering Simple and Clear Where are you? Contact? Phone? Prices Split Testing (AB Testing) Page load speed (New Google analytics code insert) Duplicate Content
  • 7. <script type=”text/javascript”>var _gaq = _gaq || [];_gaq.push(['_setAccount', 'UA-XXXXX-X']);_gaq.push(['_trackPageview']);_gaq.push(['_trackPageLoadTime']);(function() {varga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true; ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘http://www’) + ‘.google-analytics.com/ga.js’; var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s); })();</script>
  • 8. Use One URL only!
  • 10.
  • 11. Barriers To Purchase Constant Improvement Based on Customer Feedback Accept Laser cards – 43% of Irish B2C customers prefer it Don’t be the bottle neck, having to call customer service means there is a problem Eliminate & Simplify
  • 12. Technology isn’t the Answer to Everything
  • 13. Business Optimization There’s only 3 ways to grow your business Increase size of orders Increase frequency of orders Upstream and Downstream Products / Services
  • 14. Credits Turkish Airlines Vodafone.ie Failblog.org Jay Abraham
  • 15. Video of Presentation & Discussion available at: www.RonanOBrien.info Contact on Twitter @Ronanob

Editor's Notes

  1. Automating a broken system will just mean more mistakes fasterHave a twitter account is a bad idea if you haven’t budgeted employee time to respond and engage customers