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Chapter 5

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This document summarizes key points about writing effective emails and memos. It discusses the writing process, including analyzing the purpose and audience, researching, organizing, drafting, revising and proofreading. It covers the standard structure and formatting of emails and memos, including subject lines, openings, bodies and closings. Guidelines are provided for writing different types of emails, such as information, procedure, request and reply emails. The document also discusses best practices for sending emails professionally and safely.

EducationTechnology
1 of 13
Chapter 5 E-Mail and Memorandums By Andrew Chapel
Main Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is the Purpose of E-mails and Memos?
The Writing Process Phase I: Analysis, Anticipation, and Adaptation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Writing Process Phase II: Research, Organization, and Composition ,[object Object],[object Object],[object Object],[object Object]
The Writing Process Phase III: Revision, Proofreading, and Evaluation ,[object Object],[object Object],[object Object],[object Object]
Analyzing The Structure and Format of Email Messages and Memos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using E-mail Smartly and Safely ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Writing Information and Procedure E-mail Messages and Memos ,[object Object],[object Object],[object Object],[object Object],[object Object]
Writing Request and Reply E-mail Messages and Memos ,[object Object],[object Object],[object Object],[object Object],[object Object]
Writing Request and Reply E-mail Messages and Memos: Replying to Requests and Messages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Review
Reference ,[object Object]

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Chapter 5