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Your Agent                Windermere   Marketing   Technology   Premier
A   About    Your Agent
A
                     Your Agent
About   Your Agent
8

with a REALTOR®:
                          Reasons to work




Not all real estate practitioners are
REALTORS®. Here’s why it pays to work


1. Navigate a complicated process.
A knowledgeable expert will help you




2. Information and opinions.
                                         with a REALTOR®




prepare the best deal, and avoid delays or
costly mistakes.


A professional will be able to help you answer
these two important questions: Will the
property provide the environment I want for a
home or investment? Second, will the property
have resale value when I am ready to sell?

3. Help finding the best property.
Sometimes the property you are seeking is
available but not actively advertised in the
                                                                           5. Property marketing power.
                                                                                                                    8
                                                                           Real estate doesn’t sell due to advertising alone.
                                                                           In fact, a large share of real estate sales comes
                                                                           as the result of a practitioner’s contacts through
                                                                           previous clients, referrals, friends, and family.

                                                                           6. Someone who speaks the language.
                                                                           If you don’t know a CMA from a PUD, you can
                                                                           understand why it’s important to work with a
                                                                           professional who is immersed in the industry
                                                                           and knows the real estate language.

                                                                           7. Experience.
                                                                           Most people buy and sell only a few homes in
                                                                           a lifetime, usually with quite a few years in
                                                                           between each purchase. Even if you have done it
                                                                           before, laws and regulations change. Realtors®,
                                                                           on the other hand, handle hundreds of real estate
                                                                           transactions over the course of their career.
market, and it will take some investigation by                             Having an expert on your side is critical.
your REALTOR® to find all available properties.
                                                                           8. Objective voice.
4. Negotiating skills.                                                     For most people, a home is the biggest purchase
There are many negotiating factors, including                              they’ll ever make. Having a concerned, but
but not limited to price, financing, terms, date                           objective, third party helps you stay focused on
of possession, and inclusion or exclusion of                               the issues most important to you.
repairs, furnishings, or equipment. Your agent
can advise you as to which investigations and                              Bottom line: Do you have the expertise
inspections are recommended or required.                                   to sell your home in today’s market?
                                                                           A REALTOR® does.
                      Portions reprinted from REALTOR® magazine (Realtor.org/realtormag) with permission of the National Association of Realtors®. Copyright 2008. All rights reserved.
How        I Help You
                              Sell Your Home




You might assume that your agent’s job
is to help find a buyer for your home.
But that’s only one facet of my job.
                                                        H
                                             Market Your Property
                                             • Assist you in preparing your home for a
                                               good first impression
There are many other tasks that I perform
on your behalf.                              • Market your home to buyers and other
                                               agents working with buyers who are
I will:                                        looking for homes in your price range

Explain Basic Real Estate Principles         • Keep you up-to-date on current
                                               market activity so you can make
• The process of selling a home
                                               informed decisions
• Agency relationships
                                             Negotiate the Purchase
• The purchase and sale agreement
                                             • Assist you in working through the
Research Your Home’s Value                     purchase and sale agreement

• Provide you with a comprehensive           • Negotiate with the buyer and buyer’s
  Comparative Market Analysis (CMA)            agent on your behalf

• Assist you in determining a price that     • Track contingencies and make certain
  will provide you with the highest return     contract deadlines are met
  in the shortest period of time
                                             Help Close the Transaction
                                             • Work with the escrow company
                                               to ensure all the documents needed
                                               are in order and are completed in a
                                               timely manner
A
About   Windermere
           Exclusive Properties




                                  Windermere
Our              Mission
                                 Statement




Windermere is a network of real estate
businesses and a community of people who
                                                              O
                                               The best from and for Windermere
                                               people.
seek trust and mutual respect in each of       Our greatest assets are Windermere people–
our relationships. We serve neighborhoods      the sales associates, managers, supporting
throughout the West and, through our           staff and owners with whom we hope
affiliations with related firms, we can link   to sustain mutually satisfying, productive
to neighborhoods and services around the       and lasting relationships. We place high
world. We are committed to:                    priority on their growth, development
Leadership in the real estate industry.        and job satisfaction, and provide all the
                                               opportunity for reward commensurate
Windermere is committed to being a leader
                                               with contributions.
among our peer firms. We build and
support close-knit teams. Our wish is to       The improvement of life in the
foster teamwork while reserving the            neighborhoods we serve.
freedom each of us needs to satisfy buyers
                                               We will be personally involved in civic and
and sellers and find personal satisfaction.
                                               community affairs that improve the quality
The highest ethical standards.                 of life in our neighborhoods, and will
Uncompromising honesty and integrity.          contribute both financial and human
                                               resources to achieve these ends.
We will continue to grow while exercising
practices that meet the highest ethical and
business standards.
Our               Philosophy




“Windermere has always emphasized
professionalism. Our associates are the primary
component to our success and growth. We‘ve
                                                  The Best Tools
                                                                  O
                                                  As part of the Windermere network, agents
                                                  may also take advantage of a variety of
worked very hard over the years to build our      programs and innovative services including
reputation as a company whose representatives     technology, marketing, and education that they
are fair, honest, knowledgeable and genuinely     can put to work in their local market.
care about their communities.”                    These innovative tools allow them to serve
                                                  homebuyers and homesellers in a way that is
–Geoff Wood, Chief Executive Officer,
                                                  unique to Windermere.
Windermere Real Estate
                                                  A Professional Approach
Hire the best people. Give them the best          Windermere’s structure allows offices to operate
tools. Create a professional approach.            independently while retaining the benefits of
This founding philosophy of Windermere has        being associated with a respected brand–
been implemented through the introduction of      benefits such as advertising buying power, agent
new programs that have set industry standards     benefits and powerful technology tools. At the
which have given agents the knowledge they        same time, agents are intimately familiar with
need to meet the needs of buyers and sellers.     their local communities, allowing them to
The Best People                                   provide knowledgeable and high-caliber real
Windermere’s sales force is the company’s         estate services tailored to the client’s needs.
greatest asset. Windermere’s associates include
experts in all areas of real estate. While
residential real estate is the mainstay of its
business, Windermere has partners who
specialize in relocation, financing, insurance,
escrow and new homes.
6             Cornerstones




     The Windermere mark is our historic
     symbol used in conjunction with the
                                          of Windermere




     Windermere name. Together, they comprise
     the Windermere logo.

     The tree in the center of the mark presents
     Windermere as a living, vital organization that
     is committed to serving individual
     neighborhoods through its branch system.

     The two brackets on the left and right
     surrounding the tree join together to create a
     diamond, symbolizing our commitment to
     quality customer service. Windermere’s unity
     and strong network are also represented by
     the two individual brackets joining together to
     become one strong, unified structure.

     The points of the diamond depict Windermere
                                                                               6
                                                        Quality Business Practices:
                                                        We conduct business as caring professionals.
                                                        Our ethics are higher than board rules
                                                        require; our service is infused with courtesy
                                                        and integrity.

                                                        Standards of Practice:
                                                        Our standards are built on trust and respect.
                                                        Expect value and honesty in a Windermere real
                                                        estate agent.

                                                        Full Service:
                                                        From financing to escrow, our team can take
                                                        care of all your real estate needs.

                                                        The Network:
                                                        Local offices with a global reach. We are high
                                                        tech people with high touch service.

                                                        Community:
     as an innovative industry-leader focused on
                                                        We are a collection of interesting, passionate,
     the future.
                                                        committed people who truly believe in building
                           Standards of
                Quality      Practice                   vibrant and livable communities.

                                                         Tools & Resources:
                                                         We don’t just try new tools, we are leaders
                       The                               in the technological revolution of real
Network             Windermere              Full Service
                       Way                               estate practices.



               Community     Tools &
                            Resources
The                        Leading Regional Real Estate
                                            Brand in the West




 We’ve once again been honored by a prestigious industry organization. REAL Trends has
 ranked us as the largest regional real estate brand in the western United States.*
                                                                                                                  T
 Windermere Real Estate is the leading residential real estate network in the West and
 serves neighborhoods in Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon,
 Utah, Wyoming, Washington and British Columbia.

 *From The REAL Trends 500 Report “The Largest Regional Brands in the Country,” May 2008.




Windermere at a glance
• Established                                 1972

• Number of offices                           375

• Number of agents                            8,273

• Total sales volume                          $31,860,630,014




                Portions reprinted from REALTOR® magazine (Realtor.org/realtormag) with permission of the National Association of Realtors®. Copyright 2008. All rights reserved.
About




• Established
                      Windermere
                        Exclusive Properties




Windermere Exclusive Properties
                         2001
                                               A
• Number of agents       375

• Number of offices      8




                                               ...a�d gro�i�g.
Offi�              Locations




At Windermere, one key fits every office.
We can meet in any one of our
                                                        O
                                            Escondido Windermere
                                            100 South Escondido Blvd.,
convenient, wireless business centers.      Escondido, CA 92025
                                            Phone: 760-291-1000
Carlsbad Village Windermere                 Fax: 760-746-8696
355 Carlsbad Village Drive,
Carlsbad, CA 92008                          Rancho Santa Fe / Fairbanks Ranch
Phone: 760-434-4340                         Windermere
Fax: 760-730-3191                           Address: 16236 San Dieguito Road,
                                            Rancho Santa Fe, CA 92067
Carlsbad Faire Windermere                   Phone: 858-756-2865
300 Carlsbad Village Drive,                 Fax: 858-756-2872
Carlsbad, CA 92008
Phone: 760-729-2900                         La Costa / Encinitas Windermere
Fax: 760-729-6762                           1905 Calle Barcelona, Suite 230,
                                            Carlsbad, CA 92009
Carmel Valley / La Jolla Windermere         Phone: 760-931-6111
11155 East Ocean Air Drive,                 Fax: 760-931-1026
San Diego, CA 92130
Phone: 858-436-3260                         Rancho Bernardo Windermere
Fax: 858-436-3265                           16890 Bernardo Center Drive,
                                            San Diego CA 92128
                                            Phone: 858-487-2002
                                            Fax: 858-675-9690

                                            Offices Opening Soon in Del Mar/
                                            Solana Beach
The             Windermere




At Windermere, we work as a team.
                                    Team Approach




Our agents are supported by an expert staff
of real estate professionals who are trained
                                                                 T
                                               Here are just a few of the people already in
                                               place to assist your Windermere agent:
                                               • Transaction Coordinators
to make selling a home a smooth and
                                               • Marketing and Advertising Directors
pleasant experience.
                                               • Technology Experts
Armed with the most advanced technology
                                               • Professional Photographers/
and the highest ethical practices, we can
                                                 Videographers
facilitate the sales process with our
comprehensive array of services.               • Loan and Escrow Officers

                                               • Home Staging Designers

                                               From our local owners to our dedicated
                                               managers, we are all here to help.
Our               Achievements




Windermere.com Honored by the
10th Annual Webby Awards
                             in Real Estate & Beyond




                                                                        O
                                                  Windermere Named Top Family Business
                                                  Windermere Real Estate took top honors in the
Windermere Real Estate has been selected as       “Large Business” category of “1999 Best in the
an Official Honoree of the 10th Annual Webby      Northwest Washington Family Business Award,”
Awards for its Web site, windermere.com.          given annually by the Family Enterprise Institute.
The Webby Awards, given by the International
Academy of Digital Arts and Sciences, honor       1998 READY Award
Web sites around the world based on               Windermere Real Estate has been nationally
excellence in content, design, functionality,     recognized by the Newspaper Association of
usability and overall experience.                 America with a 1998 READY (Real Estate
                                                  Advertising of Distinction) Award.
Arthur S. Langlie Award for
Visionary Leadership                              KEPA Award
The Windermere Foundation has been awarded        The Windermere Cup races have been honored
The Arthur S. Langlie Award for Visionary         with a “Best Sports Event in 1997” KEPA (King
Leadership by the Salvation Army for its          County Event Producers Award) by the Sports
creation and sponsorship of the Home for the      and Events Council of Seattle/King County.
Holidays program which pays one year’s rent for
families in critical need.                        Windermere Credited as a Washington
                                                  State “Powerhouse Business”
                                                  Windermere Real Estate continues to move up
                                                  Puget Sound Business Journal’s annual index of
                                                  Washington State’s 100 largest private
                                                  companies. The June 2007 listing places
                                                  Windermere at No. 15, up two spots from last
                                                  year. Windermere’s ranking is based on 2006
                                                  gross revenue of over 440 million dollars.
The                Communities’ Choice




Windermere wins Silver Medal in
11th Annual “Best Of” Reader’s Poll
                                    in Real Estate




Windermere Exclusive Properties won the
                                                     T
Silver Medal in the Real Estate Company
category of the 11th Annual “Best Of “
reader’s poll, conducted by the San Diego
Ranch Coast Newspaper Group.

Readers of the Rancho Santa Fe Review,
Carmel Valley News and Del Mar Village
Voice recognize Windermere as a favorite
choice for real estate in San Diego.

“Any Windermere agent will tell you, our
work is not about houses; it’s about people,”
said Steve Rodgers, President. “We care a
lot about our community and are grateful to
be considered among its Best.”
Our              Community Service Day




Our work is not about houses.
It’s about people.
                                                                   O
                                                After all, real estate is rooted in our
                                                communities. And an investment in our
We’re in the business of selling houses.        neighborhoods gives us all a better place
But more importantly, we’re helping people      to call home.
find a place they can call home. Our            Past projects include beach clean ups, food
commitment to service extends beyond            drives for community resource centers,
each real estate transaction. Every year        mobile blood drives and outreach work
since 1984, Windermere associates have          with the children of Operation Hero.
skipped work for a day to complete
neighborhood improvement projects.              Community Service Day has been
                                                recognized by several local and national
Not only is Community Service Day a great       organizations for its community
opportunity to give back to the                 improvement projects.
communities where we live and work, it
also gives us a chance to work together. We
clean, landscape and repair parks, play-
grounds, schools, shelters and community
buildings. Each office selects a project that
best serves its community needs.
The




Helping Homeless and
Low-income Families
                        Windermere




Every transaction makes a difference
                                          Foundation




                                                                T
                                               Housing is our business
                                               Helping homeless and low-income
                                               families is a natural extension of our
                                               business. Non-profit agencies receiving
Windermere’s commitment to serving our
                                               Windermere Foundation dollars have
communities goes beyond providing our
                                               furnished emergency and transitional
buyers and sellers the best in real estate
                                               housing, have subsidized costs for services
services. Every time a Windermere sales
                                               such as health care, employment
associate sells a home, a portion of the
                                               counseling, placement and training, day
commission goes to the Windermere
                                               care, scholarships and much more.
Foundation, a non-profit organization
established in 1989. Contributions from        Building a future for homeless and
Windermere agents combined with                low-income children
contributions from Windermere employees        A significant portion of Windermere
and the public have allowed the                Foundation dollars go toward programs
Windermere Foundation to distribute over       that help children. Establishing and funding
two million dollars annually in recent years   literacy programs, underwriting the costs of
to non-profit agencies dedicated to helping    summer camp, and providing basic
homeless and low-income families.              necessities such as new school shoes,
                                               socks, and underwear are among the many
                                               projects that the Windermere Foundation
                                               supports. We believe that building a child’s
                                               self-esteem is an investment in our future.
Our                President
                        “Corporate Citizen of the Year”




                             Steve Rodgers,
                             President of
                             Windermere
                                                                      O
                                                     The spirit of the Corporate Citizen of the Year
                                                     Award is to recognize those individuals who
                                                     have demonstrated a philosophy of giving and
                             Exclusive               corporate social responsibility to make a
                             Properties, was         significant impact on the San Diego North
                             awarded the             region’s health and well being.
                             ABLE Corporate
                                                     This year’s award recognizes Steve Rodgers as
                             Citizen of the
                                                     being a leader in his field, leading the way
                             Year Award
                                                     ethically and with his community’s best
                             at this year’s
                                                     interest always in mind. His Community
                             second annual
                                                     Outreach Programs have been of great help to
A.B.L.E Awards Sunday, June 28th.
                                                     his fellow citizens and always include the
The Achievements in Business Leadership              majority of his fellow Windermere associates.
Excellence (ABLE) Awards were designed to
                                                     In past years Rodgers has been involved in
recognize some of North County’s most active
                                                     doing commercials for the blood bank and has
community members and businesses. The event
                                                     been involved in a number of Southern
was a celebration of doing business successfully,
                                                     California Beach Clean-Ups and Cancer walks.
responsibly, and in the spirit of San Diego North.
                                                     He has also made contributions to the
“This award belongs to the entire Windermere         Children’s Hospital and Jenna Druck Foundation
Team. As real estate agents it’s our philosophy      and gotten his hands dirty in a number of
and our pleasure to give back to the                 environmentally friendly green community
communities that we work in and live in,” said       events. Steve Rodger’s dedication to his craft and
Rodgers. “We will be persistent in promoting         community combined to make him the
environmental efficiency and will continue to do     ideal choice for the ABLE Corporate Citizen of
our part to keep San Diego great.”                   the Year Award.
M
My   Plan for
       Marketing Your Home




                             Marketing
your home:

• Price
          The           80/20 Rule of Pricing
                             and Marketing a Property




There are two major factors in selling        Key Market Factors
                                                                 T
                                              How long does it take to sell a home?
                                              There is no easy answer. Recognizing the
                                              key factors influencing the market can give
• Effective Marketing
                                              you significant control over the time it takes
Eighty percent is how your home is priced,    to sell your home.
and 20 percent is effectively marketing
                                              The proper balance of these factors will
your property to buyers and other
                                              expedite your sale.
real estate agents.
                                              We Cannot Control:
Because your home is not the only one on
the market pricing it comparably to the       • Location
market is vital to getting it sold. Without   • Competition
a doubt, the price of the home plays the      • Market Conditions
biggest role in the buyer’s decision.
                                              We Can Control:
                                              • Condition of your home
       20%                                    • Terms
     Effective                                • Price
     Marketing




           80% Price
A       Comparative Market Analysis




A Comparative Market Analysis (CMA) is
essential to determine the value of
residential property. Location and
characteristics of the property are the key
                                                 mind about pricing:
                                                                    A
                                                 The following are a few things to keep in


                                                 • Realistic pricing will achieve maximum
                                                   price in a reasonable time.
elements in determining value. Therefore,
the basis for valuation is similar properties    • Your cost or profit desire is irrelevant; the
in your area. The market analysis takes into       market determines the price.
account the amount received from recent          • The cost of improvements are almost
sales of comparable properties and the             always more than the added value.
quantity and quality of comparable
properties currently on the market.              • Houses that remain on the market for a
                                                   long time do not get shown.
The desired end result is to find a price that
will attract a willing and able buyer in a       • A house that is priced right from the
reasonable time.                                   beginning achieves the highest proceeds.

Once the value of your home has been
determined, you can decide on an offering
price that will achieve your goals.
Generally, the price should not exceed
the value by more than 5% or potential
buyers may not even make offers. Naturally,
if you want to sell quickly your asking price
should be very near the value.
Intelligent                  Pricing




 Determining the best asking price for a home
 can be one of the most challenging aspects
 of selling a home. It is also one of the
 most important.
                                                                             I
                                                        Another critical factor to keep in mind when
                                                        pricing your home is timing. A property attracts
                                                        the most attention, excitement and interest from
                                                        the real estate community and potential buyers
                                                        when it is first listed on the market
 If your home is listed at a price that is above
 market value, you will miss out on                     Improper pricing at the initial listing misses out
 prospective buyers who would otherwise                 on this peak interest period and may result in
 be prime candidates to purchase your home.             your property languishing on the market. This
 If you list at a price that is below market value,     may lead to a below market value sale price, or,
 you will ultimately sell for a price that is not the   even worse, no sale at all.
 optimum value for your home.
                                                        Therefore, your home has the highest chances
 By pricing your property at market value, you          for a fruitful sale when it is new on the market
 expose it to a much greater percentage of              and the price is reasonably established.
 prospective buyers. This increases your chances
 for a sale while ensuring a final sale price that
 properly reflects the market value of your home.
                                                                % of Potential Buyers
                                                                Who Will Look At Property
    100%                                                  90%
                                               75%
     80%
                                    60%
     60%

     40%               30%
              +15%
     20%                 +10%
            10%
                                                                     Market Value

     -20%                                      -10%      -15%
                                                                Asking Price in Relation
                                                                to Market Value
The




Multiple Listing Service
                        Multiple
                           Listing Service




Features and benefits of the


When you agree to work with me, I will
                                                               T
                                              Benefits of a lockbox:
                                              • Allows real estate agents from various
                                                companies to show your home whether
immediately list your home with our local       it’s occupied or not.
Multiple Listing Service (MLS). This means
                                              • Saves time that agents would have
that complete information about your home
                                                to spend retrieving keys from the
can be accessed by any licensed agent.
                                                real estate office.
Since nine out of ten buyers use an agent
in their home search process, this complete   • Provides controlled access by
and detailed database of listings is an         requiring agents enter a unique security
important tool.                                 card or code.

A lockbox can help sell your home             • Through tracking the unique user
                                                identification data agents must provide,
When your home is listed on the MLS,
                                                I’ll know which agents have shown your
your home will also receive a lockbox,
                                                home. I can then follow up with those
sometimes referred to as a keybox. The
                                                agents to get critical feedback that may
lockbox is attached to your home and will
                                                speed the sale of your home.
contain an entry key. Most areas now have
electronic lockboxes that require a special
code or card to open and release the key.
In               Print:
                                Marketing Your Home




Print marketing is a great way to
communicate your homes unique value.
I use a variety of media to reach multiple
avenues of interested to interested buyers.
                                                      I
Property Brochures
• Stunning photography and key property
  features on a beautifully designed
  Property Brochure.
• Perfect to fill flyer boxes, hang in
  office windows and distribute at
  networking events.

Direct Mail Marketing
• Custom postcards and letters sent directly
  to the hands of neighbors, key prospects
  and real estate agents.

Newspaper/Magazines
• Extra exposure in select San Diego media
  to boost awareness among active buyers.

Distinctive Signage
• Distinctive Signage highlights homes
  for sale
• Sign riders with website and text options
  make it easy for buyers to get
  more information
Open




Attract More Buyers with a Windermere
                                                    Houses




                                                                           O
Open House
Before buyers purchase a home, they need
to walk through it and picture themselves
living in it. According to a national survey*,
more than 52 percent of buyers use open
houses as an information source when
looking for a home. You’ll want to take
advantage of this exposure and I will
work with you through the process of
preparing your home for the event. I will
promote your open house online, in print
and through personal networking.




*National Association of REALTORS® 2006 Profile of Home Buyers & Sellers
The               Power of
                                 Marketing




                                             T
                                             Listings are showcased with
                                             high quality brochures, telling
                                             the story to prospective buyers.




Mailed directly to target neighborhoods,
         prospective buyers and agents.
U
Using   the Latest in Today’s
                      Technology




                                   Technology
Today’s




Your Home’s Presence On The Internet is
Now More Important
A survey of home buyers who recently
                                                        Internet Savvy
                                                                  Homebuyer




                                                                                                         T
moved asked:
“Do you think the internet is becoming
more important than print advertising to
market a home?”




                                                                       Where buyer found home they
                                                                       eventually purchased:

                                                                       Real estate agent                                                        34%
                                                                       Internet                                                                 32%
Source: Conducted by DME, Inc. for REALTOR.com® Findings, April 2008

                                                                       Yard sign/Open House sign                                                15%
According to the National Association of
REALTORS®, more buyers found their                                     Friend, relative, neighbor                                                 7%
home on the internet than through a print                              Homebuilder or their agent                                                 3%
ad or a sign.                                                          Directly from the sellers/                                                 2%
                                                                       Knew the sellers
                                                                       Home book or magazine                                                      1%


                                                                       Source: National Association of Realtors 2008 Profile of Home Buyers and Sellers
Leading               the Way in
                             Real Estate Technology




                                                               L
To effectively work with today’s internet savvy homebuyer, you need an
internet savvy Realtor.


• Windermere was the first real estate       • Windermere developed an exclusive
  company to feature an interactive            virtual toolset that allows us to reach,
  listing map on their website, allowing       track and engage buyers on an
  visitors to conveniently search for          international level.
  properties from the comfort of             • Windermere listings are syndicated to
  their homes.                                 thousands of websites through the most
• Windermere Exclusive Properties was          sophisticated internet property
  the first real estate brokerage in           marketing plan ever developed.
  San Diego to launch a company wide
  blog site. It is updated daily with real
                                             If you want access to the greatest tools
  time news, powered by more than
                                             technology has to offer, choose a
  100 active agent authors.
                                             Windermere agent.
• We are the only real estate brokerage in
  California with our own multimedia
  production company and green screen
  studio. Our team of videographers and
  directors support agents with everything
  from professional photography to full
  motion video.
Dramatíc Online Exposure
Windermere uses a strategic internet marketing campaign and the latest real estate
  technology to place your home at the finger tips of millions of potential buyers.
Showcased                    on




 Capturing Buyers On RealTOR.COM®
                                 Realtor.com




 The more buyers we can interest, the
 better chance we have of finding one who
 will meet your price, terms and desired
                                                             S
                                              What SHOWCaSe lISTING
                                              eNHaNCeMeNTS do to help sell
                                              your property.

                                              • More exposure for your property
 closing date.                                • Up to 25 jumbo photos
                                              • Listing video tours
                                              • Promote open houses
               SHOWCaSe
               lISTINGS


 I have upgraded your listing on
 REALTOR.com® to be more prominent
 using REALTOR.com®
 Showcase Listing Enhancements.

 • Your home will be more visible to buyers

 • I receive customer leads directly so I
   can personally respond to buyers

 • There are additional enhancements I
   can add to your listing to show off the
   best features
Enhanced



I use enhanced listings on
                           on




SignOnSanDiego.com to give your home
premier placement on the #1 local site
for real estate searches.
                                            E
• SignOnSanDiego.com is San Diego’s
  most visited local Web site.

• It receives about 30 million page views
  and more than 3 million visitors
  each month.

• SignOnSanDiego reaches 32% of all
  San Diego Internet Users & 24% of all
  San Diego adults.
Our   Internet
          Presence




                                      O
                 Windermere websites are cutting edge. They include:
                 interactive maps for easy property searches; an advanced
                 blogging platform; social networking mash ups; and
                 professional videos and home tours.
Property
                         Website




Single Property Websites are an innovative
way to highlight the key features of your
home. I use a unique web address (like
www.123SanDiegoDrive.com) and
                                               P
populate the site with media rich content
about the property.

This digital property flyer can include
numerous photos, a virtual tour, a Google
map, WalkScore, and community/school
information. A “Share This” function
makes it easy to forward the Property
Website to interested agents and buyers.
And with a single click, site visitors can
contact me directly.

Homes with their own Property Website
reach more buyers and often sell faster than
those without a website. Rest assured, that
your home will be showcased with the most
advanced real estate technology available.
Web                      2.0 &




Over the past few years, the way people
                                        Social Networking




use the internet has dramatically changed.
Users want more than online directories,
they want a perpetual stream of interactive
and dynamic content. Blogs and other sites
                                                                        W
                                                     Buyers are actively using social networking sites
                                                     to learn about San Diego and make their real
                                                     estate decisions. I understand these tools and
                                                     will leverage these sites to make your property
                                                     more visible and attractive to the modern buyer.
featuring user generated content are among
the most popular tools people use to “get a
feel” for new things, including real estate.
What you should know about Social
Networking (member communities):
• Time spent on social networking sites has
  surged 73% this year
• In February 2009, social network usage
  exceeded web-based email usage for
  the first time
• 77% percent of active Internet users
  read blogs
• There are more than 2 billion Google
  searches performed daily
• YouTube accounts for more than 10% of all
  internet traffic and attracts nearly 83 millions
  visitors each month
• 100,000 people check their Facebook Page
  every day, 30 million of them do it through
  their mobile device
• California is home to more than 57%
  of Twitter accounts
P icture                 Perfect
                                     Production Videos




Today’s homeowners overwhelmingly report
that photos and videos are the most important
features they use when searching for a home.
Together, they can increase the perceived value
of a property by nearly 20%.
                                                         P
Windermere Exclusive Properties is the only real
estate brokerage in California with our own
multimedia production company and local
green screen studio. Our team of videographers
supports agents with everything from
professional photography to full motion video.

The number of American users frequenting
online video sites climbed 339% since 2003
and this year it became the fastest growing area
of online marketing. We use video to make
your virtual tours stand out from the competition
and attract more attention from home buyers on
the top 5 video sharing sites.
Smart               Phones & Mobile Marketing




We are a society “on the go.” Personal
cell phones and wireless internet make it
easy for us to conduct business from any
place. A homebuyer can use a smart phone
to search for properties, watch home and
                                                    Š
                                for the Buyer on the Go




neighborhood tours on YouTube and engage
in social marketing.

• Mobile internet access increased 36% in
  the US last year.

• There are 18 million Americans with
  mobile internet access. Globally, that
  number is 54 million.

• On average, 35-44 year olds send more
  texts than make phone calls.

• 53% of Smart Phone users are clicking
  on mobile ads and 35% are requesting
  more information.

To reach this moving market, I deliver real
estate information to cell phones using text
messages and the mobile internet.
Your                 Feedback:
                                   Reporting/Tracking




Keeping you informed about the progress
of your home sale is among my top
priorities. Not only will I be available to
you in person, but there are many other
                                                        Y
ways we can communicate as well.
I answer emails, calls and text messages -
so you reach me quickly.

My system is transparent and I would be
happy to share it with you.

I carefully monitor internet traffic and can
show you an amazing information about
prospective buyers. Through visual reports
and online tracking systems, I will show
you how my marketing is attracting
buyers to your property. You will know
how to find your property on hundreds of
websites, where to watch your virtual tour
and what the feedback is from other agents
who view your home.

Expect expert guidance and
immediate phone calls for any breaking
news. I will make it a smooth and
organized transaction.
Going               Green in
                                  Real Estate




Agents, brokers and builders at Windermere
are proud to be part of the “green”
movement. There’s a growing awareness
among professionals about the
                                                                G
                                               • I use green marketing techniques, like
                                                 calling my network and using
                                                 internet advertising.

                                               • I use multimedia property tours to reach
environmental impact of our every day
                                                 buyers on a global level with a 24 hour
business practices. We want to build
                                                 virtual Open House
vibrant and livable communities.
                                               • We participate in ecofriendly events,
a Windermere, we use technology to
                                                 like beach clean ups and hardware
reduce our carbon footprint.                     collection events.
• We store our forms and materials in          • Windermere raises environmental
  an electronic library of digital documents     awareness through social networking
  rather than printouts.                         groups and websites geared towards the
                                                 green buyer and seller.
• We use WINForms to complete
  real estate transactions neatly and          • We can recommend a host of green
                                                 product and service solutions to our
  without waste.
                                                 clients interested in going green
• Docusign reduces paper use by signing
  contracts and documents with
  electronic signatures.

• With electronic scanning and fax
  systems we can send proposals,
  contracts, and invoices. All parties can
  have signed copies without having to
  print anything.
P
Premier   Properties
               Exclusive Programs




                                    Premier
The                Premier Program
                                  for Luxury Properties




                                                                 T
Windermere’s Premier PropertiesSM program was created more than a decade ago to
meet the unique demands of marketing and selling luxury homes. The Premier Properties
program focuses on accomplishing our mutual objective––professionally marketing
your property to qualified buyers and successfully selling your property at the best
possible price.


Benefits Include:

• Special advertising opportunities

• Enhanced Web presence

• Networking with other agents in the high-end market

• Unique signage


Marketing Tools For Your Premier Property

At Windermere Exclusive Properties, we take a customized, targeted approach to
marketing your Premier Property –using the right mix of tools to give your home high visibility
in this niche market. The Premier Properties marketing program is designed to create
maximum exposure to sell your home quickly at the highest value.
Our                Exclusive




Special advertising Opportunities
                                   Advertising




Windermere’s display ads in The San Diego
Union Tribune and The North County Times
                                                                    O
                                                      Customized Marketing Materials
                                                      Our targeted direct mail campaigns give your
                                                      Premier home exposure to key prospects as well
gives your home broadcast print exposure              as top sales associates from all real estate
throughout the region and distinguishes your          companies who represent high-end buyers
home with the special Premier logo – drawing          seeking upscale properties. Top-quality, full color
more attention to exceptional listings.               brochures are available to help highlight your
                                                      home’s distinctive features with photographs and
enhanced Web Presence
                                                      detailed descriptions.
Windermere’s Website, which receives
millions of visitors each month, offers first-class   Unique Signage
exposure for luxury homes. The special                Windermere’s exclusive Premier sign, stylized
Premier section, search function and logo             with the elegant Premier logo, gives your
differentiate Premier homes from others               exceptional home the recognition it deserves.
featured on www.windermere.com and                    Information about your home will be presented
www.windermeresandiego.com.                           at our Premier networking meetings, giving your
                                                      home additional visibility among Windermere’s
Full Motion Videos
                                                      Premier property specialists.
We can also showcase your Premier home with
high end, full motion videos. More than virtual
tours, these mini-movies give your homes a
competitive edge with upscale buyers.
WindermerePremier.com




The Online Home for Upscale Properties

The Premier PropertiesSM program is designed
to address the special needs of clients in the
                                                   W
high-end market. Since its creation, we’ve
developed a reputation for unparalleled
expertise, an expansive network of
experienced agents and pioneering
marketing strategies. This proven marketing
program includes a component that provides
an enhanced online presence for upscale
homes meeting the stringent Premier
program requirements.

Whether our Premier listings are reached via
a search from our industry-leading website
Windermere.com or by going directly to
WindermerePremier.com, home seekers can
feel confident that these properties reflect the
highest quality the market has to offer.

Through our online venues, the distinctive
and inviting features of a Premier property
are highlighted through the use of exclusive
tools such as Photo Gallery, insightful
community profiles, detailed property
information and easy agent contact.
Combined, these tools help create a
marketing perspective second only to an
in-person tour.
The                Luxury Portfolio




Windermere is proud to be a part of Luxury
Portfolio Fine Property CollectionTM, a powerful
luxury property marketing program.
Windermere’s membership in the Luxury
                                                                T
                                                   Together, this consortium of luxury home
                                                   specialists has representation and luxury
                                                   homes for sale in 25 countries and booked
                                                   over $400 billion in U.S. luxury home sales
Portfolio gives me access to effective tools to    in 2007, representing 1.4 million luxury
help market your home. These tools are             home transactions.
designed to:

• Provide a sophisticated online portal for
  luxury listings priced over $1 million at
  LuxuryPortfolio.com.

• Attract local, national and international
  buyers to luxury home listings within
  Windermere’s Premier Properties program.

• Put at my fingertips access to national and
  global marketing resources and publications
  at significant savings. (These popular
  publications include The Wall Street Journal,
  Unique Homes Magazine and DuPont
  Registry Magazine.)

• Associate my listings with my colleagues at
  other powerful luxury firms.

• The Luxury Portfolio is coordinated by
  Leading Real Estate Companies of the
  WorldTM, the largest global network of
  leading locally branded companies,
  including Windermere Real Estate.
Final   Windermere Listing Presentation Proof

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Final Windermere Listing Presentation Proof

  • 1.
  • 2. Your Agent Windermere Marketing Technology Premier A About Your Agent
  • 3. A Your Agent About Your Agent
  • 4. 8 with a REALTOR®: Reasons to work Not all real estate practitioners are REALTORS®. Here’s why it pays to work 1. Navigate a complicated process. A knowledgeable expert will help you 2. Information and opinions. with a REALTOR® prepare the best deal, and avoid delays or costly mistakes. A professional will be able to help you answer these two important questions: Will the property provide the environment I want for a home or investment? Second, will the property have resale value when I am ready to sell? 3. Help finding the best property. Sometimes the property you are seeking is available but not actively advertised in the 5. Property marketing power. 8 Real estate doesn’t sell due to advertising alone. In fact, a large share of real estate sales comes as the result of a practitioner’s contacts through previous clients, referrals, friends, and family. 6. Someone who speaks the language. If you don’t know a CMA from a PUD, you can understand why it’s important to work with a professional who is immersed in the industry and knows the real estate language. 7. Experience. Most people buy and sell only a few homes in a lifetime, usually with quite a few years in between each purchase. Even if you have done it before, laws and regulations change. Realtors®, on the other hand, handle hundreds of real estate transactions over the course of their career. market, and it will take some investigation by Having an expert on your side is critical. your REALTOR® to find all available properties. 8. Objective voice. 4. Negotiating skills. For most people, a home is the biggest purchase There are many negotiating factors, including they’ll ever make. Having a concerned, but but not limited to price, financing, terms, date objective, third party helps you stay focused on of possession, and inclusion or exclusion of the issues most important to you. repairs, furnishings, or equipment. Your agent can advise you as to which investigations and Bottom line: Do you have the expertise inspections are recommended or required. to sell your home in today’s market? A REALTOR® does. Portions reprinted from REALTOR® magazine (Realtor.org/realtormag) with permission of the National Association of Realtors®. Copyright 2008. All rights reserved.
  • 5. How I Help You Sell Your Home You might assume that your agent’s job is to help find a buyer for your home. But that’s only one facet of my job. H Market Your Property • Assist you in preparing your home for a good first impression There are many other tasks that I perform on your behalf. • Market your home to buyers and other agents working with buyers who are I will: looking for homes in your price range Explain Basic Real Estate Principles • Keep you up-to-date on current market activity so you can make • The process of selling a home informed decisions • Agency relationships Negotiate the Purchase • The purchase and sale agreement • Assist you in working through the Research Your Home’s Value purchase and sale agreement • Provide you with a comprehensive • Negotiate with the buyer and buyer’s Comparative Market Analysis (CMA) agent on your behalf • Assist you in determining a price that • Track contingencies and make certain will provide you with the highest return contract deadlines are met in the shortest period of time Help Close the Transaction • Work with the escrow company to ensure all the documents needed are in order and are completed in a timely manner
  • 6. A About Windermere Exclusive Properties Windermere
  • 7. Our Mission Statement Windermere is a network of real estate businesses and a community of people who O The best from and for Windermere people. seek trust and mutual respect in each of Our greatest assets are Windermere people– our relationships. We serve neighborhoods the sales associates, managers, supporting throughout the West and, through our staff and owners with whom we hope affiliations with related firms, we can link to sustain mutually satisfying, productive to neighborhoods and services around the and lasting relationships. We place high world. We are committed to: priority on their growth, development Leadership in the real estate industry. and job satisfaction, and provide all the opportunity for reward commensurate Windermere is committed to being a leader with contributions. among our peer firms. We build and support close-knit teams. Our wish is to The improvement of life in the foster teamwork while reserving the neighborhoods we serve. freedom each of us needs to satisfy buyers We will be personally involved in civic and and sellers and find personal satisfaction. community affairs that improve the quality The highest ethical standards. of life in our neighborhoods, and will Uncompromising honesty and integrity. contribute both financial and human resources to achieve these ends. We will continue to grow while exercising practices that meet the highest ethical and business standards.
  • 8. Our Philosophy “Windermere has always emphasized professionalism. Our associates are the primary component to our success and growth. We‘ve The Best Tools O As part of the Windermere network, agents may also take advantage of a variety of worked very hard over the years to build our programs and innovative services including reputation as a company whose representatives technology, marketing, and education that they are fair, honest, knowledgeable and genuinely can put to work in their local market. care about their communities.” These innovative tools allow them to serve homebuyers and homesellers in a way that is –Geoff Wood, Chief Executive Officer, unique to Windermere. Windermere Real Estate A Professional Approach Hire the best people. Give them the best Windermere’s structure allows offices to operate tools. Create a professional approach. independently while retaining the benefits of This founding philosophy of Windermere has being associated with a respected brand– been implemented through the introduction of benefits such as advertising buying power, agent new programs that have set industry standards benefits and powerful technology tools. At the which have given agents the knowledge they same time, agents are intimately familiar with need to meet the needs of buyers and sellers. their local communities, allowing them to The Best People provide knowledgeable and high-caliber real Windermere’s sales force is the company’s estate services tailored to the client’s needs. greatest asset. Windermere’s associates include experts in all areas of real estate. While residential real estate is the mainstay of its business, Windermere has partners who specialize in relocation, financing, insurance, escrow and new homes.
  • 9. 6 Cornerstones The Windermere mark is our historic symbol used in conjunction with the of Windermere Windermere name. Together, they comprise the Windermere logo. The tree in the center of the mark presents Windermere as a living, vital organization that is committed to serving individual neighborhoods through its branch system. The two brackets on the left and right surrounding the tree join together to create a diamond, symbolizing our commitment to quality customer service. Windermere’s unity and strong network are also represented by the two individual brackets joining together to become one strong, unified structure. The points of the diamond depict Windermere 6 Quality Business Practices: We conduct business as caring professionals. Our ethics are higher than board rules require; our service is infused with courtesy and integrity. Standards of Practice: Our standards are built on trust and respect. Expect value and honesty in a Windermere real estate agent. Full Service: From financing to escrow, our team can take care of all your real estate needs. The Network: Local offices with a global reach. We are high tech people with high touch service. Community: as an innovative industry-leader focused on We are a collection of interesting, passionate, the future. committed people who truly believe in building Standards of Quality Practice vibrant and livable communities. Tools & Resources: We don’t just try new tools, we are leaders The in the technological revolution of real Network Windermere Full Service Way estate practices. Community Tools & Resources
  • 10. The Leading Regional Real Estate Brand in the West We’ve once again been honored by a prestigious industry organization. REAL Trends has ranked us as the largest regional real estate brand in the western United States.* T Windermere Real Estate is the leading residential real estate network in the West and serves neighborhoods in Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Wyoming, Washington and British Columbia. *From The REAL Trends 500 Report “The Largest Regional Brands in the Country,” May 2008. Windermere at a glance • Established 1972 • Number of offices 375 • Number of agents 8,273 • Total sales volume $31,860,630,014 Portions reprinted from REALTOR® magazine (Realtor.org/realtormag) with permission of the National Association of Realtors®. Copyright 2008. All rights reserved.
  • 11. About • Established Windermere Exclusive Properties Windermere Exclusive Properties 2001 A • Number of agents 375 • Number of offices 8 ...a�d gro�i�g.
  • 12. Offi� Locations At Windermere, one key fits every office. We can meet in any one of our O Escondido Windermere 100 South Escondido Blvd., convenient, wireless business centers. Escondido, CA 92025 Phone: 760-291-1000 Carlsbad Village Windermere Fax: 760-746-8696 355 Carlsbad Village Drive, Carlsbad, CA 92008 Rancho Santa Fe / Fairbanks Ranch Phone: 760-434-4340 Windermere Fax: 760-730-3191 Address: 16236 San Dieguito Road, Rancho Santa Fe, CA 92067 Carlsbad Faire Windermere Phone: 858-756-2865 300 Carlsbad Village Drive, Fax: 858-756-2872 Carlsbad, CA 92008 Phone: 760-729-2900 La Costa / Encinitas Windermere Fax: 760-729-6762 1905 Calle Barcelona, Suite 230, Carlsbad, CA 92009 Carmel Valley / La Jolla Windermere Phone: 760-931-6111 11155 East Ocean Air Drive, Fax: 760-931-1026 San Diego, CA 92130 Phone: 858-436-3260 Rancho Bernardo Windermere Fax: 858-436-3265 16890 Bernardo Center Drive, San Diego CA 92128 Phone: 858-487-2002 Fax: 858-675-9690 Offices Opening Soon in Del Mar/ Solana Beach
  • 13. The Windermere At Windermere, we work as a team. Team Approach Our agents are supported by an expert staff of real estate professionals who are trained T Here are just a few of the people already in place to assist your Windermere agent: • Transaction Coordinators to make selling a home a smooth and • Marketing and Advertising Directors pleasant experience. • Technology Experts Armed with the most advanced technology • Professional Photographers/ and the highest ethical practices, we can Videographers facilitate the sales process with our comprehensive array of services. • Loan and Escrow Officers • Home Staging Designers From our local owners to our dedicated managers, we are all here to help.
  • 14. Our Achievements Windermere.com Honored by the 10th Annual Webby Awards in Real Estate & Beyond O Windermere Named Top Family Business Windermere Real Estate took top honors in the Windermere Real Estate has been selected as “Large Business” category of “1999 Best in the an Official Honoree of the 10th Annual Webby Northwest Washington Family Business Award,” Awards for its Web site, windermere.com. given annually by the Family Enterprise Institute. The Webby Awards, given by the International Academy of Digital Arts and Sciences, honor 1998 READY Award Web sites around the world based on Windermere Real Estate has been nationally excellence in content, design, functionality, recognized by the Newspaper Association of usability and overall experience. America with a 1998 READY (Real Estate Advertising of Distinction) Award. Arthur S. Langlie Award for Visionary Leadership KEPA Award The Windermere Foundation has been awarded The Windermere Cup races have been honored The Arthur S. Langlie Award for Visionary with a “Best Sports Event in 1997” KEPA (King Leadership by the Salvation Army for its County Event Producers Award) by the Sports creation and sponsorship of the Home for the and Events Council of Seattle/King County. Holidays program which pays one year’s rent for families in critical need. Windermere Credited as a Washington State “Powerhouse Business” Windermere Real Estate continues to move up Puget Sound Business Journal’s annual index of Washington State’s 100 largest private companies. The June 2007 listing places Windermere at No. 15, up two spots from last year. Windermere’s ranking is based on 2006 gross revenue of over 440 million dollars.
  • 15. The Communities’ Choice Windermere wins Silver Medal in 11th Annual “Best Of” Reader’s Poll in Real Estate Windermere Exclusive Properties won the T Silver Medal in the Real Estate Company category of the 11th Annual “Best Of “ reader’s poll, conducted by the San Diego Ranch Coast Newspaper Group. Readers of the Rancho Santa Fe Review, Carmel Valley News and Del Mar Village Voice recognize Windermere as a favorite choice for real estate in San Diego. “Any Windermere agent will tell you, our work is not about houses; it’s about people,” said Steve Rodgers, President. “We care a lot about our community and are grateful to be considered among its Best.”
  • 16. Our Community Service Day Our work is not about houses. It’s about people. O After all, real estate is rooted in our communities. And an investment in our We’re in the business of selling houses. neighborhoods gives us all a better place But more importantly, we’re helping people to call home. find a place they can call home. Our Past projects include beach clean ups, food commitment to service extends beyond drives for community resource centers, each real estate transaction. Every year mobile blood drives and outreach work since 1984, Windermere associates have with the children of Operation Hero. skipped work for a day to complete neighborhood improvement projects. Community Service Day has been recognized by several local and national Not only is Community Service Day a great organizations for its community opportunity to give back to the improvement projects. communities where we live and work, it also gives us a chance to work together. We clean, landscape and repair parks, play- grounds, schools, shelters and community buildings. Each office selects a project that best serves its community needs.
  • 17. The Helping Homeless and Low-income Families Windermere Every transaction makes a difference Foundation T Housing is our business Helping homeless and low-income families is a natural extension of our business. Non-profit agencies receiving Windermere’s commitment to serving our Windermere Foundation dollars have communities goes beyond providing our furnished emergency and transitional buyers and sellers the best in real estate housing, have subsidized costs for services services. Every time a Windermere sales such as health care, employment associate sells a home, a portion of the counseling, placement and training, day commission goes to the Windermere care, scholarships and much more. Foundation, a non-profit organization established in 1989. Contributions from Building a future for homeless and Windermere agents combined with low-income children contributions from Windermere employees A significant portion of Windermere and the public have allowed the Foundation dollars go toward programs Windermere Foundation to distribute over that help children. Establishing and funding two million dollars annually in recent years literacy programs, underwriting the costs of to non-profit agencies dedicated to helping summer camp, and providing basic homeless and low-income families. necessities such as new school shoes, socks, and underwear are among the many projects that the Windermere Foundation supports. We believe that building a child’s self-esteem is an investment in our future.
  • 18. Our President “Corporate Citizen of the Year” Steve Rodgers, President of Windermere O The spirit of the Corporate Citizen of the Year Award is to recognize those individuals who have demonstrated a philosophy of giving and Exclusive corporate social responsibility to make a Properties, was significant impact on the San Diego North awarded the region’s health and well being. ABLE Corporate This year’s award recognizes Steve Rodgers as Citizen of the being a leader in his field, leading the way Year Award ethically and with his community’s best at this year’s interest always in mind. His Community second annual Outreach Programs have been of great help to A.B.L.E Awards Sunday, June 28th. his fellow citizens and always include the The Achievements in Business Leadership majority of his fellow Windermere associates. Excellence (ABLE) Awards were designed to In past years Rodgers has been involved in recognize some of North County’s most active doing commercials for the blood bank and has community members and businesses. The event been involved in a number of Southern was a celebration of doing business successfully, California Beach Clean-Ups and Cancer walks. responsibly, and in the spirit of San Diego North. He has also made contributions to the “This award belongs to the entire Windermere Children’s Hospital and Jenna Druck Foundation Team. As real estate agents it’s our philosophy and gotten his hands dirty in a number of and our pleasure to give back to the environmentally friendly green community communities that we work in and live in,” said events. Steve Rodger’s dedication to his craft and Rodgers. “We will be persistent in promoting community combined to make him the environmental efficiency and will continue to do ideal choice for the ABLE Corporate Citizen of our part to keep San Diego great.” the Year Award.
  • 19. M My Plan for Marketing Your Home Marketing
  • 20. your home: • Price The 80/20 Rule of Pricing and Marketing a Property There are two major factors in selling Key Market Factors T How long does it take to sell a home? There is no easy answer. Recognizing the key factors influencing the market can give • Effective Marketing you significant control over the time it takes Eighty percent is how your home is priced, to sell your home. and 20 percent is effectively marketing The proper balance of these factors will your property to buyers and other expedite your sale. real estate agents. We Cannot Control: Because your home is not the only one on the market pricing it comparably to the • Location market is vital to getting it sold. Without • Competition a doubt, the price of the home plays the • Market Conditions biggest role in the buyer’s decision. We Can Control: • Condition of your home 20% • Terms Effective • Price Marketing 80% Price
  • 21. A Comparative Market Analysis A Comparative Market Analysis (CMA) is essential to determine the value of residential property. Location and characteristics of the property are the key mind about pricing: A The following are a few things to keep in • Realistic pricing will achieve maximum price in a reasonable time. elements in determining value. Therefore, the basis for valuation is similar properties • Your cost or profit desire is irrelevant; the in your area. The market analysis takes into market determines the price. account the amount received from recent • The cost of improvements are almost sales of comparable properties and the always more than the added value. quantity and quality of comparable properties currently on the market. • Houses that remain on the market for a long time do not get shown. The desired end result is to find a price that will attract a willing and able buyer in a • A house that is priced right from the reasonable time. beginning achieves the highest proceeds. Once the value of your home has been determined, you can decide on an offering price that will achieve your goals. Generally, the price should not exceed the value by more than 5% or potential buyers may not even make offers. Naturally, if you want to sell quickly your asking price should be very near the value.
  • 22. Intelligent Pricing Determining the best asking price for a home can be one of the most challenging aspects of selling a home. It is also one of the most important. I Another critical factor to keep in mind when pricing your home is timing. A property attracts the most attention, excitement and interest from the real estate community and potential buyers when it is first listed on the market If your home is listed at a price that is above market value, you will miss out on Improper pricing at the initial listing misses out prospective buyers who would otherwise on this peak interest period and may result in be prime candidates to purchase your home. your property languishing on the market. This If you list at a price that is below market value, may lead to a below market value sale price, or, you will ultimately sell for a price that is not the even worse, no sale at all. optimum value for your home. Therefore, your home has the highest chances By pricing your property at market value, you for a fruitful sale when it is new on the market expose it to a much greater percentage of and the price is reasonably established. prospective buyers. This increases your chances for a sale while ensuring a final sale price that properly reflects the market value of your home. % of Potential Buyers Who Will Look At Property 100% 90% 75% 80% 60% 60% 40% 30% +15% 20% +10% 10% Market Value -20% -10% -15% Asking Price in Relation to Market Value
  • 23. The Multiple Listing Service Multiple Listing Service Features and benefits of the When you agree to work with me, I will T Benefits of a lockbox: • Allows real estate agents from various companies to show your home whether immediately list your home with our local it’s occupied or not. Multiple Listing Service (MLS). This means • Saves time that agents would have that complete information about your home to spend retrieving keys from the can be accessed by any licensed agent. real estate office. Since nine out of ten buyers use an agent in their home search process, this complete • Provides controlled access by and detailed database of listings is an requiring agents enter a unique security important tool. card or code. A lockbox can help sell your home • Through tracking the unique user identification data agents must provide, When your home is listed on the MLS, I’ll know which agents have shown your your home will also receive a lockbox, home. I can then follow up with those sometimes referred to as a keybox. The agents to get critical feedback that may lockbox is attached to your home and will speed the sale of your home. contain an entry key. Most areas now have electronic lockboxes that require a special code or card to open and release the key.
  • 24. In Print: Marketing Your Home Print marketing is a great way to communicate your homes unique value. I use a variety of media to reach multiple avenues of interested to interested buyers. I Property Brochures • Stunning photography and key property features on a beautifully designed Property Brochure. • Perfect to fill flyer boxes, hang in office windows and distribute at networking events. Direct Mail Marketing • Custom postcards and letters sent directly to the hands of neighbors, key prospects and real estate agents. Newspaper/Magazines • Extra exposure in select San Diego media to boost awareness among active buyers. Distinctive Signage • Distinctive Signage highlights homes for sale • Sign riders with website and text options make it easy for buyers to get more information
  • 25. Open Attract More Buyers with a Windermere Houses O Open House Before buyers purchase a home, they need to walk through it and picture themselves living in it. According to a national survey*, more than 52 percent of buyers use open houses as an information source when looking for a home. You’ll want to take advantage of this exposure and I will work with you through the process of preparing your home for the event. I will promote your open house online, in print and through personal networking. *National Association of REALTORS® 2006 Profile of Home Buyers & Sellers
  • 26. The Power of Marketing T Listings are showcased with high quality brochures, telling the story to prospective buyers. Mailed directly to target neighborhoods, prospective buyers and agents.
  • 27. U Using the Latest in Today’s Technology Technology
  • 28. Today’s Your Home’s Presence On The Internet is Now More Important A survey of home buyers who recently Internet Savvy Homebuyer T moved asked: “Do you think the internet is becoming more important than print advertising to market a home?” Where buyer found home they eventually purchased: Real estate agent 34% Internet 32% Source: Conducted by DME, Inc. for REALTOR.com® Findings, April 2008 Yard sign/Open House sign 15% According to the National Association of REALTORS®, more buyers found their Friend, relative, neighbor 7% home on the internet than through a print Homebuilder or their agent 3% ad or a sign. Directly from the sellers/ 2% Knew the sellers Home book or magazine 1% Source: National Association of Realtors 2008 Profile of Home Buyers and Sellers
  • 29. Leading the Way in Real Estate Technology L To effectively work with today’s internet savvy homebuyer, you need an internet savvy Realtor. • Windermere was the first real estate • Windermere developed an exclusive company to feature an interactive virtual toolset that allows us to reach, listing map on their website, allowing track and engage buyers on an visitors to conveniently search for international level. properties from the comfort of • Windermere listings are syndicated to their homes. thousands of websites through the most • Windermere Exclusive Properties was sophisticated internet property the first real estate brokerage in marketing plan ever developed. San Diego to launch a company wide blog site. It is updated daily with real If you want access to the greatest tools time news, powered by more than technology has to offer, choose a 100 active agent authors. Windermere agent. • We are the only real estate brokerage in California with our own multimedia production company and green screen studio. Our team of videographers and directors support agents with everything from professional photography to full motion video.
  • 30.
  • 31. Dramatíc Online Exposure Windermere uses a strategic internet marketing campaign and the latest real estate technology to place your home at the finger tips of millions of potential buyers.
  • 32. Showcased on Capturing Buyers On RealTOR.COM® Realtor.com The more buyers we can interest, the better chance we have of finding one who will meet your price, terms and desired S What SHOWCaSe lISTING eNHaNCeMeNTS do to help sell your property. • More exposure for your property closing date. • Up to 25 jumbo photos • Listing video tours • Promote open houses SHOWCaSe lISTINGS I have upgraded your listing on REALTOR.com® to be more prominent using REALTOR.com® Showcase Listing Enhancements. • Your home will be more visible to buyers • I receive customer leads directly so I can personally respond to buyers • There are additional enhancements I can add to your listing to show off the best features
  • 33. Enhanced I use enhanced listings on on SignOnSanDiego.com to give your home premier placement on the #1 local site for real estate searches. E • SignOnSanDiego.com is San Diego’s most visited local Web site. • It receives about 30 million page views and more than 3 million visitors each month. • SignOnSanDiego reaches 32% of all San Diego Internet Users & 24% of all San Diego adults.
  • 34. Our Internet Presence O Windermere websites are cutting edge. They include: interactive maps for easy property searches; an advanced blogging platform; social networking mash ups; and professional videos and home tours.
  • 35. Property Website Single Property Websites are an innovative way to highlight the key features of your home. I use a unique web address (like www.123SanDiegoDrive.com) and P populate the site with media rich content about the property. This digital property flyer can include numerous photos, a virtual tour, a Google map, WalkScore, and community/school information. A “Share This” function makes it easy to forward the Property Website to interested agents and buyers. And with a single click, site visitors can contact me directly. Homes with their own Property Website reach more buyers and often sell faster than those without a website. Rest assured, that your home will be showcased with the most advanced real estate technology available.
  • 36. Web 2.0 & Over the past few years, the way people Social Networking use the internet has dramatically changed. Users want more than online directories, they want a perpetual stream of interactive and dynamic content. Blogs and other sites W Buyers are actively using social networking sites to learn about San Diego and make their real estate decisions. I understand these tools and will leverage these sites to make your property more visible and attractive to the modern buyer. featuring user generated content are among the most popular tools people use to “get a feel” for new things, including real estate. What you should know about Social Networking (member communities): • Time spent on social networking sites has surged 73% this year • In February 2009, social network usage exceeded web-based email usage for the first time • 77% percent of active Internet users read blogs • There are more than 2 billion Google searches performed daily • YouTube accounts for more than 10% of all internet traffic and attracts nearly 83 millions visitors each month • 100,000 people check their Facebook Page every day, 30 million of them do it through their mobile device • California is home to more than 57% of Twitter accounts
  • 37. P icture Perfect Production Videos Today’s homeowners overwhelmingly report that photos and videos are the most important features they use when searching for a home. Together, they can increase the perceived value of a property by nearly 20%. P Windermere Exclusive Properties is the only real estate brokerage in California with our own multimedia production company and local green screen studio. Our team of videographers supports agents with everything from professional photography to full motion video. The number of American users frequenting online video sites climbed 339% since 2003 and this year it became the fastest growing area of online marketing. We use video to make your virtual tours stand out from the competition and attract more attention from home buyers on the top 5 video sharing sites.
  • 38. Smart Phones & Mobile Marketing We are a society “on the go.” Personal cell phones and wireless internet make it easy for us to conduct business from any place. A homebuyer can use a smart phone to search for properties, watch home and Š for the Buyer on the Go neighborhood tours on YouTube and engage in social marketing. • Mobile internet access increased 36% in the US last year. • There are 18 million Americans with mobile internet access. Globally, that number is 54 million. • On average, 35-44 year olds send more texts than make phone calls. • 53% of Smart Phone users are clicking on mobile ads and 35% are requesting more information. To reach this moving market, I deliver real estate information to cell phones using text messages and the mobile internet.
  • 39. Your Feedback: Reporting/Tracking Keeping you informed about the progress of your home sale is among my top priorities. Not only will I be available to you in person, but there are many other Y ways we can communicate as well. I answer emails, calls and text messages - so you reach me quickly. My system is transparent and I would be happy to share it with you. I carefully monitor internet traffic and can show you an amazing information about prospective buyers. Through visual reports and online tracking systems, I will show you how my marketing is attracting buyers to your property. You will know how to find your property on hundreds of websites, where to watch your virtual tour and what the feedback is from other agents who view your home. Expect expert guidance and immediate phone calls for any breaking news. I will make it a smooth and organized transaction.
  • 40. Going Green in Real Estate Agents, brokers and builders at Windermere are proud to be part of the “green” movement. There’s a growing awareness among professionals about the G • I use green marketing techniques, like calling my network and using internet advertising. • I use multimedia property tours to reach environmental impact of our every day buyers on a global level with a 24 hour business practices. We want to build virtual Open House vibrant and livable communities. • We participate in ecofriendly events, a Windermere, we use technology to like beach clean ups and hardware reduce our carbon footprint. collection events. • We store our forms and materials in • Windermere raises environmental an electronic library of digital documents awareness through social networking rather than printouts. groups and websites geared towards the green buyer and seller. • We use WINForms to complete real estate transactions neatly and • We can recommend a host of green product and service solutions to our without waste. clients interested in going green • Docusign reduces paper use by signing contracts and documents with electronic signatures. • With electronic scanning and fax systems we can send proposals, contracts, and invoices. All parties can have signed copies without having to print anything.
  • 41. P Premier Properties Exclusive Programs Premier
  • 42. The Premier Program for Luxury Properties T Windermere’s Premier PropertiesSM program was created more than a decade ago to meet the unique demands of marketing and selling luxury homes. The Premier Properties program focuses on accomplishing our mutual objective––professionally marketing your property to qualified buyers and successfully selling your property at the best possible price. Benefits Include: • Special advertising opportunities • Enhanced Web presence • Networking with other agents in the high-end market • Unique signage Marketing Tools For Your Premier Property At Windermere Exclusive Properties, we take a customized, targeted approach to marketing your Premier Property –using the right mix of tools to give your home high visibility in this niche market. The Premier Properties marketing program is designed to create maximum exposure to sell your home quickly at the highest value.
  • 43. Our Exclusive Special advertising Opportunities Advertising Windermere’s display ads in The San Diego Union Tribune and The North County Times O Customized Marketing Materials Our targeted direct mail campaigns give your Premier home exposure to key prospects as well gives your home broadcast print exposure as top sales associates from all real estate throughout the region and distinguishes your companies who represent high-end buyers home with the special Premier logo – drawing seeking upscale properties. Top-quality, full color more attention to exceptional listings. brochures are available to help highlight your home’s distinctive features with photographs and enhanced Web Presence detailed descriptions. Windermere’s Website, which receives millions of visitors each month, offers first-class Unique Signage exposure for luxury homes. The special Windermere’s exclusive Premier sign, stylized Premier section, search function and logo with the elegant Premier logo, gives your differentiate Premier homes from others exceptional home the recognition it deserves. featured on www.windermere.com and Information about your home will be presented www.windermeresandiego.com. at our Premier networking meetings, giving your home additional visibility among Windermere’s Full Motion Videos Premier property specialists. We can also showcase your Premier home with high end, full motion videos. More than virtual tours, these mini-movies give your homes a competitive edge with upscale buyers.
  • 44. WindermerePremier.com The Online Home for Upscale Properties The Premier PropertiesSM program is designed to address the special needs of clients in the W high-end market. Since its creation, we’ve developed a reputation for unparalleled expertise, an expansive network of experienced agents and pioneering marketing strategies. This proven marketing program includes a component that provides an enhanced online presence for upscale homes meeting the stringent Premier program requirements. Whether our Premier listings are reached via a search from our industry-leading website Windermere.com or by going directly to WindermerePremier.com, home seekers can feel confident that these properties reflect the highest quality the market has to offer. Through our online venues, the distinctive and inviting features of a Premier property are highlighted through the use of exclusive tools such as Photo Gallery, insightful community profiles, detailed property information and easy agent contact. Combined, these tools help create a marketing perspective second only to an in-person tour.
  • 45. The Luxury Portfolio Windermere is proud to be a part of Luxury Portfolio Fine Property CollectionTM, a powerful luxury property marketing program. Windermere’s membership in the Luxury T Together, this consortium of luxury home specialists has representation and luxury homes for sale in 25 countries and booked over $400 billion in U.S. luxury home sales Portfolio gives me access to effective tools to in 2007, representing 1.4 million luxury help market your home. These tools are home transactions. designed to: • Provide a sophisticated online portal for luxury listings priced over $1 million at LuxuryPortfolio.com. • Attract local, national and international buyers to luxury home listings within Windermere’s Premier Properties program. • Put at my fingertips access to national and global marketing resources and publications at significant savings. (These popular publications include The Wall Street Journal, Unique Homes Magazine and DuPont Registry Magazine.) • Associate my listings with my colleagues at other powerful luxury firms. • The Luxury Portfolio is coordinated by Leading Real Estate Companies of the WorldTM, the largest global network of leading locally branded companies, including Windermere Real Estate.