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Understand, Identify, Execute
Rıza Selçuk Saydam
FRAMEWORK OF BUILDING SUCCESSFUL PRODUCTS
PRODUCT DESIGN LEAD AT FACEBOOK
Messenger Growth 📈
Messenger Lite ⚡
Messenger Business,
Monetization 💰
UNDERSTAND
IDENTIFY
EXECUTE
UNDERSTAND
IDENTIFY
EXECUTE
UNDERSTAND
IDENTIFY
EXECUTE
UNDERSTAND
IDENTIFY
EXECUTE
Understand your purpose
goal
Understand your
purpose
goal
keyword rank
page view
traffic
time spent
likes
followers
downloads
articles in media
keyword rank
page view
traffic
time spent
followers
downloads
articles in media
Metrics are NOT your goals.
Why? Why? Why? Why? Wh
Why? Why? Why? Why? Why? W
State your mission
AIRBNB
Help creating a world
where you can belong
anywhere
Give people the power

to build community 

and bring the world
closer together.
FACEBOOK
Tudor Ice Company &
"Ice King" Frederic Tudor
Articulate your value
proposition, problem
you're solving for people
Set mission-driven goals
Define specific results
that are achievable and
measurable
Measure your progress
Todo List App - Example
• Help people efficiently get things done together 

• A cloud-based collaborative task management app

• Create and share a task

• % of users who share a task 3+ times a day per week
% of users who share a task
3+ times a day per week
% of users who share a task
3+ times a day per week
% of users who share a task
3+ times a day per week
% of users who share a task
3+ times a day per week
% of users who share a task
3+ times a day per week
% of users who share a task
3+ times a day per week
A good metric is...
• Clear and specific: Desired user behavior, key action

• Normalized: Rate or ratio

• Comparable: Time-stamped, captured regularly

• Actionable: Shows real progress, not vanity
% of users who share a task 3+ times a day per week
Help you have meaningful
social interactions with
people you care about
FACEBOOK NEWSFEED
Help you have meaningful
social interactions with
people you care about
FACEBOOK NEWSFEED
Help you have meaningful
social interactions with
people you care about
FACEBOOK NEWSFEED
Help you have meaningful
social interactions with
people you care about
FACEBOOK NEWSFEED
Help you have meaningful
social interactions with
people you care about
MISSION
Your metrics should be as
unique as your business.
Homework #1 - Understand
• Use the project you're working on right now

• What is your team's core purpose?

• What is the goal of the project? Why does it matter?

• How do you measure your progress?

• Did everyone in your team write the same things?
UNDERSTAND
IDENTIFY
EXECUTE
Identify the best
opportunities
DON'T work on random
stuff
DON'T work on random
stuff & say "No".
Learn what worked well
failed
Learn what
worked well
failed
Break the problem into
smaller pieces
Rigorously define people
problems
Leverage research
Help people instantly
communicate with

their friends
MISSION
Help people instantly
communicate with

their friends
MISSION
Increase the percentage
of monthly active people
with push token
GOAL
people without

push token
logged
out
"I can't get new message
notifications from friends
when my husband is
using my phone."
PEOPLE PROBLEM
Log Out
Log Out
Switch Account
Log Out
Switch Account
Log Out
Switch Account
Increase the percentage
of monthly active people
with push token
GOAL
Help people instantly
communicate with

their friends
MISSION
Active Now
Active Now
Homework #2 - Identify
• Use the same project

• Have you looked at everything you’ve learned?

• Did you breakdown the problem into smaller pieces?

• Which pieces did you choose not to tackle?

• What is the people problem you're solving?
UNDERSTAND
IDENTIFY
EXECUTE
Execute the plan perfectly
Rally your team around
a common goal
Better process
Better communication
Better relationships/trust
Better product
Homework #3 - Execute
• Use the same project

• What are the top three priorities for the project?



(Whether yours or another team member's)

• Did everyone on the team answer these exactly the
same and in the same order?
UNDERSTAND
IDENTIFY
EXECUTE
Understand your goal, people pro
Identify best opportunities to wo
Execute perfectly on the plan, foc
QUESTION
EVERYTHING
ALWAYS
Thank You
Rıza Selçuk Saydam
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Framework of building successful products: Understand, Identify, Execute