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Error Messages
Dont Accuse the User
If its anyones fault, its yours
Speak the users language
Speak the users language
Identify the specific problem
If possible, fix the problem
If possible, fix the problem
Dont just turn text red
Give clear instructions
Let them know you take it seriously
Further Reading“10 Tips on Writing Hero-worthy Error Messages” Treehousehttp://blog.teamtreehouse.com/10-tips-on-writing-h...
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Error messages

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Error messages

  1. 1. Error Messages
  2. 2. Dont Accuse the User
  3. 3. If its anyones fault, its yours
  4. 4. Speak the users language
  5. 5. Speak the users language
  6. 6. Identify the specific problem
  7. 7. If possible, fix the problem
  8. 8. If possible, fix the problem
  9. 9. Dont just turn text red
  10. 10. Give clear instructions
  11. 11. Let them know you take it seriously
  12. 12. Further Reading“10 Tips on Writing Hero-worthy Error Messages” Treehousehttp://blog.teamtreehouse.com/10-tips-on-writing-hero-worthy-error-messages“Avoid Being Embarrassed by Your Error Messages,” UXMattershttp://www.uxmatters.com/mt/archives/2010/08/avoid-being-embarrassed-by-your-error-messages.php“A More Useful 404,” A List Aparthttp://alistapart.com/article/amoreuseful404“Non-Fatal Errors: Creating Usable, Effective Error Messages,” Writers UAhttp://www.writersua.com/articles/message/index.html

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