3. Potential LCAN Needs
for Facilitation
Asset Mapping
Network Building
Strategic Planning
Forming a Common Agenda
Data Analysis
Action Planning
Everyday Meetings & Convenings
4. Qualities of a
Great Facilitator
• Flexibility • Nonjudgmental
• Organization • Challenging
• Energy • Encouraging
• Charisma • Content
• Welcoming Knowledge
• Inclusive • Humor
• Listener • Memory
5. Pre-Meeting
Responsibilities of the Facilitator
• Send out meeting reminders
• Ensure there is an agenda
• Gather your materials & resources
• Plan the space
• Test the technology!
• Plan for food and/or drinks
• Know the expected attendees
• Anticipate potential questions
• Optional: Plant a ringer
6. In-Meeting
Responsibilities of the Facilitator
• Provide a warm, inclusive welcome
• If appropriate, allow introductions
• Ensure the group understands the
process/plan/goals
• Spark & Guide the discussion
• Be mindful of time
• Ensure notes are being taken
• Use names!
• Use experience to illustrate points
• Speak as little as possible/necessary
• Ask clarifying questions
• Provide content knowledge
• Affirm participation
• Boomerang, when necessary
7. Post-Meeting
Responsibilities of the Facilitator
• Follow up as promised
• Wrap up loose ends
• Distribute minutes/notes
• Reach out appropriately to
those not able to attend
• Touch base with at least one
attendee to get some feedback
• Move the conversation/initiative
forward to next steps or
meetings
8. The Toolbox
ICEBREAKER ENERGIZER ACTIVITY
Used to build connection Used when a group is losing Used to illustrate or provide
between a team – to learn energy/interest/focus – often content to a group – often
names – no content outcome good after a meal or long time consuming – sometimes
– short – typically not used meeting – no content high risk – experiential –
once a team has been outcome – often physical – requires a debriefing
working together for a while very quick
EXAMPLE: “Find someone EXAMPLE: Head, Shoulders, EXAMPLE: Stand and Declare
who…” Bingo Knees and Toes or The Poverty Simulation
9. Areas of Potential
Conflict
• Data
• Philosophy of Education (or anything else!)
• The process
• Blame
• Credentials, Manufacturing, Definition of College
• Necessity of post-secondary education
• Students who aren’t “college material”
• Parents
• What college used to be
10. Graphic
Facilitation
• Immediate record of what is
said + Permanent record for
official minutes
• Express complex ideas
• Gives everyone a common
concept
• Makes group more
accountable
• Addresses multiple learning
styles
11. Conference &
Skype Calls
Sometimes our work calls us to
use technology to reach a larger
audience. Often, we meet
wholly using technology and just
as often one or two participants
are using technology to join an
in-person meeting. The role of
the facilitator is extremely
important in these cases.
12. Conference &
Skype Calls
• The facilitator must model
inclusion of everyone –
sometimes calling on people
by name since you cannot see
body language.
• Encourage people to use the
mute function – or force
them to.
• If possible, do a roll call.
• Send materials beforehand.
• Be wary of breaks.
• Have the right equipment –
microphones, cameras,
internet connection…