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Frankfurt, 21 June 2012


STP in der „Cloud“ - Vision oder Realität ?
Frankfurt, 21 June 2012




Nostro reconciliation
In the past, the present and the future

Richard F. Zbinden



Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
Frankfurt, 21 June 2012

Agenda



s   Set the scene - introduction
s   Objective – the ideal world of settlement
s   Strategy and roadmap to achieve optimization
s   Strategy implementation
s   Reflections on approach
s   Reflections on cost and cloud




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             2
Frankfurt, 21 June 2012

Set the scene - settlement
                                                                                                                ILLUSTRATIVE


 Retail and Private Banking

                     Pattern                                                                                 Communication
  Capturing                         Interpretation            Application                  Fulfilment
                   Recognition                                                                                 /Feedback



     1. Client       3. Client                        6. Discr.   8. Procure-
       data          profiling           5. Clients   Portfolio      ment
                 Demand                  financial    Management
                                         planning                                                  10.                11. Client
                                             −                                                 Processing             reporting
                 Supply                 Governance     7. Non-      9. Limit
    2. Market         4. Research         process   discretionary monitoring
       data
                                                      Advisory




Software for Corporate Leaders LLC             © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                                       3
Frankfurt, 21 June 2012

In an ideal world of settlement we would have
                                                                                                      ILLUSTRATIVE



s   100% matching rate
s   No contractual or organizational risk
s   No data quality issues
s   No investigations to be made



                      No reconciliation would be required,
                                                but…



Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             4
Frankfurt, 21 June 2012

The reality is different



The key drivers for reconciliations are

s   Managing the counter party risks
s   Control of data quality & settlement risks
s   Treasury management
s   Manage liquidity




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             5
Frankfurt, 21 June 2012

How do we achieve optimization?



Strategy
s   Improve data quality for all business processes
s   Move from asynchronous to middleware interfaces
s   Reduce system’s complexity while keeping audit quality
s   Reduce supplier/provider complexity




                               Roadmap to optimization


Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             6
Frankfurt, 21 June 2012

   Roadmap to optimization
                                                                                                             ILLUSTRATIVE

Optimization
                Automatic Matching         Transaction Lifecycle                   Integrated Reconciliation
    level                                   Management (TLM)                          & Exception Agents

                                                                                    Maximize automation
                                                                                         – minimize
                                              monitor overall                        investigation work
                                               transactions
                    use standard                  flows
                      matching
                        tools                                                       • Get central visibility
                                                                                    • Transform an efficient into
                                                                                      an effective reconciliation
                                          • Collaborate better with                 • Collaborate better with
                                            internal and external                     internal and external
               • Improve matching rates   • Destroy silo                              people/partners
                                            reconciliation
                                                                                                                              time
                  Reduce cost for           Manage complexity                            Focus on risks
                   reconciliation         through transparency

   Software for Corporate Leaders LLC       © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                                     7
Frankfurt, 21 June 2012

Strategy implementation



Improve data quality for all business processes

s   Improve reference quality for messaging
s   Eliminate media gaps
s   Define business process for automatic value date or amount
    differences
s   Improve quality of reversals and amendments of transactions




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             8
Frankfurt, 21 June 2012

Strategy implementation



Move from asynchronous to middleware interfaces

s   Neartime (nearly synchronous) vs. asynchronous or batch
s   Create visibility on message flows
s   Improve data quality of statements




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                             9
Frankfurt, 21 June 2012

Strategy implementation



Reduce system’s complexity while keeping audit quality

s   Simplify application landscape
s   Reduce number of interfaces
s   Choose value added supplier




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            10
Frankfurt, 21 June 2012

Strategy implementation



Reduce supplier/provider complexity

s   Outsource messaging and reconciliation as PaaS or SaaS
s   Outsource the entire reconciliation business process except the
    manual exception handling and related investigations
s   Create shared service center using a private or hybrid cloud for high
    volumes of transactions (industrialization)




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            11
Frankfurt, 21 June 2012

Reflections on approach
                                                                                                         ILLUSTRATIVE




What do you aim for?
                 Highly
                efficient
             reconciliation
                                                                        Sterci (Cloud)
                                            e.g. SAP
                                                                               Sterci


                                                                              TLM




                                                                               Corona

                Manual
             reconciliation

                                                                               independent
                       No audit trail
                                                                                 audit trail




Software for Corporate Leaders LLC      © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                               12
Frankfurt, 21 June 2012

Reflections on approach
                                                                                                      ILLUSTRATIVE




What is your focus?
              Focus on
              exception
             management
                                                                     Investment Banking

                                                         Credit operations




                                                                          Private Banking


                                                                                 Retail banking
               Focus on
             reconciliation

                                                                             Automatic
                          Manual
                                                                             matching
                         matching




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            13
Frankfurt, 21 June 2012

   Reflections on cost
                                                                                                         ILLUSTRATIVE
Reconciliation

   cost per
 transaction




                                                                                                           low volume




                                                                                                            medium volume




                                                                                                            low volume in cloud
                                                                                                            high volume
                                                                                                            high volume in
                                                                                                             private cloud



                                                                                                                    maturity level
            Automatic matching         Integrated matching                   Agent based matching &
                                                                             exception management


  Software for Corporate Leaders LLC    © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                               14
Frankfurt, 21 June 2012

Optimization - approach


                        − Efficiency vs. optimization
   High volume          − Move to shared service center approach or Cloud
                        − Integrate with order management to increase
                          integrity and visibility of STP


                        − Try to bundle volumes (within group)                                        continuous
  Middle volume         − Move to Cloud                                                               improvement of
                                                                                                      data quality and
                        − Move to Business Process Outsourcing
                                                                                                      interfaces


                        − Keep reconciliation as simple as possible
   Low volume           − Move to Cloud
                        − Move entire operations to Cloud




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            15
Frankfurt, 21 June 2012

How to contact us




                                       Richard F. Zbinden

                          Software for Corporate Leaders LLC
                                   Grienbachstrasse 38
                                       CH-6300 Zug
                                        Switzerland
                     phone +41 (0)41 761 97 90, fax +41 (0)41 761 97 94

                              email: rzbinden@complex-issues.ch




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            16
Frankfurt, 21 June 2012

Backup slides




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            17
Frankfurt, 21 June 2012

Requirements for usage in other business domains



s   The recurring need to compare data integrity between two or
    more sources
s   The control of integrity
s   The need for exception management
s   The need for escalation
s   Statistics




Software for Corporate Leaders LLC   © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                            18
Frankfurt, 21 June 2012

Potential areas of reconciliation


 Retail and Private Banking

                     Pattern                                                                                 Communication
  Capturing                         Interpretation            Application                  Fulfilment
                   Recognition                                                                                 /Feedback



     1. Client       3. Client                        6. Discr.   8. Procure-
       data          profiling           5. Clients   Portfolio      ment
                 Demand                  financial    Management
                                         planning                                                  10.                11. Client
                                             −                                                 Processing             reporting
                 Supply                 Governance     7. Non-      9. Limit
    2. Market         4. Research         process   discretionary monitoring
       data
                                                      Advisory




Software for Corporate Leaders LLC             © Richard F. Zbinden - Not to be used or reproduced without written permission
                                                                                                                                      19

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Nostro Reconciliation - in the past, the present and the future

  • 1. Frankfurt, 21 June 2012 STP in der „Cloud“ - Vision oder Realität ? Frankfurt, 21 June 2012 Nostro reconciliation In the past, the present and the future Richard F. Zbinden Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission
  • 2. Frankfurt, 21 June 2012 Agenda s Set the scene - introduction s Objective – the ideal world of settlement s Strategy and roadmap to achieve optimization s Strategy implementation s Reflections on approach s Reflections on cost and cloud Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 2
  • 3. Frankfurt, 21 June 2012 Set the scene - settlement ILLUSTRATIVE Retail and Private Banking Pattern Communication Capturing Interpretation Application Fulfilment Recognition /Feedback 1. Client 3. Client 6. Discr. 8. Procure- data profiling 5. Clients Portfolio ment Demand financial Management planning 10. 11. Client − Processing reporting Supply Governance 7. Non- 9. Limit 2. Market 4. Research process discretionary monitoring data Advisory Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 3
  • 4. Frankfurt, 21 June 2012 In an ideal world of settlement we would have ILLUSTRATIVE s 100% matching rate s No contractual or organizational risk s No data quality issues s No investigations to be made No reconciliation would be required, but… Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 4
  • 5. Frankfurt, 21 June 2012 The reality is different The key drivers for reconciliations are s Managing the counter party risks s Control of data quality & settlement risks s Treasury management s Manage liquidity Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 5
  • 6. Frankfurt, 21 June 2012 How do we achieve optimization? Strategy s Improve data quality for all business processes s Move from asynchronous to middleware interfaces s Reduce system’s complexity while keeping audit quality s Reduce supplier/provider complexity Roadmap to optimization Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 6
  • 7. Frankfurt, 21 June 2012 Roadmap to optimization ILLUSTRATIVE Optimization Automatic Matching Transaction Lifecycle Integrated Reconciliation level Management (TLM) & Exception Agents Maximize automation – minimize monitor overall investigation work transactions use standard flows matching tools • Get central visibility • Transform an efficient into an effective reconciliation • Collaborate better with • Collaborate better with internal and external internal and external • Improve matching rates • Destroy silo people/partners reconciliation time Reduce cost for Manage complexity Focus on risks reconciliation through transparency Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 7
  • 8. Frankfurt, 21 June 2012 Strategy implementation Improve data quality for all business processes s Improve reference quality for messaging s Eliminate media gaps s Define business process for automatic value date or amount differences s Improve quality of reversals and amendments of transactions Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 8
  • 9. Frankfurt, 21 June 2012 Strategy implementation Move from asynchronous to middleware interfaces s Neartime (nearly synchronous) vs. asynchronous or batch s Create visibility on message flows s Improve data quality of statements Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 9
  • 10. Frankfurt, 21 June 2012 Strategy implementation Reduce system’s complexity while keeping audit quality s Simplify application landscape s Reduce number of interfaces s Choose value added supplier Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 10
  • 11. Frankfurt, 21 June 2012 Strategy implementation Reduce supplier/provider complexity s Outsource messaging and reconciliation as PaaS or SaaS s Outsource the entire reconciliation business process except the manual exception handling and related investigations s Create shared service center using a private or hybrid cloud for high volumes of transactions (industrialization) Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 11
  • 12. Frankfurt, 21 June 2012 Reflections on approach ILLUSTRATIVE What do you aim for? Highly efficient reconciliation Sterci (Cloud) e.g. SAP Sterci TLM Corona Manual reconciliation independent No audit trail audit trail Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 12
  • 13. Frankfurt, 21 June 2012 Reflections on approach ILLUSTRATIVE What is your focus? Focus on exception management Investment Banking Credit operations Private Banking Retail banking Focus on reconciliation Automatic Manual matching matching Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 13
  • 14. Frankfurt, 21 June 2012 Reflections on cost ILLUSTRATIVE Reconciliation cost per transaction low volume medium volume low volume in cloud high volume high volume in private cloud maturity level Automatic matching Integrated matching Agent based matching & exception management Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 14
  • 15. Frankfurt, 21 June 2012 Optimization - approach − Efficiency vs. optimization High volume − Move to shared service center approach or Cloud − Integrate with order management to increase integrity and visibility of STP − Try to bundle volumes (within group) continuous Middle volume − Move to Cloud improvement of data quality and − Move to Business Process Outsourcing interfaces − Keep reconciliation as simple as possible Low volume − Move to Cloud − Move entire operations to Cloud Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 15
  • 16. Frankfurt, 21 June 2012 How to contact us Richard F. Zbinden Software for Corporate Leaders LLC Grienbachstrasse 38 CH-6300 Zug Switzerland phone +41 (0)41 761 97 90, fax +41 (0)41 761 97 94 email: rzbinden@complex-issues.ch Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 16
  • 17. Frankfurt, 21 June 2012 Backup slides Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 17
  • 18. Frankfurt, 21 June 2012 Requirements for usage in other business domains s The recurring need to compare data integrity between two or more sources s The control of integrity s The need for exception management s The need for escalation s Statistics Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 18
  • 19. Frankfurt, 21 June 2012 Potential areas of reconciliation Retail and Private Banking Pattern Communication Capturing Interpretation Application Fulfilment Recognition /Feedback 1. Client 3. Client 6. Discr. 8. Procure- data profiling 5. Clients Portfolio ment Demand financial Management planning 10. 11. Client − Processing reporting Supply Governance 7. Non- 9. Limit 2. Market 4. Research process discretionary monitoring data Advisory Software for Corporate Leaders LLC © Richard F. Zbinden - Not to be used or reproduced without written permission 19

Editor's Notes

  1. 020205aMS7_040216_148_v5
  2. 020205aMS7_040216_148_v5